Nashbar
Reviews and Complaints

As someone deeply passionate about cycling, I understand the importance of reliable and efficient service when it comes to purchasing biking gear. Nashbar, a well-known name in the cycling community, seems to have garnered mixed reviews from customers. While some have praised their fast delivery and helpful customer service, others have expressed frustration with issues like lost packages, poor inventory management, and unresponsive support. It's disheartening to hear about instances where customers feel let down by a brand they trusted. As you consider shopping at Nashbar, it might be wise to proceed with caution and perhaps explore alternative options to ensure a smooth and satisfactory shopping experience.

Great parts and tires for great prices.
Really great parts and tires for great prices.
Truly great parts and tires for great prices for you.

I gotta say, Nashbar really dropped the ball on this one. I had a gift that I wanted to return, so I asked for a gift card in return. But guess what? Instead of sending me the gift card like I asked, they went ahead and refunded the money back to my card. Can you believe it? These guys are a bunch of total idiots. And what's worse is that they couldn't even own up to their mistake.

Honestly, I wouldn't recommend shopping at Nashbar at all. You can find way better prices elsewhere, no problem.

Ordered a bike rack on sale, ya know? Got a real good deal, I gotta say. But guess what? The very next day, those sneaky folks over at Nashbar decided to jack up the price, can you believe it? And now, they're straight up refusing to fill my order. Can you imagine the nerve? They're throwing all sorts of excuses at me, like saying it was listed by accident or that they don't carry the item anymore. But here's the kicker, my friend: this bike rack is brand spankin' new to the market, and they carry every other rack from this company. So why the sudden change of heart, Nashbar? It's got me scratching my head, I tell ya.

I placed an order with Nashbar and it never showed up. I reached out to them and they told me to wait a few more weeks, so I did. However, I still didn't receive anything. I tried contacting them multiple times, but I never got a response.

Honestly, I wouldn't recommend buying from Nashbar again. There are plenty of other websites out there that offer better prices, a wider selection of products, and better customer service. So, there's really no need to bother with Nashbar.

Had a really good time purchasing stuff from Nashbar. I was in dire need of some road shoes and they arrived at my doorstep in just a couple of days, just like they said. But, gotta admit, I was a bit taken aback when I had to cough up some extra cash for sales tax. Apparently, Nashbar is owned by Performance Bicycle, so if Performance has a store in your state, you gotta pay up when you shop at Nashbar.

I'm gonna make this quick 'cause I'm still tryin' to wrap my head around what happened. So, I went ahead and ordered a shifter from Nashbar, right? It said it was available and all, so I thought, "Cool, no problem." The order went through smoothly, and I was waitin' for my shifter to arrive. But guess what? Instead of the shifter, I got a pair of shorts. Yeah, you heard me right. Shorts. Now, I'm thinkin', "What the heck is goin' on here?" So, I called up Nashbar to figure out what happened. And you know what they told me? They said they didn't have any shifters available, and that Shimano was back ordered. Okay, fair enough, but here's the kicker: when I asked 'em how that had anything to do with me gettin' shorts instead of the shifter, they had no answer. Like, seriously? Now I gotta go through the hassle of returnin' the shorts, losin' money on the shipping, and endin' up with nothin'. It's pretty clear to me that Nashbar has zero control over their inventory. Needless to say, I won't be usin' 'em again.

I done bought me a whole bunch of them bikes from Nashbar. Let me tell ya, most of them bikes I got was in real sorry shape, like they done been through a tornado or somethin'. I took 'em to my local bike shop, thinkin' they could fix 'em up, but even them pros couldn't do nothin' 'bout it. And get this, them so-called "new" bikes had parts on 'em that was used and real cheap. Can ya believe that?

Now, let me tell ya 'bout tryin' to return them bikes. It was like pullin' teeth, I tell ya. Nashbar didn't wanna honor their promises 'bout returns and replacements. They just turned their backs on me, like I was some kinda nuisance. And don't even get me started on their customer service and product support. Them folks was downright rude, no manners at all.

The only reason Nashbar still in business is 'cause they got them low prices and they playin' tricks on us with their fancy advertisin'. They got all these smoke and mirrors goin' on, tryin' to make us think they the best in the game. But let me tell ya, their policies is real sneaky and deceivin'.

So, if you ask me, I wouldn't recommend Nashbar to nobody. They might have them low prices, but the headaches and disappointments ain't worth it. Find yerself a better bike shop, folks. Don't waste yer time and money on Nashbar.

I recently made a purchase on Nashbar's website for a couple of shifters for my bike. I decided to pay extra to rush my order and get expedited shipping, hoping to receive my items quickly. However, things didn't go as planned.

I eagerly tracked my order using the delivery service called Ontrac. Unfortunately, the delivery kept getting delayed day after day, and it reached a point where even the delivery service couldn't provide any updates on the status of my package. It's been over four days now, and I still haven't received any word about my order. It's quite frustrating, to say the least.

To make matters worse, Nashbar hasn't been of much help either. Instead of taking responsibility, they simply pass the blame back and forth with the delivery service they partner with. It's incredibly disappointing to see a business behave in such a manner. It feels like they are just taking people's money without delivering on their promises.

I strongly advise against purchasing from Nashbar. They are not a trustworthy or legitimate company. It's disheartening to have such a negative experience, especially when you're excited about a new purchase for your bike. Save yourself the trouble and avoid dealing with these guys.

I recently had an experience with Nashbar that left me quite disappointed. I needed an item urgently, so I decided to opt for overnight shipping. I placed my order on a Friday, expecting to receive it on Saturday. To my dismay, the package didn't arrive until Monday. I was frustrated because I had paid a hefty $35 for the overnight service.

When I reached out to Nashbar to express my dissatisfaction, they informed me that it was their policy to deliver Friday orders on the following Monday. I was taken aback by this revelation. I had carefully gone through the checkout process and saw no mention of this policy. Their response was that I should have visited their shipping and handling link and then customer support to find this information. Seriously, who has the time to dig through multiple clicks just to find out about a policy that should be clearly stated during the shipping and checkout process?

I couldn't help but feel like Nashbar was playing a trick on its customers. It's almost as if they intentionally hid their policy to avoid any responsibility. I mean, come on, if it were a mere $3, I might have let it slide, but $35 is a significant amount of money to pay for overnight shipping.

To add insult to injury, when I pointed out their mistake, their customer service representative apologized but stated that they couldn't refund the shipping fee. I promptly corrected them, suggesting that their response should have been that they "will not" refund the shipping fee. It's frustrating to see a company not taking responsibility for their actions and trying to brush off their mistakes.

After this experience, I realized that there are plenty of other online options available that provide better service. I would strongly advise against wasting your time and money with Nashbar. Look for alternatives that value their customers and provide transparent policies.

I recently bought a $200 gift card from Nashbar for my wife. We were able to use around $80 of it without any issues. However, when I tried to use it again today, I received an error message stating that the card number was invalid. Naturally, I decided to give them a call to resolve the issue.

To my dismay, the customer service representative I spoke with was incredibly rude. He basically told me that Nashbar had gone bankrupt and was not honoring any gift cards, regardless of the remaining balance. This news left me feeling like my hard-earned money had been stolen.

In frustration, I mentioned that I would write a review about my experience. The agent responded dismissively, telling me to add it to the pile of other negative reviews. He even had the audacity to politely tell me to go away. Out of frustration, I repeated his words back to him before hanging up.

If you happen to have a gift card from Nashbar, I strongly advise you to check its validity right away. It's uncertain what they might do or have already done with your money. Personally, I wouldn't trust them as far as I could throw them. There are numerous other websites out there that will honor the gift card you paid for, so I suggest looking elsewhere.

I've been dealing with Nashbar for a long time, maybe since they first started. There were a few times when I had some issues with their business practices, and we kind of drifted apart. But about a year or two ago, I decided to give them another shot, and they actually came through on a couple of things. However, recently, their business practices have gone downhill again, and their customer service is just plain awful.

First, their customer service didn't really seem to care about my concerns. They brushed me off and didn't offer any real help. Then, they came back with some "warm fuzzies," but still didn't do anything to fix the problem. On top of that, they started giving me bad advice about their products, trying to bait and switch me. Not cool, Nashbar.

So, I ordered some tires back in November, and they told me they would be on back order until March. That's fine, I didn't really need them during the winter anyway. But here's the kicker - they immediately charged my credit card for the tires. That's not good business practice, and it might even be illegal. March rolls around, and guess what? They quietly removed any mention of a ship date. Now it's April, and they still haven't sent me my tires, but they're perfectly happy to keep using my money for who knows how long. I'm not a loan company, and I'm definitely not getting any interest on this "loan."

When I reached out to their customer service, they had the audacity to suggest that I switch my order to a different tire. But here's the thing - that tire had terrible reviews, and it wasn't even close to what I originally ordered. They also suggested other tires that were out of stock or discontinued. Seriously, Nashbar? It's now spring, and I missed out on all the winter sales from other places because of your incompetence. I ended up canceling my order, which means I lost out on the sale price I got last fall. Now I have to pay full price and have a limited selection elsewhere, as bike component sales start to pick up for spring.

Let me tell you, Nashbar and their parent company are now at the very bottom of my list. They deserve to go bankrupt for treating their customers like this.

This ain't the real Nashbar no more. They used to have some real good stuff, ya know? Their own brand items were top-notch, just what us cyclists were lookin' for. But now, they done gone and got rid of 'em! And don't even get me started on the scratch and dent section, 'cause that's gone too. It's like Nashbar done kicked the bucket or somethin'.

The deals at Nashbar ain't really deals at all, 'cause they start off with crazy high prices. And don't even get me started on their so-called sales for battery powered stuff. It's a total nightmare, trust me. I've had some real bad experiences with buying stuff from them that turned out to be super low quality. It's like you gotta search through their whole catalog just to find something that's actually worth it, and even then, you gotta be careful 'cause it might not be what you expect. So yeah, buyer beware, my friends.