Nova Bus’s earns a 1.0-star rating from 2 reviews, showing that the majority of public transit operators are dissatisfied with their fleet.
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Reckless bus driver
Bus Driver, driving bus # 1910239 on Monday, May 11 at 7:10pm driving recklessly. Swerving in and out of lanes S president and Fleet St.
novabus articulate 60 feet bus - dangerous design and faulty manufacturing
I was excited when I saw the bus and its glamorous design. Then as a commuter, I was very frustrated because:
1. Because green light (door opening light) and the push bar (to open the door) aren't synchronized. When commuters see the green light on, they push the bar to open the door, the door does open until 2 seconds expire. As a result, doors get clogged creating commuters and drivers irritants.
2. Floor of the bus is very cold compared to other buses in the city of Toronto.
3. Inside the bus, the bolts and screws are so big on the iron bars around the sitting area, and poking out so much, commuters often hurt.
4. The components (plates and bars) in the ceilling and the advertisement sides of the bus sometimes dangerously dangle scaring the commuters of the fall.
5. I personally talked to some TTC inspectors, trainers and other officials and got the same feedback.
I sent an email request to the new VP (Mr. Martin Larose) of the company plant in Montreal in November 2017 to fix the problems so that the new buses will proved comfort, safety, and fearless travel. No avail. No reply, no fix of the problems.
And Toronto City Purchasing managers simply like filling their tummy barrels with grunting sounds. They don't care for the safety and quality.
I request the authority to fix these problems of this Nova bus series for the sake of the commuters.
Thanks.
Thanks for posting this. So far I found this freak'n bus looks good...but I've problems with the exit doors and screws.
still, they haven't yet fixed these problems..
Lousy job by TTC purchasing managers.
Novabus! This's a news to me...they need to improve their buses... cs as well.
Is Nova Bus Legit?
Nova Bus earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nova Bus. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Nova Bus has claimed the domain name for novabus.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Novabus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Novabus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Novabus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Nova Bus, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Nova Bus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Nova Bus has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Nova Bus Reviews 0
If you represent Nova Bus, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Nova Bus complaint handling
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Nova Bus Contacts
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Nova Bus phone numbers+1 (800) 350-6682+1 (800) 350-6682Click up if you have successfully reached Nova Bus by calling +1 (800) 350-6682 phone number 0 0 users reported that they have successfully reached Nova Bus by calling +1 (800) 350-6682 phone number Click down if you have unsuccessfully reached Nova Bus by calling +1 (800) 350-6682 phone number 0 0 users reported that they have UNsuccessfully reached Nova Bus by calling +1 (800) 350-6682 phone numberCustomer Service+1 (450) 472-6410+1 (450) 472-6410Click up if you have successfully reached Nova Bus by calling +1 (450) 472-6410 phone number 0 0 users reported that they have successfully reached Nova Bus by calling +1 (450) 472-6410 phone number Click down if you have unsuccessfully reached Nova Bus by calling +1 (450) 472-6410 phone number 0 0 users reported that they have UNsuccessfully reached Nova Bus by calling +1 (450) 472-6410 phone numberHead Office+1 (450) 568-3335+1 (450) 568-3335Click up if you have successfully reached Nova Bus by calling +1 (450) 568-3335 phone number 0 0 users reported that they have successfully reached Nova Bus by calling +1 (450) 568-3335 phone number Click down if you have unsuccessfully reached Nova Bus by calling +1 (450) 568-3335 phone number 0 0 users reported that they have UNsuccessfully reached Nova Bus by calling +1 (450) 568-3335 phone numberSt-François-du-Lac, QC+1 (518) 566-6682+1 (518) 566-6682Click up if you have successfully reached Nova Bus by calling +1 (518) 566-6682 phone number 0 0 users reported that they have successfully reached Nova Bus by calling +1 (518) 566-6682 phone number Click down if you have unsuccessfully reached Nova Bus by calling +1 (518) 566-6682 phone number 0 0 users reported that they have UNsuccessfully reached Nova Bus by calling +1 (518) 566-6682 phone numberPlattsburgh, NY, USA
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Nova Bus emailsinfo@novabus.com100%Confidence score: 100%Support
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Nova Bus address1000, Industriel Blvd, St-Eustache, J7R5A5, Canada
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Nova Bus social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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