O'Reilly Auto Parts review: O'Reilly Auto Parts Dayton NV

I called this morning to see if O'Reillys in Dayton NV had a marine battery for my husband's dump trailer, in stock. I told the gal, Shelby, my husband said it is the same size as my Dodge Journey but needs to be a marine battery. She then very aggressively started saying WHY DO YOU HAVE A MARINE BATTERY IN YOUR CAR, YOU DONT NEED A MARINE BATTERY IN YOUR CAR, multiple times. I said to her, darling, like I said in the beginning, it is for a dump trailer and then she just went off again about IT DOESNT NEED A MARINE BATTERY. I then said, that is not what I am calling you for. I am calling you to see if you have a Marine battery in stock that is about the same size as my Dodge Journeys battery and then she started to say, WE HAVE 3 DIFFERENT SIZES and oh my lord, she hung up on me. I called back and a different girl answered so I asked to speak with the Manager and of course Shelby got on the phone. I said to her, seriously, you are the manager, and you hung up on me after speaking to me the way you did. Of course, she was very nice this time and proceeded to tell me she did not hang up on me. This is O'Reilly in Dayton Nevada which is very rural with only 15K population. I and most of our friends in Dayton have hot rods and are in car shows. I will probably share this incident with everyone I can just so they don't go in there and get the same service I got from their store manager, Shelby. If this is how she runs that store, I can't see how they will survive much longer. I will never go back in there. I would rather drive into Carson NV to a different auto part store from now on which will inconvenient my husband and I, but I am BIG on customer service, and she gave horrible customer service. She just lost a customer that has been going in there for 9 years now but will no longer