Sui Northern Gas Pipelines [SNGPL]
Reviews and Complaints

Assalamualaikum

I Muhammad Ashiq address House No. 37/A,Street No. 6 Ahmad Town Sharif Pura Lahore having Sui Gas Meter No. BK1602045754 and Account ID. [protected]

it's is to inform you that to much water in gas pipe line or having very very low pressure of gas in pipe line or water enter in Sui Gas matter due to this reason sui gas meter is not running due to water enter in to the Sui Gas meter and sui gas meter Show Zero Reading on Sui Gas Bill this Month and previous month. although gas is not coming due water in pipe line or low pressure in pipe. The pipe of Gas this month dated15-02-2024 changed or installed.

So you are therefore requested to please connect the meter pipe with newly installed pipe line of Sui Gas that why the sui gas meter run properly We are suffering sui gas in whole winter or deprived of sui gas.

Thanks

اسلام علیکم سر میں تونسہ شریف سے ہوں میرے والد ایک ظعیف آدمی ہیں جن کا گیس کا میڑ اتار لیا گیا ہے پورے علاقے میں لوگوں کو بہت زیادہ بل اشو دیا گیا ہے ہماری کرنے والا کوئی نہیں ہے نہ کوئی بھائی ہے میرے والد گیس میٹر ہم سے مانگتے رہے جس پے وہ ان پے ہنستے رہے پلیز ہمارے علاقے کے انچارج کو کہا جائے کہ وہ ہمارا میڑ واپس دیں اور بل کلیر کر کے نیو بل سٹاڑٹ کیا جائے میرے والد انکم 20k ہے انکا بل 17لاکھ دے دیا گیا ہے پلیز کور کیا جائے ہمیں بلز کلیر کر کے ہمیں میڑ واپس کیا جائے جزاک اللہ خیرا کثیرا

[protected] یہ کنزیومر نمبر ہے [protected] یہ کنٹکٹ نمبر ہے

Ello sir I am imtiaz ali and employee of ministry of foreign affairs

I have deposited 31000 and paid for installation of urgent gas meter but my gas meter has not been installed yet, besides my application is rejected, you have taken money and not installed my gas meter for a long time. Done still my gas meter pending pls install my gas meter or refund my payment I paid the money and your company has banned meter installation on december 2022 so please. Solve my problem

Gas suply failer due to severage water is in gas pipe lines but sngpl servicde depat continutly saying low prssure but nobody contact us & visit about this issue all peoples daily open pipe and ejact severagen water from pipe then gas come in pipes so low presure issue is fake more then 100 homes efected. More then six months have passed pls consider on problem.

Assalam O Alaikum

I am M Khalid from wah cantt.

I just wanted to tell you something very stranger that happened with my house meter.

The meter issued by name of my wife has got stuck in such a way that if we start stove then meter reading remains zero. That's why our that month bill was just tax and meter rent and zero consumption.

I complaint to SNGPL online

By dialing their number and the person who came to check our meter says their is fault in it and we have to replace it. I myself went to office of sui northern office and they are not listening.

I don't know what to do next.. kindly give me a favour and do something

Sir, My name is Syed Zulfiqar Ali Shah, my consumer no.[protected] since 2010 and paying my bills regularly. Sir in these rainy days my gas meter upper side shesha found damage due to some one throw ball or stone. It is requested that plz change my meter r resolve the issue.
Thanks and best Rgds Syed Zulfiqar Ali Shah [protected] e.m. [protected]@gmail.com PIA MULTAN.

Salam!

My name is Qaiser Jabbar & I'm filing a complaint against wrong billing

I've been living in this house for almost one year and my gas bill is always under 1500 RS as I have a small family.

Being that said, this month I'm getting a bill of Rs. 19,350 which makes no sense at all... We don't have any such appliances that can use so much gas... I am unable to understand how the concerned calculated this bill. Either the meter reading is incorrect or they did something wrong in the bill calculation.

Moreover, they rejected my last complaint for being "INVALID" and they didn't even call my number or visit my house to check if there was any mistake.

Please resolve this issue on an immediate basis. This is very UNFAIR and UNJUST.

Dear Sir,
We are facing a problem of meter reading that was disappeared of our digital commercial meter (SNGPL) from 10 January 2022. we have lodged a complaint with the SNGPL helpline, they said that SNGPL team will visit you soon, the complaint number is given below.
Complaint # [protected]
Time : 11:05AM
Dated : 10/01/2022, they visit to our company and said that the issue is raising in regard of battery cell problem, and this can be only done by our Abbottabad team, After they gone we informed to Abbottabad office regarding the issue, they replied the issue will resolved from Haripur and Haripur office asked the issue will resolve through Abbottabad.
Please do not charge to us regarding the issue as we are continuously requesting both offices to resolve the issue, but in reply we didn't get satisfactory response.

We are requesting to please resolve the issue at earliest end.
Looking forward to your kind response.

Dear Sir,
I have applied for new connection vide Consumer ID [protected] dated 16-01-2019. after elapse of more then 02 years the team visited the site and rejected the application with remarks that Father's Name is incorrect while it may be corrected form company's portal according to my CNIC but they were only teasing me for their sweet interest. Please do the needful for issuance my demand notice as early as possible please.

Dear Sir/Madam,
I am Hasnain Ijaz butt current working in NBP Exchange company limited.
It is inform to you that there is no sui gas in our home about 1 month. we complaint in our sui gas office from 1 month again and again. Team visited at our home nearly 25 days ago but not resolve our issue. when we again complaint in there office then they said we forward your issue, it will be resolved etc.
we are facing too much problems so please resolve our issue as soon as possible. my all the detail is given below
Bill Name : Muhammad Iqbal Butt
Account id: [protected]
Bill id: [protected]
My contact : 0092 [protected]

Yours Earliest action shall be highly appreciated. Thanku

Gas pressure is very low in our area called Basti pitafian tehsil khanpur disyrict Rahim yar Khan.
Gas is only available in morning for 2 hours,
In lunch for 2 hours a d dinner time for 2 hours.
I already complaint to sngpl company mentioned complaint number on bill.
But the issue not resolved.

hi I mehmood ahmed application on 02/04/2015 for my home the gas connection in address Chenab ranger road Sialkot cant house no 09 on main road and have main pipe line front of our door the next door house connection is from there but for us they are saying have to come small pipe but don't know when will come from 5 years we no have gas connection which is costing me too much every month please help me with this I have my grand childs now and its too cold as well I am 71 years old I feeling too cold as well I need to be have my heating system on but without gas how can I ? please help me with this I need the connection to my home my phon no is [protected]

I'm resident of 1ST-1 MALIK ST SULTAN PURA KOT KHAWAJA SAEED LHR OLD#[protected]
Account ID [protected]
Bill ID [protected]
I am quite surprised to receive such a heavy bill. Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or there is some leakage .
I am quite disturbed how such an exaggerated amount in bill could have been reached. So I request you to have my meter checked and also get the meter readings confirmed. I shall be obliged to pay the bill till this dispute is settled if I am assured that the excess amount paid would be adjusted in my future bills.
I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer.

Thanking you,

SNGPL Office Sargodha
Consumer # [protected]
Application for Gas Connection 19-09-2016
Demand Notice Submitted Deposited Date 12-11-2018
3 Years have been passed Gas Meter has not been installed
All the supported Documents have been attached with this Complaint
Thanks
SNGPL Office Sargodha
Consumer # [protected]
گیس کنکشن لگوانے کی درخواست 2016-09-19 کو سوئی گیس آفس سرگودھا میں دی سروے ٹیم آئی سروے مکمل ہوا کسی قسم کا کوئی اعتراض نہ تھا سروے ہونے کے بعد میرٹ پر ڈیمانڈ نوٹس بھیجا گیا 2018-11-12 کو ڈیمانڈ نوٹس جمع کروایا گیا اب عرصہ تین سال گزر چکے ہیں گیس کنکشن/میٹر گیس نہیں لگا سروس بھی نہیں لگائی گئ اب ایک سال سے میں سوئی گیس آفس کے چکر لگا رہا ہوں جس وجہ سے ہزاروں روپے میرے کرایہ ٹرانسپورٹ پر خرچ ہو چکے ہیں جب میں جاتا ہوں مھجے کہ دیتے ہیں دو دن بعد گاڈی آئے گی آپ کا کنکشن بمعہ گیس میٹر لگا دیا جائے گا اب ایک سال ذلیل ہونے کے بعد اور مختلف سوئی گیس کے آفسران بالا کو شکائیت لگانے کے بعد میں یہ کمپلین آپ کو دے رہا ہوں اور ساتھ تمام کاغذات بطور ثبوت لف کر رہا ہوں عرصہ تین سال گزر چکا ہے ابھی تک سوئی گیس آفس والوں کی طرف سے اس کمپلینٹ درج کرنے سے پیلے پہلے کوئی اعتراض نہ آیا ہےآپ سے گزارش ہے کہ میرا گیس کنکشن لگا کر دیا جائے تجربہ یہی ہے کہ کمپلینٹ کرنے سے جو کام ہونا ہوتا ہے وہ بھی رک جاتا ہے برائے مہربانی میرا گیس کنکشن/میٹرجلد از جلد لگوایاجائے گیس والوں کو عرصہ تین سال سے کوئی اعتراض نہ ہے امید ہے کہ اس کمپلینٹ کے بعد بھی کوئی اعتراض نہ لگے گا بلکہ گیس کا میٹر لگا دیا جائے گا

My name is Shahid Abbas. I am living in Abbottabad KPK Pakistan. Presently I am working in UAE.
Last my vacation in Pakistan in July 2019 I was submitted sui gas connection fee. But now 4th month is going on sui gas office Abbottabad delayed my connection. This is my sui gas account / customer number [protected].
I requested to you make it possible as soon as...

Assalam onalaikum sir,
I'm Yousaf khan. I have applied for the gas connection in Feb. I went to the office several times.
Whenever I go there, they say we will do it in 2 days. I went there more than 20 times but still nothing happens. I got their cell numbers. They recieve my call and says we are coming in 2 hours. They are not taking it serious. Please do something urgent, otherwise I will go ahead to the high authorities with valid reasons and and ill behavior of the staff. I have vedios with me regarding asking for bribe.
So please do it in a oroper way Otherwise I have go through another channel which can be oroblematic for you.
Thanks. Attached is my demand Notice.

ACCOUNT ID: [protected]
PAYMENT AMOUNT: Rs.1, 180/- (JUNE-2019)

I have paid in m/s. Allied bank limited, mall branch, Lahore on June 25, 2019 but still this bill is appearing in August after making rectification (2 times) from Johar Town office (sui gas).

I am running before this matter for correction since June so help me out regarding the solution.

I have paid my urgent fee on 14 march 2019 but still now my connection is not allowed it is humbled request to you that kindly proceed my aplication as soon as possible
I went many times at SUI NORTHERN GAS PIPELINES LIMITED office at sheikhupura but the staf is not give any solid reason please hear our request I shall be very grateful to you for this humble favour thanks

Dear sir

The service line laid down 10 days ago. staff informed meter will be installed in 4 to 5 days. but now when I contact them they give frivolous reasons for some ulterior motives. please be informed that the above approval was acorded through OGRA Islamabad inetrvention. My Ref no is: [protected]. kind ask staff to install meter at earleir date

best regards

KH M. TAHIR