Noho Home
reviews and complaints

My recent experience with Noho Home has been nothing short of outstanding. After customizing a sofa to my specific needs, I was pleasantly surprised with the level of customer service I received. The team at Noho were professional, approachable, and helpful throughout the entire process, ensuring I was kept in the loop every step of the way.

The quality of their products is nothing short of impeccable, with attention to detail and craftsmanship that can be seen and felt. The style of their pieces is modern yet timeless, perfectly suiting the aesthetic of my home. I was so impressed with my sofa, in fact, that I cannot wait to work with Noho again and explore their wide range of other cool finds.

Their website is easy to navigate and features an impressive array of products, making it simple to find what I was looking for. What’s more, the site provided detailed information about every piece, including dimensions, materials used, and care instructions, which helped me make the best decision for my needs.

Overall, Noho Home is a company that truly goes above and beyond to provide exceptional service, products, and style, and I couldn’t recommend them enough. Any individual or family looking to elevate their living space with high-quality and fashionable furniture and home decor should definitely give them a try.

When I stumbled upon Noho Home (nohohome.co.uk), I was excited to find some unique and stylish decor options for my home. However, my experience with them left me extremely disappointed and feeling cheated out of my money.

I decided to buy a rug from Noho Home for 500 euros, which seemed like a fair price for the quality product I was expecting to receive. Unfortunately, what I got was far from that. The rug I received was of very poor quality and looked nothing like the photos on the website. I was extremely disappointed with my purchase and it was clear that I had been falsely made promises about the quality of the rug.

Naturally, I reached out to Noho Home to request a refund. But instead of them acknowledging the issue and doing everything in their power to rectify it, they shamelessly denied my refund request. This unprofessional and dishonest behavior has left me with nothing but bad feelings towards Noho Home and a strong distrust of their business practices.

As a consumer, I feel it is my duty to warn others about this company. Do not fall for their false advertising and do not spend your hard-earned money on their products. In my opinion, Noho Home is nothing more than a fraudulent company, and my order no. 1218 RUG is the perfect example of this. I strongly advise others to stay away from this company and spend their money elsewhere on a company that they can trust.

Recently, I had a fantastic shopping experience at Noho Home - an online store that specializes in customizable furniture. I was thrilled to finally receive my custom-made sofa and chair, and let me tell you, it was worth the wait! The process of ordering was seamless and easy, and I was able to choose the perfect color to match my home's decor.

What stood out to me the most was the incredible level of personalization that Noho Home provides. It's not often that you can find a furniture store that allows you to truly make a piece your own, but that's exactly what Noho Home did for me. The quality of the materials and craftsmanship used to build my sofa and chair were exceptional. I can tell that they are built to last and I have already received compliments on their unique design.

Another thing that I appreciated about Noho Home was their exceptional customer service. They kept me informed every step of the way and were always available to answer my questions promptly. The delivery process was hassle-free and my furniture arrived in perfect condition.

Overall, I can wholeheartedly recommend Noho Home for anyone looking for high-quality, customizable furniture. They have a fantastic selection of pieces that can be tailored to your preferences, and their customer service is outstanding. I cannot wait to show off my new sofa and chair to all of my friends and family, and I will definitely be purchasing from Noho Home again in the future.

Noho Home is an exceptional brand that stands out among other furniture companies. Their products boast a superior quality that truly sets them apart from their competitors. The prices at Noho Home are also unbeatable compared to other high-end brands in the industry.

The living room furniture we recently purchased from Noho Home was a real game-changer for our home decor. It's not just the style and design that we were impressed by, but how well-crafted the pieces are. We can unequivocally say that we have never been happier with a furniture purchase before.

What makes Noho Home even more impressive is their dedication to customer satisfaction. The website is easy to navigate and user-friendly, and their delivery and customer service departments are second to none. We were kept informed throughout the entire process from purchase to delivery and felt reassured that we were in good hands.

Overall, we are big fans of Noho Home and can't wait to add more pieces to our collection. We are excited to share this brand with our loved ones and anyone looking for high-quality furniture at an affordable price.

If you're in the market for top-quality furniture that won't break the bank, Noho Home needs to be at the top of your list. We stumbled across this fantastic company while searching for stylish and affordable table and chairs, and we were blown away by their selection of exceptional furniture.

From the moment we placed our order, we could tell that we were dealing with a company that has its customer's interests firmly at heart. They were helpful, courteous, and quick to respond to any questions we had- a rarity in today's online shopping world.

But, of course, the real measure of any furniture company is the quality of its products, and Noho Home does not disappoint. Our table and chairs arrived on time, and were expertly crafted- sturdy, stylish, and built to last. We could see and feel the quality in every detail.

What's more, we discovered that Noho Home offers an array of other furniture items, from armchairs to ottomans, that all share the same level of quality and affordability. The company clearly takes great pride in its products, and it shows.

Overall, we're thrilled with our experience with Noho Home, and we're excited to explore more of their fantastic furniture offerings in the near future. So, whether you're looking for classic pieces or modern designs, we highly recommend giving Noho Home a try!

In my experience, I have found that the items on Noho Home's website are of poor quality and are most likely manufactured in China. I had purchased three lights for close to ?1000 and was disappointed with their performance upon arrival. Not only did I find the lights inadequate but upon attempting to return them, I was informed by the company that due to selecting from a predetermined size, the items are deemed "bespoke" and therefore made-to-order, making returning them impossible. However, this explanation seems questionable as the items were delivered flat-packed, leading me to believe that this was just an excuse to avoid paying for returns. Overall, I would recommend avoiding Noho Home for any future purchases.

The quality of the products is sub standard and the customer service is absolutely appalling cannot get to the bottom of a resolution and they have now started to ignore my emails. Absolutely rubbish quality do not fall for their pictures and fake website reviews!

I have first had to wait over 15 weeks to have my sofa delivered when the time frame was 6-8weeks. Then the sofa arrived in a completely wrong colour and damaged they have not done anything to rectify any of this I have been in email contact with them for over 6months only just to keep getting ignored!

I have placed an order for the ceiling lights in August 2022 with delivery to Monaco. Before placing my order I spoke to the Noho Home adviser via the website chat and was reassured that the delivery will not take longer than 3 months and that I will not have to pay any extra charges or customs duties as the goods will be coming from China and will be custom cleared by Noho Home directly.

Having waited for my order for 6 months I tried to reach the company only to realise that they don’t have a contact number on their website! Since then I have spent hours writing numerous emails and talking to tens of different Noho employees via the online chat all of whom didn’t have any idea where my order was and when it will be delivered.

I finally managed to get track of it and received the goods more than 8 months since placing my order!

Unfortunately two weeks after I have received a huge invoice from UPS for the customs clearance of the Noho Home goods. All the further communication and complaints to Noho Home were fruitless as they adamantly refused to refund the customs duties or accept return of the goods. It is the worst customer service experience of my life and I hope everyone will steer away from this awful company.

I recently had an extremely disappointing experience with Noho Home. I ordered a bar stool that was delivered in very poor quality. I was taken aback by the shoddy craftsmanship and was extremely unhappy with the product. When I contacted Noho Home to request a refund, I was met with unhelpful customer service representatives who refused to give me my money back. This was extremely frustrating as I had spent over 5000EUR on this item.

I was really hoping to get a good quality item when I ordered from Noho Home, as their website boasts premium materials and attention to detail. However, the stool that arrived looked like it was hastily put together with cheap materials. I was appalled that this was the product that I had received after paying such a high price.

I tried reaching out to the company's customer service department multiple times but was met with unhelpful responses that did not address the issues I had with the product. I was disappointed with the lack of care and attention that Noho Home seemed to give to their customers.

Overall, I am extremely dissatisfied with my experience with Noho Home. Not only did I end up with a subpar product, but their lack of customer service left me feeling completely frustrated and unhappy. I would strongly recommend looking elsewhere for your home furnishing needs.

Possible human-written review:

I'm really disappointed with Noho Home. I ordered a few items from their website, but they never arrived. After waiting for weeks, I contacted their customer service team, but they couldn't give me any update or explanation about the delay. They simply said they were sorry and that they would try to ship the products as soon as possible. However, even after several more attempts to sort out the issue, I still haven't received my order, and it's been almost two months since I paid for it.

What's worse is that Noho Home not only fails to fulfil their promises, but also refuses to give me a refund for the missing items. They argue that their "terms and conditions" state that they cannot offer refunds on bespoke or made-to-order items, which apparently includes most of their products. However, I don't recall seeing any explicit mention of this limitation when I placed my order. Even if it's buried somewhere in the fine print, it seems unethical to take orders without being transparent about the refund policy.

As a result, I feel cheated and frustrated by Noho Home's poor service and lack of empathy. I understand that things can go wrong with shipping and manufacturing, but ignoring customers and keeping their money without delivering the goods is unacceptable. I hope that sharing my experience can warn others to be careful when dealing with Noho Home, and to consider other options that are more reliable and trustworthy.

I unfortunately had a negative experience with Noho Home, specifically with a purchased painting. Upon receiving the item, it was evident that the quality did not meet my expectations and was ultimately unsatisfactory. To my surprise, the item was shipped from Kenya, which leads me to believe that there may be some discrepancies in the company's transparency and authenticity.
The return process proved to be a hassle, as I was unwillingly responsible for the return shipping costs which ended up being an additional expense of 100 pounds. Even after adhering to the return protocol, my attempt at returning the item was futile as it was denied by the company upon delivery. This ordeal left me feeling extremely frustrated and disappointed, as I believe that this behavior falls under the category of fraud.
From my experience, I suggest steering clear of Noho Home to avoid any potential issues with quality or customer service.