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corrupt company!
I ordered a few items on 11/2/07 in hopes to have them before Thanksgiving when I was visiting my family in New York. I kept checking the order status - no updates. I e-mailed 'Dan' to find out the status and even left a few voice mails - no response. Finally, I sent an e-mail on 11/17/07 to cancel my order because I could not get a response from the company and I didn't know if my order was being processed, on back-order, or lost in cyberspace. Obviously, this company does not monitor e-mails or voice mails because they shipped out one of my items on 11/26/07. My credit card was also billed for the second item I ordered, however it has not been shipped yet according to their web site.
I placed 2 orders with this company on the same morning and sent an e-mail asking if they could be combined to avoid paying 2 shipping costs. They did send an e-mail reply agreeing to this request. However, my credit card was billed twice for shipping, and I haven't even received the 2nd item I ordered.
The item that I did receive was a 'Born to Golf' coffee mug, and the letter f is not crossed in the word Golf, so I've tried contacting them for return instructions since there was no packing slip in the box. And once again, I cannot get a hold of a live person or get my e-mails returned, and they only give a 5 day window for returns from the time you receive it.
This company is the worst I've ever dealt with online. I know they have been reported to the BBB and have an unsatisfactory rating, and I wish I had known that before ordering from them.
To all those online shoppers out there, DO NOT buy from Mookiegifts.com. You may get ripped off, as I feel I did!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Mookie Gifts complaint handling
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Mookie Gifts contacts
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Mookie Gifts phone numbers+1 (314) 952-6111+1 (314) 952-6111Click up if you have successfully reached Mookie Gifts by calling +1 (314) 952-6111 phone number 0 0 users reported that they have successfully reached Mookie Gifts by calling +1 (314) 952-6111 phone number Click down if you have unsuccessfully reached Mookie Gifts by calling +1 (314) 952-6111 phone number 0 0 users reported that they have UNsuccessfully reached Mookie Gifts by calling +1 (314) 952-6111 phone number573-814-1760573-814-1760Click up if you have successfully reached Mookie Gifts by calling 573-814-1760 phone number 0 0 users reported that they have successfully reached Mookie Gifts by calling 573-814-1760 phone number Click down if you have unsuccessfully reached Mookie Gifts by calling 573-814-1760 phone number 0 0 users reported that they have UNsuccessfully reached Mookie Gifts by calling 573-814-1760 phone number
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Mookie Gifts emailscs@mookiegifts.com100%Confidence score: 100%Supportinfo@mookiegifts.com77%Confidence score: 77%support
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Mookie Gifts address2137 N Service Rd W, Saint Clair, Missouri, 63077, United States
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I ordered items from said company on 01/04/2007. My card was charged, payment was made but no items were sent.It is now may 2008 and i am still waiting. I have e-mailed, phoned and writtten to the cmpany but have heard nothing. This company should be investigated and prosecuted for ripping off customers.
scam artists whom amazon.com protects, beware of both companies! amazon will not protect you, they live in denile
I ordered on 10/15, some gifts for a friend I needed by Nov 1. My card was charged 10/22 and I have no product and no response from Mookie Gifts. I have called and emailed.
I ordered an item on October 9, 2008 and they charged my card on the 10th. I still haven't received the order and no replies to my emails to "Dan". I cannot find a phone number either. This conpany makes it bad for other online businesses, because I'll think twice before I order something on line again. I only wish I looked at these comments before I placed my order.
Buyer beware! D&S Giftware I have the same issues. Placed an order on their web site, received confirmation, no response to many phone calls and e-mails, haven't seen the items. So sorry I didn't see this site before ordering. Anyone know who these people are? Anyone contacted the Columbia MO BBB? or Police Department? Has anyone filed a FTC complaint?
I experience the same issue. I received confirmation and never received items. I sent several emails to the company as well as tried to place phone calls and I never received a response.
I placed an order as well and never received anything. I called my credit card company to dispute the charges. What i don't understand is that their credit card vendor is still doing business with them!
I too have been ripped off from this company. I have NEVER had this happen to me before and it is extremely frustrating! I placed an order on Aug. 8 for a backpack and lunch box for my daughter to start back to school and of course, have not received anything and have left numerous emails and voicemails. My credit card was charged a week after I placed my order. I am about to report them to the BBB. DO NOT DO BUSINESS WITH THIS COMPANY!
I placed an order to "Mookie Gifts" (D & S giftware)on August 12 and requested "2 day air" delivery. My credit card was charged and I have not recieved my order. I e-mailed "Dan" twice and have not gotten a response.
My bank will be notified today!
I too have fallen victim of a scam. I placed an order on May 5, 2008. My credit card was charged on May 6th and it is now June 4, 2008 and no order has been received. Many emails and phone call attempts go un-answered. The phone number provided is a recording only. Obviously, some one is behind the scenes accepting the money from our orders and laughing all the way to the bank.
Buyers beware --DO NOT ORDER FROM THIS COMPANY!