Medify Air’s earns a 1.8-star rating from 5 reviews, showing that the majority of air purifier users are dissatisfied with their units.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
This product is amazing, with super nice and helpful customer service
This product is amazing, with super nice and helpful customer service. They give a Lifetime Warranty on all air purifiers. Such a cool company.
Medify Air Complaints 4
I had a subscription for filters, but Medify Air didn't have the filters and charged me anyways
I had a subscription for filters, but Medify Air didn't have the filters and charged me anyways. Medify Air didn't have any notices on their website and never contacted me about not having the filters. After sending several emails to Medify Air, nobody ever confirmed if they issued any refund. I was still charged and now I might report the fraud if needed.
I bought the ma 112 uv model on May 27th from Amazon
I bought the ma 112 uv model on May 27th from Amazon. I never got my husband to set it up, so I recently gave it to my daughter. She told me that it was broken in the box and had no filters. It's way past the Amazon return days, so they tried the warranty. They don't honor the warranty on gifts without a receipt. It's Amazon, they don't really send receipts. The only order number we have is 1za9w9409000302975, but that and the *** codes aren't enough. They just want to say they have a lifetime warranty and not actually honor it.
I got the ma112uv Cleaner from my mother-in-law
I got the ma112uv Cleaner from my mother-in-law. The thing came broken and no filter. When I tried to register the lifetime warranty they advertise, they don't let you when it's a gift. I contacted *** at customer support. They said the same thing, that when it's a gift they don't honor the lifetime warranty. I also asked if they could buy replacement parts. They said the same thing, they can't even sell replacement parts for gifts. The thing was $700, that's a lot for my family to be out for a defective product but then to not offer replacement parts for it is ridiculous. I always thought the *** was good enough to prove that it's your product, just an excuse to not honor the warranty. If you offer lifetime warranty on parts, why does that void if it was a gift? I would like the warranty honored or replacement parts for the missing filters and broken blower.
Is Medify Air Legit?
Medify Air earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Medify Air. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Medify Air has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Medify Air's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Medifyair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
A trust mark has been identified for a medifyair.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Medify Air as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Medify Air have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Medifyair.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Medifyair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The medifyair.com may offer a niche product or service that is only of interest to a smaller audience.
- The website associated with Medify Air sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
On 7/16, I bought an air purifier with wall-mounted Model MA-35, (Amazon order #***-[protected]) 'cause Covid-19 I put it up and
On 7/16, I bought an air purifier with wall-mounted Model MA-35, (Amazon order #***-[protected]) 'cause Covid-19 I put it up and started to use in Mid-November . I used the machine 'bout 3 hours a day, totalin' less than *** hours. On July 24,2022, (after 9 months of use) when I turned it on, some noise came out from the unit then I found that motor fan came off from the shaft. This was pure poor workmanship / factory defective issue. I contacted Medify Air for a replacement / repair based on their "Lifetime Warranty" advertisement over the pass 4 weeks already. However, they denied my claim as they said that I did not change the filter every 3-4 months. Anyone who has a logical mind knows that the conditions of filter in air purifier are never caused a motor fan to loosen and dropped down from the shaft. This is a common sense; this is the science. I hope ComplaintsBoard.com could get involved to help solve this dispute. Thank you.
About Medify Air
One of the key features that sets Medify Air apart is its advanced filtration technology. Their air purifiers are equipped with medical-grade H13 True HEPA filters, which are capable of capturing particles as small as 0.1 microns with an efficiency of 99.97%. This ensures that even the tiniest pollutants, such as dust, pollen, pet dander, mold spores, and bacteria, are effectively removed from the air, resulting in a healthier living environment.
Medify Air's air purifiers also incorporate activated carbon filters, which are highly effective in eliminating odors, smoke, and harmful volatile organic compounds (VOCs) from the air. This dual filtration system ensures that not only are airborne particles removed, but also unpleasant smells and potentially harmful chemicals, leaving the air fresh and clean.
In addition to their exceptional filtration capabilities, Medify Air purifiers are known for their powerful and efficient performance. These units are designed to cover large areas, making them suitable for use in various spaces, including bedrooms, living rooms, offices, and even commercial settings. With multiple fan speeds and a high Clean Air Delivery Rate (CADR), Medify Air purifiers can quickly and effectively circulate and purify the air in a room, providing rapid relief from allergens and pollutants.
Another notable feature of Medify Air purifiers is their user-friendly design. These units are equipped with intuitive controls and come with convenient features such as timers, sleep modes, and filter replacement indicators. This ensures that users can easily customize and monitor the operation of their air purifiers, making them hassle-free and convenient to use.
Furthermore, Medify Air prides itself on its commitment to customer satisfaction. Their products undergo rigorous testing and quality control measures to ensure that they meet the highest standards. Additionally, Medify Air offers excellent customer support, including a warranty and responsive service, ensuring that customers are well taken care of throughout their ownership of the product.
Overall, Medify Air (medifyair.com) is a trusted and reliable brand that offers top-of-the-line air purifiers. With advanced filtration technology, powerful performance, user-friendly features, and a commitment to customer satisfaction, Medify Air is dedicated to providing clean and healthy air for all.
Overview of Medify Air complaint handling
-
Medify Air Contacts
-
Medify Air phone numbers+1 (888) 258-1008+1 (888) 258-1008Click up if you have successfully reached Medify Air by calling +1 (888) 258-1008 phone number 0 0 users reported that they have successfully reached Medify Air by calling +1 (888) 258-1008 phone number Click down if you have unsuccessfully reached Medify Air by calling +1 (888) 258-1008 phone number 0 0 users reported that they have UNsuccessfully reached Medify Air by calling +1 (888) 258-1008 phone number+1 (516) 473-1314+1 (516) 473-1314Click up if you have successfully reached Medify Air by calling +1 (516) 473-1314 phone number 0 0 users reported that they have successfully reached Medify Air by calling +1 (516) 473-1314 phone number Click down if you have unsuccessfully reached Medify Air by calling +1 (516) 473-1314 phone number 0 0 users reported that they have UNsuccessfully reached Medify Air by calling +1 (516) 473-1314 phone number
-
Medify Air emailschandler.reiter@medifyair.com98%Confidence score: 98%partnerships@medifyair.com97%Confidence score: 97%info@medifyair.com97%Confidence score: 97%Supportbgelsky@medifyair.com94%Confidence score: 94%
-
Medify Air address1325 SW 30th Ave, Deerfield Beach, Florida, 33442-8149, United States
-
Medify Air social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Medify Air contacts
Medical Source
1 review
DNA Lab Center
5 reviews
Ellume
1 review
ADW Diabetes
14 reviews
DaVita
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!