Monarch Utilities review: Water provided under SWWC

This company is wrong and corrupt on so many levels. Their water quality is trash. I have a water machine because I refuse to use their water to cook with. They are the icky company in this area so due to their illegal market monopolization they can treat customers however they want. My bill is $400-500 monthly and every month they threaten disconnect if it’s not paid immediately. I have to look for a new place to move next year because keeping up with this water bill is about to have me homeless. Do not move to the Hornsby Bend area. My dog will not even drink this water so that cc alone tells you the quality is non existent.

I have had them come out twice to read my meter and verify why my water bill is do high. Twice they say that there’s nothing they can do but I keep getting $400 water bills when most people in this city have a $100-200 bill. I use mostly paper products and never use my dishwasher. They are just billing what they choose.