Menu
For Business Write a review File a complaint
CB Insurance Services Mutual of Omaha My online access - my user name
Mutual of Omaha

Mutual of Omaha review: My online access - my user name

A
Author of the review
2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am Anthony M Sesma [protected]@yahoo.com 09/04/1962

policy #UR5610269

I have been making payment online thru the website for quite awhile and now for some reason, my account is not there. I am told to create a new account and I played along and tried creating a new account ALTHOUGH I have one. The new account will not let me use my user name which is my name and has been my user name since I created the account AnthonyMSesma. I was told by one agent that I have to create a new user name or use a number with it and I do not want that because I will forget. Besides, AnthonyMSesma is my user name and that is what I want. Just last month I logged in without any issues.

A kind customer service agent Abbey forwarded a request to the IT guys to figure out how to keep the same user name AnthonyMSesma which is mine and I have used this to log in and make payments over the past year.

Please, follow up on this. I know its possible in this amazing tech age as this is really a simple matter.

Thank you,

Anthony M Sesma

[protected]@yahoo.com

[protected]

Desired outcome: my user name AnthonyMSesma and not forced to create a new user name

0 comments
Add a comment

More Mutual of Omaha reviews & complaints

Mutual of Omaha - fraud and scam 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mutual of Omaha - mid year premium increase 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mutual of Omaha - Dental service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Mutual of Omaha - claims processing 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mutual of Omaha - no policy papers 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Mutual of Omaha Contacts

  2. Mutual of Omaha phone numbers
    +1 (800) 775-1000
    +1 (800) 775-1000
    Click up if you have successfully reached Mutual of Omaha by calling +1 (800) 775-1000 phone number 3 3 users reported that they have successfully reached Mutual of Omaha by calling +1 (800) 775-1000 phone number Click down if you have unsuccessfully reached Mutual of Omaha by calling +1 (800) 775-1000 phone number 11 11 users reported that they have UNsuccessfully reached Mutual of Omaha by calling +1 (800) 775-1000 phone number
    Customer Service
    +1 (800) 205-8193
    +1 (800) 205-8193
    Click up if you have successfully reached Mutual of Omaha by calling +1 (800) 205-8193 phone number 0 0 users reported that they have successfully reached Mutual of Omaha by calling +1 (800) 205-8193 phone number Click down if you have unsuccessfully reached Mutual of Omaha by calling +1 (800) 205-8193 phone number 0 0 users reported that they have UNsuccessfully reached Mutual of Omaha by calling +1 (800) 205-8193 phone number
    Sales
  3. Mutual of Omaha emails
  4. Mutual of Omaha address
    3300 Mutual of Omaha Plaza, Omaha, Nebraska, 68175, United States
  5. Mutual of Omaha social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024