OXO.com’s earns a 4.3-star rating from 6 reviews, showing that the majority of home cooks and organizers are very satisfied with kitchen and household tools.
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Disappointing Experience with OXO
I purchased a 10 Cup Oxo coffee maker around five months ago, hoping for a quality product. Unfortunately, the coffee maker died after only five months, right after the return window had closed. This experience was extremely disappointing, especially considering the high price of the product. I have since switched back to a more affordable alternative, realizing that price does not always equate to quality. It's disheartening when a well-known brand like OXO fails to deliver on expectations.
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Pros
- Innovative product design
- User-friendly kitchen tools
- Durable and reliable items
- Good ergonomic features
- Positive customer service
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Cons
- Premium pricing above competitors
- Limited product innovation pace
- Narrow focus on kitchenware niche
- Less established in global markets
OXO.com Complaints 0
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Is OXO.com Legit?
OXO.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for OXO.com. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Oxo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for OXO.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up OXO.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About OXO.com
Here is a guide on how to file a complaint or review about OXO.com on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title:
- Summarize the main issue with OXO.com in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about OXO.com on ComplaintsBoard.com.
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OXO.com Contacts
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OXO.com phone numbers+1 (800) 545-4411+1 (800) 545-4411Click up if you have successfully reached OXO.com by calling +1 (800) 545-4411 phone number 0 0 users reported that they have successfully reached OXO.com by calling +1 (800) 545-4411 phone number Click down if you have unsuccessfully reached OXO.com by calling +1 (800) 545-4411 phone number 0 0 users reported that they have UNsuccessfully reached OXO.com by calling +1 (800) 545-4411 phone number
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OXO.com emailsMarketing@oxo.com100%Confidence score: 100%info@oxo.com99%Confidence score: 99%Supportmarketing@oxo.com98%Confidence score: 98%Marketinginventions@oxo.com78%Confidence score: 78%
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OXO.com address601 West 26th Street, Suite 910, New York, New York, 10001, United States
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OXO.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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