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MarkupBox Complaints 5

ComplaintsBoard
L
10:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MarkupBox Fraud ruined my project

These guys are fraud, they ruined my project, they took 100% money from me and then they ruined my project, whene i asked refund, they refused, their manager abused me, and i markupbox and pixelcrayons both are same company, they are fooling everybody, they have non skills team, they take money from client and ruin their project, they have no office in us, they fool the clients. please think about this company, if you want to waste your then you should choose this company for your project.

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Team@ORM
IN
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May 26, 2017 7:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi lisa stratus
This is in regard to your complaint that can you please provide us your customer ID number with Markupbox. This is urgently needed so as to rectify and resolve this issue. We would further like to contact you for misbehaviour done with you.
Because at Markupbox, the team is well dedicated and decent to deal with the clients. your customer ID will surely help us identify you as a client of Markupbox.

ComplaintsBoard
W
6:40 am EDT

MarkupBox Horrible experience

Do not use MarkupBox, these people are highly unprofessional and dishonest liars. They asked me to pay the full price in advance and I paid, because they seemed quite trustworthy at the beginning. They did not complete a single milestone and my entire project was ruined thanks to them. There are many better sites out there, so do not waste your money here, you will definitely regret that. They also refused to refund me.

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Team@ORM
IN
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May 26, 2017 7:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is in reference to the above follow-up, help us contacting with you .

T
T
Team@ORM
IN
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May 26, 2017 7:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Waka
Looking at your complaint and our earlier follow-up, we didn't receive your project details or your customer id number. We have gone through our records but was not able to track you in our client list.

Markupbox
Markupbox
US
Send a message
May 25, 2016 3:38 am EDT

We at Markupbox always offer quality delivery & on-time service. Please provide your project details so that we can discuss it in detail & resolve it.

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W
3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MarkupBox Terrible programming, cannot meet deadlines, unable to take responsibility for failures, refuses refunds

This has got to be the worst of the worst experiences I've had working with a chopshop. My first project with them never got off the ground due to so many inconsistencies in their quoting and project management, but I decided to give them a second chance on a more simple project.

Mind you, I'm a developer myself, but I try to outsource the more menial tasks so I can be focused on the higher-level technical requirements of a project.

After defining the PSD 2 Bootstrap HTML project and agreeing upon a deadline, I paid them their fee PLUS an extra $100 just as a good faith bonus to their efforts. Their first delivery was absolute trash. The code was awful, as if the coder didn't understand bootstrap at all, and the design didn't match the PSD at all. Stupid things like wrong fonts and font sizes all the way up to outright missing elements and graphics.

I then gave them 2 days more AND I had my own staff make a document with annotations showing them every single detail they had wrong (I should never have to do this, but these people LITERALLY could not see what was wrong!). Somehow they STILL managed to get it wrong after those 2 days extra I gave them AND a well - defined list of what to fix.

At this point, I've realized that they simply do not have the skill and organization to handle any project properly - so I tried to cancel the project. The owner fought me on it, refusing to refund the project. Mind you, I've no delivery of anything, just preview pages of a poorly made website.

These people will not let go of your money once they have it. They have no concept of accepting responsibility for poorly executed project, they have no functional quality control team despite what they say. I tried multiple times to get the owner to do whats right and simple cancel/refund, but he refused, despite the emails I have where he admits his company wrong-doings. He knew he did wrong, offered me full refund in CREDIT - but thats worthless to me because I'd simply NEVER do business with these people again.

So in the end, I lost all money, had NOTHING delivered, and my only recompense is to make a lot of reviews now online in hopes to prevent others from having such horrible experiences with this company.

A layman trying to get some web work done may not really see the poor quality, so may feel this company is fine. But trust me, there are MUCH BETTER options for the same price. If you want a good experience & quality guaranteed, don't waste your time.

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Is MarkupBox Legit?

MarkupBox earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding MarkupBox.

Our conclusion: ComplaintsBoard's comprehensive research indicates that MarkupBox is highly unreliable and may be operating as a scam. We advise against dealing with MarkupBox to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

Exercise caution when using markupbox.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

MarkupBox protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for MarkupBox. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Markupbox.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Markupbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Markupbox.com you are considering visiting, which is associated with MarkupBox, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Several mixed reviews for MarkupBox have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
ComplaintsBoard
R
1:52 pm EDT

MarkupBox Services and attitude were awful

I decided to use the services of the company Markupbox, because my friend advised me to use them. He told that all of his works were done on time and he was pleased with the responses and quality of work. But my situation as terrible, because they didn’t finish the work on time and all my emails were sent to nowhere. I was shocked with such services and indifferent attitude. Don’t work with them.

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William159
US
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May 12, 2016 10:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a terrible experience with MARKUPBOX.COM too - they didn't hold deadline, produced a site not matching the design at all (stupid things like wrong fonts and font sizes, all the way up to obvious things like wrong images in wrong places) - we tried to cancel the project and get refund and they fought viscously for it. We filed paypal payment dispute only to somehow lose it, without paypal ever asking us anything or telling us why. Lost a lot of money to this terrible company, with very low grade programmers, and even worse customer service.

K
K
Kira McCarthy
US
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Sep 16, 2015 11:59 pm EDT

I think Markupbox is the best solution partner for conversion services. I hired them for small project for my business and I am highly satisfied with their services.

M
M
Mark Wilston
US
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Sep 16, 2015 2:47 am EDT

Markupbox is an honest bunch that takes up your requirements with complete dedication. They are filled with enthusiasm and ideas for your project adding great value at every step.

J
J
JackReacher9
US
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Sep 15, 2015 2:17 am EDT

I have hired Markupbox quite a few times and each time the results have been tremendous. The teams are quite talented and they provide quick results for varying problems. I would certainly recommend their services.

J
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Justin Spencer
US
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Sep 14, 2015 5:20 am EDT

Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.

Regards
Team Markupbox

J
J
Justin Spencer
US
Send a message
Sep 14, 2015 5:12 am EDT

Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.

ComplaintsBoard
D
7:14 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered PSD to Wordpress from the website www.markupbox.com. I was really shocked with such services. They took from me $66 as it was mentioned on the website, but later they took two different fees from me. WTF? I tried to contact them and get any explanation and money back, but these jerks didn’t reply. Their online chat agents were unavailable all the...

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Overview of MarkupBox complaint handling

MarkupBox reviews first appeared on Complaints Board on Sep 20, 2014. The latest review Fraud ruined my project was posted on Apr 9, 2017. MarkupBox has an average consumer rating of 1 stars from 5 reviews. MarkupBox has resolved 0 complaints.
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  1. MarkupBox Contacts

  2. MarkupBox phone numbers
    +1 (404) 857-1565
    +1 (404) 857-1565
    Click up if you have successfully reached MarkupBox by calling +1 (404) 857-1565 phone number 0 0 users reported that they have successfully reached MarkupBox by calling +1 (404) 857-1565 phone number Click down if you have unsuccessfully reached MarkupBox by calling +1 (404) 857-1565 phone number 0 0 users reported that they have UNsuccessfully reached MarkupBox by calling +1 (404) 857-1565 phone number
    US
    +44 192 360 6144
    +44 192 360 6144
    Click up if you have successfully reached MarkupBox by calling +44 192 360 6144 phone number 0 0 users reported that they have successfully reached MarkupBox by calling +44 192 360 6144 phone number Click down if you have unsuccessfully reached MarkupBox by calling +44 192 360 6144 phone number 0 0 users reported that they have UNsuccessfully reached MarkupBox by calling +44 192 360 6144 phone number
    UK
  3. MarkupBox address
    Unit 4/10, DLF Towers II, Cyber City, Gurgaon, 122001, India
  4. MarkupBox social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all MarkupBox contacts
MarkupBox Category
MarkupBox is ranked 141 among 158 companies in the Hosting and Web Design category

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