Marriott International
Reviews and Complaints

I worked at this company for sixteen years I had unfair treatment a guy jumped on my back threw food at me poured water on my head I was let go for a reason I did not do the hrd told the judge I commited a crime a fabricated story I went to peer review they still let me go the executive chef hired my supervisors son he was problems in another department I had witnesses on that property the chef called me at 2013 and offered my job back I wasa unfairly treated at this job and becauce of it still unemployed and have a back problem from the associate jumping on my back

Dear Marriott. please help me clarify this as soon as possible to save me from scams.
I am Bright Parker Quayson from Ghana. I received a Facebook message on Facebook that Toronto Marriott hotel is doing recruitment just last Sunday. I have applied and they have given me a Marriott visa application form to fill and send to the Canadian immigration bureau at Ottawa. Upon seeing the same job opportunity on Facebook which someone referred to as a scam, I hereby want to know if it is true that Marriott hotel Canada is doing recruitment? the email that I sent the email to is torontomarriotthotelcanada.[protected]@live.com

please verify if it is one of your credible and reliable emails as soon as possible before I continue with the visa processing. thank you.

Last two stays at this location were very poor. Refrigerator contained leftover food from previous guest. Nail clippings were in the middle of the floor. Disrespectful staff member. General Mgr ignored issues/complaints

Driving 1000 miles to see my sick mother in the hospital, I get to Mississippi( the Hospitality State don’t you know) and pay 99$ per night at the Tupelo Courtyard Marriott. I was charged 180, 130, 232.82 twice. They were doing smoke detector work and I was placed right by the door they were working at, so NO sleep for us in the morning, and we checked in after 11pm. I spent TWO weeks trying to get my money back and was ignored and called a liar by management. I requested my money back and was told no, we provided you services. I had a horrible visit, my money was taken for two weeks, and took my card company calling them to get my money back! This was the worst customer service I have EVER had. Do not waste your time and money, because this hotel obviously does not care about their customers.

I have stayed at the same Mariott in Georgia numerous times. We have ALWAYS been given the military rate as well as shown our military identifications. Today when booking through the central booking line all information including credit card was given. She then asked was the military active or retired. I answered retired. She said, "Well, then the rate is back up to $129 rather than the $82 because we only honor active. I explained how many times I've stayed always with military discount. She said no I'm booking the higher rate now. I explained to please wait...she hung up or we may have been cut off. I'm not sure. I call the Mariott that I always stay direct. She said yes they did give retired military rates. She asked that I wait and when she returned to the phone she said she checked with the front desk and could not honor the rate. After considering the situation I told her it was only a few dollars but retired had served their country in Vietnam just as military in Afghanistan, although it is not as politically correct to honor Vietnam today still war is war. Mariott's answer was "consider yourself lucky you've stayed all these other times" No, I consider it deserving not lucky. She returned me to the main menu I did talk with a very understanding person who made sure the first person had not booked me. She did explain that was the policy for active only. I could not and will not ever book with Mariott or it's affiliates. I looked up the policy on line and yes I could have booked if I was Canadian military or Tribal government or active U.S. this is a terrible policy. I will begin today contacting all national veterans and retired military. Conventions are planned including all branches of service and I will be contacting them as well as all vet organizations on line. This word needs to be spread. This is not a money issue it is a matter of principle and honor for all Americans who have honorably served their country. Yes, retired military stepped up to the plate to protect even the lady that said we were lucky to have stayed there previously at military rate. Not that Mariott is interested but my husband is 100% military disable and I left a career I loved to care for him, but maybe she's right I am "lucky" Nevertheless, this is a highly discriminating policy that "sucks" excuse me "needs to be addressed and changed.

I had lost my credit card the day before staying at the Atlanta Marriott Marquis. They didn’t want to use my debit card so I made a cash deposit. The next night we ate in their restaurant after waiting over 2 hours for a table. After eating a so-so meal we signed for it. Immediately after signing I remembered I didn’t have a credit card at the front desk so I immediately went and increased my cash deposit so that it would more than cover the meal, tip and any other incidental charges. A few minutes later my son, who was in our room, said the restaurant called and wanted us to settle the bill.

Since I was near the front desk I told them about the issue and they said they would take care of it. At 1 AM there was a loud knock at our room’s door. The restaurant sent an Atlanta police officer. I explained the issue to her and she called downstairs. After the call she told me not to worry about it. At 2 AM another knock disturbed our sleeping family. This time two Atlanta police officers were there, demanding I go downstairs with them. As an insulin dependent diabetic the stress caused my blood sugar levels to plummet, I informed the police of this but my health wasn’t as important as resolving the already taken care of restaurant bill.

I was extremely embarrassed walking through the lobby with two uniformed officers in the middle of the night. At the front desk the realized that a mistake happened. No real apology was offered but the points I had used for the stay were refunded. After contacting Marriott’s corporate office we were told Marriott would arrange a points stay in New Orleans for us for a football game we want to attend. After 12 days they told us they were unable to do this. During this 12 day delay all hotel rooms in New Orleans sold out so now we have no place to stay.

This is how they treat their Platinum elite members, people who spend 75+ nights a year in their properties. Now I am left with an autistic daughter who was traumatized by the event, a wife with diabetes and Lupus who is now out of remission due to the stress she was put through and no place to stay in New Orleans next month. I will remember this the next time I or any of my employees and co-workers book a one month stay at a hotel.

On Saturday April 14, 2012 I checked into the Courtyard Marriott. I have been staying at this Hotel since 2005. I am part of a large group that comes to Ohio for a pilgrimage to Maranatha Spring and Shrine. On Saturday night we didn't get back to the hotel until almost 2am. I was so tired I just wanted to go to bed. I pulled back the blanket and there was a large grapefruit sized blood stain. The blood was not from me, I had not been in the bed yet. I immediately called down to the front desk, I was told by the front desk female that clean sheets would be right up. 15 mins later a young man knocked on the door, handed me sheets and left. Could this situation get any worse...YES the sheets were handed to me and when I felt them they were very very WET. I called down to the front desk again. The same female seemed agitated by my call. I had to cover the bed with towels and sleep on top of them. First of all do you know how unsanitary the blood and wet sheets are? How am I to know if the person that left the blood on the sheets didn't have a disease? The next morning I take the bloody sheets and the still very wet sheets to the front desk, I asked for the manager she said that she was the manager. I proceed to tell her my issue and she cut me off and said yeah they gave you the sheets that weren't dry yet and tossed the bloody sheet aside not even looking at it. Maybe instead of trying to make your lobby into a California Bistro you should spend some of that money sending your so called Managers and employees to Customer Service classes. Why did you not start your remodeling in the guests rooms. I would think our comfort in a room would be top priority, apparently its not because I found stinky men's sweat socks on my floor and they didn't belong to me ! I don't think I will be staying at your Hotel anymore when you care more about your Lobby than you do your guests. By the way your Retro look is ugly its way too dark. People came there for the comfy home feeling, not to have Bistro style dining that only a 2 or 3 people can fit at a table. You are in OHIO not California

We stayed in room 1101 and it was a nightmare; there was a party across the hall which overflowed into the hallway and kept us up all night. I called the front desk two or three times complaining and they refused to take action. Our bathroom also had holes in the shower stall from fixtures being ripped off the wall and a shower curtain liner that was too short that allowed water all over the floor. Humidity was also a problem in this room, there is improper ventilation. They are also a block away from the nearest casino in a very bad part of Atlanric City; do not walk around this neighborhood after dark. This is NOT a category 5 hotel, more like the Alpha Delta Phi fraternity.

I made a reservaton for my employee and answered an add for airport parking at the Irvine Marriot for SNA and utalized the shuttle service. Upon his return to SNA airport, he called for the shuttle to pick him up and take him to the hotel. He waited 20 minutes and called again, . He was told the shuttle was on its way. He waited another 25 minutes and called again and was told they appologize but the shuttle driver decided to go home early without telling anyone and they were sorry. He took a taxi to get his car.

All this cost me overtime, extra hours on his time sheet and a $9 taxi ride. The hotel has been unresponsive and has not returned mine or my assistants calls asking for reimbursment for our out of pocket cost for this. Sorry doesn't pay the bills.
We had a contract that should have been honored and in breaching that we should be reimbursed our expensess.

I want to be reimbursed my out of pocket expenses and for my employees time. I would recomend the shuttle driver be fired and the managment at this hotel take some customer service training. Burring your head in the sand and not dealing with a customer is not what I would expect from up managment. I hope your office can handle this issue.

Hello I hope to manage Marriott hotels to consider the complaint and important to you I Modv at the Marriott Riyadh in Saudi Arabia and I work from time to time in Hama hotel and I love the Marriott lot, but there are a lot of problems inside the hotel and you can be sure of my words there are mafias inside the hotel and is divided on certain people Director General of Jordan Khaldun agitated known for denying Mozvien of the bonus that we we take every month there parsimony with Modvin where the hotel is divided between the two gangs mafia Khaldun agitated Director-General and his friends, public relations director Salah al-Hakimi and director of catering Mr. Raed and gang competition director of concerts just Dahshoury you Alasabatan war including element loser always Hua employee housing, bad transportation bad psychological state of the staff inside the hotel bad hours of extra work does not give, but given the form of licenses at a later date or ill-treatment increases a few with all its standards are an employee known for stealing the Mkvot customers and named Nasser works at the Department of concerts and Hua official for organizing the halls were to make a complaint to the Director General did not care for is the complaint and condoned stolen more than once as it is Bsergt commissions of workers and Aigasmanm amounts of staff kitchen his bad eating bad does not have a regulation in the hotel, please consider the conditions of Modvin generally within the hotel and as soon as you can considering the proportion of staff who attend work Balmariot and they leave the work dimension Ftera simple due to mismanagement of the hotel and the presence of gangs that are stealing these sections please make it clear that there is racism in the promotions job and to not be limited to certain nationalities that the system in the Marriott Hotel, Riyadh, Saudi Arabia dictatorial regime and does not have it any Facilities for staff Please accounting Almqsrien and ultimately offer you very much and please consider the complaint as soon as and to consider the situation rooms in the hotel garage worn Each section follows a gang of certain Modvin afraid to make any complaint to the management of Marriott abroad, thanking you for your interest in the complaint and I hope that Marriott is always of hotels the first in the world and which fails to download some quarters the level of the hotel by some departments failed

From marriott.[protected]@centrum.sk
Date thu, jul 1, 2010
Subject vacancies in uk

Marriott residence hotel (mart)
Job vacancies in uk
Job id: pks/jv/marrt [protected]

Marriot residence hotel has immediate employment opportunities. mrh intends to invite experienced individuals/expatriates or consultancy firm capable of rendering expertise services in various fields of business management, m.b.a (finance), administrative and commissioning, mrh has immediate employment/vacancies in following designations. accountant, duty manager, front manager, sales manager, receptionists, drivers, bar boy, cook, food & beverage cost controller/manager, customer manager, computer applicant, software/hardware engineers, elect. engineer, auto engineer. e.t.c. experienced is preferred, but we're willing to train an eager individual who wants to learn all aspects of pastry.

Entitlement, benefits and packages;

. a very attractive net salary paid in pounds sterling or euros equivalent depending on employee home country and currency preference with annual salary review.
. quality single or family housing accommodation in company community.
. free medical/dental care for employee and family.
. excellent educational assistance benefits with family status employment.
. paid airfares allowing full flexibility with holiday travel.
. personal effects shipment and excess baggage allowances.
. full access to some of the finest and social recreational facilities.
. life insurance and paid vacation.
. official vehicle/maximum security in work environment and housing community.

Job status:
Full-time and contract:

Salary indication:
4, 500 gbp depending upon experience and field of specialization. interested candidates are to e-mail resume and details of experience only to: hotel.[protected]@live.com

from marriott hotel
reply-to [protected]@hotmail.com
date Tue, Jul 27, 2010
subject Marriott hotel Toronto Canada

Employment opportunities in Marriott hotel Toronto Canada Please we kindly need your assist in order to assist us to get more Applicants who is ready to work in Marriott hotel Toronto Canada, our hotel will help to Bring you people here into Canada as a tourist through the Canada immigration bureau Ottawa Canada .

Due to the new Immigration law which have been stiffened, so If you are Interested to work with us in Marriott hotel Canada.We will also help in the processing of All your documents through the immigration bureau Ottawa Canada.

And it will be well Informed to them that you are visiting Canada with our acceptance confirmation After Processing all your documents with the immigration the chief Immigration officer will send To you all necessary documents to obtain visa immediately at the Canadian embassy with- Out question. If you are interesting you can contact us by this Email address [protected]@hotmail.com

Dear Applicant,
Your CV/Updated Resume has been reviewed
by our employment Relations board which Qualifications
and your Resume were found Interesting and suitable
for working with our hotel.

Find attached online Interview and Job Application form
to printout, dully fill with pen and scan back to us with
scan copies of your Educational certificate, Identification
card, Job Experience Certificate[if any] and International
passport via Email as soon as Possible for screening.
Kindly read carefully the attached document before sending
your answers for our Kind Perusal.

ENTITLEMENT, BENEFITS AND PACKAGES

A very attractive net salary paid in Pounds Sterling.
Quality single or family housing accommodation in company
community and free feeding.Free medical/dental care for
employee and family Excellent educational assistance
benefits with family status employment.

Full access to some of the finest and social recreational
facilities, Reimbursement of Visa processing fee on joining,
Free to and fro Travel Ticket *NOTE THAT: Shortlisted
candidates will responsible for His/Her Visa expenses
and we shall apply Visa on your behalf by sending all
documents required for Two years Work permit visa
application to British High Commission in your Country
for visa processing.
CONTEMPORARY MONTHLY SALARY FOR SOME OF OUR CURRENT
EMPLOYEES ARE:.

Manager_ 4, 560pounds
Accountant__ 3, 200Pounds
Chefs__ 3, 000Pounds
CLEANER__ 2, 500Pounds
Computer Operators __ 3, 000Pounds
Deputy Manager __ 4, 000Pounds
Drivers __ 2, 500Pounds
Medical Attendant __3, 500Pounds
Receptionist __ 2, 500Pounds
Reservation Desk __ 3, 000Pounds
Sales in the Bar __ 3, 000pounds
Security __ 2, 500Pounds
Engineer __4, 000pounds
computer engineer __ 3, 500pounds
Waiter__2, 800Pounds
Steward_ 2, 800pounds
Administrative Manager__ 4, 560pounds
Sales Executive...3, 500POUNDS
Accounts Executive _ 3, 500pounds
Cook _ 2, 800Pounds
Front office _3, 000Pounds Etc.

CONDITION OF SERVICE*
Your age must be 20years and above* Generally your
education must be minimum secondary education.
Must be reliable and trustworthy* Must be law-abiding
and here strictly to the Rules and regulations guiding
the operations of the Hotel *Those seeking for higher
position such as Human Resource Manager,
Manager/Assistant Manager. must have obtained
qualification and work experiences which should be
relevant to the position being Sort for.FRESHER can also apply.

MR. JOSEPH WEAVER
HR.DIRECTOR FOR EMPLOYEE SELECTION TEAM
MARRIOTT HEATHROW HOTEL Bath Road
Harlington, Hayes, UB35AN,
London United Kingdom.
+[protected]/+[protected]

I has received a appointment letter from London Marriott Regents as an Engineering Executive position of salary 7, 500 Great British Pounds per month and he has given me an officer incharge details as (in INDIA) :
Name : Sir. Thomas Richard
E-Mail : [protected]@gmail.com
Phone : +[protected]
The hotel has informing me to take an Work/Visa for two years & six months within or before 25th September, 2011 and your arrival in London will be not less than Ten days after Visa confirmation.
So please confirm me that is an real letter or fake letter that has been done by some one else.

Thanks & Regards
Prabhu. S

my name is allene smith I was an employee of the south waco fairfiel inn. I have been sexualy harassed for about 1 1/2 years at this place of employment . My bosses name whas mike ryan, I have talked to the GM of another hotel about it several times and she came and talked to him about the situation and I also talked to another manager about the situation but no one did anything but just talk to him. So I had decided to take it to the distcrict manager and nothing there. what they did was put him on suspention and at the time I was making 8.25 hr. They put me back at min wage and moved me to another hotel. The district manager said that he would pay me for various reason and not my x boss is back to work. I am no longer working for this company I also have spoken to human resources. I really need help I do not think that this was fair at all and I would like some justice.

Dear Sir,

i got this mail from this sender when i send resume against the previous mail.

please help me to clarify whether it is genuine or fakeb

Dear Applicant,
Your CV/Updated Resume has been reviewed
by our employment Relations board which Qualifications
and your Resume were found Interesting and suitable
for working with our hotel.

Find attached online Interview and Job Application form
to printout, dully fill with pen and scan back to us with
scan copies of your Educational certificate, Identification
card, Job Experience Certificate[if any] and International
passport via Email as soon as Possible for screening.
Kindly read carefully the attached document before sending
your answers for our Kind Perusal.

ENTITLEMENT, BENEFITS AND PACKAGES

A very attractive net salary paid in Pounds Sterling.
Quality single or family housing accommodation in company
community and free feeding.Free medical/dental care for
employee and family Excellent educational assistance
benefits with family status employment.

Full access to some of the finest and social recreational
facilities, Reimbursement of Visa processing fee on joining,
Free to and fro Travel Ticket *NOTE THAT: Shortlisted
candidates will responsible for His/Her Visa expenses
and we shall apply Visa on your behalf by sending all
documents required for Two years Work permit visa
application to British High Commission in your Country
for visa processing.

CONTEMPORARY MONTHLY SALARY FOR SOME OF OUR CURRENT
EMPLOYEES ARE:.

Manager_ 4, 560pounds
Accountant__ 3, 200Pounds
Chefs__ 3, 000Pounds
CLEANER__ 2, 500Pounds
Computer Operators __ 3, 000Pounds
Deputy Manager __ 4, 000Pounds
Drivers __ 2, 500Pounds
Medical Attendant __3, 500Pounds
Receptionist __ 2, 500Pounds
Reservation Desk __ 3, 000Pounds
Sales in the Bar __ 3, 000pounds
Security __ 2, 500Pounds
Engineer __4, 000pounds
computer engineer __ 3, 500pounds
Waiter__2, 800Pounds
Steward_ 2, 800pounds
Administrative Manager__ 4, 560pounds
Sales Executive...3, 500POUNDS
Accounts Executive _ 3, 500pounds
Cook _ 2, 800Pounds
Front office _3, 000Pounds Etc.

CONDITION OF SERVICE*
Your age must be 20years and above* Generally your
education must be minimum secondary education.
Must be reliable and trustworthy* Must be law-abiding
and here strictly to the Rules and regulations guiding
the operations of the Hotel *Those seeking for higher
position such as Human Resource Manager,
Manager/Assistant Manager. must have obtained
qualification and work experiences which should be
relevant to the position being Sort for.

NOISE ! At 2am the bar in the hotel closes. 100 wild, noisy, and drunk young people walk out of the lobby and start raising hell in the hotel driveway. Why is this allowed? Next, a couple in the room next door started arguing about 2:30am and we could hear every word through the thin walls. Never again will I stay here... and at $ 345 per night its nuts!