Merlins Complete Auto Care’s earns a 1.0-star rating from 1 reviews, showing that the majority of vehicle owners are dissatisfied with service.
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I went to Merlin's like 4 times in the last 2 months and every time they find something new that needs fixing
I went to Merlin's like 4 times in the last 2 months and every time they find something new that needs fixing. They didn't even catch stuff they should have the first time I went there. They said I needed to fix my Tie Rods and engine, but I already spent $938 and not everything got fixed. I tried emailing customer service but they didn't even respond. I got the 72,000-mile service on December 14th, and they only said I needed a new cabin air filter. But then on December 27th, I went to *** to fix my brakes and alignment and they said I needed to fix the Sway Bar links too because my car was shaking when idle. My car was shaking for a few weeks before I went to Merlin but they didn't say anything about it. Then on December 28th, Merlin said it was the Tie Rods causing the shaking, but *** said it was the Sway Bar. I went with Merlin and got the Tie Rods fixed on January 7th. But then my engine light came on and they said there was a problem with the Sway Bar links again, even though they said there wasn't a problem 9 days before. They tried to charge me for it but I argued and they fixed it for free. They fixed the ignition coil and spark plugs too. But then on January 21st, my check engine light came on again and now they're saying there's more problems with the engine and it's gonna cost more money to fix.
Is Merlins Complete Auto Care Legit?
Merlins Complete Auto Care earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Merlins Complete Auto Care. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Merlins.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Merlins.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Merlins.com you are considering visiting, which is associated with Merlins Complete Auto Care, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Merlins.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The merlins.com may offer a niche product or service that is only of interest to a smaller audience.
- Merlins Complete Auto Care protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Merlins Complete Auto Care Reviews 0
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About Merlins Complete Auto Care
At Merlins, the team of highly skilled technicians is committed to providing customers with the best possible service. They are equipped with state-of-the-art diagnostic tools and equipment to accurately diagnose and repair any issue with your vehicle. From routine oil changes and tire rotations to complex engine repairs and transmission replacements, Merlins has the expertise and experience to get the job done right the first time.
Merlins also offers a range of preventative maintenance services to help keep your vehicle running smoothly and avoid costly repairs down the road. These services include brake inspections, fluid checks, and battery replacements, among others. The team at Merlins is dedicated to helping customers keep their vehicles in top condition and extend their lifespan.
In addition to their exceptional automotive services, Merlins is also committed to providing customers with a superior customer experience. They offer convenient online scheduling, transparent pricing, and a 24-month/24,000-mile warranty on all repairs and services. The team at Merlins understands that having your vehicle serviced can be stressful, which is why they strive to make the process as easy and stress-free as possible.
Overall, Merlins Complete Auto Care is a trusted and reliable provider of automotive services. With their commitment to quality, expertise, and customer service, you can trust Merlins to keep your vehicle running smoothly for years to come.
Overview of Merlins Complete Auto Care complaint handling
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Merlins Complete Auto Care Contacts
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Merlins Complete Auto Care phone numbers+1 (630) 372-2280+1 (630) 372-2280Click up if you have successfully reached Merlins Complete Auto Care by calling +1 (630) 372-2280 phone number 0 0 users reported that they have successfully reached Merlins Complete Auto Care by calling +1 (630) 372-2280 phone number Click down if you have unsuccessfully reached Merlins Complete Auto Care by calling +1 (630) 372-2280 phone number 0 0 users reported that they have UNsuccessfully reached Merlins Complete Auto Care by calling +1 (630) 372-2280 phone number
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Merlins Complete Auto Care emailswecare@merlins.com92%Confidence score: 92%merlin.aurorasouth@merlins.com76%Confidence score: 76%
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Merlins Complete Auto Care address852 W Army Trail Rd, Carol Stream, Illinois, 60188-9040, United States
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Merlins Complete Auto Care social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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