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No. 1 Home Roofing
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1.0 3 Complaints
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No. 1 Home Roofing Complaints 3

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11:05 am EDT

No. 1 Home Roofing Roof

This company is a complete scam and will never fix there problems.On Friday April 2 2012 I hired No 1 home roofing to put a new tile roof on my house.

My wife and I went to there store and looked at tile and picked out a color for our house with there salesman. we made the down payment and a few weeks later they came to our house to do the install. I was out of town when the crew showed up and started to install the new tile. My wife went outside to check on the roof and noticed they were putting on three different colored tiles.

She told the workers to stop putting tiles on the house because they were not he ones we ordered. They didn't understand English at all and left our house. My wife called the store and told them it was the wrong color and not to continue work until they got it figured out. The next day my wife came home and the roof was finished and they used all the same colors to finish it.

My wife called Buster and told him it was wrong and he said that's the colors we ordered. She explained to him again that we only picked out one color that there salesman did not tell us there was two other colors that they were going to put on the roof as well. The owner came to our house to talk to my wife and look at the roof he was very rude and told my wife its just a f...ing roof deal with it. I came home and called the owner and he was rude to me as well and wanted us to finish paying him.

I told him I will finish paying you when I get what I ordered. I was told it was way to expensive to remove and replace certain tiles. They then offered me a discount if I would leave the tiles on the roof and be done. I agreed they left them there and was done with them at this point.

Now almost three years later the roof is leaking and I called Buster to get it fixed and was told they were not going to fix it because I didn't pay the whole amount.

So because they screwed up to begin with I now have to waste my time and file a law suite against them.Do not ever hire this company and if you have a problem with them let me know.

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No.1 Home Roofing
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Apr 08, 2016 12:23 pm EDT

In regards to the complaint above, we are extremely sorry that you feel that way towards our company and we strive to make every customer happy. In regards to the actual leak, it is the old aluminum chimney that is on the flat roof-not anything that would have been caused by our roof installation. The customer was fully advised about it, and the chimney should not even be on the flat roof. The least amount of old penetrations on your flat roof, the better. The homeowner never gave us a down payment first of all. All funds are due at the end, when all inspections are completed, so we have no reason to trick our customers. The color choice selected by the homeowners was Knoxville Blend which clearly should point out that it's a blend of colors-not one solid color. We are understanding in the customers not liking the color, however, it was not our actual fault that the color they selected was not what they thought. The one tile that they stated they liked is not even in option-it was simply a color in the blend. The customer then refused to pay our company only because they didn't like their color choice. We did not believe that this was a fair solution. With regards to us being rude to your wife, we were previously threatened by you and your wife, that because you were an attorney that you would "sue us" due to all the mix-ups with your color selection...we also do not feel that was fair. We are really sorry that you were not happy at the end of the day, but due to no legal action ever taking place, it is clear that we did nothing wrong, as well as the Better Business Bureau reviewing your complaint and choosing not to accept it on our credibility. Once again, we are really sorry that you were not satisfied with the work and we sincerily apologize.

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ComplaintsBoard
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8:20 am EDT

No. 1 Home Roofing Contract not honored.

My neighbor and I received a quote from "Elvis" and we agreed on the price and conditions. We signed the agreement but they waived the deposit. On the day they were to do the job, we find out that his partner viewed the home on Google maps and decided we weren't charged enough and refused to do the job. There was no haggling, this was the price they originally quoted in writing after having done similar properties in the area. When I called to discuss and remind them we had an agreement, I was told that there is no contract because we didn't leave a deposit. If this is how they treat customers before the sale, I can only imagine what they are like after the sale since they like to do things "cash".

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no.1 safety roofing canada inc
Markham, CA
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Jul 19, 2019 9:50 am EDT

I don't remember who you are ? This customer posted here OCT 08 2015. Actually I just saw it now (July 19 2019.). after 4 years later I still decide to reply his post. From his description it looks like his house is townhouse, normally we ask two prices for the townhouse, if his neighbours do same time, price will be cheaper coz we can save labour and time. if just one house we will ask more money. I guess that is confusing price he had . sorry about that .

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11:06 am EDT
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No.1 Safety Roofing, Inc replaced my roof, in the contract they are to replace the 2 chimney flashings and side flashings. I've have beebn in contact with Elvis so many times, almost everyday for 2 months, Elvis keeps saying he will do the job but never did. Elvis is not a man of his word or honors contract. Do not use No.1 Safety Roofing, Inc your roof or you could be the next one they screwed

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Is No. 1 Home Roofing Legit?

No. 1 Home Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds No. 1 Home Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, No. 1 Home Roofing is known for their high standards and safety. If you're thinking about dealing with No. 1 Home Roofing, it's wise to check how they handle complaints.

We found clear and detailed contact information for No. 1 Home Roofing. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

No1homeroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

No1homeroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

No1homeroofing.com you are considering visiting, which is associated with No. 1 Home Roofing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • No1homeroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The no1homeroofing.com may offer a niche product or service that is only of interest to a smaller audience.

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Overview of No. 1 Home Roofing complaint handling

No. 1 Home Roofing reviews first appeared on Complaints Board on Aug 26, 2014. The latest review Roof was posted on Apr 7, 2016. No. 1 Home Roofing has an average consumer rating of 1 stars from 3 reviews. No. 1 Home Roofing has resolved 0 complaints.
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  1. No. 1 Home Roofing Contacts

  2. No. 1 Home Roofing phone numbers
    +1 (727) 422-9196
    +1 (727) 422-9196
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    +1 (727) 781-7663
    +1 (727) 781-7663
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    +1 (727) 849-0505
    +1 (727) 849-0505
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  3. No. 1 Home Roofing emails
  4. No. 1 Home Roofing address
    35753 US Highway 19 N, Palm Harbor, Florida, 34684-1558, United States
  5. No. 1 Home Roofing social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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No. 1 Home Roofing Category
No. 1 Home Roofing is ranked 411 among 471 companies in the Roofing category

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