Oh Polly
Reviews and Complaints

I bought two dresses and a pair of cargos and only kept one dress for my birthday. I returned the other two items in the SAME parcel as instructed. And they are refusing to refund the dress claiming they haven’t received it. But they have returned the cargos WHICH WERE IN THE SAME BAG. Been in contact with them and they’re outright saying it was never in there so I don’t have the dress or the money. Honestly an absolute rip off. I’ve always shopped at oh Polly but the overall quality of products, customer service and just general how they treat their customers is in the bin. Don’t shop here you won’t get your money back.

USmy daughter ordered a dress for her birthday and it has been lost in delivery. tracking information says that the post office received the package. the post office says that there was nothing in that package they don't have anything to deliver to my daughter. and now apparently in order to get refunded for something that you never received you had to buy purchase protection. to me that sounds like a scam pay extra money and we'll guarantee that you actually get the item you ordered? shoddy customer service my daughter spent her hard-earned money as a 19 year old to get a dress to wear for her birthday which is long past and never received the dress. will never order another thing from oh polly again.

I ordered 5 items of clothing from Oh Polly, totaling $400. I added express shipping as well. When delivered, I received 3 items from oh Polly, none of which were any of the 5 items i initially ordered. They asked for me to send the mistaken items back , but on the return page, there was no selection to return the items that were sent to me by mistake. All i asked was to still expedite my initial order as i ended up sending back the items that were sent by mistake. They said they could not refund my money although they can see that i sent back the items that were sent by mistake. I asked multiple times that i would rather receive my initial items then a refund. They refused to do so and had the nerve to tell me that i can replace my order even though i have yet to be refunded for my initial order. There is no phone number to make this process easy. It’s all via email that appears to be automated. Since i spent money to expedite my order, i would have thought they would just still send my initial order.

Tbh, my first ohpolly.com order was a total nightmare. I was super excited to receive some new clothes for my birthday, but ended up being disappointed. They messed up the invoice paper, which caused me to have to pay an additional 80 euros as tax. I wasn't prepared to pay that, so I had to return the package right from the customs house, all thanks to their mistake! To add insult to injury, I was left with not even a single piece of clothing to celebrate my special day with. It was a mess!

Unfortunately, my second ohpolly.com order didn't fare much better. They made the same mistake again with the invoice paper, which meant that I had to pay more tax yet again. This time they told me they could compensate me for the mistake, but it wasn't so easy. Once I took my parcel out from the customs house after paying the taxes, I sent over the receipt to Oh Polly for the compensation. They then started to ask me for a bunch of other stuff as evidence that I had paid off the taxes. It was a kind of a back and forth for a while and I felt like it was a waste of my time.

All in all, I honestly don't think it's worth my time and money to spend 270 euros on three dresses only to be met with all of these inconveniences. It was not only a lot of extra taxes but also a huge waste of time. I had to drive all the way to the customs house multiple times. It was especially frustrating because Oh Polly's mistake was the root cause of the issue in the first place.

To be honest, I would only recommend that you order from here if you have an abundant amount of money and patience to spare.

Probably not many reviews have been left by me, but I gotta say that the stuff you get on Oh Polly's exquisite website and the way they treat their customers is really outstanding.

Let me tell you that the quality and the seams on the clothes I ordered (mostly from the swim collection) are really over my expectations. Getting a bikini for less than $50, yet having that kind of precision and quality? It's not something you can see everywhere.

I had to exchange a few pieces for different sizes/styles and I was amazed by the three lovely ladies who assisted me (Sarah, Stephanie, and Molly). They truly were prompt and courteous, really went beyond the standard service to get me sorted out and sent out the replacements before my original package even got back to them. This was great, as I already had some travel plans and the delivery wouldn't have made it on time.

Last but not least, the shipping was so quick! I could hardly believe it honestly. Getting a delivery within the same week was just awesome. Hats off to Oh Polly for this amazing service!

To sum it up, they are a fantastic company and undoubtedly have earned themselves a new loyal customer.

I gotta say, Oh Polly, you really let me down. I was super excited to shop on your website and take advantage of the unlimited next day delivery deal offered to account holders. But boy, was I wrong. Not only did it not show up on my account, but after trying to sort it out over multiple emails, it still wasn't fixed. And to top it all off, now I can't even access my account at all!

I mean, come on, Oh Polly. What kind of customer service is this? It's like talking to a wall. And it's clear that there's some kind of technical issue going on here, but it seems like they just can't figure it out. I've even had someone else log in on their account with the same browser on my phone and they had no problems, so clearly it's an issue with my account specifically.

But the real kicker was when they suggested that I go ahead and pay for next day delivery anyway and they'll "reimburse it later." Are you kidding me? Let me get this straight. You can't provide the service I already paid for, but I should go ahead and pay for it again on the hopes that you'll give me my money back eventually? No thank you.

At this point, I'm just fed up and want my money back. I'll be taking my business elsewhere from now on. And if I don't get a resolution soon, you better believe I'll be taking it up with my bank and getting a chargeback. This is just unacceptable. I shouldn't have to pay for poor customer service and a nonexistent delivery service.

Overall, I'd say that Oh Polly has a long way to go when it comes to customer service. They really need to work on their communication skills, as well as their technical issues. Until then, I'll be shopping elsewhere.

I ordered some clothes from Oh Polly back in November, y'all. It's already January, and I'm still waiting for my stuff. Trying to get in touch with customer service was a real struggle too, let me tell you. I had to wait five whole days for a response, and it was just back and forth for weeks before they finally said they'd send me another order. Like, seriously, why didn't they just do that in the first place instead of dragging it out for so long?

And when I did finally get my order from MONTHS ago, more than half of the stuff I wanted was missing. I mean, sure, some of the stuff on their site is super nice, but sometimes the sizes are a hit or miss. But honestly, the customer service almost makes shopping with Oh Polly unbearable. It's frustrating when you spend your money and time on something and then the company doesn't come through for you.

I even asked them to do something to make up for the inconvenience, but they didn't even bother. The outfits I ordered were supposed to be for my holiday festivities in December and my birthday, but I had to run out last minute and get new stuff since Oh Polly couldn't keep their promises. It's really disappointing because they have some great clothes, but they ruin it all by being so unreliable and making it so hard for customers to shop with them.

In conclusion, I don't recommend Oh Polly because they're just not reliable, and it's way too hard to get in touch with anyone from the company. It's such a bummer that they have such nice clothes and ruin it all by making the shopping process so difficult for their customers. Save your coin and shop somewhere else where your time and money won't be wasted, y'all!

Oy, let me just say - Oh Polly is NOT the business to mess around with. As soon as I ordered my clothes on August 23rd, I was given an order number, but it didn't work when I tried tracking it. Not cool! So, I reached out to Oh Polly and after a few days of waiting, finally got the tracking info that my items were shipped. But lemme tell ya, it was not an easy process. I had to constantly hassle them for updates and their answers were less than helpful.

Weeks went by and still, no sign of my items. Oh Polly told me they were delivered, but I hadn't received anything. After a whole dang month of going back and forth, I told them I wanted a refund because their customer service was TERRIBLE and they were unprofessional. But guess what? They wouldn't even give me my money back! What kind of shady business is that?

Okay, okay, okay - I will say that my friends have bought some super cute clothes from Oh Polly. But if anything goes wrong (like your colors being different IRL or the clothes not fitting right), then you better hope you don't have to talk to customer service because GOOD LUCK. They're less than helpful and downright rude.

Honestly, I'm not giving up on getting my money back. I'm taking this straight to Oh Polly's headquarters if I have to!

OMG, can I just say that I have had the WORST experience with Oh Polly? I mean, like seriously, I could give them minus stars if I could. So, here's the deal. I ordered a $140.00 dress for my 21st and paid $15.00 for shipping all the way to Australia and I was super excited because I had heard great things about their stuff. But boy, was I in for a bad surprise!

When I finally received the package, I was horrified to see white stains all over my dress, which was made of bandage material. I mean, it almost looked like hot wax had been spilled all over it or something. I was so disappointed and upset that I immediately contacted Oh Polly and even sent them pictures of the dress as proof. And you know what they did? They just sent me an automated email apologizing for the issue and that's it! Like, what are they even doing?

Anyway, their website clearly states that if an item is faulty, they cover the return policy. So, I decided to return the dress back to them four days after I received it, and guess what? It cost me a whopping $45.00 just to ship it back! But hey, I thought it was worth it because they would definitely refund me, right? So, I even sent back the receipt inside the delivery box, just to make sure.

But two weeks later, when I checked my accounts, they had only refunded me for the dress and not the postage. Like, are they serious right now? I mean, I ended up paying $60.00 in total just to ship it over and back all for a faulty dress that was their mistake in the first place!

I tried emailing them on three occasions, but they never bothered to get back to me. I mean, seriously, what kind of customer service is this? So, let me give you a piece of advice. Do NOT shop from Oh Polly. Trust me, you'll end up wasting your money and time on their faulty products and terrible customer service.

So like, I placed an order on Oh Polly's website (ohpolly.com) and it was for a pretty big amount, over $400 to be exact. The payment process seemed fine at first, but then they hit me up saying that there was an issue with some of the payment deets. They asked for my photo ID, which I had to provide within 24 hours. I did it and got confirmation that my payment had been accepted and my package was gonna be shipped soon.

But then guess what? Weeks went by and I still hadn't received my package. I was starting to stress because I was counting on these items for a photo shoot at the end of the week. I had to hit up customer service again to see what was up with my order. And you know what they told me? They said that my payment had "timed out" and that they were gonna refund me within 48 hours.

Like, what the heck? I don't get it. They took my money and then basically just sat on it for over two weeks. And then the customer service reps were giving me totally different answers that didn't even match up. It was so disappointing and frustrating. I was basically left with no choice but to get a refund and shop somewhere else. I could've used that money towards a company that's actually gonna follow through with their customers.

So, to sum it up, Oh Polly's customer service was seriously lacking in this situation and they left me high and dry with no explanation until I reached out. I'm not really feeling like I would trust them with my business again in the future.

So, I was pretty excited to place my order on Oh Polly! They've got such a great range of dresses for all occasions. I decided to go for an express DHL shipping option so that I could receive my dress within two to three days to South Africa.

The only problem was that I accidentally entered the wrong house number when I placed my order. I quickly emailed Oh Polly to fix it and they responded with a tracking number that I could check on the DHL website.

But when I checked the DHL site, it said that there was no package under that number. This was now three days after I placed my order, and I was supposed to receive my package today. I was starting to panic, especially since I needed the dress for a dance coming up in a week.

I decided to call DHL to inquire about the package and they said that it was possible that their depot had not yet received the package, which is why it was not showing up on their system. This was quite concerning, as I had paid extra for an express delivery and expected to receive the package within the promised timeframe.

I contacted Oh Polly about the issue, but I kept receiving the same automated response with the same tracking number. I was feeling pretty frustrated at this point. I really needed the house number for delivery changed and the dress posted to me as soon as possible.

I really hope this gets sorted soon, because I need that dress!

So, I recently purchased a bikini set from Oh Polly for a whopping £40. Honestly, I wasn't thrilled about paying that much for swimwear, but I thought it would be worth it since the company is known for their high quality products. I opted for standard delivery and anxiously waited for my package to arrive. I was so excited to wear my new bikini on my upcoming holiday in a couple of weeks!

But when my package finally arrived after 5 days of waiting, I was in for a rude awakening. Instead of receiving the bikini set I had ordered, I received a completely different item. My heart sank as I realized that I didn't have much time to get this issue resolved before my holiday. So, I contacted Oh Polly's customer care team and explained the situation. I stressed how important it was for me to receive the correct item as soon as possible.

The customer care representative was polite and sympathetic, but the only solution she could offer was for me to return the wrong item and wait 10 days for an exchange to be processed. Alternatively, I could reorder the bikini set for another £40. Unfortunately, I couldn't afford to spend another £40 on top of what I had already paid. So, I was left with no choice but to go for the first option.

Since it was Oh Polly's mistake, I requested that they cover the cost of postage for my return. After some back-and-forth, the representative agreed to do so as long as I provided proof of the postage receipt. A few more hiccups later, I was finally able to get the postage refund sorted.

However, things didn't go smoothly from there. I waited 10 days for my exchange, but instead of receiving the correct item, I got an email saying that they had refunded me instead. I was so confused and frustrated! To make matters worse, when I checked the website to see if the bikini set was still in stock, it was sold out! All the time I had wasted trying to sort out the incorrect order caused me to lose out on getting the product I wanted.

As if that wasn't bad enough, when I checked my refund, I noticed that Oh Polly had deducted £3.95 from the amount I had paid! They had apparently "forgotten" that they were supposed to cover the cost of postage and just took the money out of my refund. I'm still missing £3.95 after this whole ordeal.

I have to say, I will never be purchasing anything from Oh Polly again. The whole experience was a headache and a complete waste of my time and money. It's not rocket science to double check orders before shipping them out. Hopefully, other customers won't have to go through the same frustrating experience I did!

The experience I had with Oh Polly was not a good one. I was excited when I placed an order for a white satin dress, hoping to wear it to an event last weekend. I was very careful selecting the right size, as the fabric wouldn't have much stretch. According to Oh Polly's size chart, a size 6 is 33-25.2-36.2. I thought this would be perfect because I'm a 33-25-35/6. However, I was wrong!

The size chart notes that if you have a bigger bust, you should try sizing up. Don't get me wrong, big busts are lovely, but so are little busts. My bust size is average, and the size 6 should fit me according to their size guide. Unfortunately, when I received the dress, I unwrapped it and excitedly put it on, but guess what? The top part of the dress cannot be zipped up, not even close. We're talking over an inch of distance between the zipper, and even if I did manage to zip it up (which was impossible), my nipples would be exposed to the world!

I contacted Oh Polly's customer service right away to tell them that the dress does not fit and to let them know that the size chart doesn't reflect what I have received. Annie, who was the representative handling my case, responded by telling me to return the dress at my own expense and to place a new order up 1 or 2 sizes. But I am not a size 10! Oh Polly will only refund the cost of shipping (for another dress, not the return) as a gesture of goodwill for a dress that I would not have received in time for my event (which I had already mentioned to them).

After many emails, I realized that Oh Polly's customer service was terrible. They were not helping me with my concerns, and they provided me with no other option than to return the dress at my own cost. Oh Polly is only fulfilling their legal requirement of being mandated to give a refund under UK Law (minus shipping, unless the item is faulty).

Interestingly, under the Consumer Rights Act (2015) in the UK, the item must be as described, and the goods supplied must match any description given to you, or any models or samples shown to you at the time of purchase. If they do not, then they are faulty. In my case, the dress was faulty because it did not fit according to the size chart provided by Oh Polly.

Now, I will be out of pocket for the express shipping charge of £7.99 plus $23-30 AUD to send it back to the UK, which is $38-45 AUD in shipping alone! For nothing! I used the size chart that Oh Polly provided, and I made sure to correctly measure myself before placing the order. Oh Polly's sizing is ridiculously off, and their chart is incorrect. I will now be out of pocket for a lot of money due to them denying this.

I do not recommend purchasing from Oh Polly. Their customer service is terrible, and even though I couldn't wear the dress, I noticed that the quality of the fabric isn't the greatest either.

So, I ordered a dress from Oh Polly and was eagerly waiting for it to arrive. However, after a few days, I realized that the tracking information didn't include an estimated ship date. I was a bit confused and decided to email their customer service team to inquire about it. Unfortunately, I didn't receive any updates for a while, and the tracking information remained the same. It was frustrating not knowing whether my dress had even moved or not.

After a few more days of waiting, I finally received a response from their customer service team. Apparently, all orders were delayed, and there was no estimated time of arrival. I was disappointed to hear this news, as I had an event coming up soon, and I needed the dress for it. I decided to buy another dress from a different store, just to be safe.

One thing that I found frustrating was that every time I emailed their customer service team, I would talk to someone new. It was hard to keep track of who I was talking to and what they had told me. Additionally, their responses were always the same - "Tracking says this, sorry about that." I wish they could have provided more information or offered some sort of solution.

Overall, I think Oh Polly has some cute dresses, but their shipping and customer service could use some improvement. If you're in a rush to get a dress, I would recommend looking elsewhere. However, if you have some time to spare, you might be able to find a good deal on one of their dresses secondhand.

So, I recently bought the Sunset Lover Cross Strap Dress from Oh Polly's website. It was priced at a sweet deal of ?0.00, and my friend also snagged one for herself. However, it turns out that there was a glitch on their end, and they weren't supposed to offer the dress at that price. But, some orders were shipped out anyways, including mine.

But, when I reached out to Oh Polly's customer service to inquire about my order, they cancelled it and refused to refund me. I also had purchased two other dresses, each priced at $18, and they refused to send those to me as well. I mean, come on, at least refund me for the items that you cancelled!

Their customer service team was a complete mess. They couldn't even spell "does" correctly, and their preset messages were filled with grammar errors. It was frustrating to deal with them, and I felt like they weren't even trying to help me out.

As a new customer, this experience was completely unfair. I either want a full refund or to receive my items. I'm planning on disputing the charges with my credit card company, and I definitely won't be shopping with Oh Polly again.

So listen up folks, I have an unfortunate story to share with you all today. Recently, my girlfriend and I ordered the same dress from Oh Polly, which we were both super excited about. However, when she tried it on, it tore immediately, and not because she was 'too big for it'. It turns out that the dress was poorly made and the fabric was way too delicate. It was truly heartbreaking to see that beautiful dress get ruined after just one wear.

So, I decided to order the same dress but in a size up, hoping that it would solve the problem. But unfortunately, the dress I received had the exact same issue. It tore so easily that it was practically impossible to even wear it out of the house. It was extremely disappointing, to say the least.

When I contacted Oh Polly about it, they refused to provide a refund for the faulty item. Instead, they offered a mere 20% credit, which I found to be quite unfair. I mean, why should I pay for something that was clearly not made properly? It just didn't make any sense.

To make matters worse, we went back and forth with Oh Polly for three whole weeks without any resolution. It was such a waste of time and energy, and I wouldn't wish this kind of experience on anyone.

All in all, I would advise against shopping on Oh Polly's website. Their customer service is subpar and their products are unreliable. It's really disappointing to see that a company like this doesn't care about their customers' satisfaction. So, take my advice and steer clear of this site.

I gotta say, I ordered three things off Oh Polly's website and when I got my package, there was only ONE thing in it! I was pretty cheesed off because I paid for all three items. Ain't no one tell me they were out of stock or anything. The slip only had the one item on it too. So I sent them an email with their form thing and finally they got back to me. They said they messed up and two of my three things were out of stock. I was like, okay, whatever, just give me my money back. But they tried to short-change me! The refund they gave me was waaaaaay less than what I was supposed to get. I had to contact them AGAIN and make a big stink about it before they finally gave me the right amount. Honestly, I'm not gonna shop there again and I'm gonna be sending that one thing I did get back. It's just not worth the hassle, you know?

Gotta say, I was on the fence about Oh Polly since I saw a lot of peeps ragging on 'em, but I decided to bite the bullet and order some stuff anyways. It *iscute, after all! Anyways, I ordered some leggings and sports bras, but they were way too roomy. I sent it all back - multiple items, mind you - but I didn't hear anything back from Oh Polly. They said it would take 10-15 biz days to sort out, but I was getting a *littleantsy. So, I reached out to their customer service to see what the haps was, and all they said was to wait it out. Geez, wouldn't it be nice to get an update or somethin'? I didn't have a receipt from the post office, which made it tough to get some answers from Oh Polly's customer service peeps. I'm crossing my fingers for a refund, but honestly, I wouldn't be surprised if it falls through at this point. Long story short: don't take your chances with Oh Polly if you're planning on sending anything back. Better safer than sorry, ya know?

So, I recently tried Oh Polly for my bday outfit and gotta say I was pretty bummed with the sizing. Now, I know I'm not the smallest girl out there, but come on! I ordered my correct size which is a solid 8, but holy smokes it was wayyyy too small. I was really disappointed because I was excited about their clothes, but they seemed to be made only for petite women. Ya know what I mean? So, without really analyzing the situation, I returned the items (which I still don't have my refund for by the way) and gave them a second chance. I re-ordered everything in a larger size. A whole 12, that's like 4 sizes bigger than I normally wear. I mean, I figured if it was too big, I could just get it custom-fitted, but nope. They just had to go and disappoint me again. Still too small!

Now, let me tell you I have a trip planned to Vegas tomorrow and I simply don't have the time for this hassle and disappointment. It's really sad to know they are associated with PLT/Boohoo, which by the way, I love both those sites. But Oh Polly just doesn't cut it for me. I'm extremely unsatisfied and they won't be getting my business anytime soon.

I sent back an item to Oh Polly (ohpolly.com) a month ago because it just didn’t fit me right. I had to reach out to them via email to let them know about my return. Unfortunately, it took DAYS for them to get back to me. When they did, it was really frustrating because they just kept asking me the same questions that I’ve already answered. I gave them the details that they need, including the order number, name of item, and postage information. To make sure that they understand my concern, I also included pictures of the item. However, despite all of this, the refund is still not processed, and I have not received my money back. The worst part is that Oh Polly continued to send me questions that I’ve already answered. As a result, their customer service completely failed me. I highly suggest that you don’t order items from this website if you’re planning to return so that you won’t experience the same headache that I had.

This time around, I wanted to buy a dress from Oh Polly. Now, normally I wear UK 4-6 and US 0-2, so I wasn't expecting any issues with sizing. However, upon receiving and trying on my UK 6 dress, I quickly realized that there was a major problem with the fit. Ladies, let me tell you - the dress was so small that it felt like it was made for a pre-teen.

I'm not going to lie, I was pretty disappointed. I mean, I've worn Oh Polly dresses in the past and they were perfect. So what happened this time? I have a sneaky suspicion that the sample sizes may need some rethinking. Surely they must realize that a UK 6 dress that's actually a US size 0 just isn't going to work for the majority of adult women out there. I feel like the designs should be resized to reflect true women's proportions - because let's face it: most of us have curves.

Speaking of curves, I have a bit of a problem when it comes to my chest area. If you know what I mean, you know what I mean. So, when I got the dress, I was hopeful that the cups would be able to accommodate my lady lumps. Unfortunately, that was hardly the case. My poor boobs were spilling out of the cups like no tomorrow. And don't even get me started on the hip area, that was so tight it could barely contain anything.

Now, I'm not saying that Oh Polly dresses are terrible. They have some amazing designs that are perfect for a night out or even a special occasion. But, if you're ordering online like I did, I think it's best to be careful with sizing. And who knows? Maybe someday Oh Polly will realize that most women aren't children-sized adults with no curves!

Oh, and for those who are curious, I'm 5'6" and 112 lbs with an athletic build.

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Man, let me tell you about Oh Polly. They straight up scammed me of $700, man. I mean, first of all, their app glitches like crazy. And then their customer service? Don't even get me started, dude. They ain't worth a damn. All they do is ignore you and send a bunch of automated messages. Like, come on now, I got real issues over here. And I gotta wait days and days for a reply? That's just ridiculous.

And it's been a whole week and my issue still ain't resolved. Can you believe that? Honestly, I ain't surprised. Oh Polly is shady as hell. They even deleted their reviews on Facebook, man. They know they ain't got nothin' to offer, so they try to hide their true rating of 1.8 stars. Don't let those fake positive reviews fool you, either. I swear they got some bot flooding them sites every time somebody leaves a bad review.

But you wanna know the real deal? Just go search for the Oh Polly Facebook page on your mobile phone browser. You'll see the true colors of these scammers. Ain't no hiding from that, dude.

Hey guys, Alana here! I wanted to share my thoughts on my recent purchase from Oh Polly. I decided to go with the "Sandcastle Ruched Cropped T-Shirt Bikini Top in Cream" and the "Sandcastle Strappy High Rise Thong Bikini Bottoms in Cream." At first glance, this bikini set definitely caught my attention and I was excited to give it a try.

After trying it on, I have mixed feelings about this set. While the top is super cute and could definitely double as a shirt, the bottoms were a different story. I have to admit, I was a little disappointed with the amount of material provided in the bottoms. There was barely enough to cover anything and my behind was basically exposed. I felt quite uncomfortable wearing them and on top of that, I was sweating quite a bit in the top.

Recently, I made a video review featuring 7 different bikinis from 7 different online stores on my channel, Alana Arbucci. Out of all the swimsuits I tried, this one was definitely one of my least favorites. It may be cute for taking Instagram photos, but I would say that it's just not worth the money, especially if you're planning to wear it for practical use.

Overall, I would say that if you're looking for a cute top that could work as a shirt, go for it! However, if you're hoping to use this set as a practical bikini, I would say that it's probably best to pass on this one.

Hey guys, I just wanted to give my honest review about Oh Polly. Let me start by saying that their clothing and shoe selection is off the hook! I mean, seriously, they have some amazing, awesome pieces that I can't find anywhere else. However, I have to admit that I was really disappointed with their shipping and return policy.

I live in Greece and the last time I ordered from them, it took a whopping 1.5 months for me to finally receive my package. That's a really long time to wait for anything, let alone some new clothes! And to make matters worse, when I finally got my package (which was order number OHP7790GB***001, by the way), it just didn't look as good on me as I had hoped. So, I decided to return it.

But here's where things got really frustrating. In order to return my order, I had to pay for the postage myself. And after contacting several different transport companies, I was told that it would cost me anywhere from 50 to 80 euro to send it back. Ugh! That means I basically have to pay twice for something that didn't even work out for me.

All in all, I think that Oh Polly is an amazing site with some really innovative clothing options. But if they want to keep their customers happy, they really need to pay more attention to their shipping and return policies. It's just really disappointing to spend that much money on something and then have to jump through all these hoops just to return it. I hope they take this feedback to heart and make some changes, because I would love to keep shopping there if they do.

Oh Polly is a brand that I have been a fan of for quite some time now. I love their dresses and a lot of their clothing items, but I have to say, I am pretty disappointed in their sizing and overall fit. I have always been a size 6/8, but when I buy dresses from Oh Polly, they are always so tight and uncomfortable. I have no idea why their sizing is so inaccurate, but it's very frustrating. I recently bought a dress in a size 8 to be on the safe side, but it was still too tight. That's why I had to buy two dresses in different sizes. It's a real hit and miss situation with Oh Polly.

Another thing that really annoys me about Oh Polly is that their clothes have no stretch at all. It's like they are made for mannequins instead of real-life women. I find this is particularly true with their dresses. They might look pretty, but they are so uncomfortable to wear.

The zippers on their clothes are also a nightmare. I cannot count how many times I have struggled to zip up the dresses I have bought from Oh Polly. They use these tiny little zippers that are so cheap and hard to fasten. I just don't understand why they can't use something more substantial.

And don't even get me started on their customer service. I had a dress that fit me perfectly, but the strap broke after I wore it just once. I contacted Oh Polly about it, but they wouldn't refund me because I had worn the dress. I mean, come on! I had only worn it for a couple of hours, and the strap completely came off. It's not like I had had the garment for weeks or anything. I found it really unfair and frustrating.

Overall, I think the clothes at Oh Polly are highly overrated for what they are. Yes, they look pretty, but they are so expensive, and the customer service is terrible. Plus, the fit is just not good. Especially if you have boobs bigger than a B cup! I've learned my lesson when it comes to buying clothes from Oh Polly and I think others should be cautious too.