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Merchant Services Customer Service Phone, Email, Contacts

Merchant Services
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www.merchantsvcs.com

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Merchant Services Reviews 15

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Merchant Services They called me up and said they weren't selling anything, but then they started talking about how much I was paying in fees

They called me up and said they weren't selling anything, but then they started talking about how much I was paying in fees. I thought it was weird, but I sent them my statement anyway. Turns out it was just a trick to get me to sign up for their services. Not cool.

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Merchant Services this company keeps calling my biz saying i got overcharged when they aint even my credit card processor

this company keeps calling my biz saying i got overcharged when they aint even my credit card processor. i told them to stop calling but they just hang up on me. so annoying.

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Merchant Services this company keeps calling me even tho i said no thanks and to stop calling

this company keeps calling me even tho i said no thanks and to stop calling. they call like twice a week from numbers in my area. i dont want their stuff.

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Merchant Services I was told by the agent that my credit card fees would only be 1.2%, but they ended up charging me over 3% plus a service fee

I was told by the agent that my credit card fees would only be 1.2%, but they ended up charging me over 3% plus a service fee. I called the agent and he said I would get a refund, but it's been over a month and I'm still being charged over 3%.

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Merchant Services I got a call from "***" and they said we got charged too much for merchant services in November

I got a call from "***" and they said we got charged too much for merchant services in November. I sent them a statement and then I saw my mistake. My QuickBooks person said everything is good with our merchant account. This is a scam.

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Merchant Services This compny dont know how to take no for a answer

This compny dont know how to take no for a answer. They call all week long 50 times a day. I have ask to be removed but they still call. They dont know what no means. I run a business and dont have time for it. These people must not have anything better to do than bother people. I wish there was a way I could leave them a zero.

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Merchant Services My contract with Merchant Services ended after three years, and I sent in the paperwork to cancel before the deadline

My contract with Merchant Services ended after three years, and I sent in the paperwork to cancel before the deadline. But three months later, they're still charging me and I can't get a hold of them on the phone. I had to stop payment at the bank, so I want to warn other businesses considering using them.

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Merchant Services this company is a scam

this company is a scam. they called me from a number ending in ***. the person who called didn't even know the name of their own company or our company. they were asking for my november totals. don't answer their calls or give them any information. they will lie, cheat, and scam you. beware of this total scam.

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Merchant Services I get lots of calls from these guys, like every day

I get lots of calls from these guys, like every day. They keep calling me even though I said I don't want their stuff. I'm in *** and they don't seem to care. Some of them just hang up when I say I'm not interested. One lady said she saw my request to be taken off the list but it takes a while. That's not true, it hasn't happened yet. These guys are just the worst.

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Merchant Services This company called us on 3/9

This company called us on 3/9. They used tricky business practices to misrepresent themselves as our processor. Once their field sale (Ann F) showed up the following day 3/9. Ann tried to again misrepresent herself as our bank/processor. When I got my account manager on the phone her story changed. She became mad and rude when confronted with the fact that her/ her company had misrepresented themselves. I previously had been in the merchant industry and knew she was lying to get our account. AVOID THIS COMPANY, IF THEY LIE ABOUT WHO THEY ARE WHAT WILL THEY DO IF THEY LOCK YOU INTO A CONTRACT.

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Merchant Services These guys won't stop calling me!

These guys won't stop calling me! I'm getting like 3 or 4 calls a day from them, asking me to use their service. I keep telling them we don't take credit cards and won't ever, but they won't listen. It's been going on for weeks now and it's such a waste of my time. It's always the same lady calling too. I wouldn't give them a single penny, I don't trust them. And who thinks that pestering someone all day is a good way to get them to use your service? They must be a little slow in the head. I wish I could give them zero stars.

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Merchant Services This company is a fraud and should have been closed long time ago

This company is a fraud and should have been closed long time ago. In 2005, I was cheated by their sales rep who promised me a 2% service fee for credit card use. They kept their promise for a few months, but then suddenly charged me over $400 for their service. I tried to contact the sales rep and their person in charge, but they were hiding. I immediately disconnected my connection to them to minimize the damage. They tried to collect more money and sent me collection letters and annoying phone calls. This company shouldn't be in business. I just found out they still exist!

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Merchant Services This company is the worst

This company is the worst. They call us every day, many times a day from different phone numbers asking the same questions and not taking no for an answer. Last time I told them to never call back again and to take us off their list (I asked them to take us off their Call List many times, they don't listen). With their aggressive sales tactics and disregard to listen to what we request, our business can't trust them. We don't have time for their harassing behavior, they interrupt our business. Please take us off your call list now.

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Merchant Services Complaints 2

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Merchant Services They called us up, acting like they were our processor already and said they charged us too much by mistake

They called us up, acting like they were our processor already and said they charged us too much by mistake. They asked us to send over our statement so they could fix it up. Saying they're already working with us is not cool and can really hurt business.

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Merchant Services I got charged twice for a *** unauthorized entry

I got charged twice for a *** unauthorized entry. It happened because an ACH didn't go through. We've been with them for 4 years and never had any issues with their monthly charge. In June, they requested $13.93 but our bank didn't accept it. I called Mer Ser and they said the reason was "misc". I called our bank and they said there was no issue on their side. Mer Ser said I could mail in the payment, which I did. In July, I got my statement and there were 2 charges of $45 for a *** UNAUTHORIZED ENTRY. I called Mer Ser and they said that's what they charge us. I said it was incorrect and that it wasn't my fault since the issue was between them and the bank. They reversed one $45 charge but still insist on charging me $45.00 instead of $4.50.

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Is Merchant Services Legit?

Merchant Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Merchant Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Merchant Services is known for their high standards and safety. If you're thinking about dealing with Merchant Services, it's wise to check how they handle complaints.

Merchant Services has claimed the domain name for merchantsvcs.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Merchantsvcs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • The website belonging to Merchant Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Merchant Services

Screenshot Merchant Services
Merchant Services is a leading provider of payment processing solutions for businesses of all sizes. With over 20 years of experience in the industry, Merchant Services has established itself as a trusted partner for merchants looking to streamline their payment processing operations and improve their bottom line.

At Merchant Services, we understand that every business is unique, which is why we offer a wide range of payment processing solutions to meet the specific needs of our clients. Whether you are a small business owner looking for a simple and affordable payment processing solution or a large enterprise in need of a more robust and customizable solution, we have the expertise and technology to help you succeed.

Our payment processing solutions are designed to be fast, secure, and reliable, ensuring that your transactions are processed quickly and accurately every time. We offer a variety of payment options, including credit and debit card processing, ACH payments, and mobile payments, allowing you to accept payments from your customers in the way that works best for your business.

In addition to our payment processing solutions, we also offer a range of value-added services to help you grow your business. These services include gift and loyalty card programs, cash advance programs, and marketing and advertising services, all designed to help you attract and retain customers and increase your revenue.

At Merchant Services, we are committed to providing our clients with the highest level of customer service and support. Our team of experienced professionals is available 24/7 to answer your questions and provide you with the assistance you need to keep your payment processing operations running smoothly.

In summary, Merchant Services is a trusted provider of payment processing solutions for businesses of all sizes. With our expertise, technology, and commitment to customer service, we can help you streamline your payment processing operations, grow your business, and achieve your goals.

Overview of Merchant Services complaint handling

Merchant Services reviews first appeared on Complaints Board on Jun 8, 2023. The latest review They called me up and said they weren't selling anything, but then they started talking about how much I was paying in fees was posted on Jun 10, 2023. Merchant Services has an average consumer rating of 1 stars from 15 reviews. Merchant Services has resolved 0 complaints.
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  1. Merchant Services Contacts

  2. Merchant Services phone numbers
    +1 (949) 861-4000
    +1 (949) 861-4000
    Click up if you have successfully reached Merchant Services by calling +1 (949) 861-4000 phone number 0 0 users reported that they have successfully reached Merchant Services by calling +1 (949) 861-4000 phone number Click down if you have unsuccessfully reached Merchant Services by calling +1 (949) 861-4000 phone number 0 0 users reported that they have UNsuccessfully reached Merchant Services by calling +1 (949) 861-4000 phone number
  3. Merchant Services address
    9012 Research Dr #200, Irvine, California, 92618, United States
  4. Merchant Services social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Merchant Services contacts

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