Pacific Pearls
reviews and complaints

So I bought some pearl earrings from Pacific Pearls (pacificpearls.com) and I gotta say, I wasn't too happy with what I got. The pearls were different sizes - like, really different - and it was way noticeable. I mean, come on guys, what's up with that?

The rest of my order was okay, I guess. But for the price I paid, I expected a little more quality control, you know? I mean, I've got these other pearls that I got from the LA Jewelry District and they're on a whole 'nother level. They cost me a pretty penny, but man, do they look good.

Don't get me wrong, these Pacific Pearls earrings are okay for everyday wear or whatever, but I wouldn't exactly call them family heirloom material, you get me? Like, if you wanna pass something down to your grandkids or whatever, maybe look elsewhere. But for now, they'll do the job.

So, listen up y'all, I got myself a pearl from Pacific Pearls and let me tell you, it's so breathtaking. The White South Sea Pearl I got is 13mm. I didn't know what to expect when I ordered it, but when I saw it in person I was blown away! The pearl is so pristine and shines like a mirror. I saw my own reflection in it, no joke. I am so in love with it! And, shout out to the lady who helped me out when I was figuring out which pearl to go for. She was so sweet and informative. I definitely got a piece of real, high-quality gem. And, let me just say that the packaging is out of this world. Really, really impressive. I'll be saving up some cash to get more pearls from Pacific Pearls in the future. Highly recommend that you do the same!

Pacific Pearls ain't my favorite place to shop for jewelry. Okay, so the low prices got me in the door, but the quality of the necklace clasps is totally not worth the money. The clasps don't even stay closed and I'm worried the necklace is gonna slip off and I'll lose it. Now I'm thinking of sending it back, but I gotta ask, can they replace the clasp with something decent?

To make things worse, my coworker bought a ring from Pacific Pearls and it completely fell apart. Yup, that's right, his wife tried it on and boom, the whole thing crumbled to pieces. Crazy, right? So he tries to call customer service, but it's like they don't exist. When he finally gets a call back, the representative is so rude and acted like my coworker should just accept poor quality. Come on now, that's not right!

I ain't telling nobody to go to Pacific Pearls. If you want good quality jewelry, you gotta go somewhere else.

Hey, so I just shopped at Pacific Pearls website (pacificpearls.com) and it was kind of a mixed experience for me. First off, the discounts on their products were pretty cool, made me feel like I was getting a good value for my money. But when it comes to shipping, I was really disappointed. They promised to deliver my package in 7-10 days, but it actually took exactly one month. Not cool, right?

Then, when I tried to contact them to complain, things got even worse. Instead of apologizing or trying to make things right, they basically told me they couldn't do anything about it. Like, what? Anyway, I still ended up with my order - I got four items in total - and they even threw in a free necklace/earring/ring set. Sounds awesome, right? Well, not really. When I opened the package, the free set was just sitting there loose in the box! Plus, two of the other items were also out of their boxes and just floating around in the bag.

In the end, I guess I'm still somewhat happy with my purchase, since the prices were good and the pearls themselves seem to be of good quality. But I would definitely hesitate before recommending Pacific Pearls if you're looking for an easy, hassle-free shopping experience. So yeah, just think twice before placing an order with them.

When it comes down to it, I reckon there's no better type of jewelry than pearls. So I got down to some seriously intense googling to find somewhere I could purchase some really good quality stuff, and I stumbled upon Pacific Pearls. I was intrigued by the jewelry designs, so I thought I'd give this website a go.

To be honest, I can say that I was actually pretty exhilarated when my order arrived, I had scored a pair of triple drop pearl earrings and a Kiribati baroque pearl pendant. The quality of the pearls is top-notch by far! And the packaging that the order came in was so organized and neat. And the best thing? It came earlier than I'd expected! It's not every day that an online order exceeds your expectations but Pacific Pearls definitely did.

So, if you're after some of the finest pearly jewelry out there, I really recommend Pacific Pearls. With a huge array of unique designs available, there's something for everyone. Heck, even if you're not a big fan of pearls, I'm sure a quick browse through this website would change your mind. They know how to make quality jewelry.

But, even with that, there was still a bit of a delay in the delivery, which was frustrating. When I finally got the pearls, I was happy with the quality. They're beautiful and the price was great. I just wish the customer service experience was smoother.

Overall, I would recommend Pacific Pearls for the quality of their products and their pricing. But just be aware that there may be some hiccups in the ordering and delivery process. It's still worth checking them out for the great deals on pearls. Just don't expect everything to go smoothly and have patience with the delays.

In conclusion, my experience with Pacific Pearls has been a mix of good and not-so-good. While the quality of their products is fantastic and the pricing is competitive, their customer service experience left a lot to be desired. With the lack of order confirmation and estimated delivery dates, it was definitely a frustrating start. However, the tracking information was eventually provided and the pearls I received were beautiful. So if you're willing to overlook the potential hiccups in the ordering process, Pacific Pearls is definitely worth considering.

I aint really into pearls per se, but last year I decided to give it a try on pacificpearls.com and I am glad I did. I got some of their pearls as presents, and now I am going back for some more. I decided on a snug mother-of-pearl necklace because it looked like an absolute beauty. The colors are so striking and will work with most of my colorful wardrobe. It was very easy to pick the right one that matched my vibe. And the prices? Damn, they sure know how to keep it affordable. I bet I will be back for more gifts and earrings that are just bomb-diggity.

I also wanted to give a shout out to the customer service team. Ya know, I bought a pair of earrings that seemed a bit off, and the people at Pacific Pearls didn't give me the cold shoulder or tell me to suck it up. Nope! They were quick, professional, and they solved the problem with a lot of love and care. And that my friends, it says a lot about the quality of human beings working at Pacific Pearls. So, here's my 5 stars, y'all!

PacificPearls.com is the go-to place for all your pearl needs. My family and I had a special occasion lined up, and we needed to get some lovely gifts for our loved ones. We placed an order for an array of items that included a three stud set of pearl earrings, which had three different colored pearls of 10 mm. The set had white, pink, and grey pearls, and we also got a pair of black pearl studs of 8 mm. To complement the beautiful earrings, we also bought some exquisite teardrop earrings in pink, and two chokers that were 18 inches long, one in white and the other in grey.

The package arrived, and it was like we had received an angelic gift from the heavens. The pearls were delicately and elegantly packed in brown and gold boxes, which oozed of luxury and class. As we opened the boxes, we were met with breathtaking pearls that were even more stunning than the pictures on the website. Each piece had impeccable quality craftsmanship, from the vibrant colors of the pearls to the pure shine of the pearls.

One thing that really impressed us was the exceptional pricing for the quality of the products we received. We got much more than we paid for, and the pearls have now become our cherished family heirlooms. However, we did face a little inconvenience when the package arrived later than what was stated on the website. But we came to realize that good things come to those who wait, and we were willing to wait as long as it took to get our hands on the pearls.

In conclusion, PacificPearls.com is the perfect place for anyone looking for top-quality pearls at an affordable price. You will get fantastic value for your money, and you will be sure to receive the best customer service experience. Despite the minor inconvenience of the delayed delivery, our experience shopping with Pacific Pearls was nothing short of outstanding. We are already making plans to order more pearls for our loved ones for the next special occasion.

I was totally blown away by all the spectacular choices of pearls available on the Pacific Pearls website! It was so simple to navigate and browse through all of the beautiful pieces. I couldn't resist making my first purchase.

When my package arrived, I was pleasantly surprised that everything was included in one shipment, and arrived quickly too! The thoughtful addition of candy was such a sweet gesture, and I was thrilled to find vouchers/coupons totaling $20.00 inside too! It's always refreshing when customer service goes that extra mile to show appreciation. They definitely won me over.

My pearls were absolutely stunning! I kept most of my order for myself but gifted two pieces to loved ones. Holding them in my hand and wearing them just felt exceptionally exquisite. I did, however, notice a minor imperfection in one of my necklaces. It seemed like one of the pearls might have a slight dent in it. Although it was barely noticeable, I decided to keep it anyway.

To sum it up, I am extremely content and overjoyed with my entire experience with Pacific Pearls. From the ease of ordering, to the professionalism of delivery, to the impeccable packaging and quality of pearls. I feel truly lucky to own these gorgeous pieces. A big "Thank you" for the fantastic service!

Well, I must say that I am extremely disappointed with Pacific Pearls. I placed an order on May 10, 2020, and as of today, May 21, I have yet to receive my items, despite tracking information being provided. I have tried to reach out to customer service through phone, chat, and email, but to no avail. It is disheartening to think that I may have been taken advantage of and that Pacific Pearls may have just taken my money and run.

I had ordered these pearls as a gift for my mother’s 93rd birthday, but as of this date, I have yet to receive anything. It would be great if someone could reach out to me and provide me with some tracking information because at this point, it only says that the item is still processing, and that is since May 10th, 2020. I am hoping that this was not a scam because this is the first time Pacific Pearls has done this to me.

I understand that we are all going through a difficult time with the pandemic and COVID-19, and I am also quarantined due to the virus. However, some communication would be wonderful. I am truly disappointed at this point, and I hope that someone can help me out soon.

Wow, Pacific Pearls is really somethin' else, folks! At first, I gotta admit, I was a little confused tryna figure out where to go once I had put somethin' in my cart. But once I got past that minor hurdle, I gotta say I was pretty impressed with the selection they had on offer.

Course, nothin's perfect, right? I had a bit of trouble actually gettin' the stuff I ordered the first time around. But then I reached out to their customer service and boy howdy, they fixed things right up for me! So you can bet yer bottom dollar that I went ahead and placed a second order, and I'm hopin' real hard that it turns out as swell as the first stuff I got!

All in all, I gotta say I'm mighty pleased with Pacific Pearls. The pearls themselves are just gorgeous, and the customer service is top notch. Give 'em a try, y'all won't regret it!

Pacific Pearls was a bit of a struggle for me when it came to placing my order. I had to log on three separate times just to be able to pay for it! But let me tell you, once I got my hands on that pearl necklace, earrings, and ring set, it was worth all the trouble. The only issue was that everything was jumbled up in the package, which led to the necklace getting twisted all around the ring. You would think that such a delicate piece of jewelry would be packaged separately, but oh well. Thankfully, I had some help detangling it without breaking anything. All in all, I'm happy with the beautiful pearls I received - just a shame that the process couldn't have been smoother.

Yo, listen up, I gotta talk to y'all about Pacific Pearls. So, I ordered a necklace from their website, right? But let me tell you, the pearls in the necklace ain't looking the same as the ones on their site. They seem kinda smallish and flattened, instead of being all round and juicy like in the pictures.

Honestly, I'm feeling pretty bummed out about this necklace. I mean, I was expecting something else entirely, ya know? And now it seems like I wasted my hard-earned cash on something that wasn't worth the price. To be real, I don't think I'm gonna order from Pacific Pearls again because this situation straight up sucked.

Don't get me wrong, maybe you'll have a different experience, but I'm just telling it like it is. The necklace I got didn't live up to my expectations, and I wouldn't recommend it to anyone else. So don't make the same mistake I did, pick out something else from somewhere else.

I been reachin' out to these guys at Pacific Pearls for a week now. Tried sendin' 'em emails, leavin' voicemails, and even tried callin' their sales extension but they ain't pickin' up. All I wanted was to know where my shipment is at and when it'll arrive, but I ain't gettin' no response at all. Shipment been out for 10 days already and I ain't got no clue when I'll be gettin' it. Honestly, it's a huge letdown and just plain frustrating. If I were you, I wouldn't waste my time and go find another company.

I'm fairly happy with Pacific Pearls, but I had a little bit of a hiccup with shipping. I waited a whole week and still didn't receive any word about when my order would be sent out. So, I gave them a call and spoke to a representative who was friendly and helpful. I explained the situation and they said they would look into it right away.

To my surprise, just ten minutes after we hung up, I received an email notification that my order had been shipped! That was a big relief because I was starting to get worried. Luckily, the package arrived only two days later.

It's strange that I had to call in the first place to get my order shipped out, but in the end, I got my pearls and was pleased with the purchase. The quality of the product seems to be good and I liked the price. Overall, my experience with Pacific Pearls was decent and I would consider ordering from them again.

Man, I gotta say, this website to buy pearls from is a total pain in the butt. I mean, I don't wanna use PayPal, and tryna place my order has been a nightmare. Like, seriously, it's been like an entire hour and I still haven't been able to get it to go through. It's making me hella anxious that I might end up gettin' charged twice or something. This is straight-up ridiculous, and I'm not happy 'bout it.
But, at the same time, I'm hopin' my daughter ends up gettin' the pearls I ordered for her. I'm kinda on the fence about whether or not I made the right call in buyin' 'em, but I guess we'll just have to wait and see how they turn out. Fingers crossed they're good quality pearls and not some cheap knockoffs that look like they came from a dollar store.

So, I decided to give Pacific Pearls (pacificpearls.com) a try and I must say, I was a bit disappointed. My initial thought was that the "ivory" pearls would have an ivory-like look to them, but low and behold, they were just plain old white pearls. To make matters worse, these pearls looked identical to a set of pearls I had ordered from another store a few months prior.

In an attempt to salvage my purchase, I tried to link them together to create a versatile look, but the new pearls' magnet wasn't very magnetic. I'm not sure if it was just me, but I felt like the slightest shake could make them come loose and I'd be left without any pearls. In fact, this actually happened to me once when they fell off before I could even take a few steps.

Overall, I won't say that my experience with Pacific Pearls was terrible, but it fell short of my expectations. If you're looking for basic, run-of-the-mill pearls, then maybe this site will do the trick. But if you're looking for something that's a bit more unique and special, you may want to keep searching.

but atleast I got my Pacific Pearls in the end.

I was really excited to get my order from Pacific Pearls, but I was a little disappointed with the delay and lack of communication in the beginning. However, once I received the tracking link, I felt better about the process. It did take 20 days to receive my pearls, which is a bit longer than I had hoped, but I understand that Covid-19 has caused a lot of issues with shipping.

When I finally received my Pacific Pearls, I was blown away by their beauty. They are truly stunning and look even better in person than they did in the pictures on the website. I am so happy with my purchase and think that they are worth the wait.

Overall, I would recommend Pacific Pearls to anyone who is looking for beautiful and unique jewelry. Just be prepared for a potential delay in shipping and communication. But don't worry, if you are patient, you will eventually get your pearls and they will be worth the wait!

I've been ordering from Pacific Pearls (pacificpearls.com) for some time now, and to be honest, I've had some difficulties with the website. On several occasions, I've used Amazon Pay to make purchases, but just the other day, I tried to do so again and for some reason, it didn't work. I was confused, to say the least.

Another time, I tried to order some items from my phone, but the website kept telling me that I had successfully added them to my shopping bag. However, every time I went to check out, I was told that my bag was empty. This was frustrating, as I felt like I was wasting my time.

Eventually, I gave up on trying to order on my phone and moved to my computer. This is where I encountered another issue with Amazon Pay. I was really struggling to make the payment work, and ultimately, it took much longer than expected.

Overall, I love the items that Pacific Pearls offers, but I do think that the website could use a bit of work. Despite the issues, I will likely continue to shop with them.

Pacific Pearls website is definitely unique, makes it stand out from other pearl e-commerce sites. However, navigating the site was pretty confusing for me, and I wasn't able to easily find what I was looking for, that made the shopping experience intimidating. I needed to enter my shipping information, but there was no option for me to create an account on the website, which means that I had to enter my information over and over again for each order. It's bothersome when a website doesn't offer the basic feature of registering an account where you can save your information for future purchases.

I also found it inconvenient that the website channels customers towards PayPal, which might not be the most comfortable payment option for everyone shopping online. It would be great if they could give people options like debit or credit cards to choose from while checking out.

Aside from the problems mentioned above, Pacific Pearls seems to have an extensive range of items to choose from and it takes me a lot of time to select just one or two pieces to take home with me. They sell some really beautiful and unique pearl jewelry that's hard to find elsewhere online, especially those double or triple-layered pearl necklaces. I couldn't resist and ended up placing an order for a necklace, earrings, and a bracelet, and must say that they were really well-packaged on arrival which can be difficult when getting jewelry shipped.

Overall, I would be more than happy to recommend Pacific Pearls to anyone who is looking for laboriously crafted pearl jewelry. I hope they take customer suggestions into account and make improvements in their site's usability.