PALMco Energy
Reviews and Complaints

If I could give them zero stars I would! This is just a scam! The reps wouldn't leave and were so pushy that we ended up signing up and after that our electricity bill sky rocketed...we were paying double than what our bill should have been. When I called to cancel they said it would be process by the next billing cycle but it wasn't; I had to call three times to cancel! I called again today and finally got a date that the service will end but the customer service rep was rude over the phone.

I agree to switch from BGE as gas and electric supplier because Palmco Power MD' agent showed me a list with prices that are lower than BGE. Ironically, the first invoice received is $44 bigger that even though is seems that the amount used is smaller. I Do Want to terminate the contract with Palmco Power MD LLC immediately. In addition, they said I will receive each month, with the invoice a coupon for restaurant and this didn't happened.
My name is Doina Jones and my addres is 8851 Baltimore Street, Savage MD, 20763. The account from my invoice is [protected]

A rep cam to my door and spoke with my wife. My wife showed her the bill and declined service after their discussion. a week or so later I get a letter from my Gas and Electric suppliers informing me that I had switched to Palmco!

We never signed a thing. Never gave permission and if IO find out my wife's signature was forged I will be pressing charges.

Don't show them your bill. If you are interested talk in generalities- but don't give them your info!

Total scam artists.

And when I called to cancel the rep tryed to upsell me!

Palmco are scam artists!

-Mad in Maryland

I have been charged over $600.00 in Commodity Charges on my last 3 utility bills. These charges are listed separate on my utility bills, and this doesn't include the normal charges for electricity. $129.22 for December 2014, $236.94 January 2015 and now $236.01 for February 2015. I have level billing and didn't see the charges because my bill is "Level" each month. Now I have a HUGH outstanding balance, which means my level billing will go WAY UP soon. HELP, what can I do. I have been a customer of Palmco since 2012 and never saw this coming! I only have electricity with them, but I have filed a Complaint with The Ohio Consumer Protection Department. I also sent an email to to Palmco to see if they have a response. I will also switch ASAP back to Duke Energy. HELP!

This company estubieron calling my house every day and i do not finding by calling estubieron night i did not so much emphasis for spoke finme had to register with the good but they accept me and said that the savings to the next bill begin good nightmare began to top drew little but in the months of january and february the natural gas company nj sold me 39 cents a cubic foot of gas and gentlemen this me the other a 2 sold dollars and 72 cents or is that i paid the natural gas company an estimated $ 250 a month and apart this company around charged me $ 380 more. Now i am having to much as i am a person and what desabilitada me da social security and the little i can reach me trabajar. No to cover those accounts, i hope that these shameless seize the law and you have to pay do you people in good faith. Pd: i call the company of natural gas in february of this year and asked me please fetch him my account as the company electricida $ nj power light

At a minimum for the last 3 months Palmco has charged me about $2.40 per therm for gas more than PSE&G would have charged me. For March the difference was about $750 or so. I called Palmco and they gave me a $102 credit for the 3 months. Not very consumer friendly and so I cancelled the contract. Also, I had a heart transplant 4 months ago and don't work right now. Palmco obviously couldn't care less. What recourse, if any, do I have? Thank you

In addition to my complaint to BPU on March 10, I received my March bill in which Palmco charged me as below for gas and elctricity supply.
Palmco PSEG
Gas $2.26 /therm $0.29/ Therm
Electricity $0.31/Kw h $0.11/Kw h.

Again when Palmco rep called me 25 times to enroll in palmco for suppy of gas and elctricity, I was told that the rate will comparatively lower than my utility company, but they cheated me and made me sign up for “VARIABLE Rate “without explaining me that the VARIABLE rate may go 400% higher than my local utility company.”In my JAnuary bill when i was charged $0.83/therm, i request for a disconnection from palmco and i febuary i was charged $1.95/therm, March Its $2.26/therem..
BPU please help us solve this issue as it is not fair in America to cheat the customers to charge $2.26/therm for gas supply, when our local utility company is charging $0.29/therm.

Just moved into our new house in September 2014 and signed up with Palmco Energy after seeing their low gas supply charge ($0.37 per therm). For the past 3 months my gas bills have been grossly inflated as compared to what I would have paid with any other supplier as they increased the price each month (Jan: $0.74, Feb: $1.25, & Mar: $1.95). The March rate is over 5 times what it was just three months ago (and what is listed on the PA Gas Switch Website)! With my wife and I expecting our first child in a couple of months, it sure would have been nice to have that extra $660 to put towards our family and not into the hands of these greedy people. I haven't talked with their customer service yet, but I'm not holding out much hope that they will do anything to help me, but hopefully this will help someone else from being duped/robbed by Palmco Energy.

in recent month i switched to Palcom energy as the claimed
the rates are very affordable and will never increase to a point where it would
then be very expensive. My January bill was very high, higher than normal in
which they claimed gas prices increase and therefore charging 83 cents per
therm. I accepted but came to realize that PSEG rates were much lower at 47
cents per therm. I decided to pay the bill and cancel my services with Palmco
as they said there are no cancellation fees. I recently received my February
bill (my last bill with Palmco) and once again the bill was a lot more than the
january. Came to find out Palmco was charging $2.25 per therm, this was
outrageous considering PSEG rate has decreased to .32 cents per therm. I was
flabbergasted and furious. It appear as though, since i cancelled they decided
to increase the rate astronomically i guess to justify their non-cancellation
fees. I cannot see how i can accept this, it is unfair to not just me but to
everyone in the state of NJ where we are forced to accept these scams and
forced to pay these rates when they cannot be justified. If PSEG rate is 32
cents with the national increase in gas prices, how can Palmco charge a rate of
$2.25 under the same gas increase? I refuse to pay these people that absurd
rate and i dont care if its a small amount of money but its the principle. I
have googled this company and found out im 1 in 100s maybe thousands of people
that are experiencing this problem with this particular company. I will fight
this along with anyone who is willing to join forces. This is unacceptable and
i will write to everyone that i can about this issue. If this company continues
to do as they please where would the average consumer be. This is obviously a
big deal to me as I am a hard working person who cannot afford to sit and allow
this to happen as I am not wealthy but fortunate to be able to live in a home
but if this continues how can I afford to maintain a family a house and a simple
lifestyle. We need a voice that can be heard to stop this nonsense. After 3 years
of living here and owning my home this is the first time that im dealing with
this and coincidentally a few month after signing up with Palmco. I beg that
this be looked into as I mentioned I am not the only one. I have no idea if any
one may have complained to someone other than forums but I am hoping. I am not
the type to sue for anything I always believe in resolution and fairness but if
a lawsuit is needed to stop this madness then im all for it.

Thank you,

Concerned citizen of New jersey.

Why are these people still in business!

in recent month i switched to Palcom energy as the claimed
the rates are very affordable and will never increase to a point where it would
then be very expensive. My January bill was very high, higher than normal in
which they claimed gas prices increase and therefore charging 83 cents per
therm. I accepted but came to realize that PSEG rates were much lower at 47
cents per therm. I decided to pay the bill and cancel my services with Palmco
as they said there are no cancellation fees. I recently received my February
bill (my last bill with Palmco) and once again the bill was a lot more than the
january. Came to find out Palmco was charging $2.25 per therm, this was
outrageous considering PSEG rate has decreased to .32 cents per therm. I was
flabbergasted and furious. It appear as though, since i cancelled they decided
to increase the rate astronomically i guess to justify their non-cancellation
fees. I cannot see how i can accept this, it is unfair to not just me but to
everyone in the state of NJ where we are forced to accept these scams and
forced to pay these rates when they cannot be justified. If PSEG rate is 32
cents with the national increase in gas prices, how can Palmco charge a rate of
$2.25 under the same gas increase? I refuse to pay these people that absurd
rate and i dont care if its a small amount of money but its the principle. I
have googled this company and found out im 1 in 100s maybe thousands of people
that are experiencing this problem with this particular company. I will fight
this along with anyone who is willing to join forces. This is unacceptable and
i will write to everyone that i can about this issue. If this company continues
to do as they please where would the average consumer be. This is obviously a
big deal to me as I am a hard working person who cannot afford to sit and allow
this to happen as I am not wealthy but fortunate to be able to live in a home
but if this continues how can I afford to maintain a family a house and a simple
lifestyle. We need a voice that can be heard to stop this nonsense. After 3 years
of living here and owning my home this is the first time that im dealing with
this and coincidentally a few month after signing up with Palmco. I beg that
this be looked into as I mentioned I am not the only one. I have no idea if any
one may have complained to someone other than forums but I am hoping. I am not
the type to sue for anything I always believe in resolution and fairness but if
a lawsuit is needed to stop this madness then im all for it.

Thank you,

Concerned citizen of New jersey.

In Feb 2013 - a Palmco representative called me and told me if I switched to their company, they would always be one cent lower than what Duke would charge me as a supplier and that they would save me lots of money, so I switched to them as my supplier. I noticed throughout the year that my bills were a little bit higher than usual, but I just put that to higher usage. When we received our first cold winter bill for November of 2013 -, our bill was about $200 higher than what it usually was. I called Palmco and found out that they were charging me $ .13 per kw which is double what Duke was charging. I called Duke to cancel with Palmco and they told me I had to call Palmco directly to cancel with them. I found out that I could not cancel with them in the middle of a billing cycle/meter reading so that I would have another month with them. When I received my final months bill with Palmco - they had billed me $ .16 per KW which is almost triple what Duke was charging. I printed up all my bills with Palmco and researched what they had done to me financially over the year I was with them. The first 3 months they charged me less than what Duke was charging. Then every month after that, the amounts went up little by little. The first month that was higher was around $30, then $ 38, and $160 then $163, $242, $ 300 and the final month up to $650 more! My total loss with this company is $1, 725.82 and that is based on what Duke would have billed me. IF they billed me like they told me they would, one cent less than Duke, this would have been over a $2, 000 loss. After confronting Palmco and after 3 times being put on hold, they came back with a $186 credit towards my account. I told them I was not satisfied and that I would be contacting PUCO and the Ohio State Attorney Generals office. Once they received the complaint from them, Connie with Palmco called me and offered a few more credits that took my final credit up to $409. I am still not satisfied with this and told Connie on the phone that I would make sure people know how they screw their customers. Her response on why the amount went up was first off, they only offer the rate they told me as an introductory rate, which was never told to me, and that is only for 2 months. Somehow I got that rate for 3 months though. She also proceeded to tell me that no one ever told me that I would get 1 cent lower than Duke every month, they do not have that on their 3rd party verification recording. Well duh, like you are going to record the lies you tell your customers to reel them into your c***. And based on all the other complaints I have seen online - they tell this kind of c*** to plenty of people, not just me. So I know 100% I was told this my your MIS-representative that contacted me and now others too. The first person I spoke to that gave me the $186 credit, Debra, told me that she heard it in the recording and mysteriously the second person I talked to after the received the complaints - Connie - she stated that was never on the recording. So someone is lying again. Im not saying every supplier is a fraud, but this company will most def. screw you over. I Hope all the people who switched to them verifies what they say to you on the phone to be true and the second you notice it is not, make sure you call them to point it out. She, as in Connie, is stating that since I did not make any complaints previously about my bill, that she has the fact of that and that's why they shouldn't do any more for me. I didn't notice the difference immediately because it was small amounts that just got bigger and bigger and BIGGER. By time I noticed something was going on, I was already into my Nov/Dec billing cycle and I did NOTIFY THEM, I cancelled with them. I hope Duke removes them as a certified supplier because they lie to their customers, they are misleading and they are a disgrace as a provider!

A PalmCo agent was going door to door in our neighborhood and promised us that by switching to PalmCo as our gas & electric provider we could save on our monthly utility bills. Since we switched to PalmCo our bills have done nothing but go up and up and up. After speaking to their customer service they told us to wait until the next month when the rates might be lower, but in stead of lower they are nearly triple what our average PSEG bill has been like. Good bye PalmCo. I'm going back to PSEG, and telling everyone I know to do the same.

Two weeks ago I received email from the company Palmco Power ILLLC Electric Charges. They sent me the bill according to which I owed them about $200, but I paid all my bills in time, and it was certainly some mistake. I emailed them that they had a mistake and I wouldn’t pay such sum. But they started to threaten me and I have no idea what to do now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Palmco solicited me to change over from PSE&G and said that after their promotion period their rates would be variable and gave me a historical picture that rates are most of the time better and never said that variable rates could be double! They are dishonest and dubious and if they want to have a real business model and keep their customers, when the variable rates reach over 25% higher than other utility charge, let alone double, they should reach out to their customers and advise them on how to better manage their energy rates. They instead go on the defensive.

below is a link to my actual bills from July and August of 2013 showing the difference in rates, cut and paste if you cannot click on it:

https://docs.google.com/document/d/1ti4We--Wptx4wyITdUzLEYL-L45vvWhOtrKmw3OMy7M/edit?usp=sharing

A person from Palmco Power NJ came to my door and said I was going to get a discount on my bill because of the power outage caused by the storm, I showed him my bill, but saw his ID was fake. I immediately called police and they informed me, that I was duped!