Moody’s earns a 1.7-star rating from 10 reviews, showing that the majority of customers are dissatisfied with purchases.
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Beware of Moody (moodycase.com): No Response for Over a Year, Don't Trust Them!
I've been waitin and re-writin them to get a refund on an order I returned in June 2020. No response yet. Over a year and nothin. Don't trust 'em!
So, I've been havin a bit of a hassle with Moody (moodycase.com). I ordered somethin from 'em back in June 2020, but it turned out I didn't quite fancy it. So, I decided to return it and get a refund. Simple enough, right? Well, turns out it ain't that simple with Moody.
I've been tryin to get in touch with 'em for over a year now, but they ain't givin me no response. Can ya believe it? Over a year and still nothin! It's like they disappeared into thin air or somethin. I've tried reachin out to 'em through emails, phone calls, and even carrier pigeons, but no luck. It's frustratin, to say the least.
Now, I ain't one to jump to conclusions, but I gotta say, this whole experience has made me lose trust in 'em. I mean, if a company can't even respond to a customer for over a year, how can ya trust 'em with your hard-earned money? It's a red flag, if ya ask me.
So, folks, take my advice and steer clear of Moody. Don't make the same mistake I did. Find yourself a more reliable company that actually values its customers and provides proper customer service. Trust me, it'll save ya a whole lotta headache and frustration.
In conclusion, Moody (moodycase.com) has been a major disappointment. I've been waitin and re-writin 'em for over a year now, tryin to get a refund on my returned order, but they ain't givin me no response. It's a real shame, 'cause I had high hopes for 'em. But hey, ya live and ya learn. Don't trust 'em, folks. Find yourself a better company that actually cares about its customers.
Moody Case: A Disappointing Experience with No Customer Service or Delivery
If I could rate Moody Case a ZERO, I would. I ordered a case for my new iPhone on July 24, 2022 and have yet to receive it, despite receiving 2 notices that it was sent.
Let me tell you, I'm not a happy camper right now. I mean, come on, it's been ages since I placed my order and still no sign of my precious iPhone case. I've been waiting patiently, but this is getting ridiculous.
I gotta say, I was pretty excited when I stumbled upon Moody Case's website. They had some sleek and stylish cases that caught my eye. So, without thinking twice, I placed my order and eagerly awaited its arrival.
But boy, was I in for a disappointment. It's been weeks, and I'm still case-less. I mean, what's the deal, Moody Case? You sent me not one, but two notices saying my order was on its way. But where is it? Did it take a detour to Timbuktu or something?
I've tried reaching out to their customer service, but it's like talking to a brick wall. No response, no explanation, nothing. It's like they don't even care about their customers. Talk about a letdown.
I'm not one to usually write negative reviews, but this experience has left me no choice. I mean, if I could turn back time, I would've never ordered from Moody Case. It's been a total waste of time and money.
So, my fellow iPhone users, take my advice and steer clear of Moody Case. Save yourself the headache and frustration. Trust me, you'll thank me later.
Moody Case: The Perfect Phone Protector! A Must-Have for Phone Safety!
I really adore my Moody Case! It does an amazin' job of protectin' my phone. I've ordered 3 already! I'll definitely be comin' back to Moody for my next shiny new phone. The case does a great job of keepin' my phone safe and sound.
Poor Customer Service and Lack of Communication from Moody
I've been trying to reach out to Moody through email multiple times, but unfortunately, they don't provide a phone number for direct communication. It's quite disappointing that I haven't received any response from them so far. Moreover, I still haven't received the case I ordered, and they didn't provide any tracking numbers as promised when they claimed to have shipped it. It's frustrating because they already have my money, and I'm unsure about what steps to take next. Their customer service is definitely lacking in quality.
Terrible Customer Service and Lack of Communication: Avoid Moody for Your Orders
This is my second time experiencing a problem with my order from Moody. It's really frustrating because I can't seem to get in touch with them at all. They never respond to my emails, which is super annoying. I would strongly advise you to avoid buying from them. It's better to take your business elsewhere. The only solution I found to get my money back was to dispute the charge with my credit card company.
Disappointing Customer Service Experience with Moody: No Response to Emails and No Phone Support
I done bought me two other cases from Moody and boy, was I happy with 'em! But dang it, my last order, which I placed two months ago, ain't showed up yet. I done sent 'em emails, but they ain't botherin' to answer. And there ain't no phone number to call 'em neither. I tell ya, bein' a customer with this company is like bein' stuck between a rock and a hard place. It's a real shame 'cause them other cases I bought from 'em were real nice. But I reckon I ain't buyin' nothin' from 'em no more!
Disappointing Shipping Experience with Moody: No Updates or Notifications Received
I purchased a couple of cases from Moody about a month ago, but I'm still waiting for them to be shipped. They did offer me a partial refund and a free case as compensation for the delay, which I appreciated. However, it's been another 15 days since then and I still haven't received any updates or shipping notifications. This whole experience has been quite disappointing, as I don't appreciate being led on without any follow-through. They did generate a shipping label (pre-shipment), but it seems like nothing has actually been sent out yet. The tracking number they provided is LB***US.
Moodycase: A Load of Crap - Terrible Customer Service and Incompetence
Don't bother wasting your precious time with this utterly useless company, Moody. I made the mistake of ordering a case from them, and let me tell you, it took an eternity for it to arrive. I tried reaching out to their so-called customer service for some much-needed assistance, but guess what? They never bothered to respond to my desperate pleas. Can you believe it?
Frustrated beyond belief, I decided to take matters into my own hands and had my bank reverse the charge. But of course, just my luck, the case magically appeared at my doorstep. And what do those absolute buffoons at Moodycase do? They have the audacity to email me, telling me to keep the case as some sort of half-hearted apology for all the inconvenience they caused me. How considerate of them, right?
But wait, it gets even better. Weeks later, these imbeciles have the nerve to charge me for the case, even after they supposedly forgave the charge. I mean, seriously, who in their right mind runs this company? It's like they're purposely trying to drive their customers away. If I were you, I'd sprint away from Moodycase as fast as humanly possible. In fact, they should just change their name to Doodycase, because that's exactly what they are – a load of crap.
Exceptional Customer Service and Top-Notch Quality: Moody Cases Review
So, I gotta tell ya, I've bought a couple of cases from this Moody company before, and man, they were spot on! I mean, those babies had this shiny, glossy finish that I absolutely adored. So, when I decided to snag another one, I figured it would be just like the others, you know? But nope, this time it had this matte finish that just didn't tickle my fancy. It wasn't exactly what I had in mind, ya know?
But here's the thing, I reached out to these guys, and boy, did they come through! They gave me a refund, no questions asked, and on top of that, they even said they were gonna send me a different case as an apology for the hassle. Talk about exceptional service, am I right?
Now, I gotta be real with ya, there were a couple of times when their shipping was slower than a snail on a Sunday stroll. But hey, every time I shot 'em an email, they were on it like white on rice. They didn't waste a second and sent me a replacement that arrived in just a few days. Can't complain about that, can ya?
All in all, I still reckon I'd recommend these guys 'cause their products are top-notch quality, ya know? The prints on 'em are just so darn good. And let me tell ya, their customer service towards me was absolutely fantastic! So, if you're lookin' for a high-quality case with some killer prints, give Moody a shot. You won't be disappointed, my friend!
Disappointing Experience with Moodycase: Lack of Responsiveness and Delayed Shipping
I've ordered from Moody multiple times before and everything went smoothly. The products were great and they were always shipped to me without any issues. However, my most recent experience with them has been quite disappointing. It took them an incredibly long time to process my order, so they offered me a free case as compensation, which I accepted.
To my dismay, even after they created a shipping label, they haven't actually shipped anything to me. It's been a whopping 20 days since I placed my order, and despite sending them multiple emails, I haven't received any response from them. This is extremely frustrating and has completely overshadowed my previous positive experiences with them.
It's evident that Moodycase is facing some serious problems that have only gotten worse over the past two years. Their lack of responsiveness is a major concern. I strongly advise you to save yourself the headache and avoid ordering from this company. Even if you've had a positive experience with them in the past, I urge you not to take the risk. You won't receive your order, and they won't bother to respond to your inquiries. It's a complete waste of time, and you'll end up having to dispute the charge just to get your money back.
I've made up my mind that I will no longer be purchasing anything from Moodycase. It's simply not worth the hassle and disappointment.
Moody Complaints 0
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Is Moody Legit?
Moody earns a trustworthiness rating of 55%
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Moody has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Moody has claimed the domain name for moodycase.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Moodycase.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Moody
One of the key features that sets Moody apart is its dedication to providing durable and reliable phone cases. These cases are meticulously designed and crafted using top-notch materials, ensuring long-lasting protection for your valuable device. Moody understands the importance of safeguarding your phone from everyday wear and tear, accidental drops, and scratches, and their cases are engineered to provide the utmost defense.
In addition to their exceptional durability, Moody cases also boast a sleek and stylish design. The company recognizes that phone cases are not just about protection but also about making a fashion statement. Therefore, Moody offers a wide range of trendy and eye-catching designs to suit various personal styles and preferences. Whether you prefer a minimalist look or a bold and vibrant pattern, Moody has something to cater to every taste.
Furthermore, Moody prides itself on its commitment to customer satisfaction. The company strives to provide an exceptional buying experience by offering excellent customer service and support. Their knowledgeable and friendly team is always ready to assist customers with any inquiries or concerns, ensuring that each individual receives the attention and assistance they deserve.
Another noteworthy aspect of Moody is its dedication to environmental sustainability. The company recognizes the importance of reducing waste and minimizing its carbon footprint. Therefore, Moody utilizes eco-friendly materials and packaging whenever possible, contributing to a greener and more sustainable future.
Overall, Moody (moodycase.com) is a highly reputable and reliable brand that offers top-quality phone cases with exceptional durability, stylish designs, and a commitment to customer satisfaction. With their focus on both protection and fashion, Moody ensures that your phone remains safe while reflecting your personal style. Trust Moody to provide you with a phone case that not only safeguards your device but also enhances its overall aesthetic appeal.
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Moody Contacts
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Moody emailssupport@moodycase.com76%Confidence score: 76%Support
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Moody social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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