Menu
For Business Write a review File a complaint
CB Drug Store OptumRx They are selling drugs that are illegal.
OptumRx

OptumRx review: They are selling drugs that are illegal. 15

M
Author of the review
8:51 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Optumrx promised medications for pain, to help the suffering and needy. Prices were very appropriate. Beware. I was fooled. The website is generous, easy and available. DO NOT BUY FROM THESE PEOPLE! They are selling drugs that are illegal.

15 comments
Add a comment
N
N
Nelson Silverstein
US
Send a message
Aug 15, 2018 4:49 am EDT

Their web site does not work. Track order link "sorry try again at later date"
Unable to track package requiring signature
Try calling interminable hd time s 20+ min
I

W
W
whitefeatherfloating
US
Send a message
Sep 03, 2018 12:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just called for my last refills on 11/26/17, and the recording said I did not have any refills left. I don't understand this!

C
C
Chet Wozniak
US
Send a message
Sep 10, 2018 5:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Synthroid rx ran out 4 days ago. this is a death sentence

T
T
Tony Ieradi
US
Send a message
Sep 10, 2018 9:55 pm EDT

The website has been down for 2 months. They keep saying "it will be up tomorrow". In this day and age home can a company be down for 2 months? What a pain it is dealing with them. Worst customer service ever and we will switch providers. I hope they go out of business! How can this be?

B
B
Bindhumol1988
US
Send a message
Sep 11, 2018 6:28 am EDT

Very bad service. If you don't have adequate set up or staffs don't make it mandatory home delivery.. it is just waist of time. I had to be on phone for 1 HR today.

Z
Z
Zhijun Ruble
US
Send a message
Oct 15, 2018 10:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had one requested medication Estradiol Dis 0.1mg, three months is 20 dollars, but they kept sending me Minilliv patch 0.1 mg, three months is 139 dollars. I found called before shipping, but they still sent me Minilliv and charged me 139 dollars. I have documents approved what requested and what shipped.
zruble@hotmail.com

View 0 more photos
B
B
Bscanzano
US
Send a message
Nov 12, 2018 10:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My doctor & I have been trying & trying to get my script filled for estratest hs for 3 months. This is totally insane & I will be contacting consumer affairs & the better business in ny so people won't waste their time !

J
J
John Ferry
US
Send a message
Sep 29, 2019 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My doctor call into Optum RX mail order 9/11/19 is a medicine to keep my heart in rhythm to avoid afib and another stroke. It is now the 23rd and Optum RX keeps canceling the prescription saying they have to talk to my doctor.I have connected them up with my doctor's office and still get the same answers from Optum RX and they cancel again

R
R
rackowitz
tyler, US
Send a message
Aug 22, 2022 5:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Too numerous to dialogue If someone is interested, call me

Hard to believe such a potentially great Co. is so disjointed. Probably my last order---What frustration Even the survey does not work.

What happened there?

I wonder if senior management knows what is happening?

S
S
sashashah
US
Send a message
Oct 03, 2022 3:37 am EDT

I was charged $307 on my credit card without my permission or knowledge until I checked my statement. ABSOLUTELY RIDICULOUS!

R
R
Raji Sinha
ALBUQUERQUE, US
Send a message
Oct 23, 2022 2:56 am EDT

In 2021 Optimarx charged too much money for my medicine, Advair (Inhalelor). I returned it but they never acknowledge it and stop giving me medicine. I a retired 82 years old. Is there any way you can forgive that money and I will start buying medicine from you? I like Optimax. Please help me

B
B
Barry Ellison
US
Send a message
Jan 10, 2023 3:16 am EST

lights are on and nobody is home

K
K
KMAYpos
nowhere, GB
Send a message
Jan 16, 2023 7:00 am EST

they said the prescription was cancelled it had expired (it was sent on 1/9/23, its 1/10/23) so you mean to tell me the prescription was cancelled before 24 hours because you can't read?

J
J
joseph barfield
NEWTON, US
Send a message
Feb 22, 2023 1:25 pm EST

Optium Rx did not send my diabeties medication and i am completely out!

I called and the earliest date is 4 days away before i can receive it. I was on auto refills.

C
C
CatheyR
New Boston, US
Send a message
Nov 25, 2023 4:57 pm EST

Cannot access OPTUM RX to manage mine or my husband's medications. How long will OPTUM RX access be down, cannot access via OPTUM RX direct or thru my medical insurance portal. And my husband's diabetic Humalog is on back order for 3 months now. Not good

  1. OptumRx Contacts

  2. OptumRx phone numbers
    +1 (800) 788-4863
    +1 (800) 788-4863
    Click up if you have successfully reached OptumRx by calling +1 (800) 788-4863 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (800) 788-4863 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (800) 788-4863 phone number 11 11 users reported that they have UNsuccessfully reached OptumRx by calling +1 (800) 788-4863 phone number
    Customer Service & Home Delivery
    +1 (877) 889-5802
    +1 (877) 889-5802
    Click up if you have successfully reached OptumRx by calling +1 (877) 889-5802 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (877) 889-5802 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (877) 889-5802 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (877) 889-5802 phone number
    Medicare Prescription Drug Plan Members
    +1 (877) 889-6358
    +1 (877) 889-6358
    Click up if you have successfully reached OptumRx by calling +1 (877) 889-6358 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (877) 889-6358 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (877) 889-6358 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (877) 889-6358 phone number
    Medicare Advantage Prescription Drug Plan Members
    +1 (800) 711-4555
    +1 (800) 711-4555
    Click up if you have successfully reached OptumRx by calling +1 (800) 711-4555 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (800) 711-4555 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (800) 711-4555 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (800) 711-4555 phone number
    Prior Authorization (Physicians
    +1 (866) 218-5445
    +1 (866) 218-5445
    Click up if you have successfully reached OptumRx by calling +1 (866) 218-5445 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (866) 218-5445 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (866) 218-5445 phone number 1 1 users reported that they have UNsuccessfully reached OptumRx by calling +1 (866) 218-5445 phone number
    Specialty Pharmacy
    +1 (888) 445-8745
    +1 (888) 445-8745
    Click up if you have successfully reached OptumRx by calling +1 (888) 445-8745 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (888) 445-8745 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (888) 445-8745 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (888) 445-8745 phone number
    More phone numbers
  3. OptumRx emails
  4. OptumRx address
    11000 Optum Circle, Eden Prairie, Minnesota, 55344, United States
  5. OptumRx social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all OptumRx contacts
OptumRx Category
OptumRx is ranked 5 among 61 companies in the Drug Store category

Most discussed OptumRx complaints

Optum playing doctor.
1
(opinions to this review)