OBAGI’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of skincare enthusiasts are dissatisfied with their products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Warning: OBAGI Caused Eye Infection - My Dangerous Experience
I tried OBAGI and it was not a good experience. My eyes got infected and they were red, itchy, and burning. The swelling was infectious and I had to go to the doctor to get medication. It was really dangerous and I would not recommend it to anyone.
WARNING: Poor Product Quality and Customer Service - DO NOT Buy from Obagi.com
obagi.com got some serious issues with their product quality, let me tell you. Cheap garbage that does more harm than good. Steer clear from this mess.
Their customer service ain't much better. Got some major attitude issues going on there. Save yourself the headache, go find a different brand.
My Experience with Obagi Skincare: The Harsh Reality of Perfect Skin
Me and my skin have been on a wild ride with obagi.com for the past 7 months. Initially, I thought it was all gonna be smooth sailing, but boy was I wrong. The peeling never stopped and I was red like a traffic light all the damn time. It felt like my face was being put through a warzone, all thanks to obagi.
Let me tell you, this stuff is really harsh. I mean, I understand the whole "no pain, no gain" mentality and all, but this was a little too much for me. Despite all of that though, I must say that it did work wonders for my skin. My acne cleared up and my blackheads were gone. But at what cost?
In conclusion, if you're someone who can handle a little bit of discomfort, then go ahead and try out obagi. But if you're like me and can't deal with it, then maybe try something a little less intense.
Is OBAGI Legit?
OBAGI earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Obagi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Obagi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up OBAGI and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on obagi.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While OBAGI has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to OBAGI. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Obagi for Melasma: A Temporary Solution with Short-Term Results
I tried Obagi for my melasma and I gotta say, it worked pretty good - at first. But then I stopped using it, tried some other stuff, and my melasma came back like nobody's business. So I wouldn't really recommend it if you're looking for a long-term solution. It's just a band-aid fix, you know? But if you're looking for a quick fix and have some patience, it might be worth a try. Just know that it's not a permanent solution and you might have to keep using it if you want to keep seeing results.
Obagi Face Cream Review: Effective but Addictive Skincare Solution
so you have to keep buying it.
Obagi is a great site for those who are looking for some good face creams. I have bought some face cream from this site and it worked really well for me. I had many spots on my face and this cream helped to clear them up. After using it for some time, my face looked very clear and I was happy with the results.
However, the only problem with this cream is you have to keep using it. If you stop using it, your face will go back to how it looked before. So, it's important to keep purchasing it if you want to maintain the clear look of your face.
Overall, I would definitely recommend Obagi to anyone looking for good face creams. They have a wide variety of products to choose from and their website is easy to navigate. If you're looking for a solution to your skincare problems, give Obagi a try!
Warning: Terrible Customer Service and Unfulfilled Order from OBAGI (obagi.com)
So, like I don't usually write reviews, but this thing is like ridiculous. I ordered from these guys OBAGI (obagi.com) on August 15th right? And like, I still haven't gotten my stuff...AND NO ONE IS RESPONDING TO MY MESSAGES! Like for real, I sent them two messages and they haven't even read them or replied...like, what's up with that? I mean, I paid for these products and everything, so like, where are they? Now I'm all worried that I got scammed or something. So yeah, just wanted to let you guys know to be careful with these people.
Obagi Delivery Disaster: Unlocked Mailbox Leads to Stolen Package and Unhelpful Customer Service
I recently had an experience with Obagi that left me feeling frustrated and disappointed. I placed an order on their website and eagerly awaited my package's arrival. When it didn't show up on the expected delivery date, I contacted customer service. After a few emails back and forth, I learned that the package had been delivered - without requiring a signature - and left in my mailbox, which was unfortunately left unlocked. As a result, my package was stolen.
I was extremely upset and reached out to the Obagi staff for help. Unfortunately, they were not very helpful at all. In fact, they were quite rude and unprofessional. They didn't seem to take any responsibility for the fact that my package was delivered without a signature, and they made it clear that they weren't going to do anything to help me recover my stolen items.
It's a shame because I have heard good things about Obagi and was excited to try their products. However, based on my experience, I can't recommend them. If you do decide to order from them, I highly recommend requesting that a signature is required for delivery to ensure that your package doesn't end up like mine - stolen and unaccounted for.
Obagi.com: The Ultimate Solution for all your Skin Problems
I love using obagi.com for my skin problems. The website is so helpful and gives me all the right advice for treating any issues that come up. I recently bought some products from my doctor and saw amazing results. I'll definitely continue using their services and recommending them to others who have skin issues. Obagi.com has definitely won my loyalty!
Disappointed and misled: My Obagi Treatment Review
I ended up spending a lot of money on this Obagi treatment and my disappointment is very real. I thought that by now my skin would be in great shape, but that's not the case. The whole process was very inconvenient too, with a lot of creams to apply and a strict routine to follow. It was also very expensive.
Overall, I would not recommend Obagi for anyone with hyperpigmentation. Perhaps it works for other skin issues, but from my experience, it just didn't work. I feel misled by all the hype and fancy packaging.
The only positive thing I can say is that the customer service is very good, they were helpful and responsive when I had questions about the product. However, that alone is not enough to justify the high cost.
In conclusion, I would not buy Obagi again. It did not deliver the results I was hoping for, and the cost was too high. I'm disappointed that I wasted so much time and money on something that just didn't work.
Obagi Skincare Review: Is it Really Worth the Hype and the High Price?
So I went to a fancy plastic surgeon awhile back hoping to get some glow-up magic on my face. He was all like "girl, I got the perfect thing for you, it's called Obagi and it'll only cost you $477." That's a lot of money for me, but I figured it might be worth it if it actually worked. So I got the kit and started using it twice a day, every day since October 22, 2018.
And, ya'll, I gotta say, I'm a bit disappointed. My face looks the same as it did before I started using the stuff. I was hoping for smoother skin and less red spots, but no dice. What's even weirder is that I didn't even experience any of the peeling or breakouts that some people say can happen. So I don't know if it's just me or what, but I wouldn't recommend spending so much money on something that doesn't seem to do anything.
Overview of OBAGI complaint handling
-
OBAGI Contacts
-
OBAGI phone numbers+1 (800) 636-7546+1 (800) 636-7546Click up if you have successfully reached OBAGI by calling +1 (800) 636-7546 phone number 0 0 users reported that they have successfully reached OBAGI by calling +1 (800) 636-7546 phone number Click down if you have unsuccessfully reached OBAGI by calling +1 (800) 636-7546 phone number 0 0 users reported that they have UNsuccessfully reached OBAGI by calling +1 (800) 636-7546 phone number
-
OBAGI emailscustomerservice@obagi.com99%Confidence score: 99%Supportobagiclinical@obagi.com98%Confidence score: 98%inquiries@obagi.com81%Confidence score: 81%
-
OBAGI social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
- View all OBAGI contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!