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MobileUnlocks
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MobileUnlocks Reviews 2

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MobileUnlocks Terrible terrible service/thieves

Over priced... Do not offer refunds.. literally stole my money and won't refund me. Realized I didn't need the service so I reached out to them n they said once started they can't cancel the order or refund.. said it's clearly stated on the site which it's Not! Eventually customer service said they would look at my case... But then they stopped responding...

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MobileUnlocks Refund? Nope, "Credit note"

After paying $15 for an eligibility check, the result of which was successful (the phone could be unlocked for any SIM card), I paid an additional $50 for the unlock code and have lost all my money. The phone could not be unlocked. They did not refund my money, they offered me a credit note to use ONLY on their website. Terrible experience.

Recommendation: Don't waste your money with mobileunlocks

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Navin pandey
US
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My phone lock I payment confirmed 2175

But phone no unlock please my payment refund

Order number MU696653

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MobileUnlocks Complaints 16

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4:16 am EDT
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MobileUnlocks Unlocking old lg phone

I wanted a backup phone so I went to this site thinking that they could unlock it considering I got it of my mums cousin in the USA. Just got straight ripped off paid $15US then $64US they said it would take days DAYS. Im gonna dispute the charges but I dont expect much. I cant seem to find any contact details to dispute this either. Theres is no number on their site. Can find a complaints email either.

DO NOT TRUST

got me cause I was in a hurry : (

Claimed loss: 80$ US

Desired outcome: My money back

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12:37 pm EST
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MobileUnlocks Unlock code not provided.

I paid $70 5o recieve an unlock code for unlock code for my Samsung Galaxy A51 locked to tracfone. After 10 days, they did not provide the codes and said I would need to pay additional money for a USB Unlock because my phone "does not prompt for an unlock code when a new sim card is inserted" My phone does prompt for an unlock code and I have evidence of it. I have tried to reach out via their live chat support but have not received a working email I can send my evidence to so that my refund can be processed. The only replies I am getting are from an AI bot called Anna. I need to speak with an actual person so I can get a full refund for the $70.

Claimed loss: $70

Desired outcome: Full refund to my credit card of $70 USD

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4:30 am EST
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MobileUnlocks icloud activation lock

65 between mobile unlocks.com to unlock my icloud they have not unlocked my icloud please refund all my charges I have requested many times but no response I am very poor please accept my request I will be very thankful to you I bought this app by mistake please believe me I have also sent you the evidence, of course you can check, I also have the bank statements, I have also sent you the email from mobile unlocks.com, of course you can check, thank you

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Is MobileUnlocks Legit?

MobileUnlocks earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MobileUnlocks to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MobileUnlocks is known for their high standards and safety. If you're thinking about dealing with MobileUnlocks, it's wise to check how they handle complaints.

MobileUnlocks has claimed the domain name for mobileunlocks.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Mobileunlocks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mobileunlocks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MobileUnlocks have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up MobileUnlocks and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While MobileUnlocks has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 16 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Our analysis of MobileUnlocks's website indicates that there are elements on the site that are commonly found on scam sites. It is important to be cautious and conduct thorough research before providing any personal information or making any payments on the website.
  • Mobileunlocks.com may be a potential scam or fraudulent website. It's important to take caution, red flags such as unsolicited emails or messages, requests for personal or financial information, unrealistic promises or guarantees, and poor website design or functionality.
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10:06 am EDT
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MobileUnlocks Unlocking a cellphone

On the 13th Oct, 2023, I charged $92.99 by Mobileunlocks to unlock a phone order# [protected]. I was contacted by someone called Jodi on the 16th Oct.2023 and was told that they were unable to unlock the phone and that I should contact AT&T USA, I did not get a refund what I got was a credit or so they say which I have no use for. I would however like to get my money back and not a credit. I tried to contact them numerous times but they failed to reply.

Andy,

Desired outcome: to get a full refund not a credit.

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6:20 am EDT
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MobileUnlocks Refund

In the beginning before the payment was processed it was stated that if unlocking wasn’t able to be done a refund would be made back to the card. However I was given a credit note for their website/services.. they were not able to do what I needed so there’s no reason for me to want nor need their services for anything. I’ve reached out via email several times and I haven’t received any response at all. I spent approximately $195 and I would like for my refund to be returned to my card. I never agreed to accept any credit notes as refund.

Desired outcome: Full refund returned to same method of payment

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Gabriel Adebayo
US
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Sep 13, 2023 1:26 pm EDT
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I got an incorrect 'unlock code ' having paid $105.00 and waited 18 days.

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9:51 am EDT
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MobileUnlocks Mobile Unlocking

I tried to unlock my Samsung s9 and i was quoted 11gpb but after inserting all my details it came up with a message to track my order and on clicking it i see that it is requesting another 26 pounds again to complete unlocking, This seem like a scam, I have emailed the customer service to refund my payment and cancel order but not gotten any reply yet. I want the order cancel and get refunded what i already paid as its only 5pounds to unlock in a phone stor

292612

Last 6 digits of my imei number

Desired outcome: Refund my payment

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10:24 am EDT
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MobileUnlocks Misleading Pricing: Hidden Costs for Unlocking Phone - Not Worth the Additional $64

I wish I had known right away that there are two separate stages of costs involved in unlocking my phone. It would have been helpful to have that information upfront so I could have decided whether or not to proceed. It feels like I was kind of tricked into this, and that's not cool at all. Can you please clarify how much the new phone will cost me? I'm not interested in paying an additional USD64 on top of the initial USD14.99. Thank you, but no thanks.

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10:24 am EDT
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MobileUnlocks Misleading Pricing and Hidden Fees: MobileUnlocks.com Review

So, I made my first payment of ?11, thinking that's all I gotta shell out to get my phone unlocked. But guess what? Turns out that's just the price for some eligibility check that I don't even need. They didn't bother to mention that there's gonna be another payment of ?26 to actually unlock the darn thing. Like seriously, that's way too pricey. Save yourself the trouble and go to legit websites like EE, where it's way cheaper. Don't waste your time with MobileUnlocks.com.

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9:34 am EDT
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MobileUnlocks Credit Card Issue and Unsatisfactory Transaction Experience

I haven't finished the process yet, but I'm facing an issue with my main credit card. It's never been a problem for me before, so I don't understand why it's not working now. I had to resort to using my debit card, which I'm not a fan of. Unfortunately, I can't provide a complete rating as my phone is still locked. The transaction experience wasn't ideal for me.

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MobileUnlocks MobileUnlocks: False Promises, Scam Tactics, and No Guarantees - Beware!

MobileUnlocks is a company that I had a really bad experience with. They promised me an instant unlock for my phone at a certain price, but it turned out to be a complete lie. After I paid the initial amount, they told me that if I paid three times that amount, there was a chance my phone would be unlocked. But even then, there was no guarantee. And to make matters worse, they wanted me to pay even more money after that. It's a total scam, no doubt about it. I really hope they either refund my money or actually do what they said they would and unlock my phone.

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MobileUnlocks Beware of MobileUnlocks: Outrageous Pricing and Poor Customer Service

So, I decided to give MobileUnlocks a try to unlock my device. At first, they charged me a whopping 15 dollars just to check if my device was eligible for unlocking. I thought, "Okay, that's a bit steep, but if it gets the job done, it's worth it."

After that, I went ahead and paid another 50 dollars to actually unlock my device's carrier. I was relieved, thinking that I was finally on my way to using my device with any carrier I wanted. But boy, was I wrong!

Now, out of the blue, they're telling me that I need to fork over a mind-boggling 344 USD to complete the unlocking process. I mean, seriously? That's just insane! I can't believe they would ask for such a ridiculous amount of money after I've already paid so much.

To make matters worse, instead of simply refunding me the money I've already spent, they're trying to offer me a credit note. Like, what am I supposed to do with that? It's completely useless to me! I don't want to be tied down to their website and forced to spend more money on something that should have been done right the first time.

Honestly, I'm beyond frustrated with MobileUnlocks. Their pricing is outrageous, and their customer service is just not up to par. I expected better from them, but it seems like they're only interested in squeezing every penny out of their customers.

I would strongly advise anyone considering using MobileUnlocks to think twice. Don't fall into the same trap I did. Save yourself the headache and find a more reliable and affordable unlocking service. Trust me, you'll thank yourself later.

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MobileUnlocks Terrible Experience with MobileUnlocks: False Advertising, No Refund, and Poor Communication

I had a really bad experience with MobileUnlocks (mobileunlocks.com). They took my money and didn't unlock my phone. The ad said that unlocks start from ?7.99, but they charged me ?38 and still couldn't do it. When I asked for a refund, they refused and claimed that I was aware of something that wasn't even mentioned on their site. Can you believe that? And to make matters worse, they stopped replying to my emails. It's so frustrating! If I could, I would give them minus 10 stars. They are definitely untrustworthy and unscrupulous. It's really disappointing that they stopped communicating with me when I asked for a refund.

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MobileUnlocks Disappointing Experience with MobileUnlocks: Hidden Charges, Failed Unlock, and Missing Refund

I shelled out 29 bucks to these guys at MobileUnlocks to see if they could unlock my phone. Then, they hit me up with another charge of 68 bucks when they figured out it was doable. I waited for about a week, but the progress got stuck at 95%. So, I reached out to their support and they told me that my phone couldn't be unlocked. They said they'd give me back half of what I paid, but guess what? It's been a whole month and still no sign of that refund. I've tried contacting their support multiple times, but it's like talking to a brick wall. I gotta say, I wouldn't recommend using MobileUnlocks. You better watch out, 'cause they ain't playing fair.

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MobileUnlocks MobileUnlocks: Dishonest and Ineffective - Save Your Money and Avoid the Scam

I gotta say, MobileUnlocks really got me good. I ended up losing over a hundred bucks, and let me tell you, they didn't even unlock my phone remotely like they promised. Nope, instead they just called up the providers and got the unlock for free. Can you believe that? Talk about dishonesty!

And to top it all off, they haven't even bothered to find a solution to unlock my iCloud. I mean, come on, isn't that what they're supposed to do? It's clear they're not being honest with us customers. So, take my advice and don't waste your hard-earned money on this scam. Trust me, you'll regret it.

Now, here's the kicker. They've given me some credit note instead of refunding my money. Like, seriously? I need that cash back, not some useless credit note. It's just plain frustrating. I'm determined to find a way to block their website and make sure they can't scam any more innocent people like me.

So, folks, stay away from MobileUnlocks. They're nothing but trouble. Save your money and find a more reliable service. You'll thank me later.

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MobileUnlocks Avoid MobileUnlocks: A Complete Disaster and Scam

I highly recommend avoiding MobileUnlocks (mobileunlocks.com) if you don't want to be ripped off. I foolishly decided to use their services to unlock my phone with Bell, and it turned out to be a complete disaster. I paid a whopping $140 for their so-called service, and they promised it would be done in 7 days.

However, after waiting patiently for a week, they informed me that Bell couldn't unlock my phone, but they would try going through Apple instead. I reluctantly agreed and waited for another excruciating 7 days. To my dismay, they then informed me that Bell had suddenly decided to put all unlocks on hold for a couple of weeks, even though they had initially claimed that Bell couldn't unlock it in the first place.

As if that wasn't enough, they had the audacity to offer me a mere credit of $109 to unlock a different phone. Outraged, I immediately emailed them, expressing my frustration and calling their actions nothing short of theft. But guess what? I received no response from them whatsoever. It's clear to me now that MobileUnlocks is nothing but a scam.

Save yourself the trouble and stay far away from them.

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MobileUnlocks Beware of MobileUnlocks (mobileunlocks.com): A Scam That Will Drain Your Wallet

MobileUnlocks (mobileunlocks.com) is a complete scam, let me tell you. At first, they lure you in with a cheap price that seems too good to be true. And guess what? It is! Once you've paid up, they hit you with another price that's three times higher than the original one. Talk about a bait and switch!

Now, they promise you that you'll receive the unlock code instantly. But hold your horses, because it took me a whopping eight days to finally get it. Eight days! Can you believe that? I was starting to lose hope, thinking they had taken my money and run.

But wait, there's more! After all that waiting, they have the audacity to ask for even more money. Can you imagine? They practically want the entire value of the phone itself. And mark my words, they won't stop there. They'll keep asking for more and more, like a never-ending money pit.

Now, when I finally had enough and requested a refund, do you know what they did? They didn't even bother to respond or show any care whatsoever. Instead, they gave me some useless store credit that I know I'll never use. So not only did I lose my hard-earned money, but I also lost any hope of getting it back.

Let me tell you, folks, this was a colossal mistake on my part. I should have known better than to trust these scammers. I tried reaching out to them via email, hoping for some sort of resolution, but it was like talking to a brick wall. They simply didn't care.

So please, learn from my mistake and stay far away from MobileUnlocks (mobileunlocks.com). Save yourself the headache, the disappointment, and most importantly, your money. Don't make the same mistake I did.

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zoran zadar
Zadar, US
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Jan 28, 2024 7:09 am EST
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First I paid 13,50eur for a preliminary check.

Then I got a message that it's ok and that I need to pay the second part of 44eur to unlock.

After the payment, they sent me a message that it couldn't be unlocked.

They don't give me my money back and they don't answer to my messages anymore.

I spent $50 and they didn't do anything

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gurbir sandhu
US
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Jan 21, 2024 5:43 am EST
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I paid 65 dollars to mobile unlocks.com to unlock icloud they haven't unlocked my icloud please refund all my money

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tina medina6
US
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Dec 02, 2023 11:04 pm EST
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They steal money from people credit or debit cards and people put best reviews on their websites and plus you can’t even speak to a customer representative

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Breun Keen
US
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Oct 25, 2023 12:23 am EDT
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The total cost was 14.99 on this date about 15 minutes ago.

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Daniel McPherson
US
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Sep 23, 2023 9:25 am EDT
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So I opted to get an unlock code after they check my IEMI they said it’s $28.99 so I paid it on my PayPal and then 5 minutes later they sent an email saying your 50% paid Um excuse me? No I paid what you said now they want $82.99 this is fraud and I want to contact the proper authorities for internet crimes.

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Jill Roese
US
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Aug 07, 2023 3:11 am EDT
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I have been waiting since July 4 for my IPhone 14 Pro Max to be unlocked. I am still waiting. Every week the company sends me emails stating they know there's a delay and that the issue will be resolved, and they invite me to contact them, but nowhere on the site is there a contact phone number or email address.

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AQ Khan
US
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Oct 10, 2023 6:22 pm EDT
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Replying to comment of Jill Roese

Have they unlocked it yet or refunded yet?

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Mary1965
Barrie, CA
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Aug 05, 2023 8:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Phone not unlocking after 3 days.

None replying to my emails.

I want my money back.

Cant get a hold of anyone.

Ruining my vacation.

Money back please.

Mary

marymca_34@yahoo.com

Overview of MobileUnlocks complaint handling

MobileUnlocks reviews first appeared on Complaints Board on Jul 5, 2023. The latest review Unlocking old lg phone was posted on May 4, 2024. MobileUnlocks has an average consumer rating of 1 stars from 18 reviews. MobileUnlocks has resolved 0 complaints.
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MobileUnlocks is ranked 55 among 139 companies in the Mobile and Cell Phones category

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