Nestle’s earns a 1.6-star rating from 114 reviews, showing that the majority of consumers are dissatisfied with products.
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Coffe mate Peppermint Mocha Creamer
Opened a new bottle of creamer. I used for two mugs of coffee . Third day I pour into my mug of coffee I I find a piece of red plastic floating in my mug. I took it out with my spoon. I did not have any other objects near, just the mug of coffee.
Desired outcome: Public awarness, investigation from company to safety hazzard
nestle quick chocolate milk
Its not really a complaint as a plea . PLEASE dont discontinue the regular chocolate mix I see every where all you have is coco mix please tell me it astes as chocolatey and sweet as the regular. But if not please I have colitis and the reg stuff is the only way I can digest milk and the extra iron really gives me and my tummy a boost
Desired outcome: keep the original chocolate syrup
bad Nestle Crunch
I bought three packs of nestle crunch from a local dollar store by my house, when opened first pack it was white not brown, opened second pack same problem I looked at the date on package had May of 2022, and its only [protected]. None were melted you could see the log printed 100% but all the chocolate in all three packages were white in color. I went thru my trash the next day could not find my receipt, which they would not return without it. I stopped by a different dollar store the next day for milk and decided to check the date on the ones they had on shelf had same dates but was scared to buy more.
Desired outcome: replacement
French vanalia creamer
8/2/21 Bought two bottles of your creamer (with the new lids) not knowing of the new lids and wasted probably half of the two bottles. One bottle did not have any flavor to it.
Desired outcome: Replacment 0f product
Crunch commercial.
I am writing to complain about the single stupidest line in a TV commercial I've ever seen in my 66 plus years on earth. The person who invented this line, as well as the producers that approved its use, all deserve to be fired for treating us, the loyal consumers, like a bunch of idiots.
The line I'm referring to is from the Nestle's Crunch commercial about "Crunching", where a pretty young woman says, "Anyone can do it - even anyone!"
Excuse me? Anyone can do it - even anyone? What the hell does that even mean? It's not even English! Which genius came up with this, the single stupidest and most meaningless line ever used in a TV commercial?!?!
Actually even worse - this idiotic commercial also doesn't tell you a single positive thing about the product. And a commercial is supposed to get you to buy a product. This insulting idiocy only makes me want to buy a competitor's product next time.
Good job folks! Maybe next time you'll think of treating your audience with the respect we deserve, before insulting us with absolutely demeaning crap like this commercial!
Sincerely,
Norm Gold
Desired outcome: Get this seriously offensive commercial off the air
Fruita vital juice
The image attached below shows that I have found dirty stuff in the juice while I was filling a glass with juice.
Is this what your company do to your customers?
Make sure first that every thing is fine and safe before dispatching.
My email is: [protected]@gmail.com
My contact no is : [protected]
Am very disoppointed with your service. It smells alot and very bad.
As we pakistanis always fail to make good service.
19 liter water bottle contaminated
Good evening,
I trust my email finds you well.
I found an animal in my previous bottle of water, delivered to my apartment.
I gave it to your agent who does the deliveries, to give it to the factory and inform them, and he pointblank refused!
I put the insect in some Nestle water in a Ziploc bag and kept it in my freezer.
He did not get your agent to collect it, or report the incident to your offices.
Surely it should be part of your customer service policy?
I still have the insect, so if you have an agent in the area, please have it collected and analyzed.
Regards,
Wilma Booysen
106 Sama Tower
Al Mushairif
Ajman
UAE
Contact number: [protected] (Please only contact after 12 noon, as I teach from 8 - 12 noon. Thank you.
Desired outcome: To have the insect analyzed.
Semisweet tollhouse morsels
These are terrible. They do not taste at all like the original Toll House morsels. They actually don't even taste like chocolate. They do not stick to cookie dough. They do not melt creamy like they used to, they are grainy instead. I don't know what brand to use now. I've been using Nestle's semi sweet chocolate chips for 45 years. I'd like to be refunded $6.97 for the 36 oz bag I purchased.
Desired outcome: Refund check $6.97
Nescafe
I absolutely loved nescafe. I was a tea drinker and converted to coffee once I tasted nescafe many years ago. It was my go to that resolved everything for me. I've bought tins of the stuff over the years for myself and others. And then? Last year I walk into woolies and begin stocking up. Yummm. I get home and discover it is the most vile of coffee's ever along with some unmentionable brands. Nescafe was no. 1 no arguments. I drank a lot of it. I continued drinking it trying to fool myself into believing the next tin or the next would be better. But I knew in my heart from the moment I tasted it that it's roasting had changed. I hardly drink a coffee at all now. I made one to sit and type this but can't drink it. I'm forced to teaaa or water or? What else is there? There is no substitute for the great coffee that nestle once provided.
This is vile. A waste of time and money and - vile.
You were my hero. My comfort. My luxurious gold. Now? That's it. After years of loyalty and being rewarded for loyalty by such a flavoursome coffee, i'm out of here. On my ear. On my own. No coffee. Thanks for nothing. For thinking you could change your roast and we, the consumer wouldn't even notice your 'subtle change'. Well I do. Now I see I am not the only one. But you have no complaint. You've taken them money on an old promise and run. Thanks for nothing.
Jane, queensland australia
Desired outcome: none
French Vanilla CoffeeMate
I have been using Coffee Mate French Vanilla Coffee Creamer for years! I recently have had a problem with it curdling and separating in my cup. These 64 oz bottles have an expiration date on them of 05 July 2021, the current date is 22 January 2021. The batch code on the lid is [protected] / T1613
Why is the product separating? Did you have a bad batch go out?
Desired outcome: A satisfactory answer to keep me and others I know buying your product!
Toll house milk chocolate morsels
I bought 3 different packages of Nestle Toll House morsels and they each would not melt. They were totally un-useable in making my special chocolate balls. I threw all the packages away except one. The others were dated for this year. This one is dated in March 2020. Code on package [protected] is the only one I have now. I was so irritated due to running back to the store for the 3rd time. Finally bought the store brand of chocolate chips and they used them. We tried every way to get your chocolate to melt but it just turned into a grainy mess.
just letting you know. Very disappointed.
Dottie Ridley
[protected]@gmail.com
Coffeemate French Vanilla
The label was not put on correctly. It made it very difficult using the lid, it did not line up. Please see attached picture.
I purchased this at Stop and Shop in Jackson NJ a few days ago, can't remember exact date and I don't have the receipt anymore.
I would appreciate any type of coupon. I am a huge coffee drinker, all day all night. I go through 1 64oz every 10 days.
My email address is Suzann.[protected]@gmail.com
Sweet cream coffee mate liquid
The last several italian creammate liquid creamer I have purchased seemed to not be good I've had to throw out so many bottles of it. It smells funny and tastes bad.
Coffee mate sugar free Italian sweet cream
The last two bottles I purchased taste like it spoiled. I threw one away thinking it may have been left out but just bought a new one and it taste the same! I checked dates on both and they are not set to expire until oct 2020.
I have been drinking this for over a year with no issues but the last two bottles taste so bad - as if it's spoiled cream in it! I have Also noticed it's been hard to find lately and am wondering if there was a recall. This is super disappointing as this will be the second bottle I throw away and still have a third to try.
Coffee mate non-dairy creamer, powder.
I purchased the same as always and this batch of the 35.3 oz has a tint of light brown color unlike the white color i usually get. This batch looks almost like cornmeal. It has a strange smell, does not tase good at all and leaves a film on top of the coffe. Its bad! I have pictures. I will take it back to Walmart however I'm irritated that I have to do that. I did purchase a smaller bottle at a dollar store close by so I can have my coffee in the morning. I hope Nestle can assure me that what i drank was not something that could harm me or anyone else.
Nestle coffeemate italian sweet cream - no sugar
My wife and I have purchased 3 bottles of this product at 3 different stores in the last 2 weeks and they all tasted awful. The first 2 purchases were at Ralph's and the third one was at Albertson's. Please see the cities where the stores were located below. I'm tired of going back to the store for a refund or exchange. Please advise how Nestle will make it right to cover our losses. A refund check would probably be best at this point. Thank you.
Nestle coffee mate sugar free italian sweet cream
It appears Nestle has changed the formula. It is horrible and has a bad after taste. Do not buy this stuff anymore. Hopefully they change the formula back. Until they do, it is not worth buying. According to other reviews, they changed the formula on other flavors as well. I understand the "balancing ingredients" reply from Nestle, but this looks more like changing to cheaper ingredients and thinking people won't notice.
Coffee mate italian creamer
I buy this creamer weekly, for the past 5 years.In the last month the taste has changed. The taste is horrible like its spoiled awful. I have tried buying it at other stores getting that same rancid taste. I have had to return the product and I wont buy anymore. Why change something good. You just lost a good customer. Shame on you I hope this problem will get resolved asap i'm not alone in this
Coffe mate italian creamer
After purchasing 5 large bottles & returning them and many smaller ones I was sure this was just a screw up, possibly fat free by mistake. I have been drinking your product for years. For the past few weeks I have changed coffee, descaled the coffee pot, bought the creamer from different chains and areas. My coffee at home was good until this week...
Cream mate italian sweet cream
Have been drinking this creamer for years and all of a sudden it tastes old and moldy. thought store had a bad batch but bought at another store and it was the same. tried several different times and all the same nasty taste. now thinking my taste buds changed? thank goodness saw a post about your changes. Have switched my creamer and will not buy your product again until it returns to it's original taste. poured way too much of it down the drain along with my money.
Nestle Reviews 0
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434 7978 phone number Click down if you have unsuccessfully reached Nestle by calling +86 108 434 7978 phone number 0 0 users reported that they have UNsuccessfully reached Nestle by calling +86 108 434 7978 phone numberChina+852 28 586 427+852 28 586 427Click up if you have successfully reached Nestle by calling +852 28 586 427 phone number 0 0 users reported that they have successfully reached Nestle by calling +852 28 586 427 phone number Click down if you have unsuccessfully reached Nestle by calling +852 28 586 427 phone number 0 0 users reported that they have UNsuccessfully reached Nestle by calling +852 28 586 427 phone numberHong Kong+91 124 412 1212+91 124 412 1212Click up if you have successfully reached Nestle by calling +91 124 412 1212 phone number 0 0 users reported that they have successfully reached Nestle by calling +91 124 412 1212 phone number Click down if you have unsuccessfully reached Nestle by calling +91 124 412 1212 phone number 0 0 users reported that they 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Nestle emailsmediarelations@nestle.com100%Confidence score: 100%Support
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Nestle addressAvenue Nestlé 55, Vevey, 1800, Switzerland
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Nestle social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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