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Ourisman JCDR in Baltimore Maryland intentionally advertises false vehicle sale prices and misrepresents price agreements during the sales
Ourisman JCDR in Baltimore Maryland intentionally advertises false vehicle sale prices and misrepresents price agreements during the sales process to lure you into running your personal credit. Online Website Pricing on several sites stated a vehicle price of $61,395 as the Final Price. During the sales process, There were discussions with the sales person who consulted with his sales manager. At the onset, we reviewed the advertised vehicle sales price, vehicle features and options, and confirmed a mutual interest to purchase the vehicle for approximately $68,500 +/- Out the Door, Including Tax & Lic Fees (+/- depending on registration fee's). When I requested a total price, I was told that we will have to complete the application to have an accurate total. I agreed to the total estimate and submitted personal information to begin the purchase process. The dealer processed and ran my personnel credit and found no issues. Credit scores were high and qualified. It was at that point when the sales person provided a final sale price of $77,200 (+/-). This is intentional misrepresentation as the dealer is engaging in advertisement malpractice by Baiting and Switching consumers. Once the sales department performed the application and credit process, they significantly change their sale price ($9,000+ of stated original) and claim that you are disqualified of dealer incentives and factory OEM rebates. When questioning them to help me understand how I was disqualified, they claimed that it was a mistake in the advertised price and that the increase in price has nothing to do with rebates or incentives. Furthermore, the sales managers claim that the sales person is new (less than 1 month) and did not know what he was doing. This is also false as the salesperson stated he has many years of experience and his Linkedin page states over 3+ years of experience working for the Ourisman Group of dealers. Intrusion and intent to gather one's personal information by false advertisement. Product_Or_Service: 2021 Ram 2500 Laramie
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Ourisman Chrysler Jeep Dodge Ram Of Baltimore legit?
Ourisman Chrysler Jeep Dodge Ram Of Baltimore earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Ourisman Chrysler Jeep Dodge Ram Of Baltimore resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for ourismanchryslerdodgejeepramofbaltimore.com can be seen as a positive aspect for Ourisman Chrysler Jeep Dodge Ram Of Baltimore as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ourisman Chrysler Jeep Dodge Ram Of Baltimore's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ourismanchryslerdodgejeepramofbaltimore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Ourismanchryslerdodgejeepramofbaltimore.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ourisman Chrysler Jeep Dodge Ram Of Baltimore.
However ComplaintsBoard has detected that:
- Ourismanchryslerdodgejeepramofbaltimore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ourismanchryslerdodgejeepramofbaltimore.com may offer a niche product or service that is only of interest to a smaller audience.
About Ourisman Chrysler Jeep Dodge Ram Of Baltimore
Whether you are in the market for a new or used vehicle, our dealership has a vast inventory of cars, trucks, and SUVs for you to choose from. Our inventory includes the latest models from top brands such as Chrysler, Dodge, Jeep, and Ram. We also offer a variety of pre-owned vehicles from different makes and models to meet the needs and budgets of all our customers.
At Ourisman Chrysler Jeep Dodge Ram of Baltimore, we strive to make the buying process as fast and hassle-free as possible. Our friendly and knowledgeable sales team is always ready to assist you, answering any questions you may have and providing any help you need in selecting the right vehicle. We also offer competitive financing options tailored to meet your specific needs.
In addition to providing sales and financing services, our dealership also offers full-service repairs and maintenance for all makes and models. Our team of certified technicians has years of experience and can handle anything from routine maintenance to major repairs.
Our commitment to customer satisfaction extends beyond the dealership walls. We take pride in giving back to our community through various charitable initiatives and volunteer programs.
In conclusion, Ourisman Chrysler Jeep Dodge Ram of Baltimore is committed to providing exceptional customer service, a large selection of vehicles, and quality repairs and maintenance services. We invite you to visit our dealership or check out our website to see what we can offer you.
Overview of Ourisman Chrysler Jeep Dodge Ram Of Baltimore complaint handling
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Ourisman Chrysler Jeep Dodge Ram Of Baltimore contacts
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Ourisman Chrysler Jeep Dodge Ram Of Baltimore phone numbers+1 (410) 288-3100+1 (410) 288-3100Click up if you have successfully reached Ourisman Chrysler Jeep Dodge Ram Of Baltimore by calling +1 (410) 288-3100 phone number 0 0 users reported that they have successfully reached Ourisman Chrysler Jeep Dodge Ram Of Baltimore by calling +1 (410) 288-3100 phone number Click down if you have UNsuccessfully reached Ourisman Chrysler Jeep Dodge Ram Of Baltimore by calling +1 (410) 288-3100 phone number 0 0 users reported that they have UNsuccessfully reached Ourisman Chrysler Jeep Dodge Ram Of Baltimore by calling +1 (410) 288-3100 phone number
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Ourisman Chrysler Jeep Dodge Ram Of Baltimore address124 N Point Blvd, Baltimore, Maryland, 21224-1819, United States
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