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Nutrafarms

Nutrafarms review: Deceiving door to door sale 68

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8:34 am EDT
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I would be very careful of a company roaming around the Ottawa and Toronto area, they are called NutraFarms. They will try to provide you a sample and even heard they take back the sample if you don't sign up for a $3000 contract. NutraFarms seem to have been setup to deceive people.

The company has not being honest when I started asking questions such as where are the farms, where are the certification to back all the free range, no antibiotic claims. Nutrafarms Regional Manager provided excuses saying the farmers are shy and want to remain anonymous. Also their web site is "under construction" I was told after an email to someone in the "contact us". So any affiliations or certifications are not present on the web site. That actually makes sens because they don't have any. When you buy from NutraFarms, there is no way that you can verify what you are feeding your family. Also when looking at various trace on the internet it seems Nutrafarms started operating only in May 2008, before that, they must have operated under the name Canadian Select Farm because they both share the same postal address.

Maybe Nutrafarms is truly what they claim but it is not possible to verify because the company is not being transparent at all and also uses many deceiving tactics. Maybe the "blast freeze" makes the meat better as oppose to free range, etc.

Did you notice those that ordered, that you actually don't know the quantities you ordered until you receive it? This is quite a weird way of buy goods and from what I could see you will get about 160lbs of meat for the cost of $2895, that is probably 3 times the price you get from the real "free range" farmers out there that has all certificate and you can visit the farms.

Nutrafarms uses another deceiving tactics, they will provide you with a certificate with a big "Free Range" stamp. Unfortunately that stamp is an illusion because the small print shows "Free Range Canada Inc". That company is a whole seller no certification at all see www.freerangecanada.ca.

Anyways you have 10 days cooling off period to cancel in writing via registered letter. Beside the cost of registered letter, NutraFarm can't impose any other costs since they didn't provide you yet with any products except the free sample. see http://www.sse.gov.on.ca/mcs/en/Pages/Cancel_a_Contract.aspx

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68 comments
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Slowtothepunch
CA
Jul 03, 2019 2:14 am EDT

Wish I would if read this. The order looked huge and intimidating at first. But our little family ate through it in 6 months ! We paced ourselves too! Our whole annual grocery budget gone. Soup kitchen here we come:(. If anyone wants to trade this worthless soap it came with I am happy to oblige.

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Gordon Schmorden
CA
Mar 07, 2020 12:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Despite 2 written request for a dollar per kilo price for 10 common cuts of meat I have not gotten one specific number. I went to the web and I see that none of the current customers actually know what they pay per kilo for say, , , a prime rib roast or chicken wings.. Not one. Now I ask myself why would that be?

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FoodieIntheWild
Windsor, CA
Apr 09, 2021 8:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nutrafarms camouflages their prices with their concept. It's extremely over priced. There are better local bulk meat services available who offer local bulk meat with transparent prices. I digged the whole internet and I think the following are the best options:

https://www.packroadcountrymeats.com/ Great prices and local
https://www.farmclubmeats.ca/ Big variety and grass fed beef, lots of fish
https://www.papaearth.ca/bulk-order/ Locally sourced and transparent prices
https://www.harleyfarms.ca/ Specialized in grass fed beef and lamb, and straight from the farm.

  1. Nutrafarms Contacts

  2. Nutrafarms phone numbers
    +1 (800) 481-2001
    +1 (800) 481-2001
    Click up if you have successfully reached Nutrafarms by calling +1 (800) 481-2001 phone number 0 0 users reported that they have successfully reached Nutrafarms by calling +1 (800) 481-2001 phone number Click down if you have unsuccessfully reached Nutrafarms by calling +1 (800) 481-2001 phone number 0 0 users reported that they have UNsuccessfully reached Nutrafarms by calling +1 (800) 481-2001 phone number
    Customer Service
  3. Nutrafarms emails
  4. Nutrafarms address
    261 King St., Barrie, Ontario, L4N6B5, Canada
  5. Nutrafarms social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024