Oops­
Reviews and Complaints

I downloaded the app to give it a try. After linking my checking account, I started using the app and realized minutes later that it was not a tool I needed. After removing my bank account from the app, I was going to delete my account and app, but there is no option. It feels like a scam, and now I'm a bit worried.

i love organizing my $$ spent and this makes it so easy and organized. im bad at just spending money and not remembering where/what it was for. i wish there was more categories to really narrow it down or it’s just missing some that should already be on there but i’m sure as the app gets older then more catagories will be added. oooo or if we could just do customizable catagories! it also would be cool to do multiple categories in one purchase like if i got “groceries and self care” during one walmart trip. that would personally help me a lot still love the app (:

I think this app has a brilliant concept however the developers miserably fail in execution. There is absolutely no assurances to data security other than a “trust us.”

First, If they want people to put their bank information into an app then they need the app to look less like it was built for middle schoolers. I understand this is for a younger audience but unless their demographic is 10-13 year olds they need to make it look more mature and reputable. The app itself looks cheap, tacky and like it would give my phone a virus.

Additionally, their shady advertising techniques make them lose all credibility and trust. How do they expect anyone to trust them with their data if they appear to be trying to get around FTC laws? It comes across as shady because those laws are to PROTECT consumers and by this company seemingly attempting to avoid them, it sends the message that this company does not care about protecting its own customers. It also sends the message they likely don’t care about protecting consumer information either. It made me wonder what other consumer protection laws they would try and get around. Also, it made me think that if they are being deceptive in their advertising then surely they will be deceptive in all aspects of their business. Not a company I would or anyone should feel comfortable putting their data into.

My suggestion is stop with the deceptive Tik Tok influencers. The people in the comments are not buying it. Had the tik toker just disclosed they were part of an advertising campaign or whatever then I might have actually gone through with entering my information in the app. Instead I felt bamboozled.

I think this app has massive potential if it made the necessary adjustments to instill trust in their user base. Hopefully some other finance app like Venmo will pick up the idea though because I definitely want to use something like this.

I want to like this app but it keeps unlinking from my Amex and my bank account. I keep having to login to all my accounts. Until the app developers can fix this issue I’m deleting this app. Don’t waste your time!

I want to use this app so bad but when the tutorial pops up with the “shake to undo” i’ll shake it and the tutorial keeps telling me to do it and won’t go away. If you try to click out of it, it wont leave. pls fix this so i can use your app!

The app looked like it would help me a lot with my financial personal needs. The design looked promising and easy to use, however it was a bit annoying at the fact that it requires me to input my card. I wish it would let me proceed without having to put in my card.

The app seemed well out together and was recommended by a friend. The tutorial does not allow you to progress unless you send a text to someone. Fair enough you want to have more people use the app, forcing your user to send texts to others is not the way to do it though.

Tried to download the app and my god it’s frustrating. After inputing the code it sends you, you wait. Try to register your bank, you wait. Once you’re done logging into your bank account you get stuck on a spinning wheel (I let my phone sit for about an hour). Broken app.

Please let us use the app without a bank account. Seems like a major red flag. If I’m manually inputting what I spend, there’s no point to link anything.

Plus— I use an Apple Card for everyday purchases which isn’t even linkable. So a whole group of people are excluded from enjoying this app.

6 different people are illegally advertising this app on tik tok… not following FDIC marketing and advertising regulations. The fact that these people are being so reckless tells me my info is not safe! Don’t fall into this trap. The children of Tech millionaire giving financial advice? Run!

Can’t proceed to use the app without connecting to your bank, very bad sign.

the swipe up feature to search categories is so beyond fcked up and annoying please fix it

I would like to delete my account but there is no option seems like something, shady contacting my bank

Your email [protected]@oops.finance bounces back. How does someone get hold of customer support to cancel their account?

It’s so annoying to switch between December 2022 and January 2023 when looking through finances and comparing the two not. Make an arrow switching between months please.

this app will steel your card and banking information! this is what happened to me i had to go to chase and they told me my information was stolen online, when they checked they found this is the source!

I was really excited to use this app, but only lets me add bank account. I use my apple card for my every day purchases and spending so having my bank account would be useless for me. please add a way to connect credit cards or apple card!