Momentum Direct review: unauthorized payments! 375

I too have had my bank make checks for a total of $167 to Momentum without my authorization. After reading this blog, I did call my bank and asked them if I needed to put a stop payment against this company and they said I didn't need to - so much for customer service. I've since talked to reps at the bank and they are pretty ignorant and or I'm getting conflicting answers from them as to what I can do and what they do for me (like take responsibility). So this is what I have to do: #1 close out old checking accnt open new one. Call all the places/people I have outstanding check/depits with and explain - have them wait for new payment otherwise checks etc. will bounce. Place a fraud claim with my bank. Now This Has Not Been An Easy process as I get conflicting info from just about everybody. This has taken me 3 days, including Xmas day to try and straighten it all out. Best Of Luck to you... never give out your routing number and bank numbers to anyone, I won't.

I'm having the same problem. I canceled prior to receiving the product. Then, like clock work the last two months, I've received shipments which I immediately returned. I've talked to customer service numerous times and have been told that my account is indeed canceled, and they can't seem to explain why I keep getting shipments. I also tried to email them, over two weeks ago, but haven't received a response yet. When I asked about that, the customer service representative said they are behind on their email due to the large volume they receive. Mostly complaints, I'm sure. My daughter-in-law had the same problem with them, and ended up closing her checking account to get it shopped. I guess I'll have to do the same. I have turned them in to the BBB and plan to go further if I don't receive my promised refund.

I had the same thing to happen to me back in August I closed my account and did not reopen another one then today 12-27-07, I received the pills again, but, of course I have no account open, I guess they are trying to get me started again, I am mad, and I just chalk it up to a big mistake on me for not looking more on line before purchase.

I ordered the 2day slim down on 12/28, immediately after ordering I realized it was scam. I called them twice to cancel my order immediately. The person I spoke with the first time said he couldn't locate my account but would send an email to billing to cancel my account. I was a little bleary of this because he told me to call back in a month to be sure it was canceled! I called dback about 30 minutes later-spoke with the same guy and he said he couldn't cancel my order that i needed to send an email to support@momentumdirect.net. Well, the email came back undeliverable. I am going to my bank worst thing Monday morning. I hope I can just place a stop payment on this company otherwise I will have to close my account. Hopefully nothing has had a chance to come through. MY ADVISE IF YOU ARE READING THIS--CLOSE YOUR ACCOUNT IMMEDIATELY!

Momentum Direct is a scam, I just check my bank account which I don't do very often unless I buy something. Well I never brought anything from this company. But I found 2 charges on my bank account both for $58.93. I sure didn't order anything on line and I sure in hell haven't received anything from them. Even my Bank Name is incorrect + My phone number. I did order from them over 6 months ago, but that account has long been cancel. What the hell is going on? I haven't order a darn thing since then online. They must keep your information so they can steal your money later.

Their freaken crocks, I call and now it said the office is closed until Jan. 2, 2008. Now I'm pissed. This is total a fraud, charges should and will be brought against this company.

I'm going to my bank on Tues, since the bank is closed. And close my account ASAP. This is totally BS.

None of the phone numbers work! Also, the whois information that network solutions have is:

David Beeson
12044 FM 2920
Tomball, TX 77377
US
[protected]

You cannot even email him he has some sort of flipping email address protection. WHich means you need to go through some website called: http://www.emailaddressprotection.com to even email him. I had to close my checking account today and open up new ones. Addtionally my bank advised me to open a secondary free checking account for internet purchases only so that my primary checking account is not affected. I also filed a complaint with the Better Business Bureau in Texas ...Their website address is: http://www.bbbhou.org/

I think if everyone files a report as well as contacts their attorney's generals office something will eventually be done. These people should not be allowed to operate on the internet.

I just realized Momentum Direct has fraudlently debited my account twice in the amounts of $49.95 and $58.93. I am contacting my bank and will call this company directly. Will keep the blog posted.

So has anyone been able to do anything about this company?
Is there seriously something that can be done? We have the
same story here as every body else. How can they be allowed
to continue with so many complaints?

Just spent all evening online filing complaints with these 3,
Texas Attorney General, Federal Trade Commission, and
Internet Crime Complaint Center. I do not see that this will do
any good. There are so many complaints against this company
already and yet nothing has been done to stop them.

But at least I did my part. I reported what Happened to us. I just can't believe that this kind of thing is still happening.

I wish I had further researched this kind of Stuff. I was trying to make some easy money by taking surveys. Then to come to find out it's not just taking surveys you have to try products. You have to pay the shipping and guess who it was "Momentum Direct". I never received the product like they said they would send. So I decided to cancel, luckily I made the trial period. This was back in 11/12/07. I was told they would send me a refund check of $7.97 in 21 days. I haven't seen it yet. I called today on 1/3/07 to let them know I've not received it yet. These guys yoiu talk to never know what is going on they say "we're just cumstomer service. I finally I got the guy to tell me his name "Mack" he said I would get it in 2 weeks and that he would give it to the Accounting Dept. I told him I want to speak to the manager. He gave me the #[protected] to call and all I got was the answering machine. Is there anyway or anything else I can do to get my money back? GW

Order free trial Diet Pill for shipping $2.74 after that been charge to the checking acct $58.93 $49.95 and $ 58.93 without authorization.Called the company back and talked to the guy name Allen,. He promise to cancelled the order and refund the money,only 3 days after talking, my account been stothe money out again.

I got the same problem as everyone,my checking been withdraw without my authorization. It is a big rip off. I file complain to Consumer Bureau.ftc.gov for goverment's investigation. I think evry one should keep complaint to them . The Bank said only way can stop them from taking our money is to close our account ? and taking Legal action.Should we complain to the pay survey that advertise for them? people got this Diet pill from the survey company that means the pay surveys are suck too.

But we have to stop this company.

I got the same problem with every one, they send the free trial and keep withdrawing money from my account without my authorization, even you cancelled the order or they promised that they will refund you the money. They will not do anything only take the money out from us. ONLY WE HAVE TO KEEP FIGHT BACK TO STOP THEM.Can we think of something to take legal action together and keep in touch. We can send the e-mail to each other.

The topic of Janet Byers that post to this Web site on [protected] under the Topic of HOW TO STOP MOMENTUM DIRECT FROM STEALING MONEY FROM YOUR CHECKING ACCOUNT is the good thing we have to start.

I have never heard of Momentum Direct! I don't know what they do and/or sell! I don't care to know. This company just forged a check for payment out of my bank account! I never bought anything and I never received anything! How the heck did they ever get my information? Who are these people? Can't something be done about this so-called company?! I'm furious!

I was also a victim of this company. I did get the product but not until the 14 days were up and then 2 days after receipt of said product I got charged the 49.95. At this time I started calling and emailing the company. I finally got thru but not until after they had a chance to charge me again for 58.93. I sent several emails to the company and told them that I will find a way to shut them down and I will. I sent emails to: the attorney general, BBB, ic3, and to ftc. All of you out there need to do them same. I did get a refund check from them but I am afraid to put it through my bank account because I have called the bank that the check is drawn on but when I do one time the funds are there and the next time they are not. If anyone has any ideas on how to get my money back with out it costing me nsf fees, then i am all ears. please reply

I do not know how Momentum Direct got my information to take money out of my bank account when I never even clicked on anything pertaining to the product that the claim to be selling. They took a total of $108.00 out of my bank account that bounced the first time they tried, so I called them and faxed them the bank statement and they refunded the $50.00 overdraft fees. Then less than 2 weeks later they took out the same amount and I called them they had me fax them another copy of my bank statement and they said that they would send me a check for the whole amount due plus 4 bounced check fees. I tried calling them this morning to see if they would just directly deposit the money directly into my bank account, and the number that I had previously had called is not working, so I went online to see what I could find for another number and this is when I read that I am not the only one who had this happen to them. What do I do or who do I contact to get this straightened out? As it is because of this I have had to barrow money just to get back and forth to work and worry that the bounced check fees will be taken out of my paycheck that is direct deposited. Is there a way to recover the money if they do not honor their word? Do I have to contact a lawyer? I am contacting the bank this morning and seeing what can be done from their end. The whole bite of this is that the product that I supposedly ordered was a weight loss (2-day Slim Down) product. I have lost 35 lbs. on my own without any help but my own diet and a membership to Curves 3xs a wk. Why would I even click onto such a thing is beyond me. What can be done to stop companies and people from doing this...

Beware people!

I was unaware that after the trial I was going to be charged $60 a month. They have taken $589 from me as of December 2007 and it started in July, I was doing those paid to sign up sites where everything was suppose to be free. So unaware I paid the shipping charge with my checking account, they have taken out $58.95 every month since. I cancelled my account on December 18th and have been told 4 times it will take 14-30 days for my refund. I call everyday to make sure they are not going to charge my account and was given a cancellation #. I also have the confirmation reciept from the post office from where I sent them back the product. I would not recommend this company to my worst enemy and if there is some way to ground these baby's let's get to stomping. This is rediculous! I call [protected] at least once a day if not twice. If they can charge me fradulently then I am going to make sure they know I exist and I am going to get my money back! So anyone charged and trying for a refund let's give them what for everyone call this number at least 2x's a day and aggrevate the hell out of them until they see most people won't take this crap and we work hard for our money also!

I received a jar of the 2 Day Slim Down product (S/H $7.97). I was concerned because the instructions were only in very tiny print on the jar. No information on the product on the order sheet or pink sheet. I then found this site and read the complaints on this page. Very serious accusations. I phoned the number given, told the representative I did not want to be on an automatic billing plan, and he said I would not, but nothing was said on whether I would have to pay for this jar. Would appreciate any comments.

Robert Mansfield - www.mansfieldbooks.com

These people are complete idiots!. Not only did they debit my account after I canceled, but they debited it again! I recieved a refund for one debit, I am waiting on the second. I will not rest until I get every penny they STOLE from me!

***SONS OF B..CHES!*** THEY ARE GOING TO ROT IN HELL!

The company has done this to me as well. They keep trying to collect by drafting my account for $58.93 several times Which has caused my account to go into overdraft status. I order the product and cancelled as stated, but they still keep trying to collect not once but several times.

Today January 14th 2008 I received a product in the mail that I did not purchase or request. I tried calling the phone # that was on the invoice but it did not work. The invoice says a simple email or phone call would be fine to contact them for any problems, well no help from anywhere... Now it says that I will be charged 49.95 for this bottle of powder that I don't even know about. I will send this product back to them asap. If I get charged for this product, I don't know what to do.

how do i cancel this product i ordered they give not enough info

This company did pretty much the same thing to me, only I was told the product was free and all I had to pay was the shipping. This was back in Oct. and I did not receive the product till the end of Dec. at which they had already charged me $49, $59, and another $59 by Jan. 10th of 2008. I am in the process of filing a report with the police dept. in that area.

I got sucked in by momentum direct also. The so called 14 day trial period were you can change your mind. They charged my account two days after they mailed the product causing a 35.00 Dollar overdraft. Good news though. I KNOW WHERE YOU CAN FILE A COMPLAINT TO GET THESE AS*HOLES OUT OF BUSINESS. Follow the link below. They can't solve any of your other problems but at least it will accomplish something.

https://rn.ftc.gov/pls/dod/wsolcq$.startup

I hope this helps those who couldn't figure out who to go to. Good Luck.

Listen this is ridiculous. Here is my story. I put my information in on the website to receive my free trial offer for the 2 day slim down. Never received the product. Actually forgot about it, looked at my account, saw a charge of $49,95. Investigated the company Momentum Direct, because at first, I had NO idea who it was. Then called my bank to get their advice on what to do, this was after reading several of the complaints on this website. They were going to put a hold on my account... well they didn't do it soon enough. They took ANOTHER $58.93 out of my account two days later. What the hell is going on here? This has got me livid! I did not and have never authorized these charges.

I have started a fraud against this momentum direct and I am also filing a police report.

Everything that happened to the others happened to me, I never received the product and cancelled, now they are taking 49.95 out of my account. Phone numbers do not work and no answere from email address. These people have to be stopped, I have 6 children to take care of and can not afford for someone unauthorized to take my money. I have to close my bank account and start all over, My husbands check is also direct deposited, this is not right and should be against the law.

Momentum Direct offers a Free Trial of their 2 Day Slim Down. The only requirement is to pay $7.95 to defer the cost of shipping. The company requires a checking account number for payment of the $7.95 shipping cost. The scam consists of submitting unauthorized payments to the consumer's checking account prior to the end of the 14 day free trial period. The terms and conditions aren't delineated until the consumer receives the product and the notification is enclosed with the shipment.

In my case, the package from Momentum Direct was postmarked January 8, 2008. I was in receipt of the package on January 11, 2008. The company deducted $49.95 on January 14 (3 days after receipt of the package and 6 days after the postmarked ship date). A second check for $59.93 was deducted on January 16 (8 days after the postmark and 5 days after receipt). The company never stated that such terms would be imposed and then violated their own terms and conditions by debiting my account prior to the end of the 14 day Free Trial Period.

I only received the FREE product, which I am sending back unopened. I am keeping the original box with the postmark, the terms and conditions, and copies of the unauthorized checks for the bank. My bank will investigate the allegations of fraud when they are opened on Tuesday.

On the company's web site, the company states that to cancel your account (which I never opened in the first place), the customer must call the 24 hour Customer Service Number. There is not a customer service representative available, except Monday through Friday.

I have sent an Email with supporting evidence that the company submitted unauthorized checks to my account. I will report the company to Consumer Affairs as well as to the Banking Commission.

Similar problems... after a month of not receiving the product, I call. They said they would have it out in 10 days. 3 1/2 weeks later, no product. My fiance calls, they tell him I cancelled the order. Funny - they sure didn't think so when the debited my account for the shipping costs, did they? Now, 3 months later, I get another debit for $99.90 out of my account. ARE THESE PEOPLE STOPPABLE? IF YOU HAVE ORDERED ANYTHING FROM THEM, GET A NOTE ON YOUR FILE WITH YOUR BANK NOT ALLOWING ANY DEBITS TO YOUR ACCOUNT FROM THESE PEOPLE!

i purchased this product through my mothers account without her nowing it and if i call and cancelle it and u dont we had this promble before and she took them to court and the had to pay back every red cent that they took

Brandy Diannah Scheinost
5859 Tom Hebert Rd. Lot 16
Lake Charles, LA 70607
[protected]
January 14th 2008
Re: Unauthorized charges to personal banking account.
This is Certified Mail
Momentum Direct
1010 South Magnolia Boulevard
Magnolia, TX 77355
Attention: Momentum Direct
Sammy Rua
2-Day Slim Down
Dear Momentum Direct,
I am sending you this letter to let you know that you charged my account five times unauthorized charges for a product that I do not receive. I was checking my bank account and found a charge for the product itself for $49.00 and later started getting charges of $58.93 just about every week. Check number 2331 for $58.93 was NOT authorized, check number 2333 for $58.93 was NOT authorized, check number 2334 for $58.93 was NOT authorized, and check number 2335 for $58.93 was NOT authorized! I have filed charges against you through my bank and have also notified the Montgomery Sheriffs Department. If I do not receive my FULL refund of $235.72, I will turn this over to the FBI, Sheriffs Department, and BBB. I will also, be taking you to court to get my money back as well as damages. You have caused me grief and pain! The product did NOT work and this kind of thing should not happen to average everyday working Americans! You are scam artist and should not be allowed to do this ever again to any person. If I do not hear from you or see a refund with in two weeks, I will move forward with the actions I just stated.
Sincerely,
Brandy Scheinost
CC: Montgomery County Sheriffs Dept.
CC: FBI
CC: Pias Scott J Attorney At Law
CC: Brandy Scheinost

I had to send this certified letter to them and still heard nothing from them, I'm taking it to the FBI.
These people will have a special place in Hell when I am done with them!

i too was taken from this company and I did not order anything. I just happen to notice that there were three withdrawals from my account from this company. Already I have had to close my account and open a new one. Thinking about a civil suit against the company to let them know this is not going to be allowed any more. Maybe it will also send a message to others trying this stuff. Anyone know of a good lawyer.

i was ripped off to. i order it to try it and i never recieved the product and they still took the money from my account.

This too also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. however, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and not check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. however, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and not check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

i went through a bad experience with picture me.the woman who took our portraits wendy from studio 1430 in oshkosh wisc. was all fine until we got the pictures and they were not done to our satisfaction. we agreed to buy the ones that turned out but she said no, all or nothing. she said she could do another session, and i said no this was our second time here and they did another bad session. all smug in her way she said if i dont like it call corporate office. i did. talked to a pam m. and she said she understood and they did things different back then and they were trying to please people now. said i could pay just for the ones i wanted and would get back to me immediately. a week went by and of course no call back from pam. called again and talked to a guy named brandon . i asked for pam and he said she was not there and explained the situation again to him and he was so rude. told me the same thing wendy did. no refunds, oh yes there was half of what we put down on the down payment. cant get the pictures i want, have to buy the whole package even though they were crappy, and if i dont i get penalized for what? for the photographers time to take the pictures. i said i was going to call better business bureau and he said go ahead. i said did you ever read the complaints on the internet about yous and he said yeah i deal with it everday. i said im surprised you still have a job with all the complaints you get and he said i have been with this company for 15 years and i said of course you have because you have been ripping people off for that long. rude very rude people. i just want to add one more thing i work at a walmart 1 hour photo center and we would never do this to anyone. if people are not satisfied with their order or if we feel their photos are not to our satisfaction we tell them or give them the option to purchase them or minus the photos they do not like. also walmart should be notified. they do not really have anything to do with the studios itself because all they do is rent out the space but i am sure if they got enough complaints they would do something. so please people send all you complaints not only to the studio which they will not do anything but walmart will check into all the complaints.