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CB Dating Services Mature Dating UK Failure to accept my cancellation of subscription
Mature Dating UK

Mature Dating UK review: Failure to accept my cancellation of subscription 7

J
Author of the review
4:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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After a three day trial of the above site I cancelled my subscription within the designation trial period, on Nov 15th. I received an email to confirm it - and thought nothing more of it. I continued to receive emails from the site but assumed they were spam and did not open them. It now appears that one of those emails told me I had to re confirm my cancellation to them. I didn't open that email, because I assumed it was one of the many spam emails I was getting from them. Now they have taken a lot of money from my account. I am not well off and this is a big deal. Although I realise I should have opened the email from them, it was not easy to find the means to cancel my account, and there is no question that anyone who cancels in this way is seriously wanting to do so. My argument therefore is that this need to reconfirm is a piece of trickery aimed at professional like myself too busy to check what seems to be spam email.

7 comments
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R
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Rob russell
GB
Aug 15, 2018 5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

And loads of women from ghana contacting me your site isvfull of scamers

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Austin Galyon
US
Jul 23, 2019 7:54 am EDT

I got a random $40 charge from this site and I've never been on it I want my money back and the man/woman using it banned or something

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Nazeer Dany
US
Oct 09, 2019 4:01 am EDT

i didnt know how i subscribed to this site i need my money back and i want to cancel my subscription

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Brian Holtsclaw
US
Nov 18, 2019 1:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for a 3 day trial and got charged for that and an additional $22 which I don't know what it's for but I'm disputing that charge

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Jo Ann McCormick
US
Sep 03, 2022 4:10 pm EDT

I signed up for MatureDating on 04/26/2022 and within a minute or 2 contacted customer service to cancel. They have charged my account every month since this initial date. Despite contacting customer service 5 different times. They have been a nightmare.

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Tonyarp
Norwich, GB
Oct 29, 2022 3:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to contact maturedating but can not get an answer from them. I want to delete my account and stop any

Further money being taken from my account but they don’t respond perhaps you might have more luck then me. I think there is a payment pending on my account which I should not pay. Please advise if you can help thank you

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Smithez
US
Feb 26, 2024 4:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Total rip off,the woman gets to the last message or 2 , and that's it ,£40 for a couple of tx,coplete scam,want a refund,but looked into the small print and u got to b on the website for 6 months,complete scam guys ,don't even bother

  1. Mature Dating UK Contacts

  2. Mature Dating UK phone numbers
    +44 800 088 5533
    +44 800 088 5533
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    +1 (916) 445-1254
    +1 (916) 445-1254
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  3. Mature Dating UK emails
  4. Mature Dating UK address
    Winchester House, 259-269 Old Marylebone Road, London, England, Greater London, NW15RA,, United Kingdom
  5. Mature Dating UK social media
  6. Jenny
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    Nov 21, 2024
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