National Floors Direct review: Lousy not completed installation of flooring for an elderly handicapped person

I paid in advance as required! They knew of my situation of disability. I moved to a new place and before I had movers I had National Floors Direct hired to install new floor as the old floor was a cat pee filled rug in all rooms. Vinyl floor was to be installed.

Showed up on time but difficulty arose when installers had very limited ability to converse. When they chatted about the flooring they used pictures and hand signals. Their supervisor spoke well but refused to see the issue stating I don't do that! He conversed with the installers in their language only.

I am almost 80, disabled and National Floors refuses to align my new floor to my existing floor leaving a,1/2 inch trip. hazard. the sales person was aware of my disability and assured me that all would be fixed. Now three months later the company refuses to install the rest of the floor eliminating the trip hazard.

I use canes, can't stand or walk and need the floor fixed. They in essence stole my money as they refuse to prevent the extreme trip hazard! I am on social security only! Limited income! They call and harass me almost daily!