MrFluffyFriend review: Never shipped / company stopped responding

I ordered a dog bed and shortly after, I received a tracking number for USPS. Yet, it has been 2 weeks and this item still hasn't shipped. I received an initial response from the company when I inquired about my order, but it appeared to be a generic response. There were no specifics about my order. I attempted to contact them again and received no response. Today, I filed a dispute with American Express and received a credit within 5 minutes. This company has got to be fake!