Niantic
Reviews and Complaints

I’ve had a Pokémon go account for 5 years and for any avid player that knows the work and time and money put into this game, you know how ridiculously devastating it can be to lose everything! Over that time I have easily spent $1500.00 or more! My Facebook was hacked a week ago and everything was deleted. I contacted Niantic to see if they could help. They sent a list of things they needed and I provided them the best that I could. After that, they sent another email saying they needed MORE, I told them that the stuff they are asking for can’t possibly be found (who takes screenshots of their in app purchases?) I provided them with my player ID, purchase receipts I made from my credit card, the date I started playing, etc. They then preceded to send me an email saying that I have “punishments” on my account and they won’t restore it! I’ve never had any issues aside from their glitches in the game! When I asked them exactly what those “punishments” were, they presented to say “like I mentioned before, you have previous punishments and bans on your account in the past and we won’t restore it” I’m a 35 year old mother of 2 toddlers who works 3 jobs! I didn’t do anything wrong in or outside of the game! I lost so many memories, so much money! My babies first Pokémon! (Sounds stupid, but he was so little when he comprehended how to catch one!) I am extremely disappointed in this company and their crappy customer service towards a very expensive hobby!

Niantic Inc. is a company that has been making waves for quite some time now, especially with their groundbreaking game Pokemon Go. I must say, I had some mixed emotions regarding this company initially because of the way they showcased two Pokemon during the Pokemon GO Fest 2021. Some people have claimed that both Reshiram and Zekrom are making racial overtones that offended them. I mean, really? Come on, Niantic, how could you allow such insensitive and controversial Pokemon to appear in your events?

Zekrom, one of the Pokemon featured in Pokemon GO Fest 2021, looks like a nighthawk of the infamous and notorious Ku Klux Klan. And his eyes, oh boy! They resemble the German flag from WWII, which is highly inappropriate considering the atrocities committed during that period. Furthermore, Reshiram, another Pokemon featured in this event, showcases a burning cross. This is an outright, bold statement that resembles the same symbol abhorrently associated with the KKK for generations.

Despite the uproar this caused, Niantic did not make any significant moves to address the issue. This behavior is undoubtedly questionable to me, and I must say that it disappoints me. As a consumer, I do not want to support corporations who lack empathy, morality, and disregard cultural sensitivity.

Therefore, I urge people to stay away from Niantic products and boycott the company as well. If we do not take a stand against businesses that promote such intolerant ideologies, then we are being complicit and contributing to the problem as well. It's up to us as consumers to hold companies accountable for their actions.

I've been playing Ingress for years, and I've tried PoGo a bit too. Gotta say I love playing, especially Ingress. It's made me get up and move my butt instead of being a couch potato all day.

Both games are free to play, and to be honest you don't need to spend a penny to play. Sometimes I do dish out some cash just to support the game since it's free and all.

I'll give Ingress a 5-star rating, and PoGo I'll give it 3-stars (mostly because some of the players are jerks).

I mean, come on, you can't expect the world for free! But these games are definitely worth giving a shot.

Niantic Inc. is a company that still has room for improvement when it comes to customer service. They may seem to disregard customer complaints and suggestions, which is always a negative point. Additionally, their prices keep getting higher and higher, making it difficult for customers to justify continuing to purchase from them.

Moreover, the company does not appear to be doing much to help those who may be stuck inside due to illness or inclement weather. For example, what if a customer is facing a winter blizzard or extreme heat? This situation could prevent them from being able to participate in Niantic's community events, which are still regularly held despite potential weather challenges.

Despite these concerns, Niantic Inc. is still a company that offers a well-received and popular product. While they certainly have room for improvement, their customers remain dedicated to the game they offer. Those who are interested in their products should keep these concerns in mind, but ultimately make their own decision about whether or not to engage with Niantic.

I gotta say, Niantic Inc. sure does make some interesting games! I heard that they have a game that has dragons in it. But get this, these dragons are supposed to look like the Ku-Klux Klan. Now that is a wild design choice, don't you think? Two of the dragons, Reshiram and Zekrom, have robes like the Klan too. Zekrom even has eyes that are colored like a Nazi and salutes like them too. I mean, I guess it's just a game, but some folks might find this a bit unsettling.

And get this, Reshiram makes a burning cross and has a design that makes it look like the character has genitalia. Yikes! That could definitely disturb some folks. But here's the kicker, if you try to contact Niantic support about these characters, they don't even respond to you! Talk about poor customer service. I ended up deleting Pokemon Go thanks to them.

So there you have it, folks. Niantic Inc. sure does have an interesting take on game design. Just watch out for those dragons!

Me and ma buds used to be all up in Niantic's games. Like, we were big fans. But lemme tell ya, everything went down the gutter real quick. Them folks got the worst customer support I have ever seen in my entire life. Like, I ain't lyin', I swear. If it was up to me, I woulda given 'em a big old goose egg for a rating, but sadly I gotta settle for a one instead.
Them customer service reps, man... they were real snooty and weren't none too friendly to us paying customers. They straight up lied to us and went against everything that Niantic stood for! Ya feel me? When I brought up my concerns, all they did was give me the cold shoulder and not even try to fix the problem.
Me and ma friends were so fed up, we all decided to boycott Niantic games. They lost four loyal players, and that ain't no small feat. Like, all we wanted to do was have some fun and enjoy ourselves, but nah, they just had to go ruining our experience with their terrible attitude and shady practices.
So, I'm gonna go warn all my peeps about how uncool Niantic's customer support is. Ain't nobody got time for that nonsense.

I've gotta be honest, Niantic Inc. ain't exactly my cup of tea. I've been playing their game for what feels like forever, but lately it's just been getting worse and worse. My whole darn family has given up on it, and who can blame them? I don't mind shelling out a few bucks here and there - I get it, they gotta make some cash to keep the lights on. But you know what? Niantic ain't using that dough to make the game better. Oh no. They're just lining their own pockets and looking for new ways to squeeze even more money out of us. And let me tell ya, the game ain't fun no more. I ain't about to drop hundreds of dollars on nothing. And don't even get me started on the shiny rates. It's like they're rigged or somethin'. I've done countless raids and sunk a ton of cash into 'em, but I still ain't caught a single shiny pokemon. And for what? A different color on my phone screen? Give me a break. I wish everybody else would wake up and boycott these greedy scumbags, but let's be real - that'll never happen. So I'm out, Niantic. You can take your game and shove it where the sun don't shine. Oh, and don't even bother tryna contact customer service - they might as well not even exist.

Niantic Inc. has created a popular game in the form of Pokemon Go. It is an enjoyable game that provides hours of fun for those who play it. However, in 2016 the game became glitchy and many people stopped playing for a year. It was not clear why players who were following the rules received a soft ban. The game's behavior changed and six months later it worked normally again.

Players cannot be blamed for the location of the pokestop, gym or the good spawns, as Niantic Inc. decided where they would be placed. Players who went out of their way to walk an hour in the morning or evening to play have a strong dedication to the game, and it is unfair that they were affected by the soft ban. The whole point of the game is to encourage people to go outside and explore, so it is unclear why playing by the rules would have initiated a soft ban.

Pokemon Go event days have been a source of annoyance for some players as the parks become overcrowded, defeating the purpose of using the park for a leisurely walk. While they do provide players with an opportunity to catch unique Pokemon, the crowds can be overwhelming.

In conclusion, Niantic Inc. has created a popular game that many people enjoy. However, there have been some issues that have affected players' experience. Despite this, players are grateful for the fun and entertainment that the game has provided.

So ya heard about Niantic Labs, eh? Well, they just released this new game called Peridot, and I gotta say, I'm not too impressed. Don't get me wrong, it's got some potential for excitement and fun, but there's a few things to keep in mind before ya go investing your time and money.

First off, these dudes are no strangers to makin' changes to their games post-release. And sometimes, these changes ain't for the better. Just look at what they did to Harry Potter Castles - they nerfed the rewards system shortly after launch and then shut it down altogether. Who knows what they'll do with Peridot?

Secondly, I ain't gonna sugarcoat it - Niantic Labs ain't known for their stellar customer service. Take Pokémon GO, for example. They've made some questionable changes to the remote raid system, and peeps have been speaking out about it. But it seems like Niantic ain't interested in listenin' to the players.

And finally, if you're the eco-friendly type, you should know that some of Niantic's games have come under fire for encouragin' car usage. Like, those in-person raids in Pokémon GO? Yeah, they ain't great for the environment. Niantic did introduce remote play options, but then they nerfed 'em. Not cool, man.

Long story short, Peridot might be worth your time, but don't say I didn't warn ya about the potential downsides.

Pokemon Go is a game that has a lot of potential. It is different from other games out there as it encourages players to walk and interact with the game in the outside world. However, over time the game has changed, and it is losing its appeal. Players are now required to battle each other more often, and this has become mandatory for Level 44. Here are some reasons why this requirement is wrong.

Firstly, not everyone likes the battle league aspect of the game. Until now, players participated in the league if they wanted to, but now it is required. This discriminates against those who don't enjoy battling other players as they may be forced to participate.

Secondly, the battle league requires a lot of screen tapping, which can be difficult for those with disabilities like arthritis. To be successful in the league, double-tapping is required, and this can be hard on arthritic hands.

Thirdly, participating in the battle league means sitting around for long periods. Players have to research the best Pokemon to use and level them up before they can battle. With inevitable losses, this means a lot of sitting around.

Lastly, this requirement goes against the original intent of Pokemon Go, which was to get people out of the house and moving. Requiring players to sit and battle other players goes against this original intent.

No other Pokemon game requires players to battle non-NPC players. Participation in these battles should be optional for those who enjoy it, not mandatory. Niantic needs to modify or waive the Level 44 requirement for participation in the Battle Leagues, and make this feature optional in the future.

I have mixed feelings about Niantic. On one hand, I have been playing since 2016 and this game used to have several free features. All you had to do was suck up a little extra grinding to get it. It was really fun and addictive. But on the other hand, Niantic has clearly rendered every item in their store in-game shop useless. I don't know what they're thinking by doing this. Every item has been overpriced and it's hard to progress in the game without paying real money.

I remember why I got out of it for 10 months in 2018. Every time I get back into it and go hard core, Niantic finds ways to burn and screw over players and I remember why I stopped. They clearly don't care about remote players. In areas with zero grid, forget about playing. I originally had to drive 1.5 hours to a grid and half the time the game would be glitchy as heck. It's really frustrating.

Raids have gone from unlimited per day to 3 remote and 2 in-person daily. Remote raid passes started out as one penny and increased to their most expensive item in their shop, 525 coins. This killed most of the game for players. The game is more than just catching Pokémon, and they know that. They keep mucking with the spawn time and range it anywhere from 30 minutes to 90 minutes.

I appreciate that they added Go+ devices which open up a whole new door for playing POGO. Although the devices are frustrating as heck to operate when they act up, and there's absolutely zero customer service with the companies you buy them from and Niantic. However, every time I have to replace them I find 2:5 work correctly. Their shelf life ranges from less than a month to 1-2 years if you're lucky and careful about it. Instead of adding in a patch to allow great and ultra balls on older devices, they're forcing players to buy a new device that allows this feature. That's all about money and Niantic knows that.

The Adventure Sync feature isn't perfect and doesn't always work. My job is very active now, and I have noticed it doesn't always sync correctly and tally steps correctly. This makes me wonder about their algorithm and honoring correctness. God, I hope Niantic doesn't decide to put a step limit on their game as I can easily average 60k at work. A couple of years ago, I was physically disabled, and this helped me continue to play. I hope they never patch this exploit.

Although, I have noticed significantly fewer spawns from stops and gyms compared to years gone by. I am noticing 1-3 spawns per stop instead of 5-7 in years gone by. Parks that have a 30+ grid have very few spawns. On community days, parks are full by 2 pm, and I have to show up 1 hour early if I want a parking spot, which is really inconvenient for me. Parks were not busy when community days were held at 10 a.m., and I could participate a couple of hours before work and then just let the Go+ auto collect until the end of the event.

Most players have no clue how to correctly nominate stops, and the reviewing process can either be very quick or super slow. Some stops go through in a timely manner of less than 6 months, while I have some in my list that have been waiting for 2+ years. Niantic releases dates for future events too close to the event itself. Recently I have decided to stop participating in sudden release events because some events start and stop so suddenly I can't participate in them.

In conclusion, Niantic has made some good changes to the game, such as the addition of Go+ devices, but they have made many bad decisions as well. Niantic needs to consider raising the XP rewards to higher amounts for their raids. 4-star should be 10K, 5-star should be 15K and slowly increasing with the raid difficulty. It's time for Niantic to listen to their players and make some much-needed changes to the game.

So, I gotta say, I've been playin' this game made by Niantic Inc. (nianticlabs.com) for a bit now, and I got some mixed feelings, ya know? On the one hand, it's hella fun, and it gets me outta my house and explorin' the world around me. But on the other hand, it feels like the folks over at Niantic ain't listenin' to us players.

Like, for real, I've seen so many folks complainin' 'bout the limit on how far ya can spin PokéStops and catch Pokémon. That seems like a pretty big deal to me, ya know? 'Specially since some of us live in more rural areas, where the stops and gyms ain't as densely packed as they are in the city.

And don't even get me started on how much money some folks have spent on this game, only to have their voices ignored by the Niantic team. I ain't sayin' they need to cater to us completely, but it'd be nice if they at least acknowledged our concerns and made some changes based on what we want.

All I'm sayin' is, Niantic, if ya wanna keep folks playin' this game, ya gotta listen to us. Keep the game accessible, ya know? Increase the limit on how far we can spin stops, or remove the limit altogether. A little bit of listenin' could go a long way here.

I used to be a big fan of Niantic Inc. - their games were some of my favorite ways to pass the time. However, with some recent changes that they've made, my enjoyment of their games has taken quite a hit. It's not just me, either - a lot of other players have been feeling the same way, and we've all been trying to reach out to Niantic and express our concerns. Unfortunately, though, it seems like they're not really interested in hearing what we have to say.

It's a real shame, because these games used to be so much fun. But now, it feels like the people who are making the decisions at Niantic are just in it for the money. They keep adding new features and changes without any regard for how it's going to affect the experience of the players. And when we try to speak up and let them know what we think, we're just ignored.

Honestly, it's starting to feel like Niantic doesn't really care about its customers anymore. It's like they're just hoping to milk us for as much money as they can before moving on to the next thing. It's really disappointing, because there are a lot of talented people working at Niantic, and they used to make some truly amazing games.

Overall, I'm really disappointed with Niantic and the way they're handling things. I wish they would listen to their customers and take our feedback seriously. But for now, it seems like they're just going to keep doing whatever they want - even if it means ruining the experience for all of us.

I gotta say, Niantic ain't my cuppa tea. The game mechanics are just plain lousy, y'know? And don't even get me started on the blatant scamming they pull with players. You spend all this hard earned cash on the game, and what do you get? Nothing, bubkes, zilch. It don't matter how good you are, they'll just take your money and run. It's sad, really - all they care about is lining their own pockets. I'd steer clear of Niantic if I were you.

I been playing Poke Man Go on and off since 2019 and man let me tell ya, as a person with disability I could only do raids during raid hour. But when Covid come around, they added some bonuses that actually made it playable for me which was dope. But now, like they gone and took them away like it don't matter no more! That's just completely ableist towards people like me and folks dealing with disabilities. So yeah, my advice is just go ahead and avoid this game 'cause it ain't worth it.

Yo, so let me tell you about my experience with Niantic Inc. I was playing their game for like a month and all of a sudden, this bug pops up and it blocked me from playing. And I'm like "what the heck?" So, I try to report it five times, but they didn't do anything about it. It's like they didn't even care, fam. But, on the sixth time, they kinda compensated me for a little bit of what I lost, only like one eighth of it, bruh. So, I asked them to escalate the issue, but they just shut me down instead. Straight up, they're a joke of a company. Like, why even have customer service if you're just gonna ignore your customers like that? I wouldn't waste my time with them again.

Gaaaaaahhhh! This game is absolute trash. The glitches are ridonkulous and the loading time is slow as molasses uphill in January. I dunno about you, but I can barely get into the game half the time without wanting to throw my phone out the window like a piece of garbage. And to top it off, this company just raised their prices for in-game purchases not once, but twice. Talk about priorities, amiright? They ain't gettin' another red cent from me, and you should seriously think twice before forking over your hard earned cash to these suckers. Trust me, it just ain't worth it, folks.

Yo, so I had to reach out to Niantic Inc.'s customer service cause my game wasn't working properly even though I spent some coin on their platform. But let me tell you, they didn't give two [censored]s about my issue. Six hours I waited just to be told some lame excuse why they couldn't give me the product I paid for. Ain't that some BS? Like, the app glitches were obviously their fault, but they didn't wanna own up to it.

Overall, I ain't too impressed with Niantic Inc. and their lack of customer care. If you're thinking about getting involved with their games, you might wanna think twice. Cause if something goes wrong, they ain't gonna have your back.