Medical Financial Solutions
Reviews and Complaints

A bill for collections was issued for a hospital in a city where I've never resided. I need this removed as I have no connections there. They keep calling my phone, and I don't understand how they obtained my number when I live elsewhere.

I received a bill form them. I have called several times and get this worked out. No one ever answers or returns my call Bills of my sons delivery at *** hospital in oct. 2019. Account : *** $2,478.05... need to arrange payment plan but can't get anyone on the phone or a call back. I don't want this affecting my credit and I feel as though this is what they do to people.

fraudulent activity, never received refund. expecting more to be paid when they still owe me. billing did not work in august (possible breech of pmi) automatic payment plan set 5/4, later new bill threatening collections 5/18, paid bill in full. told them to cancel automatic payments. 6/4 payment was taken out and account overdrawn. attempted to collect money for over 60 days.

This company won't stop calling my phone. I've requested they stop all calls, remove my number from their list, and not to share or sell it. If there's a balance due, I demand proof of the balance, service date, insurance payments, and past correspondence about this issue. I'm clueless about their reasons for calling—just stop and send any debt evidence by mail.

Disabled vet. Went to ER with VA insurance Covered 100%. Have tried to resolve this through this company twice to no avail .Hard to contact as well. Tried to resolve this by calling and online with VA insurance information still getting notices .I feel like this is harassment in order for me to pay an erroneous bill. Acct number is*** date of service at *** is 7/14 seen by *** the balance is $1098:00 I am a disabled vet who is authorized to be seen at any civilian ER with my VA card hospital finance took info from my VA card shouldn't be getting this bill

They automatically deduct a $245.19 payment from my credit card on the 26th of the month since the original date of agreement on 02/26. My November payment of $245.19 was not credited to my account #***, as indicated by my December statement. I owed $3,667.85 in November. They withdrew $245.19 on my credit card in November, and December's invoice shows my principal amount was not credited the payment, and I still owe $3,667.85. I have tried to contact them via phone for a week. There was a message at first indicating they were having 'System' problems. Now there is a message indicating they are having 'phone' problems. There is no email, website, or on-line payment available.

I've repeatedly tried to settle a $2,206.69 bill with Medical Financial Solutions for a specific account. On 05/03, I got a bill for this amount and on 5/11, I discussed with an Amita Health rep that I should owe $54.13 according to an E.O.B. They agreed to send a corrected bill, but I was later billed the full amount again on 06/02. On 06/11, Moshee from Amita Health promised a revised bill within 30 days. Yet, on 07/02, R1 Medical Financial Solutions sent another bill for $2,206.69. Despite my calls, they haven't helped resolve this. On 7/27, I sent the E.O.B. indicating I owe $54.13 to Amita Health Mercy Medical Center as requested by Misha, but on 08/01, I received yet another bill for $2,206.69. My efforts to settle this bill have been fruitless.

This medical company has been engaging is dishonest business practice and billing practice. They keep sending my bills I already paid and discussed. This medical billing company repeatedly sends me same bills I already paid and whenever I call them, they are not truthful, wouldn't fix the problem and actually they are engaging in scam. I was charged $10 copay each for 4 visits with my physical therapist. I first received the $40 bill dated July,5th 2020. I called and paid the $40 over the phone with my credit card on 07/17 and the confirmation number is ***. I received the same $40 bill for same service and dates again and the statement date is August,04,2020. I called in August to complain about their practice of trying to scam me by sending me same paid bills again. First the agent lied saying it wasn't paid but then when I gave her the date and confirmation number of the payment made in full on July 17,2020,the agent agreed that payment was made and it is received and that they won't send the same bill again. Again for the 3rd time , I recently received a bill for the amount of $10 and statement date is September 3,2020. When I checked the date and the service for the $10 copay , it is the one of the same exact $10 copay I already paid back in July, 17,2020. The date of that service shows 10/28. I already paid that $10 copay for that date of service and other 3 visits for total amount of $40 back in July,17,2020.

I have requested a statement with current amount owed after payments were made, to no avail. This is a very old debt ( 1/21). I have been told that this organization cannot generate a bill with the current amount due, even though 1.) They can see the total amount owed on their computer screen. and 2.) I have been sent one itemized statement with payments in the past (with no updated amount included). I am more than willing to continue making payments, but I have to say that I am more than a little uneasy being told that they cannot send me a bill with the current amount due. I simply have to take their word for it, and overall, it sounds more than a little shady and dishonest on their part. Three different requests have yielded no results, in spite of twice being told that the request was being escalated to a supervisor (who, not surprisingly, has been unavailable for me to speak with on several occasions). I was told that because it was such an old debt, that they are not using the same system that the original bill was generated from. That I can believe. But if that is the case, then how do I trust that the amount they are telling me now is accurate? Why is it so difficult to send out an statement with the updated amount due, if they can plainly see it in front of them on a computer screen? I was told today ( by an agent named Adriana--whom I have twice spoken to) that they would try to email me a copy. I would be more than happy to accept that, if I had any confidence that this would actually occur. I am beyond frustrated--I do not argue that I owe money; clearly it is my fault for not paying this debt MUCH sooner. But I don't think it unreasonable to see in black and white what I owe, so that there are no discrepancies-under-payments, over-payments, or missing payments that have not been entered. I just want transparency.