National Gold Group
Reviews and Complaints

National Gold Group's knowledge of precious metals has been extremely helpful. Their representative gave me the background of gold & silver, took their time explaining the process and answered all my questions. After talking with them during my initial meeting, I was so impressed I asked them to be my rep for all of my acquisitions and have been very happy with that decision.

National Gold Group is FANTASTIC! I'm so glad I chose to work with him at National Gold Group. He made it very easy, explaining everything step by step. The fact that he was transparent about fees, unlike others and very upfront; made me feel comfortable. I definitely recommend working with him and his team at National Gold Group! Some of the best customer service I've received!

I spoke with all the big, precious metal firms, and I chose to work with National Gold Group because they were extremely thorough and transparent in all aspects of my old 401k rollover. I worked with John and Sarah, and not only were they extremely attentive but the whole process was handled seamlessly from beginning to end. I strongly recommend working with this team.

The company is just wonderful they meet all of your needs and the customer service is just phenomenal. I deal with a representative named [representative's name] and she is just great - a great person. She makes sure that your needs are met, she calls you to check on you, but most of all, she is always very positive and making sure that you have what you need. I would definitely recommend this company to anyone that is looking to invest in Precious Metals. It's a great company.

Working with John Smith and all of his National Gold Group associates was very easy and informative. John thoroughly explained, in detail, all the questions I had regarding moving my old 401k into a precious metals IRA. They were professional and easy to deal with, I look forward to working with them again. I'll recommend National Gold Group to all my friends and anyone looking to shore up their portfolio with precious metals.

We are novices at the process of buying precious metals, but National Gold Group and his group led us through the process methodically and helped us understand what our best choices were for our station in life. They are extremely knowledgeable and great at explaining all detail of the market and how buying works. Our shipment arrived promptly and the coins are beautiful, better than described. We could not be more happy with our purchase and plan to buy more next week.

We have been going to National Gold for all our precious metals needs for a while now. We are extremely pleased with how they conduct business. We feel like we are old friends, we never feel pressured to buy anything like some of the other companies do, and they have our best interests at heart. They are honest guys who listen and give spot on advice about what we should buy, or not buy, at any particular time. We trust them implicitly. If you buy, you can expect a prompt shipment, and your purchase will be better than you are expecting. You just cant go wrong using National.

National Gold delivers on their promises, and in today's world that's not common. I wish our government would operate like National Gold, we would be in a lot better shape now and in the future!

I constantly hear advertisements by companies to buy gold. I always found a "hitch" or hidden charges.
National Gold Group was referred by a colleague, and I decided to take the plunge. I could not have been more pleased with this company. Their professionalism exceeded my expectations. My agent, John, was extremely informative, and service was courteous and efficient. At every stage of the transaction, immediate follow-up was provided. Great company and great experience!

The Team at National Gold Group is very knowledgeable about precious metals investing. The representative explained everything in terms that were easy to understand and did not pressure me into converting part of my traditional IRA to a precious metals IRA. He was very willing to educate me on my precious metal options. I converted 20% of my assets to Gold and Platinum and I am confident in my investment. The transaction was very simple. I would highly recommend working with the National Gold Group.

The team at National Gold is excellent. Superb client service.
My experience with a staff member named John Smith was great. He answered all my questions. New to the metals market, I did a lot of research beforehand as a potential investor. John was extremely knowledgeable in explaining what my ROI would look like. He laid out every detail of the investment process. I walked away clear about what would happen from making an initial investment into metals along with the shipping process. I would highly recommend John and his team to anyone looking to invest in metals.