Meta Quest’s earns a 3.2-star rating from 40 reviews, showing that the majority of virtual reality enthusiasts are somewhat satisfied with their headsets.
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I can’t use my headset
So a while back I accidentally added a password onto my headset that I ended up forgetting, I pressed on the forgot password in the vr headset and it told me to use the oculus app to fix it. I tried countless times to pair the app to my headset like it says but everytime the headset is off, on the app it shows all the settings I need but the headset needs to be on. But whenever I turn the headset on all those in app settings that I need disappear, so I thought there was a problem with the app because I can’t do anything without the app. So I deleted the app and downloaded it again to see if that would fix it, but I had the same problem I had a few years ago. I would try to log in with my Facebook account like normal, and I would get to the final part and it would say “you merged this account with Facebook. Please go back in log in with Facebook” I don’t know why it says that when I pressed all of the Facebook options. So I haven’t been able to get into the app for over a month now and I haven’t been able to use my 600$ headset once again. I just need help because I’ve tried everything and I just want to play vr.
The complaint has been investigated and resolved to the customer’s satisfaction.
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About Meta Quest
One of the most impressive features of the Meta Quest is its wireless capabilities. This means that users can move around freely without being tethered to a computer or console. This is a huge advantage for gamers and other users who want to experience virtual reality without being restricted by cables and wires.
The Meta Quest also boasts a high-resolution display, which provides stunning visuals that are incredibly lifelike. This makes the virtual reality experience even more immersive, as users can feel like they are really in the world they are exploring. The display is also designed to be easy on the eyes, so users can enjoy extended sessions without experiencing eye strain or fatigue.
Another great feature of the Meta Quest is its intuitive controls. The headset comes with two handheld controllers that are easy to use and provide precise control over the virtual environment. This makes it easy for users to interact with objects and navigate through virtual spaces.
Overall, the Meta Quest is an incredible device that has changed the way we think about virtual reality. It is a powerful and versatile headset that is perfect for gamers, artists, and anyone who wants to experience a new world. With its wireless capabilities, high-resolution display, and intuitive controls, the Meta Quest is sure to be a hit with anyone who tries it.
Overview of Meta Quest complaint handling
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Meta Quest Contacts
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Meta Quest phone numbers+1 (650) 313-9778+1 (650) 313-9778Click up if you have successfully reached Meta Quest by calling +1 (650) 313-9778 phone number 0 0 users reported that they have successfully reached Meta Quest by calling +1 (650) 313-9778 phone number Click down if you have unsuccessfully reached Meta Quest by calling +1 (650) 313-9778 phone number 0 0 users reported that they have UNsuccessfully reached Meta Quest by calling +1 (650) 313-9778 phone numberManager+1 (240) 599-6239+1 (240) 599-6239Click up if you have successfully reached Meta Quest by calling +1 (240) 599-6239 phone number 0 0 users reported that they have successfully reached Meta Quest by calling +1 (240) 599-6239 phone number Click down if you have unsuccessfully reached Meta Quest by calling +1 (240) 599-6239 phone number 0 0 users reported that they have UNsuccessfully reached Meta Quest by calling +1 (240) 599-6239 phone numberPost Production+1 (650) 847-7656+1 (650) 847-7656Click up if you have successfully reached Meta Quest by calling +1 (650) 847-7656 phone number 0 0 users reported that they have successfully reached Meta Quest by calling +1 (650) 847-7656 phone number Click down if you have unsuccessfully reached Meta Quest by calling +1 (650) 847-7656 phone number 0 0 users reported that they have UNsuccessfully reached Meta Quest by calling +1 (650) 847-7656 phone numberCamera Operator
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 28, 2024 - View all Meta Quest contacts
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