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Men's Italy
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Men's Italy Complaints 1

ComplaintsBoard
R
1:27 am EDT

Men's Italy Poor Customer Service

I placed an order with Suitusa.com/mensitaly.com/mensusa.com on August 28, 2015 and paid an extra $25.00 for quick 2 day shipping. After I did not receive the order in 10 days, I requested a refund for upgraded shipping, and Suitusa only refunded me $15.00, not $25.00. I paid $75.00 for the store merchandise, and the order total came up to $125.00, the difference in shipping cost.

On September 22, 2015 nearly (1) month later, I requested a full refund of my order because I had not received it. The customer service person said they have to follow a process and refused to refund my nearly (30) late order which I upgraded to 2 day shipping.

I can't imagine in today's online business competitiveness, a company like this will survive for more than (3) years.

I instructed my bank to recover all payments made to Suitusa.com..

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Overview of Men's Italy complaint handling

Men's Italy reviews first appeared on Complaints Board on Sep 22, 2015. The latest review Poor Customer Service was posted on Sep 22, 2015. Men's Italy has an average consumer rating of 1 stars from 1 reviews. Men's Italy has resolved 0 complaints.
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  1. Men's Italy Contacts

  2. Men's Italy phone numbers
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  3. Men's Italy emails
  4. Men's Italy address
    1444 S Wooster St, Los Angeles, California, CA90035-3440, United States
  5. Men's Italy social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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