Nokia
Reviews and Complaints

Nokia Service Centre, Aundh is pathetic.

My Nokia phone was not getting switched on due to some problem. They told me it will require 3500 to repair (my mobile is in warranty period). After asking repeatedly why 3500 is required and which part of the mobile is damaged, they told me they need to clean the mobile then only they can tell which part exactly is damaged. But it will take 3500 maximum for repairing.

One more important thing about the service centre which surprised me is the behavior of their receptionist which is horrible.

To,
Nokia Care Centre,
Pune
my mobile stolen dated 14.06.09 at 5.30 pm from karvenagar. i have file FIR to police station at warje police station the mobile details as follows
Model : - Nokia 3110 C
IMEI No.: [protected]
Contact No.-[protected]
please help me i have lost Many important data from my Memory card & many contact lost due to stolen my Handset please help Me if any query please contact My alternate No.[protected].
Email ID : sonawale_mahendra@yahoo.co.in

my Mobile stolen someone details as following
stolen Date - 14.06.09
Model- Nokia-3110c
IMEI No.[protected]
Bill No.790 purchase from Telephone shoppy at Rahul complex Near Krishan Hospital, Paud Road, Pune -38.
i am requesting you please you got any idea about anyone used please contact My ulternate Mobile No.[protected] or Tel- [protected]

I purchased 5610 Nokia mobile in august 5 2008. After 10 months, I faced a problem with this set.

Sometimes upper key pad lights are not going to turn off, so I have to restart the mobile every time.

Due to this battery back up is also very low.

After giving my mobile to services center, 1st time they updated my mobile version but problem is not resoled yet. Due to this I have given my mobile to the same service centre again. They did something. But I am still getting same problem. Now its 3rd time I have given my mobile to

Swarget pune new India telicom. Whenever I called them, they give me every time same reason as

Over computer is not working we don’t have power supply etc. But for the last time when I called them, they are telling that a part from mobile has to be replaced and they are not having it with them.

I am so much disappointed with the sercive from Swarget pune new India telicom ( Authorized service centre of NOKIA ).

To,
Nokia Care Centre,
Dear Sir,

i lost my nokia mobile i have bills and box where to trace it
from which nokia mobile i can trace it the details as follows
Model:- M 3110c
IMEI No.:- [protected]
Sim:- IDEA
Mobile No.[protected]
contact No.[protected]
Mail ID :- sonawale_mahendra@yahoo.co.in

i lost my nokia mobile i have bills and box where to trace it
from which nokia mobile i can trae it
murtaza
jamalimurtaza@hotmail.com
[protected]

Hi,

I was using Nokia5200 since past 17 months but suddenly in december its display got blank and a blue screen was showing up. I had given this to nokia care, Aundh pune for repairing. I dont know what they did with my mobile but it had caught many problems like key pad not functioning properly, a spot on the screen and above all they have removed all my contacts and SMS from my mobile. When I asked them about the lost data they said that its in our policy that we dont guarantee for data but I read in documents that they can not delete data unless they inform the customer. I was in hurry so I took the mobile and came back but after 8 days that screen display problem again occured but since mobile was at my native so I could not go to nokia care immediately. Last week when I went to them they said this is some different problem than previous one so you will have to pay again 1100 Rs for repairing. Its all ### and nonsence and they have shown no sense of resposability or accounatability. Is this how noika care deal with nokia customers and if this trend continues then I am afraid that people will stop using noika.

I have already complained it thrice but I did not hear anything from nokia yet. They dont even bother to speak to their consumers.

Thanks & Regards,
Manish Srivastava
[protected]

This is about my Nokia phone 3120 model, which had bought 4 days ago and the problem is one side of keypad started to faint and I took the same to the Nokia Care for replacement, i told them just to replace the keypad they told me that to bring product and accessories so they can send to Nokia center. The product will go to verify so I Confirm when will i get it back they simply told don't know I bought it for 7, 200 this is a service you give us please suggest me who consult, i want replacement of that mobile.
Please reply fast

All,

I am regularly using NOKIA cell phones from Last six years. In the beginning of my professional life, I purchased NOKIA 1100 & after satisfactory performance of the same, I purchased NOKIA 5300 handset last year. Performance of the same is good one.

After satisfactory performance of both the handsets again I purchased NOKIA 1200 in May 2008 from Subhiksha Mobile Shoppe ( Pune – Deccan Branch )
The Details are as under

Bill No. : - 31729 Dated 01.05.2008
Model: - 1200

IMEI [protected]
Month of Mfg. :- April ‘ 2008

After 2 month use of NOKIA 1200, one day the display of the handset is not working & automatically gets off after turn it on.

So I visited Subhikska for the same on 16th of July, they told me that this handset is in Warranty period & you should go to Akshay Telecom for further clarification which is an authorized NOKIA Care Centre. I went to Akshay Telecom on same day. The counter personnel collected the handset making a Job Sheet (Job Sheet No. : - [protected] / 080716 / 58) & said that there is a problem with a handset, this should be submitted to NOKIA for repairing, servicing & you will get this after 8 days.

I went on 24th July for collecting the handset but there is no proper feedback from the concerned from Akshay Telecom personnel & he had confirmed that the handset will be received after another 8 days period.

I waited for 8 days & went again to Akshay Telecom on 31st July. The personnel said that the handset is repaired. But the said problem was not resolved & the problem still persists (Handset Display Problem ). Again I came back to home with empty hands listening the answer from Akshay Telecom that you come after another 8-10 days.

After this experience I went again to Akshay Telecom on 7th August for the collection of handset but it’s my bad luck that again I heard the same sentence that you come after 8-10 days. This is really ridiculous. Once again I asked to Akshay Telecom personnel what is exact problem with the Handset, but she failed to give proper explanation..

I told her that I want to meet your Branch Manager & I am explaining this history to him.
At that time Mr. Ashish (Contact No. : - +[protected]) met me & he successfully convinced that you come after another 8 days; if this handset is not get repaired I give you a stand by Handset.

On 13th of August I meet Mr. Ashish of Akshay Telecom for my handset collection, but unfortunately he told me that another 8-10 days required for handset repairing & he give me a stand by handset which is NOKIA 1100.

From above, it is evident that despite frequent follow-ups with your authorized Nokia care centre my problems are still not resolved. This is not the way to react with your customer. You should give respect to your customer & provide proper services to him as Mahatma Gandhi already said, CUSTOMER IS GOD & YOU SHOULD RESPECT HIM.’

So, I once again request you to resolve my problem with immediate effect, otherwise if there is major mafucturing defect with the Handset kindly make arrangements to issue me a NEW HANDSET from Subhiksha Mobile Shoppe.

If required I will send Scan Copies of…………

• Handset Bill Copy
• Akshay Telecom Job Sheet Copy

Due to such services to the customer I purchased MOTOROLA ROKR E6 which please note.

Pls. look into the matter on top priority & on urgent basis.
Your valuable reply in this regard will be highly appreciated.

Thanks,
Your badly suffered Customer

Kiran R. Kulkarni
( +[protected] )

I agree, Nokia service centers only provide bad service. Golden Mobile, an authorized Nokia service center in Jordan, is among the worst. They have a very bad service. The staff needs some kind of course with title:"How to respect customer time". Very disappointing and irresponsible !

5 hours ago i brought a nokia 2310 from THE MOBILE STORE,P-21 KALAKAR STREET,KOLKATA700001. The shop owner told me sir you can charge your mobile at lest 10 hours, but after 4 ours our mobile display the one underline looking and i am really SHOCKED and really unhappy, because i believe nokia mobile but at this present nokia is a third class in the world.

why...? Nokia gives now a bad performance .When my set nokia 3110c
restart automatically so i scan my set but there is no virus .i have only one week to handle it and it give's problem .

I have purchased nokia 3110c on 07/08/07 from Subhikha trading, Mulund, Mumbai, Maharashtra, India. From very next week it giving problem. Getting restart again & again when insert a memory card. I have scanned the memory card & there is no virus in the memory card. Two times it will restart & third time phone will switched off. Again i have to restart the phone. It will work properly then. If i switch off the phone update the music library, again it will start giving problem. This is some thing to do with the phone it self.

i have a Nokia 3110c phone. the problem is, everytime i try to switch it on, it only shows the Nokia Logo then flashes 3 times then continues to fully switched off. i switched it on again but same thing appears. i cannot open my cellphone to restore factory settings or etc. i followed the steps given by other users having the same problem but nothing happens. its been 4 days and my phone is totally off. can somebody help me please?

I have ourchase nokia 3110c for the past one week and from that time on it has given me problem. First, it restarted again and again for three times before giving out and then it happens again. I am very dissapointed with this problem and wish Nokia can do something about all this problem. Can i get a replacement handphone for this. Does anyone read this complain?

Name: Inderjit Wali
Address: #121/A Surya Vihar, Wazir Bagh, Anand Nagar, Bohri, Jammu-180002
Model:Nokia 3110 c Black 1GB
Email:waliinderjit@gmail.com
IMEI no:[protected]
I lost my cellphone on 26th June 2011

i have nokia 3110c which i have bought 2 and half year before after the guarantee was over every monthly i have to update my software.

dear sir i lost my nokia 31110c mobile on railway platform 14th june night...
which was picked by some person...he answered my call once..after that he switched of the mobile...can you help in tracking the location of the mobile...i'll be grateful to you...thank you sir...

My imei number is [protected]. I want the phone to useful for the person and use mobile number that stole it...

My mp3 player is no more working, it will be updating for several times and later it shws file not found, i even restored d factory settings but it failed, and d files are there.

i have been using this phone for more than 6 months and i am satisfied camera is awesome 6300 nk is suppose to be 2mp as well but this is far much better restart you may have a faulty handset and the alarm thing is totally bull**** because i have got alarm for the last 4 moths and it gives you all the options th

i have got a mail from nokia@live.com
of i am winning the nokia lottery for the annuversury.

and i am send my details and give my phone no also.

then befor 2 day i got a call from +[protected]
from uk.
yesterday he call from delhi.
and say i have to deposit 25000 indian rupees to get the claim.
not he cancel my winning.and go back.
how i will belive.
is this true.
if yes it will cancel?

I GOT EMAIL THAT I HAD WON 100, 00000 GBP. IS IT TRUE?

NO. it is a scam. Ignore it!

recebi um sms no meu telemovel n +[protected] que ganhei 2, [protected] EUR na loteria

Concordo com todas condições referidas

Recebi ma mensagem de email de nokiabelgium@gmail.com no meu telemovel numero 9915508, que ganhei na lotaria Nokia lottery 2.500.000.000, 0 euros, preciso saber se é verdade, via meu email alex.evora@hotmail.com espero ter uma resposta

this is what it said perbatum
Once again Congratulations, Winner, we the staffs of NOKIA congratulate you as one of our lucky winners. Your email address have won you the sum of £1, 000, 000.00 GBP (One Million Great British Pounds) and all information concerning the facilitation of your claims will commence as soon as possible.

Note: Your email address tagged to your winning verification number is

VERIFICATION NO.: CN-[protected]

Every section on the form to the best of your knowledge be correct so as to avoid any form of falsification which could render the form useless and might lead to disqualification.

Note: that your funds have been insured and no deductions of any kind can be made on your funds due to the following reasons as follows below

(1) Funds has been Insured to an High Insurance policy that make it difficult to deduct from.
(2) Beneficiary is the one to pay for any Imposed Charges against his/her funds.
(3) The British Government stated in The BHC Law book 45-1 stanza 12, That winning funds should be remitted In exact value of amount won to winner.

YOUR WON PRIZE IS CONSISTING OF A SEALED WORLD BANK CHEQUE OF £1, 000, 000.00 GBP THAT WILL BE ISSUED OUT IN YOUR NAME, WHICH CAN BE CASHED AT ANY STANDARD BANK IN YOUR COUNTRY ] AND ALL NOKIA ORIGINAL CERTIFICATES REGARDING THIS PROMOTION.

DUE TO THE AMOUNT OF MONEY COMING IN A CHEQUE TO YOU, IT CANNOT BE SENT TO YOUR LOCAL DELIVERY SO THATS IS WHY WE ARE GOING TO USE A DIPLOMATIC SERVICE DELIVERY FOR THE OPTION YOU HAVE CHOSEN, AND THIS DIPLOMATIC SERVICE WILL DELIVER YOUR PARCEL TO YOUR DOORSTEP AND TO WHOSE SIGNATO

I have received one fro nopkia group also same words. I am going to send bunk banking info just to D__k with them

i dont beleave
its froud totaly
one sitting in asia and his claim officer in africa
idont beleave it.
when a person give his/her nic, license they use it for illigale things,
dont give your confidensional information to a person whome you dont know.

regard
Ali
Pakistan

Dear sir,

Please make sure that the above nokia promo is true. can you advise me if its happen to me.

my nokia battery No. : 0670400417535N016F20365265 is defected accepted by company but nut not agree to replace

From,

G.CHANDRAMOHAN.
4/766 MAHALAKSHMI NAGAR 4th
STREET,
K.PUDUR,
MADURAI-625007.
RES.PH.NO:[protected]. CELL: [protected]
E-MAIL-chandra_sacs@yahoo.co.in

TO,

MAIL ORDER SOLUTION, INDIA,
CUSTOMERSERVICE DEPARTMENT,
ANDHERI,
MUMBAI.

Respected sir,

I have sent my battery replacement delivery to mail order solution, andheri, mumbai, dated on MARCH 3/3/08. My battery no. is: 0670400363563N175723107201. After few months I also queried about this to Nokia Customer Care Center, they told me that they despatched my battery, and I will get it soon. But till today I have not received any battery from them.

So I request you to kindly take necessary action for my battery replacement in my above address.

Thanking you, Sir,

Yours,
G.Chandramohan.

Kindly replace my battery,

I am using nokia 2310 mobile and MY BL-5C nokia, battery is using which is not working properly while charging within 5min it is get heated up, so i keep this battery since some months, Kindly replace the battery which is usafe for me at this moment,
My battery No-[protected]
L075220101395
MADE IN CHINE,
MY ADDRESS:
V.M.PRASAD,
Qr.No. 56/B, ECC Flats,
Kadma, JAMSHEDPUR-831005,
JHARKHAND,INDIA

Good day,

I bought a Nokia N95 on the 5/10/2007 and on the 08/10/2007 I took it back with problems on the navigator that was not working, after I got the shocking news that I must pay R800 license to Garmen for the navigator to work I specially bought the phone for its capabilities with the navigation system in witch I am very disappointed in nokia because nowhere its stated that any amount must be paid for the navigator to work even in the specs of the phone its says that it is installed and 100 country’s can be viewed. The important point is the application of the navigator is part of the System software of the phone, when I ordered the N95 I expected it to have the full spec and functionality as Nokia has advertised it, and the Settings and I should have the ability to get this function working with no quibbles.

I find this extremely irritating and somewhat monopolizing

Can you please assist me with this, added is the specs of the phone. Built-in GPS navigation

Installed Maps application covering over 100 countries

Now don’t you think after eventually paying for the phone times over by the end of the contract should I have to resort to wayward means to have a fully functional (as intended by the manufacturer ) phone?

Regards,
Karin Commerford.

I have registered on nokia default battery site on 16 AUGUST 2007, till date I have not received the fresh battery and I am till date using the default battery. Very poor service!

I had registered my complaint to Nokia via the net regarding my default Battery BL -5C, giving all details on 16/08/07 and till date I have not received the new replacement. When will it be despatched.

i complained when the news about battery was out...i think its over 1.5 month now and no response yet.

very very bad service.
now i couldnt even find a link on nokia site to re-register the complaint

I have registered my default battery last month but till date i have not received the replacement battery.Is there any one who can tell me when whens the battery going to be replaced.

I have registered on nokia default battery site on 15/08/2007 days, till date i have not received the fresh battery and i am till date using the default battery. It Shows your negligence of customer care services.please send immidiately the replacement battery.

I agree .. same has happened with me 2

I HV SUBMITTED MY COMPLAINT FOR REPLACEMENT OF BATTERY BL-5C BATTERY THRU NOKIA WEBSITE. BUT I HV MENTIONED MY ADDRESS MUMBAI MY BATTERY IDENTIFICATION NUMBER IS : 0670400363563N283213109617
I HV SUBMITTED THIS THRU NOKIA WEBSITE ON 17/8/2007 BUT TILL DATE I HV NOT RECD REPLACEMENT BATTERY HENCE I REQUEST YOU TO PLEASE CHECK UP THE SEND THE SAME AT THE FOLLOWING ADDRESS IMMEDIATELY PL

MOB NO : [protected]
TEL : 91-22-[protected]
ADD : M PRABHAKAR SASTRY
ROOM NO.16, TRILOK CHS LTD.,
KATEMANIVLI (P.O),
KALYAN (EAST), DIST: THANE
MAHARASHTRA STATE-421306

AWAITING YR PROMPT REPLY SOON PL

B REGDS

M P SASTRY / MUMBAI / INDIA

My complaint has been registered with Nokia for replacement of BL-5C battery. As per their response my battery is still in delivery (since 20.8.2007). Let me know when can I get my battery. shall come personally and collect it from you. please reply.

SIR , WE BRING TO YOUR KIND ATTENTION THAT WE HAD PURCHASED MOBILE NO (6630 ) DATE 5-4-2007 FROM INTELLIGENT MOBILES 19 MG ROAD , NEAR POLICE STATION DEWSA MP TIN NO [protected] PH NO [protected], [protected], THE PIECE DID NOT WORKED PROPERLY WE CONTACTED YOUR AUTHORISED SERVICE STATION NOKIA CARE AT DEWAS MP ( TONK COMMUNICATION 16/1 MOTI BUNGLOW MAIN ROAD DEWAS (MP) TEL NO [protected] . AFTER TWO DAYS THEY INFORMED THAT THE PIECE CAN NOT BE REPAIRED BUT WILL BE REPLACED . AFTER TWO MONTHS THE NEW PIECE ARRIVED AT CENTRE WHICH IS BEARING MODEL NO 6681 . WHEN WE ASKED THAT WE SHOULD GET THE SAME MODEL IN REPLACEMENT THEY REFUSED AND SAID THAT NOKIA COMPANY IS GIVING THIS PIECE .WHICH WE DO NOT WANT . WE REQUEST YOU TO LOOK INTO THE MATTER URGENTLY OTHERWISE WE WILL BE FORCED TO GOTO CONSUMER FORUM COURT . KINDLY TREAT THIS URGENTLY AS THE MATTER IS PENDING FOR LAST TWO MONTHS .
ADDRESS SIR JOB SHEET NO 4222
GAUTAM JAIN
2 RADHA GANJ , NEAR GUN CAPS FACTORY
DEWAS MP
M NO [protected] ,, PH NO [protected], 253676

I have sent sms regarding battery status,but still did not received any feedback from them about changing of battery of BL 5C series. What should I do, someone suggest!

same happens with me on 1 Feb 2008 i have brought one brand new nokia6233 from hot spot New Delhi after 2 months headset giving me problem that headset not supported i visit in nearest Nokia care center they said that there is no problem regarding head set after 1 month again same problem occurred since i have visit 4 times in Nokia care center regarding this problem and they refuse to change now when i visit 5th time there in care center then they said u have crossed the warranty period of 6months but The sales person told me that you can claim the 1 year service warranty from the sales bill itself and its 6month 18 days just i request that person he refused and said u have to purchase the new head set.Now what should i do to get rid of this additional cost input. sometimes i found while listening to Music or Fm the connection of Headphone gets disconnected automatically & in Music mode the music starts on speaker mode. some time the Handset hangs up & need to be switch off & restarted.

Sometimes there are stores that are dishonest with their customers. Check the item before you leave the store, original accesories are replaced with counterfeit ones. The box should have a tamper sticker intact. I also own 6233 and USB cable is not included in the box, you should purchase it seperately (bad for Nokia).

To,

Customer Care,
NOKIA

Subject : Regarding Complaint of Nokia 6670.

Dear Sir/Madam

I had purchased NOKIA [protected]) on 12/1/2006. But within 6 month it hanged. I gave to service station at Sector 22 Chandigarh. They corrected saying virus problem. But within 6 month it hanged again(twice) they said moisture problem. I got Insurance covered also that time HCL. But it started hanging. NOKIA service centre was correcting it but I was facing same problem. Then when I went to new service station at sector 22 (OLD was closed). They refused to entertain & even misbehaved. So I got paid service done on 5/1/2008. but again it got hanged. So there are mainly two problem.

1) If its manufacturing defect why did not they replaced (Mobile Or Part) that time.

2) Or if its other (Parts) problem why they didn’t replaced the defective parts during validity of my HCL insurance cover.

So kindly let me know the solution of my problem. Which I am facing till date since from purchasing of handset. Or I have no other option other than to go to consumer court.

Regards
Pankaj Dwivedi
21/4/2008

Hi, I bought a Nokia 6670, from Shopper stop,kolkata, on the 29thof July 07, having NOkia 6670 A.Grey, having IMEI:[protected]; and ever since the set is in the service centre. There was a problem of rebooting and i gave the same to the Nokia Service centre, and the exhange happened three times and the problem still persists. They did not even bother to call and on my enquiring came to know that they would replace only the hand set and now thats over a month period. It so sad that you pay so highly for a high end set and then sit idle for the service centre to revert. It was a pethetic experience and now have lost hope on the set as well. But truly speaking NOKIA could do this was not expected.

Sir,
I lost my mobile handset 6670 purchased in 2006 on 22DEC 2009. Its IMEI no is359753000985060.
Kindly do the needfuls regarding this matter and help me to get back my handset as i have lost important informations and phone numbers along with that.
Thanking You
Dr.S.Y.Rangari
E mail - sidhu_rangari@rediffmail.com

Dear sir,

My Nokia 6670 (IMEI [protected]), Mob. no. [protected]
thieft from A-194 Street No. 7 Meet Nagar Delhi-110094

can u Trace my Phone.
Its very lucky for me

Arun vats
[protected]
arun5539@gmail.com

No expected

when i restar or off my nokia 6670 then on i dont know why it deduct my money 1.50/- Rs please give me some reason

The model which I have is the worst phone ever manufactured by any Company. It hangs all the time, it restarts all the time. Ask what not are the problems I face. I still have the same phone because I want to show the innocent people that NOKIA is cheating the consumers by selling bad and dirty phones. I will surely go to Consumer forum and claim the damages one day. Inspite of giving my phone for repair so many times, there has been no progress.

The phone model is NOKIA 3230.

My dear countrymen, I request you all not to buy Nokia phones. They are not only charging more for the consumer but are also cheating us by not providing good service.

NOKIA N72 IS A DAMM SIMPLY IT IS A DUMB PIECE, , , REASONS FOR THAT R AS FOLLOWS
1) FIRST OF ALL IT HANGS
2) VIRAL ATTACKS
3) RUNS VERY SLOW
4) POOR SOUND QUALITY WITH THE HEAD PHONE
5) N72 FAILS ITS QUALITY COMPARING WITH SONY ERICSON
SO PLZZZZZZZ I'M REQUESTING THE MANUFACTURER NOT DESIGN SUCH KIND OF PHONES IN THE MARKET IT SIMPLY DESTROYS THE THE NAME OF THE NOKIA COMPANY...

my nokia3230 phone is not properly work
problrm is phone is atomaticaly swich off
i replace a bettery

..//., /

servies

MY N-72 CELL MISSING/THEFT EMI NO: [protected]

my mobile missing

vikas_banker2003@yahoo.com

I TOTALLY AGREE WITH THIS THAT NOKIA IS THE MOST CARELESS PHONE COMPANY,IT HAS NO PROFITS IN FAVOUR OF ITS CUSTOMERS. I BUYED N-70,ON 17TH JANUARY FOR 2MONTHS IT WORKED FINE AFTER THAT IT STARTED CREATING PROBLEM 4ME,FIRSTLY MY HEADSET GOT DAMAGED SUDDENLY IT STARTED GIVING THE WORSEST SOUND QUALITY,THOUGH IT WAS IN GURRANTEE PERIOD THEY EXCHANGED IT BUT AFTER 1ONTH,I WAITED 4 IT FOR WHOLE MONTH,ND NEW LEAD STARTED CREATING PROBLEMS WITHIN A MONTH THEN AGAIN WHEN I WENT BY THAT TIME THE GURANTEE OF ASSECCORIES WAS OVER,IN BETWEEN THIS MY HANDSET GT HANGED SO MANY TIMES I GAVE IT FOR REPAIR ITS NOT 2MONTHS PASSED IT STARTED THE SAME PROBLEM ND THIS TIME ITS WORSE THAN THE LAST TIME...THE WORKERS ON THE CARE ZONE DNT KNOW HOW TO HANDLE THEIR CUSTOMERS THEY R UNAWARE ABOUT THE PROBLEMS RELATED TO PHONE HOW THE HELL THEY WILL GUIDE US? I ASKED HIM MY MEMORY CARD I GT WITH THE PH SO FORMAT IT ALSO HE SAID THAT WE WILL NOT DO,U JUST GO TO SOME OUTSIDE PH AUTHORITY I MEAN WHAT THE HELL NOKIA IS JUST MAKING FOOL OF PEOPLE THERE ISNO LIFE OF NOKIA PHONES...I THINK EITHER THEY SHOULD CHECK WHAT THEY R SELLIN OR TELL PEOPLE IN ADVANCE THAT U CAN SUFFER SUCH N SUCH PROBLEM WITH THIS PHONE

We have received exactly the same sms and e-mail. The grammar and spelling in the e-mail is what concerns me? I cannot find anything of any Nokia site.

Hi...im sorry DUSHYANT... but all the products which Nokia produces comes from QA and QC... there is some probability of bad product gets passed in the market but its very very low...means 5 in 1000.

But Nokia has ruled the market and still it is ruling. I agree it was very bad what happened to u and any body else... but there is a clause in Nokia policy in which we can replace the product in 72 hrs...please read it carefully.

The last option can be move to consumer court if you have all the legal documents.

All the best for future.

SAURABH MATHUR.