Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores O'Reilly Auto Parts 2579 Sparkman Drive Northwest, Huntsville, AL, 35810, US
O'Reilly Auto Parts company logo
O'Reilly Auto Parts
reviews & complaints
O'Reilly Auto Parts company logo

O'Reilly Auto Parts

2579 Sparkman Drive Northwest, Huntsville, AL, 35810, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
K
10:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

O'Reilly Auto Parts - sexual harassment, racial discrimination, harassment and retaliation

Part 3...Shortly after firing Mr. Jones, Kaye Todd was transfered back to store 1207 from 1392 ( NATHAN'S STORE) and James Leslie step down has manager of the store and went back to store 1135 on Jordan Lane. Kaye was the one person that spoke out about how bad Chris Harrelson and James Leslie were treating Kelvin Jones to Tim Shaw. And just like that she was brought back with another dollar raise just like they removed her and gave her a dollar raise. Harrelson needed Kaye Todd out of the way until he needed to have Kelvin removed from store 1207. Crazy thing Mr. Jones didn't have this problem of being fired until he started reporting Chris Harrelson. Harrelson $60, 000 to $70, 000 a year career was at risk because Kelvin stuck with reporting him concerning any improper actions from Harrelson. And because Harrelson couldn't risk Jones reporting more harassment, Kelvin Jones was fired on July 7, 2010 because he faxed information to HR saying that regardless if Billy Harris the Regional Manager was there to fire him for bringing a doctor's excuse the be out of work, this still doesn't the process of the lawsuit!

Read full review of O'Reilly Auto Parts and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
Donvergas
Coalinga, California, US
Send a message
Jan 26, 2022 4:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

In coalinga, ca at O'Reilly's store the manager Raymond bernal I think but guys should drug test him he been rude to customers and team members using anepropieat words to team members and exposing customer and team members with covid-19 I can't believe that a company like O'Reilly's coalinga can accept what this Guy is doing to employees and customers I think that u guys should have him take a drug test before anything else can happen, on Jan, 20, he exposed everyone at the store with a team member possibly with covid-19 he wouldn't let the girl go home and he was being violent talking bad words to the girl I think he was on drugs, I believe you hr has to do something about it or drug test him cause he look like he was on something good that's very bad to uss

ComplaintsBoard
K
9:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

O'Reilly Auto Parts - part 2 of racial discrimination, harassment, sexual harassment and retaliation

Part 2...Now with the false statements given by Chris Harrelson, James Leslie and Nathan, copies where collected. There have been major questions about these three employees. If Kelvin Jones was so violent, anger, threating and out of control cursing up a storm infront of everyone trying to attack Chris Harrelson, like they put in their reports. Why didn't anyone call the police? As a matter of fact there were three police squad cars at the BP gas station right next door plus several phones in the building to warn someone. You know why they didn't call anyone, it never happen like that, because there was customer in the store listening and watching what was going on that day. Harrelson needed cover from Nathan and James to report false statements to help keep his employment current. As noted in the first complaint, a customer provided his statement for Kelvin Jones after he found out that Mr. Jones had been fired days later from O'Reilly Auto Parts from false statements that Harrelson, James and Nathan provided to HR. The customer states he didn't want to be involved until he heard that the young man, meaning Jones had lost his job behind what took place. O'Reilly Auto Parts ignored the witness statement he provided to clear Jones of voluntarily handing over keys to Harrelson. The customers statement was that he was present to see and hear Chris Harrelson, the man described as the one who asked Jones to turn over his keys to the store in a soft tone as he walking towards Jones meeting up by a green pole and car batteries. The customers also provided in his statement that Harrelson was the person that was following Jones around the store talking loud to Jones while walking behind him. The customer pointed out that Nathan (the blonde headed white guy), meaning Nathan wasn't trying to stop Harrelson from walking behind Jones and that he almost physically bumped Jones behind the counter. They failed to mention this in their statements to HR. Now not only is Harrelson's and James employment is at risk, Nathan's job is on the line for his false statement in trying to protect Harrelson from being fired. One question came up, why was Nathan the manager asked to come to the store to cover the counter out of all people Harrelson needed someone who he could trust to go along with this plot that very day, because of the stack of harassment reports from Jones to HR about Harrelson and James plus the report about Scott Robertson/ James Leslie falsifying a corrective action on Jones once before that the company ignored. So Robertson couldn't be part of it because he was already in the hot seat. Scott Robertson had already collected three first and finals himself for sexual harassment plus the one Mr. Jones reported on Robertson for showing naked photos in the store to Russell Brown and Jones. Harrelson along with Nathan and James that day needed to come up with story for Human Resources, actually Harrelson tried to get Jones that day with his false report. Why wasn't Kelvin Jones fired right then before he left the store? Mr. Jones reported this action taken against him by Harrelson to Tim Shaw of HR, no one replied at all back to Jones. Now things get weird once more, Harrelson needed Jones to help him by taking the keys back after he took them from Jones plus this is a form of retaliation and is against federal law. So a new hired member of O'Reillys shows up the next day at store 1207 and says that he was told to give me the keys back. OH YEA DID I MENTION, KELVIN JONES THE ANGER PERSON THE ONE THEY SAID WHO TRIED TO STAB Harrelson with a screwdriver stated by Harrelson was working the next day. Jones told this guy that the keys belong to Harrelson so give those to him. So after a while pass by Nathan appeared wanting to talk to Jones about taking the keys back, Jones replied to Nathan, the keys belong to Chris so give them back to him because he was demoted yesterday when Chris took the keys from him. Nathan told Jones either you take them back or I'll have to send you home. Jones replied again they belong to Chris, Nathan said well I'll have send you home. Jones says he spoke with Russell Brown for a second and then clocked out and left the store. Jones didn't know at this time that Nathan nor James had or were about to supply Harrelson with false statements to protect him. They did this because they felt if all three stories connected together to support what happen things would be ok. But they gave different stories about what happen...Nathan produce a statement of things that never happen at all, Harrelson produce a statement that was less detail than Nathan of things that never happen, James Leslie wrote a statement totally different than the other two, James statement says that Jones gave Harrelson the keys in a meeting, (the meeting took place in the office) they really have alot of explaining to do. They had alot of issues hanging over Leslie's head putting him in a position to be fired. I think Leslie had no other choice but to comply with whatever they needed him to do to help rid Jones of his employment. Jones states that other employees felt that Charles Holman the manager that was reported at an earlier time for sexual contact with other male employees at 1207 to Ernie Golden, Chris Harrelson and Home Office about his sexual behavior should've been handled with Holman being fired instead of being transfered to Andrew Jackson where he again, meaning Charles Holman, approached the 17 year old male for sexual favors. HOLMAN SHOULD'VE BEEN ARRESTED FOR THAT, BUT I THINK FOR THE SAKE OF O'REILLYS REPUTATION THEY TRIED TO QUIETLY KEEP THIS HIDDEN. WHAT IF THIS WOULD'VE HAPPEN TO ONE THEIR FAMILY MEMBERS, WOULD THEY HAVE KEPT QUIET ABOUT IT? THIS GOT OUT SO QUICKLY THROUGHOUT DIFFERENT STORES ABOUT WHAT CHARLES DID AND WHO PLAYED A PART IN COVERING UP WHAT HAPPEN. Upper management didn't care for Jones talking about this criminal sexual act with other employees. Jones felt being black working for O'Reilly Auto Parts was a challenge, because it felt as if blacks weren't promoted in certain positions or given proper raises to advance in the company like white employees were. Alot of employees Black and White knew that blacks weren't being treated fairly but didn't say anything about it. Jones states that recordings, witnesses and documentation supports his federal lawsuit of racial discrimination, sexual harassment, harassment and retaliation against O'Reilly Auto Parts. The federal lawsuit no.# CV-10-JEO-2958-NE...The EEOC CHARGE NO.# [protected]...The 2nd retaliation charge number EEOC CHARGE NO.# [protected] write a letter to the EEOC in Birmingham, AL under the Freedom of Information Act to collect both copies. O'Reillys position statement of the claims filed states that Jones never complained to anyone about anything. Contact Jones for copies of emails and faxed information sent to Ernie Golden, Tim Shaw, Ted Wise, the company president and Human Resources over a two year period of time. Part 2

Read full review of O'Reilly Auto Parts and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
cwinters
Fort Worth, US
Send a message
Jul 29, 2011 3:34 am EDT

I sure wished someone knew of an attorney that would take the case of sexual harassment in Texas. I would file so quick it would make O'Reillys head swim...

ComplaintsBoard
K
11:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

O'Reilly Auto Parts - racial, sexual harassment and discrimination

Several documented reports of sexual harassment, discrimination, racial slurs and retaliation made/and known by managers, HR, Regional managers plus District managers to no avail. ### you ###-### you ### said to Assisst Manager Kelvin Jones, a black male by a white manager infront of another black employee Russell Brown at store 1207 on Sparkman Drive. A white manager at the Bob Wallace store 948 made a comment that store 1207 was "The Hoodlum Store" while a HR rep, Tim Shaw was present that very day. Thru many reports of how unfairly blacks were being treated in this district by upper management, someone from HR finally appeared almost a year later. The ### you ### comment was a sore subject for upper management. I was told that the company didn't want to be known for something like that, they wanted so many statements concerning what that manager stated infront of me and Russell Brown. One HR rep said that it was he's first time hearing about it, but two weeks prior to that he called Russell Brown at work (O'Reillys) discussing what Russell saw and heard. The Regional Manager made a visit to the store on September 30, 2009 asking me for a third statement about the "N-word" comment as he put it and I explain to him that Tim Shaw already had a statement from me. He asked me not to call TIPS Hotline, call him first after threating me in the office about my employment. I felt along with other employees of the company blacks at certain stores didn't get a fair shake as white employees in many ways. Our location was considered as "It's Dark Over Here" stated by one District Manager when a white female employee reported to work to notice that all the doors were locked after 7 a.m. one morning. And that's what his reason were for the store being lock. This comment was heard several times. A District Manager instructed a manager not to hire white employees at store 1207 only hire black employees for that area. During that time Makeeda Clay, a black male was hired in fulltime over Kelvin Jones and paid more, with less knowledge and time in auto parts with the company. Kelvin was instructed by Ernie Golden to train Mr. Clay. Another employee hire off the street was Damien Reynolds, a white male with less knowledge and time in auto parts with O'Reillys was given the pay that Makeeda Clay was making over Kelvin that he also had to train when Mr. Clay was laid off for discriminatory reasons. But to make a long story short Mr. Jones reported harassment, sexual harassment, racial discrimination and retaliation during a two year period of time, and during that time when he started reporting Chris Harrelson the new District Manager Kelvin's employment became threaten even more, Kelvin's employment was threaten at less four times, he was denied to attend many church services on Sundays to hear his children sing in the choir, he was told that if he couldn't work 9-7 on Sundays by management that they would look thru applications to find someone to take his place, Mr. Jones kept reporting Chris Harrelson almost on a weekly basis to HR to no avail. James Leslie and Scott Robertson forged the date on a corrective action document that HR and Chris Harrelson knew about, nothing was done about it. James Leslie started telling customers infront of employees Kaye Todd and Scott Robertson that Kelvin Jones was about to be fired because of what he was trying to do to the company, "Is get something for nothing." A customer called Kelvin on Jan. 27, 2010 and told him what James was doing when customers would ask for Kelvin...to tell them that Kelvin was about to be fired. Kelvin reported to HR rep Tim Shaw office to report what was taken place. He also spoke with Chris Harrelson the moment he made it to work that very day and asked Harrelson where was James getting this information from that he was about to be fired. Harrelson tried to play totally dumb in knowing what was going on, Kelvin asked Harrelson to look into this matter, but Harrelson never did. James threaten Mr. Jones's employment several times infront of employees and customers but provided a statement to the company that he never did threaten Jones. Kaye Todd as a witness says that she has heard James say this several times with her own ears and also mentioned this to Tim Shaw of HR in person. After Kaye Todd spoke out to Tim Shaw/ HR about how Mr. Jones had been mistreated for quite sometime, mysteriously she was tranfered out of store 1207 to store 1392 thru Chris Harrelson's contact to her with a raise. Shortly after that Mr. Jones was alone in the store with Harrelson, Leslie and Nathan (1392 manager) in July, Sott Robertson left the store, he states to go to the doctor and Brittney from the Andrew Jackson location was sent home before Kelvin Jones was confronted by Harrelson and Leslie in the office with two corrective actions. Mr. Jones told Harrelson that the corrective actions were false. Harrelson and Leslie got caught in a lie that they fail to reveal to Jones. Mr. Jones asked Harrelson to stop harassing him. Harrelson told Jones that the same rules that apply to every other employee in the company apply to him to...Jones replied back and said if that's the case why do you and James still have your jobs after all the harassment. Jones states Harrelson got pissed and yelled "Who's harassing you!" Jones says that he pointed at Harrelson and said, "You are!" plus as many times James has threaten my job you two should be on your third write-up. Jones says that Harrelson told him "Whatever!" Now notice that James is just standing there not saying anything at all. Harrelson states said by Kelvin "If you're wanting to dispute this put it on here!" meaning the corrective actions. Jones told Harrelson that he didn't recognize lies and he could gather 5 more write-ups to stack on top of the two he had and they still wouldn't mount up to a hill of beans. Jones says after he said that Harrelson got pissed again and said to him "You know what, I've given you so many chances!" Jones says that he asked Harrelson, "So many chances to do what Chris, what are you talking about was that a threat Chris" Jones says that Harrelson wouldn't reply to him. Kelvin states he told Harrelson because of his position in the company that doesn't give him the right to harass employees and that he took the comment as harrasment, he asked Harrelson were they done in the office because he's not signing anything, Harrelson says yes, Mr. Jones says that he turned around and walked out of the office leaving Harrelson and James in the office. Now from that point Jones is working putting away stock with a few minutes passing by from leaving the office. James comes out of the office first going back unto the floor pushing the cart putting up stock also moving towards the front, Harrelson comes out last, Mr. Jones states he was headed towards the bathroom when Harrelson asked Jones to turn over his store keys, with no hesitation Mr. Jones pulled the keys from his pocket and handed them to Harrelson saying "You want them now their yours" and turned to walk off, Jones says that Harrelson raised his voice at him, because Nathan was down by the drink machine looking and said "What did you say about these keys!" Jones says that he turned around and told Harrelson that you wanted them now their yours. Jones said that he told Harrelson that he didn't have anymore to say about it and he kept working. Jones says that Harrelson kept following him down towards Nathan talking loud saying "I want to know why you gave me yours keys because that concerns me' saying this infront of Nathan now. Jones says to Harrelson again I have nothing more to say, so please leave me alone. Jones says that Harrelson almost ran into him on purpose when he came off an aisle behind the counter, Jones said that he kept working going from the floor aisle to back behind the counter putting up stock. When Jones pulled more items that belong behind the counter off the counter to place them on the shelf. Jones says that he notice that the customer that used the tools earlier on his truck returned them, Jones says that he grabbed both wrenches, taillight star wrench and plyers and walked over to the blue toolbox behind the drink machine, mind you, Nathan didn't move nor turn around my way at all to see what I was doing but passing Nathan that was standing at the first counter in the direction of the toolbox. Mind you, a customer is also witnessing this go on at times now. Jones states that he left the floor to make a phone call to member of the NAACP to report more harassment at the workplace and that the District Manager had take the store keys away from him. Jones says that he couldn't reach the member from that point, so he place a call to someone to describe what was going on at work. This lasted for about 4 minutes or so. Jones says that Leslie peeped around the battery display and said yeah he's on the phone. Jones said shortly after that he finished up his phone message and went back out onto the floor to continue to work, he notice Harrelson and Nathan huddle up whispering to each other by the first counter towards the drink machine, when Harrelson started walking away from Nathan and yelled "Hey Kelvin! Come here, I need to talk to you now! Jones said that he told Harrelson that he couldn't go to the office and talk because he didn't feel safe talking to Harrelson about the write ups anymore, plus he told Harrelson that he didn't trust him. All at the sametime Jones says that Harrelson started walking out on the floor towards him as Jones is asking Harrelson to stop harassing him. Jones says that he notice Harrelson glace at Nathan, then Harrelson glaced over his left shoulder an saw the customer, a black male looking at him, that's when Harrelson charge towards Jones yelling at him to "Get out, just get out of here and go home!" Jones said that He asked Harrelson for what? Harrelson says because you are refusing to talk to me and you are being sent home for insurbornation because you're refusing to talk me. Jones says that he said to Harrelson I'm talking to you about not harassing me. Jones states Harrelson was very anger and on his way out of the door Harrelson leaned over standing in the door way and said to him "I'll find someone else to work your shift" Jones said he left without saying anything nor reply to Harrelson at all. Now here is where it get interesting Nathan and James wrote false statements saying that Kelvin tried to attack Chris with a screwdriver. Chris Harrelson wrote a false statement about the samething. They also said that Harrelson tried to give Jones the keys back two times in their statements. James and Nathan wrote two different statements about what happen James said that Jones gave Harrelson the keys in the office, Nathan said that Jones handed Harrelson the keys on the floor, but Nathan didn't hear Harrelson ask for the keys at 40 feet away he forgot to mention that in his statement as a witness for Harrelson. James also said he witness Jones pick up a screwdriver on his continued second statement. False! Nathan states Jones had a threaten look in his eyes, from what I understand Jones had his back towrds Nathan. Wow! Nathan put in his statement that Jones was going to hurt someone. They all said that Jones was very anger. Which wasn't the truth. Thru all the false statements they produce why didn't Harrelson, James and Nathan mention the one black customer that provided the company with his statement of what happen in the store. James and Harrelson's job were at risk to be demoted or lost because of all the reports sent to HR by Kelvin Jones for almost a years time. They wanted Jones and other black employees out of that store by any means possible. Leslie tried several times to set Mr. jones up for missing money and everytime it backfired no one did anything to stop. So thru much more that was goin on Kelvin had already filed an EEOC Charge against O'Reilly so they felt the need to lie and rid Jones of his employment this final way by saying that Mr. Jones gave his keys back voluntarily and refused to take them back several times, so they consider Mr. Kelvin Jones voluntarily quitting by refusing to take back the keys to do his job funtions. The federal lawsuit was filed on Nov. 2, 2010. Mr. Jones states the recordings of harassment will clear up alot of issues concerning the sexual harassing by male managers, additional sexual harassment the company knew about from earlier reportings about a male manager that made a 17 year old male employee take his clothes off to keep his job and offered the same kid $500 to masturbate infront of him, and much more including customers and employee witness recorded statements speaking about James threating my employment several times over long length of time. And don't forget about ### you ###- ### you ### and Hoodlum reports that upper management tried to cover up.

Read full review of O'Reilly Auto Parts and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
Asherz
US
Send a message
May 24, 2018 5:48 pm EDT

I was sexually assaulted working for O Reilly's store 4459 in Belleview Florida, HR Tim Shawl completely covered it up, all the managers, the DM all lied about it.. The person that did the sexual assault is related to the DM.. Lamar Marshall (Commercial parts manager), Danielle Wensley (Store manager), Damion the DM and many others all in on it and all lied about it.. Boycott this store!

G
G
george245
ballard, US
Send a message
Jan 22, 2011 11:11 pm EST

i worked for Oreilly Auto for two years and all i can say is ^ MIDDLE FINGER UP ^ ### EM ### EM ### EM... i have worked for only a few places but Oreilly's is by far the worse. Unless you suck the DM or the SM off you wont get any where in that company. If there was a holiday or any other excuse they could come up with you would not get your check on time we got payed every friday but in two years I didnt get my check untill Monday or Tuesday four times. I also noticed the opinion they had of if you are from Illinois you know all but people from kentucky are a bunch of [censored] hillbillys that think up is a color and north is a food group. The pay for what I did was just stupid they were two busy paying their fav's good money while i was doing alllll the work and takeing care of customers while the manager and his lil d**k sucking bud's were in the back jacking off ### beacuse i didnt answere the damn phone within 3 rings while i had two customers in line, phones ringing off the hook and a pissed off customer who had a complaint about the managers attitude in his last visit on line three. while I was there I went threw three managers the first got moved to another store beacuse they said he sucked at manageing my store witch was a bigger one so they gave him a smaller store so he didnt cost us as much money. witch lead to the Asst. manager to get the job witch conffused me beacuse he didnt know ### about how to manage a company like that. One day he got mad at me beacuse i had a customer and a phone i was trying to answere wile he was looking for a part for his friend who had been there for an hour and who never bought a thing but back to my story i cleared out the screen on a computer that had a part for his buddys truck on it and got punched in the arm hard and got a write up for saying that ### hurt infront of my customet so i called the line they have for reporting things like that called the T.I.P.S line an d they called the DM and told him everything and he went to the SM who did it and told him I called the T.I.P.S line and after all was said and done i got called a p**sy for telling on him. so leads to the ### EM thing thats my opinion thank you for reading :)

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.