CB Residential Sales Mattamy Homes Defective product at install

Mattamy Homes review: Defective product at install

corey bond of US

Sep 19, 2023 5:50 pm EDT

Verified customer

Featured review

My wife and I bought a home in Saguaro Trails a few months ago and the warranty work has been taken care of up to this point. Most everything from the Sales end was great with Mattamy. The problem is their Warranty department is refusing to replace a stove that is severely dented on the countertop side. This was obviously done when it was installed and we only noticed when my wife lifted the grate to clean underneath. Their reasoning for not replacing is that we should have noticed it during our New Home walk-through prior to Closing. What bothers me the most is the insinuation from their Warranty department manager that we could have dented it ourselves and are now trying to get a new stove. During my warranty walk-through scheduling call at 30ish days, A. told me Mattamy would remedy the stove and now she is saying it will not be taken care of. My wife and I are being made to feel dishonest over a stove. If we had dented the stove I would not need to take the time to write this review because I wouldn't have asked for a replacement. If you want a company that has a Warranty department that does not follow through with their promises and will do their best to make you feel dishonest, Mattamy in Tucson is your company!. And this is the smallest issue. I won't even get started on the poor craftsmanship. I will be telling everyone I know not to buy a home from Mattamy.

Desired outcome: Replace the stove

0 comments

Add a comment

Mattamy Homes - poor quality workmanship 26

Resolved

Mattamy Homes - poor insulation! 22

Mattamy Homes - false & misleading advertising 11

Mattamy Homes - poor quality ceramic tile installation 2

Resolved

Mattamy Homes - seizure of down payment 1

Resolved

Mattamy Homes - work

Mattamy Homes - audio video bridge not installed correctly.

Resolved

Mattamy Homes - delays poor customer service

Mattamy Homes - Terrible customer experience and pulling clients into their false trap

Mattamy Homes - rip off 6

Resolved

View all Mattamy Homes reviews and complaints

Mattamy Homes Contacts

Mattamy Homes phone numbers

+1 (416) 637-0900
+1 (416) 637-0900

Click up if you have successfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number

Head Office

+1 (905) 203-3900
+1 (905) 203-3900

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number

Halton / Hamilton Divisional Office

+1 (905) 907-8888
+1 (905) 907-8888

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number

GTA Divisional Office & Customer Care

+1 (905) 888-8282
+1 (905) 888-8282

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number

Markham, The Condominiums Of Cornell

+1 (905) 875-2692
+1 (905) 875-2692

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number

Milton, Hawthorne South Village

+1 (905) 552-1184
+1 (905) 552-1184

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number

Kleinburg, Kleinburg Summit

+1 (905) 846-3172
+1 (905) 846-3172

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number

Brampton, Mount Pleasant

+1 (905) 469-6238
+1 (905) 469-6238

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number

Oakville, The Preserve

+1 (905) 683-9177
+1 (905) 683-9177

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number

Whitby & Pickering

+1 (905) 737-3755
+1 (905) 737-3755

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number

Richmond Hill, Richmond Green

+1 (647) 352-1233
+1 (647) 352-1233

Click up if you have successfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number

Scarborough, Thomson Towns

+1 (705) 645-6448
+1 (705) 645-6448

Click up if you have successfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number

Bracebridge, White Pines

+1 (905) 907-3884
+1 (905) 907-3884

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number

Bracebridge, White Pines

+1 (905) 726-1313
+1 (905) 726-1313

Click up if you have successfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number

King City, The Estates Of King Township

More phone numbers

Mattamy Homes emails

info_gtalowrise@mattamycorp.com

100%
Confidence score: 100%

Support

Mattamy Homes address

66 Wellington Street West, Suite 5500, Toronto, Ontario, M5K1G8, Canada

Mattamy Homes social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 13, 2024