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Netflix review: You kicked me off my account 1

C
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3:30 am EDT
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You’re a huge company that’s been very successful. I get it, you don’t want everyone sharing passwords with their next door neighbors or international girlfriends, but you have locked me out of my immediate family account due to my living despite:

a) being a college student

b) spent years being a customer (since you first released dvds online only (we were beta testers)

c) I’m still a dependent on my dads taxes

I think this is really lame. I used the “in traveling” option until that stopped working as well. We are just going to close the account (like a lot of other people I’ve spoken to) if you don’t find a better solution. Maybe charge like $2.99 or something for someone who is in the same family or legal household for using the account on one address each month. We’re already paying for multiple screens. There are so many situations where even spouses that live together 99% or the time may be in different areas. Maybe someone is taking care of their dying mother in another state. Maybe someone (like me) is in college. This is not a solution. We’re just going to update with Hulu and get YouTube subscriptions if you can’t work this out effectively and quickly. It’s just insulting and disrespectful to people that have paid for extra screen anyway, for YEARS.

Desired outcome: Restore my account access from my current address as well as my permanent address.

1 comments
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C
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cwtpc
US
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Sep 20, 2023 6:06 pm EDT

You can buy an extra member slot (a side account, basically) for 7,99 a month.

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