Sui Northern Gas Pipelines [SNGPL]
Reviews and Complaints

اسلام و علیکم
Muhammad Abdullah ABDULLAH MANZIL GALI BAGH WALI LAHORI GATE CHINIOT
Account ID: [protected]
07-05-2019 Ko Meter Chori Kiya
یہ میٹر والد کے نام پے ہے والد صاحب کی ڈیتھ ہو گئی ہے گیس کنکشن مشترکہ ہے دو چھوٹے بھائی میٹر اتار کر لے گئے جب کے تمام بل ہم پانچ بھائی ادا کر رہے ہے لہٰذا ہم پانچ بھائیو کے نام پر نیا میٹر دیا جائے _ اسی کنکشن پر وہ بھائی اپنا میٹر لگوانا چاہے تو لگوا سکتے ہے ہمیں کوئی عتراض نہیں ہے وہ اپنا بل ادا کریں ہم اپنے میٹر کا بل ادا کریں گے
شکریہ
Regard
Abdul Qayyum Son Of Haji Muhammad Abdullah
[protected]

sir me Chak No. 42 SB Sargodha ka rahaishi hn mri service lgi ko bht arsa gzar gya ha lkin abi tk metr ni lga rhy. jnki service hmry sth lgi thi unki tadad 12 thi jnme sy 4 metar inhoo ny lga diye hain aur 8 rhty hain bht complints kr li lkin inko zra asar ni hta jb ye metar lgany aye thy to 4 metar lga k bhagty bny phly khty k hmry pas pipe ni ha tm apna ly k ao wo b ly k aye phr b ni lgya inho ny halankh in k pas jo metr lgny wli list thi usme hmra nam b tha aur in ky pas metar b thy bt phr b inho ni lgya aur bdtaimzai kr k bhagty bny ab 12 me sy 4 to lg gye pechy 8 metrr rhty hain un me ak mra b ha so mra metar lgya jye

Account id [protected]
Set up date 22/01/2013
Cnic [protected]
Madina colony DIKhan
GCV code 140-dikhan
Sub area DIKhan

Sir demond notice ko 6 saal (six years) ho gayay hen mgr conection abhi tk nahi laga .
DIKhan men jo sui gas walon ko pesay deta hy os ka kam hota hy . Plz in ka Qibla drust kren .
DIKhan men sui gas walon nay corruption ka bazar garam kia hoa hy ghareeb ki koi nahi sunta

Asslam-o-Alikum
Sir
Mai Shafique Masih Chak No 118/12.L Kassowal Tehseel Chichawatni District Sahiwal
ka rehashi hun or mehnat mazdoori karta hun
Guzarish hai mai nay morkha 11-02-2019 ko demand notice jama karwa hai ajj morkha 12-03-2019 ko 1 month or 2 din guzar gay es k bawa jood hamara gas ka na hi goda or na hi meter laga hai jab k hamaray procyo nay jab apna demad notice jama karwaya tha unka 1 week k andar lag gya tha ham Sahiwal office sngpl sy contact ki or khud b wahan gay or unho nay kaha k 15 din k andar ap ka gas ka goda or meter lag gay ga par abi tak nhi laga mai gareeb admi hun apki beri anwazish ho ge ap is bat ka notice lay or hamari gas lagwa dy or kise officer ko mai nai janta k apna kam karwa sko shukriya...!
Contact No: +[protected]

I am resident of house no.424 GG, Phase 4 DHA Lahore. Throughout winter, the gas supply to my house has been very low. I had to buy LPG cylinders to be able to cook food. The gas water heaters had also been working on and off.

However, when I check the supply of my neighbors, there is no such problem. I do not see them using LPG cylinders. Kindly investigate the matter and resolve the issue of low supplies of gas to my house.

Thank you for your cooperation.

Best regards,

Humaira Shazia

sir! main ny 2016 main application di the aur 17-02-2019 ko serway krny aye hyn mjhy kaha k sath walo ka bil ly ao wo main ly aya phr kaha is taraf walo ka ly ao wo bh ly aya phr kehty apny jo aplication di hy us py adress hy muhala nasir abad jhik jab k ap k sath walo ka adrees hy muhala qazi wala phr kehty samny walo ka bil ly ao us py adres tha jhik imam bargah phr kehty ap ny jhik k sath imam bargah q nae likhwaya. un ka asla maqsad tha k pysy lyn kuch jo k main ny ofer nae ki. phr myry sath k hmsye aye unho ny kaha k bhai is muhay ka purana nam jhik tha lekin bad main nasir abad jhik hogya tha to is tarah to main ny adres sahi likha hoa hy. phr wervy wala kehta nae ap adress thek krwao aur chaly gy. main ny itna kaha k jahan 3 sal meter nae lga ab bh lagna mushkil hy, ap sy koe help ho to kr dyn thnx
main ny aplication sath atach kr di hy.

Assalam o alikum sir bad salam eraz ya ha ka m na 19.04 18 ko sui gass ka metre ki application submit Kerawai thi.23.10.18 ko urgent base ki application submit kerwai thi.or kaha gya ka ka ap ko call ya sms aya ga gass office sa.21.12 18.tk mjy koi call or sms na aya.21.12 18 koi sui gass ka office n gya to uno na btya ka April 25000 fee jama kerwany ki date 17.11. 18 ko expire I gyi ha.phr ma n date extend kerwa kr 21.12.18 ko 25000 submit Kerawai 09.01.19 ko demand notice ka 6000 rupees submit kerwai.mj sa abi tk kisi sui gass ka malazam na Rabata ni kaya.mj sa bad m Jamah hony wali file walo ky metre lagy 15 15 din o gya.Janab sa dad Reesi ki apeal ki jati ha.Mary jald metre lagny ka hukam daya Jaya.taka m apny beacon or bohry waldeen ko sirdi sa bacha sako.apka l ya or apka b echo ka l ya dawa do ga.

Dear sir,
We are facing problem of Pipe leakages and damages near Charsadda road Rasheedabad Street 1, adjacent to Eidgah Colony. As we submitted several complaints to Zonal office and Regional Head Office to identify a point from where our gas pipes filled from drainage water.
But the concern authority failed to provide us facilities on emergency basis.
Along with leakages of pipes we also facing low pressure of gas for domestic use.
The area comprises of 40-60 houses facing problem from a two years.
We have video proof of pipes problems. And also whenever team came for inspection or inquiry they can also observe the actual situation.
Regard
Maaz Rashid
[protected]

Sir,
We are located in Haroonabad, house no.59 tibba noor pura Haroonabad district bahawalnagar. I am here want to complaint about shortage of gas provision in our area.
We are suffering in problem due to shortage of gas provision. After 10 o'clock PM to 11 am, we doesn't receive gas. Kindly check the issue and resolve it at earlist possible time. THANKS
METER NAME .MUAHMMAD HANIF
CONTACT NO. [protected]
[protected]

sir i am a student of university of swat and i am a responsible citizen of Pakistan also sir i want to say that there is a lot of smuggled pipes of sui gas in our university rent building sir please visit to our university campus and take a serious action against those corrupt people who smuggled these pipes
NOTE:this building is in the ownership of a politician name amir muqam

It is requested that I am resident of H# 221 Tip Block Khyabane Ameen Defence Road Lahore.
I have submitted urgent fee Rs 25, 000 for sui gas connection after completion of 180 days from initial application dated 19th October 2018. After that I am visiting Johar town Office Lahore for issuance of another demand notice i.e. Rs. 6000 but their staff is guiding me that in your area RLNG pipeline is available so that sui gas meter cant be installed where as in last month 3 sui gas meter installed in same line i.e. H#214, 220 and 226.
Upon asking that if this line is of RLNG than how meter got installed in these houses and remaining society(30+ connections in society) .The chief engineer was unanswerable ad replied (that un k meter b kat jain gay). It mean that that either they have installed meters illegally in whole society as if there is RLNG line than it should be for whole society instead of specific block as whole society is connected to same pipeline.

Secondly they sent a person to our house claiming that he is from SNGPL for survey and delivered message thorough him that (sir jee 6000 wala demand notice kharcha pani k begair issue nai huna agay aap ki marzi ha)
When I told this to Chief engineer at johar town office he called the survey person and it was not that one who visited our site and denied that am telling lie.

In short all their staff want bribe for meter installation. Please look into this issue and solve the case at earliest so that meter installation can be done without further delay.

Consumer #[protected]
Contact # [protected]

To Whom it may Concern:

i have just consulted my Canadian lawyer who recommended that first I should e-mail you about this problem.
I wish to bring to your attention about your empoyee a Mr.Rana Ijaz Ahmad who has been employed by your company for many years. The credentials such as his education degree {No.2} he provided to the department are totally false.

Mr. Ijaz Rana has been accepting monetary payments from customers and business owners to provide a quicker service for them, and he pockets the said payments.
My lawyers and I have wondered how he has managed to amass so many material items, with him being the sole wage earner in his family.
This matter goes deeper as we have found out his brother works for the same department in Gulberg office, and steals the gas meters from storage in Gudam. where he then sells them to customers without the knowledge of the department.

Mr. Rana Iftakar Ahmed is currently involved in a lawsuit, where he and his brothers forged documents to acquire property illegally, and that is now in the courts.

I as their uncle, am truly disappointed in ther actions against a government department as well as our family. This needs to be brought to your attention as it sheds a poor light on Pakistan's ongoing democratic attempts to fight corruption.

We feel that these people should be prosecuted for these breaches of departmental policy.

Sincerely
Jamil M Rana

Bill i/d [protected], book/ page [protected]/ 176
Hameed Afzal S/O Sher Afzal
House opposite Atta Chaki, near Government boys School, Village Amangarh, Nowshehra, KPK
Dear Sir,
I used to receive and pay my bills regularly before 21st may 2018 when my old meter was changed with a new meter as per SNG policy to replace all old meters. Since june I was not getting my bill and I Paid going to Nowshehra Office with a duplicate bill.
I requested the concerned staff to correct my address which has been changed since installation of new meter. I was told every time that address can not be changed.
AS i mentioned above I used to get my bill regularly since I got the connection initially.
Looks it is some clerical error.
Sir this is computer age it is matter of few key board clicks. My question is if I default and SNG does not have my correct address how will the unpaid amount be recovered. The staff states it is not allowed by Company. Kindly Make changes to this instruction it is not only in the benefit of consumer but SNG itself.
Regards
Hameed Afzal S/O Sher Afzal
House opposite Atta Chaki
Near Government Boys school
Village Amangarh
Nowshehra

I give application in sept 2017 still no reply I give this mobile number they told me they will give demand notice in 9 month but now compete more then 13 month no reply this is Mobile number [protected] the connection name on shabbir KHAN son of Muhammad miskeen pls give me some feed back
Thanks and regards
Shabbir KHAN mallaha new abbadi gujrat havlian city

DEAR SIR,

This is an official complaint, i would like to give some information about illegal gas connections in my area which could burden us, i would like to request the Authorities and SNGPL Management to take immediate action against these illegal connections, as it is costing us very much. the person who took connection from pipe line has distributes to many homes and earning money from SNGPL pipeline while using illegal. I MARKED THE AREA FROM WHERE HE GET CONNECTION.

furthermore, please take immediate action or i will go to higher authorities. please find below address.

Name: Iftekhar Ahmad /Khan Babo S/o Sharif Master

MOHALLAH GUMBAT NO. 02, KASS KOROONA MARDAN Known as MOH TIKADARAN KASS KOROONA MARADAN. kpk

Your quick response will be highly appreciated & i will be patient.

Waiting for your reply.

Assalamu Alaikum, I have applied for
new sui gas connection since i moved to Pakistan in 2010. After trying for so long finally i came to know that i have to pay some amount which i paid already in October last year and people who applied after me have connections installed already. Now Your staff are here in my town Tamman Tehsil Talagang District Chakwal and kindly install my connection this time.

As Sala'am O Alaikum, Dear Sir,

1. Account id: [protected]
2. Bill id: [protected]

The bill is attached herewith this email.

Please let me know about the Rebate/Adjustment amount as the telephone numbers are not responding at the moment.

Tomorrow is last date...please let me know about the amount of Rs. 756 as early as possible.

Thankyou & Regards,

Current Owner of House: Mr. Faisal Mustafa

Address: House No: K-143, Committee Mohallah, Street No: 01, Near AL-Farooq Hotel, Committee Chowk Stop, Rawalpindi.

Mobile No: [protected]

Hi,

I'm Syed Jawad, a resident of 26, Al-Mumtaz road, Samnabad, Lahore. We have been facing gas shortages since the first day of eid. Cooking daily meals has become a severe problem as the gas supply is not available all the time. Please review and resolvethe issue as soon as possible.

Thank you so much.

The residents of Rizwan Street, Al-Mumtaz road, Samnabad, Lahore.

Date 09-08-2018
Phone # [protected]
H-G-B and check the meter it were not working properly because in summer it was bill to me =8000/- rupee in this month which is to much amount accordingly previous months my meter no is CU00076672-01 and Account ID is [protected] so kindly repair this meter or replace it .
thanks
regards

H # 138 ST # 3/C
JUDICIAL CLY
RAWALPINDI

Your Incharge office of sui Notthern Gas pipelines in kasur near Opposit Adda Zaki Brother kasur, who is a very cruel and intriguing person. That works with its own. And the same is the case of itself. The Prime Minister said that no officer or customer has any concern or concern nor nobody understands anything in front of him. If you come to this Office, then think about it. And with that, the shiver is the tone that I will handle myself. And whenever they are hearted, they work or make fun, sometimes weigh and if someone comes to know it, then do their work first. It is normal for the rest of the ordinary people to stand in the lane for hours.
I made heated struggles to resolve my issue and lodged countless visits.This is quite unfair and against business ethics and even rules' violation not to facilitate customer which they are bound to do..I have been undergoing great mental agony owing to their dishonest attitude to a responsible and law abiding customer.