ASA Publishing Co’s earns a 5.0-star rating from 2 reviews, showing that the majority of readers are exceptionally satisfied with publications.
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ASA Publishing Co
I have done business with ASA Publishing Services for 2 projects, and in this last project, their service has been very poor. It has taken some of my anthology authors months to get their books. Mr. Hill has been very slow in returning calls, as he has done better in the past when I did business with him. He has had multiple turnovers in the business, and now I am not able to get a return call. I don't think I will be able to do business with this company with this inefficient customer service. We have been very patient with ASA and the owner.
Desired outcome: The desired outcome is to have him or someone return my calls.
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The complaint has been investigated and resolved to the customer's satisfaction.
Our Contractual Agreement in Printing - Section 12 (c) states: If you order books and decide to make changes while they are in printing mode, then there will be a $225 dollar return and an adjustment replacement fee and/or shipping & handling cost, depending on how many have already been printed versus what’s not printed. ASA Publishing Corporation is not responsible to pay additional fees for any order delays, denials, or returns that could have been avoided.
The old phone system inoperable due to a building flood. Our new corporate phone number is 734.418.4756
Mr. Hill - ASA Publishing Corporation Founder & Owner
Replied
Scam alert
THE OWNER OF ASA PUBLISHING IS A SCAM. THE OWNER OF THE COMPANY ONCE HE SAW I WASN'T BACKING OFF TO GET MY PRODUCT THAT I PAID FOR FILED A FRIVOULOUS LAWSUIT CLAIMING I OWED HIM $3, 000.00 AND I COUNTERSUED AND WON. NOW BECAUSE I HAVE BLOWN THE WHISTLE ON HIS SCAM HE FILED A PPO AND TRYING TO BRING ME UP ON FRIVOULOUS CRIMINAL CHARGES. HE WILL GET YOUR...
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Overview of ASA Publishing Co complaint handling
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ASA Publishing Co Contacts
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ASA Publishing Co phone numbers+1 (734) 418-4756+1 (734) 418-4756Click up if you have successfully reached ASA Publishing Co by calling +1 (734) 418-4756 phone number 0 0 users reported that they have successfully reached ASA Publishing Co by calling +1 (734) 418-4756 phone number Click down if you have unsuccessfully reached ASA Publishing Co by calling +1 (734) 418-4756 phone number 0 0 users reported that they have UNsuccessfully reached ASA Publishing Co by calling +1 (734) 418-4756 phone number
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ASA Publishing Co address105 E Front St., Suite 101, Monroe, Michigan, 48161, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2024
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