MyChargeBack’s earns a 2.2-star rating from 18 reviews, showing that the majority of clients are somewhat dissatisfied with fund recovery services.
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Unfortunately, I can't recommend them. They don't keep what they promise.
Unfortunately, I cannot recommend the service of MyChargeBack (MCB).
Writing the whole story here would be too long. I contacted MCB in April 2022 as I was a victim in a pre-IPO Shares scam.
I was contacted very promptly by Estelle Richey (Sales) who promised me that I would receive a 'Cyber Intelligence Report and Bank Wire Intelligence Report' within a few days and the team would act quickly and keep me constantly and pro-actively updated and informed. Furthermore, she urged me to act quickly, as there might still be a chance for the transaction to initiate a call back from the bank.
Unfortunately, it took the case worker assigned to me more than a month and several escalations from me to start working on my case. Totally incompetent. And with that, the time for a recall had passed ☹.
This was followed by a change of the case worker and a lengthy process with mini-steps and constant questioning and escalation from me, as nothing happened and everything took forever.
VERDICT: Good in sales. And after the contract was closed, I unfortunately only had quite incompetent clerks who didn't keep much of what I was promised in the sales call. So far (after 1.5 years) no result and if I don't do follow-ups, nothing happens for months.
Very disappointing. Would have preferred to save the money.
Recommendation: Do not use. Save your money or find someone else.
Regaining Power After Online Scams: A MyChargeBack Review
When it comes to online scams, losing money can feel like a helpless situation. That's why I'm so grateful for the team at MyChargeBack, and in particular my representative, Raphael. Without any resources for recourse on my lost money, I felt hopeless. But working with Raphael provided the closure I needed. Through his help, I learned that my particular scam involved personal gift cards. Though I was unable to regain my lost funds, his guidance allowed me to appropriately file my losses on my taxes.
But the story doesn't end there. Recently, I received a text from scammers attempting to take even more money from me. It was a comical attempt, as they were asking for $5000 to have money delivered by FedEx within the hour. Thanks to my experience with Raphael and the MyChargeBack team, I knew exactly what to do. I informed them that they were silly and that they should find a real job instead of preying on unsuspecting individuals.
Overall, I can't thank Raphael and the MyChargeBack team enough for their professionalism, empathy, and ability to help individuals like me navigate a difficult and frustrating situation. Their work goes beyond the dollars and cents – it's about giving individuals their power back and standing up to those who rely on deceitful tactics. I feel blessed and grateful to have had such a positive experience.
MyChargeBack: The Experts You Need to Recover Your Lost Funds
As a victim of a share dealing service scam, I was left in a financially precarious situation. However, the expertise of the team at MyChargeBack (mychargeback.com) guided me through the process of recovering my lost sums with ease. From the very first interaction, I was struck by their professionalism and the depth of knowledge and understanding they had on the matter.
Throughout the entire process, MyChargeBack was there for me every step of the way, always quick to respond to any queries and concerns I had. They made sure I was kept informed throughout the process, which brought me some much-needed peace of mind.
But perhaps what stood out the most to me was the reassuring feeling that came from being in the hands of a team that truly understood what I was going through. At one of the lowest points in my life where I felt alone and helpless, MyChargeBack made me feel positive about my situation and gave me hope that there was a way forward.
In the end, MyChargeBack was able to fully recover 100% of my losses, which was a huge relief and a testament to their expertise and commitment to their clients. If you find yourself in a similar situation, I cannot urge you enough to reach out to them. Remember, you are not alone in this, and with MyChargeBack on your side, there is a way forward.
MyChargeBack Review: Mixed Feedback from Users Raises Questions About Service Quality
MyChargeBack (mychargeback.com) has received mixed reviews from users, with some commending their email responses while others have criticized their services. While their email responses may be okay, the overall experience may not be satisfactory.
The primary service offered by MyChargeBack is to provide drafts of letters to institutions that customers are chasing a chargeback from. However, some customers have pointed out that these drafts are nothing special and could easily be done by the customers themselves. This raises the question of whether MyChargeBack's service is truly necessary or not.
Moreover, while MyChargeBack claims to engage directly with institutions on behalf of their customers, some users have reported being advised to let MyChargeBack know when they receive a response from the banks. This begs the question, what is the point of providing them with all the details of your case if you have to follow up with your bank yourself?
One other issue that customers have raised is the fact that MyChargeBack uses a law firm based in Bulgaria. While this may not necessarily be a problem, it does raise questions about the company's credibility and ability to follow through on their promises.
Overall, it seems that MyChargeBack may not be the best option for those looking for a hassle-free chargeback experience. While their email responses may be adequate, their overall service seems to be lacking in many aspects. It's important for users to carefully consider whether or not they really need this service before investing time and money in it.
MyChargeBack - expert fund recovery company saved me from a scam with Fina Capital
I personally experienced a scam with a crypto trading company called Fina Capital. Naively believing in the promises of huge profits, I was encouraged to deposit a significant amount of money, and indeed my profits started increasing. But the real nightmare began when I tried to withdraw my funds, only to be told that I first needed to pay a tax. It was clear that I had fallen into a trap, and I felt completely distressed and helpless.
Desperate for help, I turned to the internet searching for a solution, and that is how I discovered MyChargeBack. I was skeptical at first, as I had never heard of them before, but their website was very professional and reassuring. As an international expert fund recovery company, their mission is to help people like me who have been scammed online. Feeling that I had nothing to lose, I contacted them and was immediately put in touch with a representative who showed empathy and understanding of my situation.
The representative guided me through the entire process of recovering my funds, providing thorough and informative feedback at every step. It was a challenging process, but MyChargeBack had a wealth of experience in dealing with scam companies like Fina Capital. I was grateful for their combined legal, financial and technical expertise, and their commitment to delivering a successful outcome.
I am pleased to say that MyChargeBack managed to recover my funds, and I am now able to move on from this terrible experience. I am so grateful to them for their professional and sincere service, which gave me the support I needed to get out of this situation. For anyone who has been scammed online, I strongly recommend you to seek help from MyChargeBack. They are genuine experts in their field, and they provide a critical and much-needed service to victims of online scams. Thank you once again, MyChargeBack!
Why You Should Choose MyChargeBack for Your Chargeback Needs: My Personal Experience and Why Negative Reviews May Not Be Accurate
If you're considering using MyChargeBack for your chargeback needs, you might have come across some negative reviews online. However, you shouldn't let those discouraging comments deter you from giving MyChargeBack a chance. In fact, some of those reviews might even be fake, posted by competitors who can't match the professional and efficient services that MyChargeBack is offering.
I myself had to deal with two separate chargebacks and decided to try out two different recovery firms. MyChargeBack was one of them, and I could not have been happier with their services. Their team is composed of knowledgeable and dedicated professionals who will not stop until they get the outcome that you deserve. They went above and beyond to make sure my bank understood the situation, and my money was returned to me promptly.
On the other hand, I was left disappointed with the services provided by the other recovery firm. They spent less time assisting me with my chargeback and more time trying to discredit MyChargeBack's services. It was incredibly unprofessional, and I would not recommend their services to anyone.
If you're looking for a reliable and trustworthy chargeback firm, MyChargeBack is the way to go. They have a proven track record of success, and their clients' needs always come first. Don't let negative reviews from their competitors discourage you. Choose MyChargeBack, and you won't be disappointed.
Disappointing Experience with MyChargeBack: Pushy Sales Tactics and Inadequate Service
My experience with MyChargeBack (mychargeback.com) was disappointing. I initially sought their help after having trouble retrieving funds that had been taken from my account. Unfortunately, I found their sales tactics to be very bad. They had urged me to take action myself and had told me that no one else would be able to help me retrieve my money except for them. They also warned me that if I didn't get my money back in three months, I would be on my own.
Eventually, I decided to let them handle my case and paid 2230 euros. However, my experience wasn't any better from there. A representative by the name of Benji contacted me to set up a call back of funds and to see my documents. I had already taken care of this by myself and informed him of this. Undeterred, he sent me two printed-out forms from Bulgaria with the wrong amounts of the claims.
When I informed them that I had already filed a complaint with the ombudsman, they requested more money from me. This was a sharp contrast to what George Leeder had promised me earlier, which was that they would go after the banks and scam companies aggressively in order to seek justice for me.
Overall, I would not recommend MyChargeBack to anyone who experienced similar issues. I found their sales tactics to be pushy and their services to be inadequate. If you need help, feel free to contact me at ***@gmail.com. My numbers may help you get the results you want.
Regain Control of Your Finances with MyChargeBack: A Review of Their Expert Services
I recently found myself on the wrong end of a forex broker scam and was left feeling disappointed, frustrated, and lost. After doing extensive research, I came across MyChargeBack (mychargeback.com) and through their assistance, I can honestly say that I was able to get my life back on track.
As someone who was previously scammed, I was obviously hesitant to trust any online service again. But MyChargeBack went above and beyond to put me at ease. They provided me with the phone numbers of a few other individuals who had also used their services and had experienced a similar situation to mine. Speaking to them and hearing their experiences convinced me that MyChargeBack was the best option for me.
After speaking to MyChargeBack and signing up for their service, I can say that they did not disappoint. Their team was professional, considerate, and always available to assist whenever I had any questions or concerns. They communicated with me every step of the way and were always honest about what I should expect throughout the process.
One aspect that really stood out for me was their expertise in dealing with the banks. They joined me in a conference call with my bank to convince them to approve my chargeback, and I must say that they were absolutely awesome. They knew more about the process than the bank did and managed to ride circles around them.
In the end, my chargeback was approved and I cannot thank MyChargeBack enough for their assistance. Without them, I would never have been able to get the justice I deserved. Overall, I highly recommend MyChargeBack to anyone who has been scammed and is looking for a reliable and professional team to help them navigate the process. Thank you again guys!
Thanks so much for sharing your experience. Both Julie and Kerby will be acknowledging too. Many Blessings!
MyChargeBack Review: Disappointing Experience with Fund Recovery Services
As a former client of MyChargeBack.com, I wanted to share my experience with anyone considering their services. Unfortunately, my journey with MyChargeBack did not go as planned.
My issue with fraudulent forex broker, tridixoptions.com, caused me to lose a significant amount of cryptocurrency that I had stored in my online wallet. In May of 2019, I hired MyChargeBack to try and recover my lost funds.
A year has gone by and I have yet to see any progress made. It's been disheartening to learn that many of these fund recovery organizations have scammers heading them. MyChargeBack was no different, and I fear they never had any intention of helping me recover my funds.
Throughout the year, I wrote multiple letters to MyChargeBack only to receive disappointing responses. Their only successful attempts were to notify the FBI and UK authorities, where the criminals cashed out my investments.
The last email I received slammed the door shut on any chance I had left, informing me of the things they were UNABLE to do. It was frustrating and demoralizing to hear that I had been taken advantage of once again.
It’s a shame that our world has come to this. If you’re ever in a similar situation, please avoid MyChargeBack as they failed to provide the assistance they promised. I hope my experience with this company helps others make more informed decisions when searching for reliable fund recovery services.
MyChargeBack Complaints 9
MyChargeBack Review: A Disappointing and Ineffective Solution for Recovering Lost Funds
I had the misfortune of working with MyChargeBack for two whole years as they attempted to help me recover lost funds. Unfortunately, their efforts were unsuccessful and left me feeling quite disillusioned with the company as a whole.
From my experience, I have to say that MyChargeback is nothing short of an abject failure. Their team of experts seemed to be uninterested in actually helping me recover my funds, and their lack of results only further confirmed my suspicions.
It was a frustrating and disappointing journey working with MyChargeBack, as their efforts felt nothing more than going through the motions of something that was never truly going to come to fruition. In the end, it felt as though I was dealing with a bunch of no-hopers who simply weren't up to the task.
Despite MyChargeBack's claims of being a reliable solution, I would caution anyone considering their services to think twice. From my own experience, I can say that their lack of effectiveness and apparent disinterest in their clients' needs was a major letdown.
While I cannot speak for others who may have had more success with MyChargeBack, I can confidently say that I would not recommend this company to anyone seeking to recover lost funds. Ultimately, their lack of results and poor communication left me feeling like a mere number rather than a valued client.
MyChargeBack Review: Top-Notch Recovery Services for Scam Victims
MyChargeBack is a company that has caught the attention of many individuals who have been scammed or defrauded online. One of these individuals is Georg Rusche, who reached out to the company in 2020 to instruct them on how to recover his money amounting to $3750 via Mastercard and $6000 via Coinbase/Bitcoin.
What sets MyChargeBack apart is their commitment to providing top-notch recovery services to their clients. They have gained a reputation for being a company that takes the matter of financial fraud very seriously, and this is reflected in the way they handle their cases.
Based on Georg Rusche's experience so far with MyChargeBack, they have lived up to their reputation. The company has been focused on his case and has been proactive in providing updates on the progress of his recovery claims.
It's important to note that the process of recovering money lost to scams or fraudsters is not always straightforward, and this is where MyChargeBack comes in. They have a team of experienced professionals who understand the intricacies of the process and are skilled at navigating the terrain to achieve the best possible outcome for their clients.
Although it's too soon to reach a final conclusion about MyChargeBack, Georg Rusche intends to update his review as soon as his case is resolved. This shows that the company has instilled confidence in him and he believes they will deliver on their promise of recovering his funds.
If you're in a similar situation, it's worth considering MyChargeBack for your recovery needs. With their reputation and commitment to excellence, you can have peace of mind knowing your case is in good hands.
Review: MyChargeBack - Frustratingly Long Response Time and Legal Concerns
I have been eagerly waiting for a response from MyChargeBack for some time now, but unfortunately, I have not heard back from them regarding my requested call back. This has left me feeling somewhat frustrated and uncertain about their level of customer service.
To add to my concerns, I was also asked to sign an authorization for a legal firm in Bulgaria in order to move forward with my claim. While I am hoping that this is a legitimate step towards recovering my lost funds, I can't help but feel a bit wary about the idea of pursuing legal action in a foreign country that I am not familiar with.
As such, I am curious to hear from anyone who has had similar experiences working with MyChargeBack and the legal firm in Bulgaria. What was your experience like? Did you feel that your claim was handled in a professional and satisfactory manner?
Overall, I remain hopeful that MyChargeBack will eventually respond to my inquiries and help me recover my lost funds. However, in the meantime, I am keeping my eyes open and exploring other options that may be available to me.
Is MyChargeBack Legit?
MyChargeBack earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding MyChargeBack.
With only 0% of 9 complaints being resolved, MyChargeBack slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
However ComplaintsBoard has detected that:
- MyChargeBack has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- Mychargeback.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Mychargeback.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Mychargeback.com you are considering visiting, which is associated with MyChargeBack, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several mixed reviews for MyChargeBack have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
MyChargeBack (MCB) Review: Lack of Transparency and Customer Service Highlight Need for Improvement
When it comes to trading, our investments are of utmost importance, and the last thing we want to happen is to lose all of our hard-earned money to fraudulent brokers or trading platforms. That's where MyChargeBack (MCB), a financial services company, comes into play- to assist those who have fallen victim to online scams, chargebacks, and credit card disputes.
However, based on recent experiences from one customer, it seems like MCB may have a few areas for improvement. The initial feedback provided to the customer was positive and reassuring that their issue would be resolved quickly. Unfortunately, six months later, there still seemed to be a lack of progress on resolving the case, with sporadic and sketchy updates provided.
The last update the customer received indicated that their case was being processed by the legal team, but with no further elaboration or transparency on the matter, the customer is left with little to no idea of the status of their case. Understandably, this situation has caused a great deal of frustration and disappointment for the customer, who has resorted to giving a one-star rating to MCB.
While it's imperative to give MCB and other companies like it the benefit of the doubt, situations like these highlight the need for greater transparency and customer service. It's important to remember that customers rely on these services to recover their hard-earned money, and that trust and dependability are paramount in these situations.
MyChargeBack Review: Empty Promises & Frustration for Online Investment Scam Victims
MyChargeBack is a financial service that promises to assist individuals who have lost their money in various online investment scams. The allure of getting back the lost funds can be quite enticing. However, my experience with MyChargeBack has left me feeling extremely disappointed and frustrated.
I was initially drawn in by the promises and high successful rate touted by the company. I explained my situation, and even asked specifically whether their services extended to Germany. Their response was a resounding YES, which gave me a false sense of hope. After hiring MyChargeBack, it quickly became apparent that these promises were empty.
Despite their reassurances and a dedicated effort on my part to provide as much detail as possible about the situation, there was no success in getting my stolen funds reimbursed by the bank. Unfortunately, my experience is not unique, with many other customers facing similar outcomes or feeling like they have made little progress with MyChargeBack.
If you're considering using the services of MyChargeBack, be aware that there are no guarantees of success, and it may not work in certain countries or situations. While I cannot speak for others, I would advise that you approach this company with caution and thoroughly investigate all your options. Losing funds is never easy, and it is especially heart-wrenching to feel deceived by false promises.
MyChargeBack's Agent Falls Short on Professionalism and Punctuality
When it comes to conducting business, professionalism and punctuality are two key factors that most individuals look for in any service provider. Unfortunately, in my experience with MyChargeBack, I found that their agent, Benjamin, fell short in both areas.
Upon scheduling a call with Benjamin, I expected him to be punctual and ready to discuss business. However, at the scheduled time of our call, he was nowhere to be found. It was nearly 11:50 am when I finally received an email from him stating that he would be running late and would call me back in 20 minutes. This made me question whether or not he was committed enough to our interaction.
As per his email, I waited for the next 30 minutes eagerly anticipating his call. By this point, it was already 12:12 pm, and yet, he had not called. This lack of consideration towards my time and unwitting ambivalence towards imparting updates on expected delays made me doubt his ability to take my business seriously.
With all that said, I must say that I do not appreciate individuals who are not willing to keep a professional demeanor - it not only wastes my time, but also doesn't inspire confidence in their ability to handle my business properly. Therefore, after this experience with MyChargeBack and Benjamin, I am skeptical about dealing with people who do not take matters of business seriously.
MyChargeBack Review: Can They Help Recover Lost Binary Options Funds?
Have you ever been in a situation where you put your trust in a binary options broker, only to realize that you've been scammed? If that is the case, then you can relate to the experience of a writer who had the misfortune of falling into such a trap last year. In this review, we'll take a closer look at MyChargeBack (mychargeback.com), a service provider that the writer approached to recover their lost funds.
It's tough to accept that you've been duped by binary options brokers, especially given the amount of time and money invested in the process. The writer admits to experiencing the same sense of despair and helplessness. They reached out to MyChargeBack hoping to find a solution, only to be disappointed by the lack of positive results. The service provider failed to recover any of the writer's lost funds, leaving them in a position where they had nothing to show for their efforts.
While it may be tempting to label MyChargeBack as a scam service provider based on this review, it's important to consider alternative perspectives. For instance, it's possible that the writer's case was particularly complex, and as such, not one that was easy for MyChargeBack to handle. It's essential to note here that not all cases will have a satisfactory outcome, so it may be best to proceed with caution when availing the services of such service providers.
To conclude, while the review about MyChargeBack is undoubtedly unfavorable, it serves as a warning to others who may find themselves in a similar position. If you are in need of a full recovery, it's best to do your research and carefully consider all your options before reaching out to a service provider claiming to help recover lost funds.
Seeking Feedback: Has Anyone Recovered Cryptocurrency Funds Through MyChargeBack?
After speaking with a representative from MyChargeBack, I was impressed with their efficiency and how everything seemed to be in order for helping people recover their lost funds. However, I had some reservations about using their services for the recovery of cryptocurrency funds. I was curious to know if anyone had any experience in successfully recovering their lost cryptocurrency funds through MyChargeBack. While I understand that there's no 100% guarantee when it comes to financial recovery, I would like to know if anyone has ever had positive results using this service. Has anyone successfully collected or recovered their cryptocurrency funds through MyChargeBack? Or, is anyone still currently in the process of recovering their cryptocurrency funds with the help of MyChargeBack? It's understandable that results may vary for each case, but any insight or experiences from other users would be greatly appreciated. Overall, I'm optimistic about the potential of MyChargeBack, but would like to gather more information before moving forward.
MyChargeBack Review: A Discouraging Experience with Their Representative
It is truly devastating when you become a victim of a scam. The feeling of losing your hard-earned money is indescribable. This was the situation I found myself in a few days ago. I was cheated out of almost $11k and I felt like I had nowhere to turn. However, I came across MyChargeBack (mychargeback.com) and despite my initial hesitations, I decided to give them a chance.
I contacted them and to my surprise, I was connected with a Michael Abbott who responded promptly to my email. After exchanging pleasantries, we commenced serious discussion about how to recover my funds. As expected, the question of upfront fees arose and this was a topic that I wanted to tread cautiously on. I did not want to become a victim of another scam in the guise of recovery services.
My conversation with Mr Abbott was mostly centered around the upfront fees, and although I provided him with my phone number, he asked me to call him instead. I found this to be quite unprofessional, given the time difference between Australia and the US. He could have simply asked for more convenient calling times. What was even more annoying was that he did not collect any information from me before our discussion revolved around the upfront fees.
During our conversation, I noticed that Mr Abbott was quite curt and seemed uninterested in the specifics of my situation. However, I still decided to give MyChargeBack a chance to prove themselves. But unfortunately, the experience I had with their representative was completely distasteful and discouraging.
It is important to note that in light of my negative experience, MyChargeBack may not be the best option for those who have been scammed and are seeking recovery services. Their approach to business seems to revolve around upfront fees which could be a red flag for some individuals. I urge anyone who may find themselves in my situation to do their due diligence and choose a reputable recovery service that puts their clients' interests first.
About MyChargeBack
MyChargeBack works with clients to retrieve funds that have been lost through bank fraud, credit card scams, and other online financial crimes. Their team of experts consists of legal professionals, financial experts, and technical specialists who are well-equipped to investigate fraudulent transactions and recover lost funds.
Using a streamlined approach, MyChargeBack works on behalf of clients to gather and present evidence of the fraud to the appropriate financial institutions, credit card companies, and banks. They are committed to providing the highest level of customer service, working diligently and efficiently to recover funds as quickly as possible.
MyChargeBack offers a range of customized solutions based on the specific needs of clients. They understand that every situation is unique, and they work closely with each individual to develop a personalized strategy for the best possible outcome.
Overall, MyChargeBack is an excellent choice for anyone who has fallen victim to online financial fraud. With their extensive knowledge and experience, they are able to provide effective solutions to ensure that clients recover their lost funds.
Overview of MyChargeBack complaint handling
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MyChargeBack Contacts
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MyChargeBack phone numbers+1 (646) 915-1414+1 (646) 915-1414Click up if you have successfully reached MyChargeBack by calling +1 (646) 915-1414 phone number 0 0 users reported that they have successfully reached MyChargeBack by calling +1 (646) 915-1414 phone number Click down if you have unsuccessfully reached MyChargeBack by calling +1 (646) 915-1414 phone number 0 0 users reported that they have UNsuccessfully reached MyChargeBack by calling +1 (646) 915-1414 phone number
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MyChargeBack emailssupport@mychargeback.com94%Confidence score: 94%Supportinfo@mychargeback.com93%Confidence score: 93%Supportnews@mychargeback.com88%Confidence score: 88%Communicationcs@mychargeback.com79%Confidence score: 79%
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MyChargeBack social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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We understand how Carsten feels, and acknowledge that he would have wanted to receive more regular updates than what we otherwise scheduled. Our practice is to update clients when events warrant it. While we appreciate the urgency "to act quickly," we do not operate in a vacuum. The rapidity of progress that can or cannot be made with a case like this also depends on the receptiveness of the bank and the regulator, and the level of cooperation we receive from them. Therefore, we cannot and do not guarantee in our Terms & Conditions any specific timetable for processing a case or any specific result. As Carsten notes, we are continuing to work on his case. In the meantime, our internal comptroller has reviewed his file and reported that all of the services that he contracted with us (which, however, did not include a Cyber Intelligence Report or a Bank Wire Intelligence Report) were indeed provided. But, to demonstrate our commitment, we will be preparing the Cyber Intelligence Report at no additional cost. Based on our initial findings, we believe that the ensuing investigation will yield data on persons of interest involved in his dispute, which will then allow the law firm we work with in the EU that specializes in cybercrime to send them legal demand letters on his behalf.