Menu
For Business Write a review File a complaint
Occidental Vacation Club Customer Service Phone, Email, Contacts

Occidental Vacation Club
Reviews and Complaints

en.occidentalvacationclub.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Occidental Vacation Club Complaints 5

ComplaintsBoard
B
7:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Occidental Vacation Club Barcelo/occidental vacation club is a rip off

Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off!

I became a member in 2015 and was generally happy. Barcelo bought out Occidental right after that and boy has this been a nightmare. The sales people will lie left and right to get that sale and then people are stuck paying thousands of dollars for nothing. Members were the only ones who could book First Club rooms, now Barcelo let's anyone book them, at Xcaret, the FC pool that everyone was sold as private to FC, nope, now they say it's the teeny, tiny little spa pool to the left of FC, 4 bottles of alcohol in the room, we haven't had an issue with that YET but guessing eventually it will happen where they'll take that away too, reservations at ala cartes preference, nope we were limited last trip and then it changed due to complaints. Barcelo is a horrible company that bought out a vacation club and then took all those who bought into it and took away their amenities promised or they say they don't "have their unit available" in the Barcelo system so we get a hotel room. C'mon Barcelo you can do better for the members or buy my membership back and I'll leave ya alone.

Desired outcome: We'd like Barcelo to start honoring vacation club members benefits and stop ripping us off.

Read full review of Occidental Vacation Club and 1 comment
Hide full review
1 comment
Add a comment
C
C
Carlos Los Angeles
Lynwood, US
Jun 13, 2023 1:15 pm EDT

Have you decided to try and bind out of the contract? If so, what experience can you share with that?

ComplaintsBoard
M
12:26 pm EDT

Occidental Vacation Club Occidental Punta Cana

I tried to book the Royal Club in March but it was full so we settled for First Club

We are currently at the hotel and would like to join our friend [protected]@ the Royal Beach Club bar. Last night the bar would not serve us. Spoke to reps here only to be told that it would cost $45.00 each to go to the royal club for myself& husband. What is the extra for just to go to the bar

We don't plan on going to the restaurant. Why do much money? Can't accommodation be made for us

We leave on Saturday, may 7th.

Lawrence & Marie Paladino

Room 13-222

I like this to come to a resolution before I sell my membership

Read full review of Occidental Vacation Club
Hide full review
ComplaintsBoard
C
8:34 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Occidental Vacation Club timeshare

This company will tell you anything you want to hear to get you to buy into the company, they will show you wonderful pictures (but when you go to get those they are always a grade up from you) I own what they say is the best they have 2 bedroom royal club, but yet to get a room like in the book in aruba you have to upgrade? The pictures she the room in your time share, why would you need to up grade and if you own the highest they have why would you need to spend more? It's also getting to a place you need to book over a year in advance because they have over sold the time share and now have more owners than space, but if you go on line you can book a room and if you call under your time share they will tell you it's full. So again scam. They also give you rci and ice and they tell you nothing about it and than you have them calling you and have no clue what to do, the more "gifts" they give you the more that you will pay for your time share. Trust me you can find these time shares on line for almost nothing because people just want out from under them. The maint fee will just keep going up every year and its harder and harder to get into resort. The food has never been over a 3 star and you only get great treatment when you buy in don't expect that the next time you stay. Also they have not been doing anything with room care, maint, it's going down hill fast.

Read full review of Occidental Vacation Club
Hide full review

Is Occidental Vacation Club Legit?

Occidental Vacation Club earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Occidental Vacation Club's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Occidental Vacation Club. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

En.occidentalvacationclub.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

En.occidentalvacationclub.com you are considering visiting, which is associated with Occidental Vacation Club, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Occidental Vacation Club appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • That one en.occidentalvacationclub.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • En.occidentalvacationclub.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The en.occidentalvacationclub.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Occidental Vacation Club protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a website analysis and found that the main website for Occidental Vacation Club has a lower search engine ranking compared to similar websites in its industry. This could potentially indicate issues with the website's search engine optimization (SEO) and may affect its visibility and credibility online.
ComplaintsBoard
R
4:19 pm EST

Occidental Vacation Club termination agreement

We hired a legal service to cancel our membership in Jan 2017. The agreement with Occidental is they would terminate our membership and refund $1000, providing we never made critical comments on social media. They reneged on their agreement never refunded anything. Occidental Vacation club in Mexico is a run by hustlers who con you into what seems like a great offer but it really just a way to get you to pay outrageous monthly fees for years.

Read full review of Occidental Vacation Club
Hide full review
ComplaintsBoard
S
1:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Occidental Vacation Club occidental vacation club timeshare scam

I bought a membership with Occidental Vacation Club, the next day I asked for the cancellation but they refused because I was told that i had renounced to the clause which says that I have those 5 days, so from there I found it all very strange and I started researching and found thousands of complaints and bad reviews about occidental Vacation club, and greater was my need to cancel my membership! I researched PROFECO and saw that this practice was illegal, so I did not want to risk me to lose all my money, then i fast contacted a company dedicated to cancel timeshare memberships, called Mexican timeshare solutions, I told them my situation and they told me that like me exist many other people in the same situation or worst.. it is a whole mafia ! thank God MTS could cancel my contract and get my money back.

Never trust what they say those liars, if I had believed them and I had not moved surely i would continue giving them my money for 30 years, what a waste ! timeshare cancellation is possible, dont believe that not, be careful and stay sharp.

Read full review of Occidental Vacation Club
Hide full review

Occidental Vacation Club Reviews 0

Looks like Occidental Vacation Club has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Occidental Vacation Club, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Occidental Vacation Club complaint handling

Occidental Vacation Club reviews first appeared on Complaints Board on Oct 7, 2016. The latest review Barcelo/occidental vacation club is a rip off was posted on Feb 28, 2023. Occidental Vacation Club has an average consumer rating of 1 stars from 5 reviews. Occidental Vacation Club has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Occidental Vacation Club Contacts

  2. Occidental Vacation Club phone numbers
    +1 (888) 538-8048
    +1 (888) 538-8048
    Click up if you have successfully reached Occidental Vacation Club by calling +1 (888) 538-8048 phone number 0 0 users reported that they have successfully reached Occidental Vacation Club by calling +1 (888) 538-8048 phone number Click down if you have unsuccessfully reached Occidental Vacation Club by calling +1 (888) 538-8048 phone number 0 0 users reported that they have UNsuccessfully reached Occidental Vacation Club by calling +1 (888) 538-8048 phone number
    +1 (786) 522-1110
    +1 (786) 522-1110
    Click up if you have successfully reached Occidental Vacation Club by calling +1 (786) 522-1110 phone number 0 0 users reported that they have successfully reached Occidental Vacation Club by calling +1 (786) 522-1110 phone number Click down if you have unsuccessfully reached Occidental Vacation Club by calling +1 (786) 522-1110 phone number 0 0 users reported that they have UNsuccessfully reached Occidental Vacation Club by calling +1 (786) 522-1110 phone number
  3. Occidental Vacation Club emails
  4. Occidental Vacation Club address
    Ave. Sarasota #65, Bella Vista, Santo Domingo, Dominican Republic
  5. Occidental Vacation Club social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.