Sui Northern Gas Pipelines [SNGPL]’s earns a 1.9-star rating from 143 reviews, showing that the majority of customers are dissatisfied with service.
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gas loadshedding
it is stated that we are citizen of Manzoor Colony near G.T Road Sahiwal District, we are facing gas loadshedding problem since 2010, but no one try to solve the problem, because even we file a case in consumer court against SNGPL, in Sahiwal, but the department people made survey of the colony, but before the judge their lawer told that gas prssure is ok, which was wrong statement,
Sir, every day at breakfast time, lunch time and even at dinner ther is no gas, this reality based statement can be varify, people are suffering in hard trouble, due to high rising prices of fuel and woodden material.
Sir, take serious action against the SNGPL, Sahiwal, otherwise we will be in protest against SNGPL Sahiwal, and will take serious action by ourselves,
sir, once again reminds you, to take strict action against the area manager, supervisor and their supporting staff,
From,
MUHAMMAD SHAFIQ KAMBOH
House #27, street # 03, Manzoor Colony Sahiwal Division Sahiwal
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
arrears
Dear concerned,
I got bill for sngpl in total amount 10, 610 (1500 pkr actual bill and rest of amount is charged as arrears) I just paid that amount online and I am totally dissatisfied with this bill. (Reason for payment as per sngpl bill "disconnection already sent" for my home connection)
I just want to confirm why this amount is charged as arrears, I never ever receive this much amount of arrears from sngpl even I m paying my bills on time my full amount not even any kind of adjustment. Still why I receive this much amount as a bill.
Please contact me on my phone number.
Thanks for your help
M. Suleman
The complaint has been investigated and resolved to the customer’s satisfaction.
(١)۔ بخدمت جناب وزیر اعلٰی پنجاب صاحب
وزیر اعلٰی سیکرٹریٹ لاہور
(٢)- بخدمت جناب شاہد خاقان عباسی
وفاقی وزیر پٹرولیم۔ گیس و قدرتی وساہل اسلام آباد
(٣)- ڈپٹی کمشنر ( ڈی سی او ) صاحب راولپنڈی
(٤)- منیجنگ ڈائریکٹر صاحب ایس این جی پی ایل لاہور
(٥)۔ ٍڈائریکٹر جنرل ایف آئی اے اسلام آباد
بابت کھانا پکانے کے اوقات میں سوئی گیس غائب اور نہایت ہی کم پریشر
۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔۔
جناب اعلٰی
مین ایک نہایت ہی ضعیف العمر ٧٥ سالہ ( پچھتر سالہ ) ٰشخص ہوں اور دل اور دمے کی بیماری کا سخت مریض بھی ہوں اور شاید اس دنیا کا کچھ عرصے کا مہمان بھی ہوں
جناب اعلٰی
میرا مسلہ یہ ہے کہ میرے گھر میں اور اقبال ٹائون کے گھروں میں کھانا پکانے کے اوقات میں گذشتہ کئی دن سے سوئی گیس نہیں آ تی ہے اگر آتی ہے تو اس کا پریشر اتنا کم ہو تا ہے کہ اس پر کھانا نہیں پک سکتا ہے
جناب اعلٰی
مین نے فون نمبر ١١٩٩ پر کئی دفعہ کمپلینٹ نوٹ کروائی ہے مگر میری کمپلینٹ کو اٹینڈ نہیں کیا جا رہا ہے ۔ہو سکتا ہے میرا بلد بڑھنے سے میرا انتقال ہو جائے اور سوئی گیس کے ان افسران کی طبیعت خوش ہو جائے گی جو سی این جی پٹرول پمپ سے لاکھون روپے نزرانہ لے کر سوئی گیس کے صارفین کو سخت ترین اذیت دے رہے ہیں
جناب اعلٰی
کیا ہم سوئی گیس کے صارفین کا اتنا بھی حق نہیں ہے کہہ ہمین ایک گھنٹہ صبح ایک گھنٹے دوپہر اور دو گھنٹے شام کو کھانا پکانے کے لیے گیس مل سکے
جناب اعلٰی
کیا سی این جی والوں کے لیے بیس گھنٹے گیس کارروبار کرنے کے لیے کافی نہیں ہے
کہ وہ سوئی گیس اسلام آباد کے افسروں اور ان کے اہل کاروں کو روزانہ ہزاروں روپے کا نزرانہ دے کر
مسلسل ٢٤ گھنٹے گیس استعمال کر کے اپنا کارروبار چمکا رہے ہیں
جناب اعلٰی
اگر سوئی گیس کے کسی افسر سے رابطہ قائم کر کے کمپلینٹ کرنی ہو تو ان کے ٹیلی فون نمبر بھی ویب سائت سے غائب ہیں سوئی گیس کے بل پر بھی ان کے نمبر غائب ہیں ۔
جناب اعلٰی
میری گزارش یہ ہے کہ کھانے کے اوقات کے دوران سوئی گیس بالکل بند نہیں ہونی چاہیے
جناب اعلٰی
جنرل منیجر سوئی گیس اسلام آباد کو ملازمت سے سبکدوش کیا جائے کیونکہ یہ نہایت ہی ظالم شخص ہے اور راولپنڈی اسلام آباد کے صارفین ان سے بنہایت ہی تنگ ہیں
جناب اعلٰی
ایف آئی اے کے ذریعے سوئی گیس اسلام آباد کے تمام افسران کی جائیداد اور بنک بیلنس چیک کیے جائین اور ان کے خلاف سخت ترین اایکشن لیا جائے
جناب اعلٰی
سوئی گیس اسلام آباد کے ظالم افسران سوئی گیس کے صارفین پر ظلم کرنے سے باز نہیں آتے ہیں یہ سب نواز شریف کی حکومت کو فیل کروانے کی سازش مین شریک ہین کیونکہ جب ہماری حکومت نے گیس کا شیڈول سی این جی کے لیے جاری کر رکھا ہے تو یہ سرکاری احکامات کی کھلے عام حکم عدولی کرتے ہیں اور کھانے کے اوقات میں جان بوجھ کر سوئی گیس بند کر کے ان پر ظلم کی انتہا کرتے ہیں
جناب اعلٰی
اگر آپ سوئی گیس کے افسران کے خلاف سخت ترین ایکشن نہیں لین گے تو پھر میری بد دعا سے سوئی گیس اسلام آباد کے متعلقہ افسران کا تین ماہ کے اندر اندر انتقال ہو جائے گا کیونکہ میں ایک سچا آدمی ہوں مین صرف خدا سے ڈرتا ہوں مگر پاکستان کے ظالم افسران سے بالکل نہیں ڈرتا ہوں کیونکہ قبرستان میں مظلوم اور ظالم افسران کی قبریں ایک جیسی ہوتی ہیں اور ان قبروں میں کوئی فرق نہیں ہوتا ہے
جناب اعلی
مجھے امید ہے کہ آپ سوئی گیس کے افسران کے خلاف سخت ترین کارروائی کریں گے اور جنرل منیجر سوئی گیس کو فوری طور پر بر طرف فرما کر سوئی گیس کے افسران کا قبلہ درست فرم ائین گے تا کہ سوئی گیس کے دوسرے افسران کو عبرت حاصل ہو سکے
خداوند تعالیی اس نیک کام کے کرنے کا بہت بہت ثواب دے گا اور آپ تمام افسران کی عمر درازی ، سر بلندی اور خوش حالی کے لیے نیک دعائیں کرے گا
آپ کا سچا مخلص
راجہ غضنفر علی خان آدووالیہ
ایم اے سیاسیات
اخباری مضمون نگار
مکان۔٥ اسٹریٹ۔١٠، اقبال ٹائون راولپنڈی۔٤٦٣٠٠
تاریخ ٢٨ اگست ٢٠١٤
TO
The MANAGING DIRECTOR
SNGPL LAHORE
SUBJECT, MOST CRUEL OFFICERS OF SNGPL RAWALPINDI ISLAMABAD
=================================================
No need of respecting
to Most Cruel Officers
of SNGPL
----------------------------
1)- First of all, I want to tell you that I am a 75 years old citizen of Pakistan who is also a serious patient of Heart, ashtama, sugar, backbone disease
2)- That in case of any cruel type act of giving me severe mental tension and worries from side of your GHUTIOYA TYPE NEECH KHANDAN CARELESS OFFICER of non attending of my low pressure gas complaint promptly, my death can be occured and your all concerned officers will be booked under murder case.
3)- Similarly on my BUD DUHA, the severe AAZAB of allah can soon be revealed upon your all careless and inefficient officers of SNGPL Rawalpindi islamabad and they will be died withen three months by the AAZAb of ALLAH
4)- I am saying this because of following reasons
(a)- That there is always prevailed the problem of low pressure of sui gas situation s in Iqbal Town Rawalpindi for the last many days
(b)- Thar many nos od complaints fave been lodfed on phone No 1199 but your complaint clereks have not forwarded my this complaint to concerned officers of SNGPL Islamabad for promptly rectification. It is my BUD DUHA that ALLAH may reveal AAZAB OF THE ALLAH upon such irresponsible clerks of phone NOS 1199 and they will be died soon withen three months of non attending of complaint of one 75 years old patient of heart.
(c)- Similarly, your all SNHPL officers are most careless and irresponsible and they are not promptly redressing the genuine complaints of the SNGPL Consumers
(d)- That this complaint has beent iin english newspaperts of Pakistan but in spite of this your inefficient and cruel officers have not arranged to attend this complaint purposely
(e)- That it is your own responsibility to set right the working system of SNGPL islamabad
(f)- Now it is requested to you please arrange to redress my this complaint withen 24 hours otherwise the ALLAF will reveal tyhe severe AAZAB upon all concerned officers of SNGPL on my BUD DUHA and your cruel officers will be died by the AAZAB of the ALLAH very soon in the diseases of cancer. Haert attacks, Bursting of brain vein, Failures of kifneys, , plane crash, road accidents, paralyses etc .
(g)- But it is better for your officers that they should feel fear of allah and should mend their moral characters and should serve the SNGPL in most sincere way and should respect and rewdress the genuine complaints of old aged citizens of Pakistan
YOUR Sincerely
RAJA GHAZANFAR ALI KHAN ADOWALIYA
MA (Political Science )
PRESS ESSAY WRITER & SOCIAL WORKER
HOUSE-5. STREET-10, IQBAL TOWN, KHANA KAK, RAWALPINDI-46300
CONSUMER NO [protected]
DATE 29-08-2014
=========================================================================
INTRODUCTION OF RAJA GHAZANFAR ALI KHAN ADOWALIYA
---------------------------------------------------------------------------------------
Raja Ghazanfar Ali Khan born in a good blooded family, is one of the 75 years old, most honest, most sincere, most patriotic and true person of Pakistan who fear only from ALLSAH but dont fear from any most powerful and cruel persons of Pakistan because in any grave yards of Pakistan. the graves of innocents and cruel persons are alike and there is not existed any differences between such graves .Those officers who have given intensive mental worries to him have been died of His BUD DUHA soon withen six months since the dates of happening of incident of misbehaving with this true person of pakistan by the cruel officers of Pakistan.Hence he has advised to all TAKABER PASAND and cruel officers of Pakistan to feel fear from ALLAH anf should serve this Islamic country of Pakistan in honestly way in order to maintain INSANIYAT in this Islamic country of Pakistan.
====================================================== ..
Dear Sir, Under urgent gas connection scheme my meter has been issued to SNGPL employs.But at the time of installation of meter it is detected that the contractor has released gas only in main street pipeline and ignored other streets of the town.Please take strict action against concerned contractor for the installation of my meter. ( From Muhammad Arshad Khan)
bill amount overstated
Consumer Bill No.: [protected] (New)
Dear Sir,
Please be informed that with refer to above mentioned consumer bill number, we had paid provisional bill (advance) of amount Rs. 2500/- in the month of August 2013. After that the deductions were started as per the monthly bill consumed (It means we were receiving the bills in minus figures and had not to pay).
In the month of Dec.2013, we had received the bill of amount Rs -1, 190 (please see the attachment) and as usual, it had not to pay. But unfortunately, it was not noticed and the amount Rs. -1, 190 had been paid (please see the attachment for your reference). After that, this amount has not been adjusted yet.
So kindly be requested to take a necessary action to do the needful and also against that staff who had received this amount whereas he should advise to the consumer for the subject matter.
Awaiting for your prompt response.
Thanks and best regards,
Shahid Altaf
violation of merit for new gas connection
I submitted an application for new gas connection vide application No, customer ID.[protected] ON 07-03-2011 but no response has been received till now. Merit list is not being observed. Out of merit applications are being entertained.
Muhammad Asif
street No.2 New Sindhu Town Faisalabad.
([protected])
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear sir
i am Muhammad Maqbool khan overseas Pakistani resident of Rawalpindi chaklala kot jab i area my Gas connection and mater delay even i paid Demand notice in December 2018 and also by the information of Sui northern gas office Rawalpindi staff digging the hole in frant of home but till to this time my connection is too delay even my application serial no too old April 2015 .i request for mater and connection as soon as possible .i am overseas worker and my family lot of time visited the Sui northern office Rawalpindi .My neighbor gas connection done in september but my connection still pending .i request through your online website kindle arrange my mater and gas connection and ordered to Sui northern gas Rawalpindi staff Regards .applicant name. MUHAMMAD MAQBOOL KHAN S/O KALA KHAN PRESENT IN DUBAI AND RESIDENTIAL OF RAWALPINDI MOB.[protected] Due to delay big problem in street there digging hole for connection but connection programmer still pending need urgent
Dear Sir/Madam,
I hope you would be doing great to make NEW PAKISTAN.
In our area most of the connections are still under process or under the umbrella of political influences ... and most importantly, in our approved map, our STREET is ignored and their is NO GAS LINE installed...So, we are contacting again and again to the respective person but they are RELUCTANT to install the NEW PIPE to our street (in Computer System they have shown that their is NO LINE in that street) while in surroundings (almost 80% of the houses have gas connections).
Looking forward for your nice response in this regard.
Best Regards;
Dr. Wajid Nasim Jatoi,
Ward No. 1, Mohala Baluchan/Dogaran, near Masjid Taqwa, Tehsil Jatoi, District Muzaffargarh.
Cell: +[protected]
waiting for demand notices
Dear SNGPL team
I applied two domestic connection .dated [protected] .Now the work of pipeline is completed.and we are waiting for demand notices .pl issue us as soon as possible
customer id [protected]
customer id [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
hi there I am waiting the new connection since 02/04/2015 Chenab ranger road house no 9 Sialkot cant please help me with this front of our door is a main pipe line but still we are not getting the demand notic or connection
dear sir my gas meter is stopped suddenly but gas is on meter is not able to read the quantity of units i complain last mounth but my meter is not change.i contact Sngpl office also given a copy of my bill on your representative but not chang m meter so plz change my meter
my complain no is [protected]
consumer no is [protected]
contact no [protected]
[protected]
still waiting for gas connection since 2008
Respected Sir,
Kindly refer to SNGPL public notice in daily newspapers regarding the provision of Gas Connections to those applicants who applied for gas connections before 30th June, 2011.
In this regard it is stated that I applied for gas connection dated 24-07-2008 for my residence situated at Koral, Islamabad. I visited to the SNGPL Office, I-9, Islamabad accompanying my other three neighbors (who are also the applicants for the Gas Connection) in due course of time (in Nov, 2013). Our applications were searched from computer database and forwarded to Technical Section for Survey. We were informed that survey would be conducted within a month. But no any SNGPL official/technical team has visited yet to our sites.
The main reason for delay in provision of Gas connection is that we are not ready to pay a single rupee as bribe to any SNGPL Official/agent. Thats why we are waiting for more than five years and waiting for gas connections in HALAL manner.
It is, therefore, requested that the concerned quarters may kindly be directed to provide Gas Connections at earliest. Moreover, it is requested that I am a govt employee and am unable to visit SNGPL office frequently due to my official duties.
List of Applicants for Gas Connections:
1. Aamir Zubair Lodhi
Address: H. No. D-145, St-21, Bhatta Road, Karal (New Koral Town), Islamabad.
Application No./Date: [protected]/24-07-2008
2. Farooq Ahmad Khan
H. No. D-146, Street 21, Bhatta Road, Karal (New Koral Town), Islamabad.
Application No./Date: [protected]/24-07-2008
3. Abdul Haq
H. No. D-150, Street 21, Bhatta Road, Karal (New Koral Town), Islamabad.
Application No./Date: [protected]/24-07-2008
4. M. Haroon Khan
H. No. D-153, Street 21, Bhatta Road, Karal (New Koral Town), Islamabad.
Application No./Date: [protected]/24-07-2008
Thanking you in anticipation
Aamir Zubair Lodhi
cnic [protected] application for domestic meter sir help me plz date: 11-may-2011
sir rawalpindi waly kahan jayen
sui gas pressure
[protected]@ogra.org.pk
Cc: [protected]@sngpl.com.pk
Dear Sir,
I am enclosing herewith my all correspondence with sngpl but i am sorry to say that no step has been taken so far i am in contact with sngpl since 2009, in every start of winter season no gas is available due to this we have to face a lot of problems, you are requested to please consider this matter on prior basis
Regards
Farrakh-Ul-Islam Qureshi
Cell.[protected]
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: MY COMPLAINT [protected] DATED 06-11-2013
Date: Thu, 7 Nov 2013 14:32:06 +0500
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: bill without GAS
Date: Wed, 8 Feb 2012 14:21:39 +0500
http://www.sngpl.com.pk/CusViewBill.jsp?mdids=85#
I WOULD LIKE TO INFORM YOU THAT THERE IS NO GAS AVAILABLE BUT BILLS ARE COMING REGULARLY, YOU ARE REQUESTED TO PLEASE DO THE NEEDFUL, I HAD ALREADY INFORMED YOUR HIGHER AUTHORITIES
REGARDS
FARRAKH-UL-ISLAM QURESHI
CELL.NO.[protected]
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: FW: CONSUMER NO [protected]
Date: Tue, 29 Dec 2009 19:09:58 +0500
still waiting for your kind response.
farrakh
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: CONSUMER NO [protected]
Date: Sat, 26 Dec 2009 20:51:32 +0500
DEAR SIR,
I WOULD LIKE TO INFORM YOU THAT I LODGED A COMPLAINT ABOUT GAS AS ON 21-12-2009 WHICH IS NOT COMING TO MY HOUSE FROM 7.00 AM TO 11.00 PM.I AGAIN LODGED A COPMLAINT AS ON 24-12-2009.AND CAME TO KNOW THAT MY FIRST COMPLAINT FILE OF DATED 21-12-09 HAS BEEN CLOSED WITHOUT SOLVING MY PROBLEM.NOW YOU ARE AGAIN REQUESTED TO PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE MY NEW COMPLAINT NO.[protected] DATED 24-12-2009
REGARDS
FARRAKH-UL-ISLAM QURESHI
CELL.NO.[protected]
.NO.1218, ST.63, SECTOR.2, GULSHANABAD
ADIALA ROAD
RAWALPINDI
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: CONSUMER NO [protected]
Date: Sat, 26 Dec 2009 20:51:32 +0500
DEAR SIR,
I WOULD LIKE TO INFORM YOU THAT I LODGED A COMPLAINT ABOUT GAS AS ON 21-12-2009 WHICH IS NOT COMING TO MY HOUSE FROM 7.00 AM TO 11.00 PM.I AGAIN LODGED A COPMLAINT AS ON 24-12-2009.AND CAME TO KNOW THAT MY FIRST COMPLAINT FILE OF DATED 21-12-09 HAS BEEN CLOSED WITHOUT SOLVING MY PROBLEM.NOW YOU ARE AGAIN REQUESTED TO PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE MY NEW COMPLAINT NO.[protected] DATED 24-12-2009
REGARDS
FARRAKH-UL-ISLAM QURESHI
CELL.NO.[protected]
.NO.1218, ST.63, SECTOR.2, GULSHANABAD
ADIALA ROAD
RAWALPINDI
From: [protected]@hotmail.com
To: [protected]@sngpl.com.pk
Subject: CONSUMER NO [protected]
Date: Sat, 26 Dec 2009 20:51:32 +0500
DEAR SIR,
I WOULD LIKE TO INFORM YOU THAT I LODGED A COMPLAINT ABOUT GAS AS ON 21-12-2009 WHICH IS NOT COMING TO MY HOUSE FROM 7.00 AM TO 11.00 PM.I AGAIN LODGED A COPMLAINT AS ON 24-12-2009.AND CAME TO KNOW THAT MY FIRST COMPLAINT FILE OF DATED 21-12-09 HAS BEEN CLOSED WITHOUT SOLVING MY PROBLEM.NOW YOU ARE AGAIN REQUESTED TO PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE MY NEW COMPLAINT NO.[protected] DATED 24-12-2009
REGARDS
FARRAKH-UL-ISLAM QURESHI
CELL.NO.[protected]
.NO.1218, ST.63, SECTOR.2, GULSHANABAD
ADIALA ROAD
RAWALPINDI
Details for suigas connection at my house are as under:-
Normal Application no [protected] dated 13 Apr 2013
Date for urgent case 4 Apr 2014.
Date for deposit of Rs 25000/- vide deposit slip no [protected] dated 6 Jun 2014.
Desipte repeated visits of sales office, no one has carried out survey and issued demand notice. Please help.
Regards
gas connection marit list & addmision
Dear Sir! i have applied for domestice gas connectiion vide acknowledment # [protected] dt: 27.7.2012 on cnic # 42000.5307913.9 habib ur rahman sher khan caloney near DtHQ Hospital mardan city. Still i, m waiting for marit list and addmision of payment. Plz include the mentioned name in marit list at earliest. Also intimate the regional office to display the marit list on notice board and observe office timing for customer complaints
over charging of bill
I am have 2 SNGPL Gas connections installed at my home town. Billing for the month of April has been received showing the amount to be paid as Rs 1290 and Rs 1300 respectively. Whereas no running of the gas meter has been shown. No complaint procedure is available on the Company's official web page. The consumer numbers are
[protected]
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
My Bill charge over checked my gas bill. I am filler ( NTN No. [protected] hai. All taxes concession me. Bill consumer no. [protected]
my bill charges over please check it
sab gandaaaaaaaaaaa department hay wo Sui gas ka hay lanat ho in logo ko pay kuhda ka azab aye in per logo ko buht tang kartay hay hy
banchood kutti kay puttar hay saray kay sary
mulk main sab say ganda depatment hay tu wo sui gas ka
installation of new gas connection
it is submitted that i have apply / submit a demand notice on [protected] for NEW GAS CONNECTION (DEMAND NOTICE Consumer No. [protected], Consumer Name Shamim Akhtar, Residential Address:590-D Block Sher Shah Colony near Dubai Town, Raiwind Road, Lahore), since no installation has been made so far. SNGPL has taken no action so far instead of completion of mandatory period of 36 weeks.
it is therefore requested kindly install the gas connection at the earliest.
it is submitted that i have apply for NEW GAS CONNECTION DOMESTIC on 22-06-2010 ( Consumer No.[protected].Consumer Name MR.ABDUL REHMAN s/o MUHAMMAD RAFIQUE, Residential Address:Mohallah Azema Abad near jamil dokandar raiwind road lahorebut no installation/information has been received so far. please apprise latest position. abdul rehman
it is submitted that i have apply for NEW GAS CONNECTION DOMESTIC on 13-01-2013 ( Consumer No. [protected], Consumer Name Abrar Zamurrad S/O Muhammad Zamurrad Khan, Residential Address: Kh. No. 280, St. No. 1, Gulberg Town, Alipur, Islamabad, but no installation/information has been received so far. please apprise latest position.
Abrar Zamurrad
gas connection of snpl
Dear Sir
Stated my home Demand notice for gas connection was paid in 22 FEB 2012 means 01 YEAR before but still meter is not installed, Corrupted Department (SNGPL) demand for money for installation of meter,
There is no person which can control them.
I am sending my paid Receipt in attachment for Installation of meter and necessary action for this corrupted department (SNGPL)
Ehsan Ullah
Inspection Engineer (Abu Dhabi)
[protected]
my nem Ajmal aplicition of new gas connection det (05/11/2010) no Demand notice
meter complain
Salam:
Dear sir my meter is not working. i have complain 10 times at the office but they don't giving any respone. my meter is not working also right now and the bill is so highly. Kindly help me and change our meter Thanks.
our adress is : momin town dalazak road street 6 house 104 peshawar .
Mobile number: [protected]
Home Number [protected]
mere meter ka bill provisnal aa raha he meter tbdeel keye hoe 14 month ho gae hn.2dafa toba gea ho 4dafa shorkot cantt office gea ho koi baat nahe sonta.jawab dety hn k aap ki replecent nae chali ye kis ne chalani he os ko mil leta ho.mehrbani kr k replecent chalae jae. ta k sahe bill ada ho provisnale na ho.jazak allah
m tahir.h/no651 w2 shor kot cantt distt jhang
[protected]
deley in residentional connection
I undersigned applied for a residential connection to SNGPL in last three year. Then i got Demand Note in Nov-2011 and i paid that on 10-11-2011. The people paied their demand note in 2012 got their connection but still i am waiting for that. I requested the same to RM SNGPL BWP. But every time i feel dis-hearted that only those people were awarded connection who paid bribery / extra money. Should i pay or may i wait till my turn in the next two three years.
Is there any one to hear me?
Muhammad Hussain
Muslim Town Near Ghousia Masjid, Old Hasilpur
Consumer No.[protected]
Contact No.[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
sir g hamri domistic conection ki aplication october 2011 ki ha our dimond jamah hogaya ha november 2012.koi bhi hmara parsan hall naheen junab say appeel ha keh hamra kam jaldi karwa deen. dr nasir rattokala [protected].[protected]
leakage of gas
mara name abdul majeed s/o kala khan, house no.B-76, Gulistan colony, wah cantt, tehsil taxila, district rawalpindi.old consumer no.[protected], bill id.[protected], consumer no.[protected], meter no.MR00007899-03 ha.hamaray ghar ma gas bohat leak ho rahi ha.maharbani kar ka is ka koi jaldi saday baab kia jai.
The complaint has been investigated and resolved to the customer’s satisfaction.
Salam:
Dear sir my meter is not working. i have complain 10 times at the office but they don't giving any respone. my meter is not working also right now and the bill is so highly. Kindly help me and change our meter Thanks.
our adress is : momin town dalazak road street 6 house 104 peshawar .
Mobile number: [protected]
Home Number [protected]
low gas pressure only in 1 street
To,
Md sngpl lahore
Respected sir,
With due respect I beg to say that we registered our complaints #[protected] dated 2/1/11, [protected] dated27/12/12 and [protected] about low gas pressure only in our street but no response till now from sngpl sargodha office. Please give orders to responsibles for neccary actions
Thanks
Kh. Irfan. Naseem h/no 527 street no 13 nayazi chok farooq calony sargodha consumer no.[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
very low pressure at chenab nagar rabwah
Following is the extract of posting on: http://en.wikipedia.org/wiki/Sui_Northern_Gas_Pipelines_Limited
For your notice and action
Issues with complaint resolution system
Sui Northern Gas Pipeline official complaint registration and resolution system has had numerous issues in the past. Customers have reported interruptions in gas service, low-pressure and faulty gas meter readings. In such instances, the company has shown a poor track-record in resolving such complaints, sometimes taking days, even months to resolve relatively straightforward issues.
Being the only natural gas provider and government owned, the company enjoys a monopoly in Pakistan. Due to lack of competition, the company has disregarded some of the basic requirements of its customers
Please be requested that in most of the Mohalla’s in Chenab Nagar, Rabwah, it is not possible to prepare food due to low gas pressure during cooking times. The local office was reached who ignore to take any positive action in resolution of the consistant problem since the start of the winter
low pressure
Dear sir,
Our gas pressure is very low. Kindly come and check our regulator.
Consumer No.[protected]
From: Abdul Shakoor
Adress house no. ZB 1714 St. no. 11 Mohallah
Farooqia Near Masjid Dar us salam, Dhoke Hassu
Rawalpindi,
The complaint has been investigated and resolved to the customer’s satisfaction.
sir,
we r facing a low gas pressure of dera ghazi khan city all cng sector and dosmestic costumer r depressed about low inlet of gas pressure cng sector get 1-2 psi and domestic have also facing a lot of problem why dera ghazi khan facing this problem..multan, sahiwal, all cities have no problem, then why dera ghazi khan city, kya dgkhan ka haq nae is gas pa then why sngpl doing this...main sms on taunsa road every time man slow down close the wall of city through sms with the instuctions of sngpl head cheif engineer, kya qanoon nam ki koi chez nahi, i know ka koi solotion nae lagta jab sngpl wall khud close karti ha then pressure kam to ho ga sir i tell u all situation of dgkhan city apky bas main ha agar ho saky tp pressure ko theeck kia jaye thanks
we r facing a low gas pressure in dera ghazi khan city i have cng station i received only 1 psi kindly solve my problem sir
new gas connection
Applied for new domestic Gas Connection Details are:-
Application # [protected]
Application Date: 19 July 2011
Name Javed Akhter,
Address: House # P-171, Umair Town, 07km, Sargodha Road, Faisalabad.
Cell # [protected]
SNGPL has taken no action so far instead of completion of mandatory period of 52 weeks.
application for MD sngpl
Sir
Abid Shehbaz S/O Muhammad Nawaz
ID #[protected]
Airport chowk Muhalla Islam Pura 66 JB FSD
Subject:Issuence Demand Notice
pehlay b aik aplication DATE:29.11.2015 ko bazria registry irsaal ki the us k bad aj date:14.3.2016
Referance No. [protected] online kia hai
in may say dono darkhuasto may say urgent policy ksi aik ka urgent policy demand notice jari ker diya jaye
ap ki ain nwazish hogi.
Sir
Abid Shehbaz S/O Muhammad Nawaz
ID #[protected]
Airport chowk Muhalla Islam Pura 66 JB FSD
pehlay b aik aplication DATE:29.11.2015 ko bazria registry irsaal ki the us k bad aj date:14.3.2016
Referance No. [protected] online kia hai
in may say dono darkhuasto may say urgent policy ksi aik ka urgent policy demand notice jari ker diya jaye
ap ki ain nwazish hogi.
for MD SNGPL, sir I applied for proviosn of domestic gas connection at my house no nil, st 13 mohammad Nagar Attock Cantt on 20-01-2008 in the name Sikandar Jan wife of Khan Malik. uptil now no hearing. Please be directed the concerned person for early provision of gas connection. I will remain tnankful to you sir.
i have already been submitted my application on computerised systems on 26 April 2012 but still i am waiting for connection please do the need full for my connection. Detail are as under:
Abad Ali Customer ID NO. [protected] domestic connection
Address House No. 9, Street No. 9, Chak Sethian Chicho Ki Mallian P/O Manno Pur Sheikhupura
Please do the need full i am waiting for connection - See more at:
I applied for new gas connection for domestic at Islamabad I/9 office on 25-07-2013.But the receipt for receiving application did not issue to me. they said that the status of your application would be given on online internet after 10 days. Please tell me the web site on which I can see the status of my application and my application reference no. I am awaiting for answer please.
TO md sngpl sir i have applied for sui gas connection on 20/4/2012 id number [protected] MR saloon khan s/o quraish khan by pass road ghaznavi colony mardan .but after 32 weeks the concerned office donot provide us the demand notice .kindly issue us the demand notice and oblige .
sar mera nam seyd munier hussen shah he mene neya kuneksn lagwane ki darkhwast 6/5/12 ko de thi brey mhrbani mera dimnd nots niklwa den mhr bani ho gi cnic no [protected] app no [protected] PETA =MOHLA QAZEYNA TULMBA THSEL MINA CHNOO ZILA KANEWAL
including of arrear of bills in each bill since dec 2011 in each bill despite deposit of arrear of bill in initial bills
My name is Israr Ullah son of Hayat Khan Muhallah Musal Khan village Topi Tehsil Topi District Swabi. My old Consumer No is [protected] and new number is [protected]. My national identity card number is [protected]. We received a bill of [protected] including arrear of bills which we had already deposited. After frequest visits of Sui Gas Swabi, Sui Gas Mardan and Sui Gas Peshawar we revised it to Rs 3500 after showing old paid bills to sui gas officials. They promised they will correct the adjustment in Compute of gas Company and we will never receive again over billing in future. But as true to tradition of Clerks BadShah and computer operators we receive bills continueous including the arrear we have already deposited and had to go to Swabi, Mardan and Peshawar to revise it before deposit it in united Banks. Higher Authorities are kindly requested to take pity on us and save us from extra expenses of travelling to swabi, mardan and Peshawar to revision of the bill every month and request to Head Office Lahore, Peshawar< Mardan to correct the error for sake of Almity Allah so that we receive bills for the gas we actually consume. Thanks
bill correction and meter replacement
To
The Registrar(OGRA),
S.N.G.P.L
Islamabad.
Sir,
Most respectfully allow me to say that I have submitted a photocopy of the December 2011 bill in SNGPL Kohat office for the purpose of replacing meter by the direction of the billing officer. But in next month the Surcharge also comes in January 2012 bill . when I complaint against it to the Billing officer (Kamran Jan Gr-11) he told me that pay the the bill in installment and from next month we will revise the extra reading and will replace the meter. I do the same .But in February 2012 no replacement of meter is done by the SNGPL office and then the bill comes with the old charges + 4000 rupees more extra in March 2012.I again complaint against the bill and meter replacing. and I also submit a bill copy(I have submitted 4 bill copies from January to April 2012) after passing 4 months no meter is still replaced by the SNGPL Office Kohat. Now in April bill 6580Rupees are more added due to meter problem. when I contact on this matter with the billing officer he answered me that we will replace the meter soon and can’t do any thing for you and pay the bill and we are not responsible for this .and cancelled my application against the bill correction.
Kindly sir by heart I request you please take notice of this we are not able to pay this bill and I have done what I can do for replacing the meter.
My Consumer no. is [protected]
28/04/2012
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Sui Northern Gas Pipelines [SNGPL] emailscustomerservices@sngpl.com.pk100%Confidence score: 100%Supportbilling@sngpl.com.pk98%Confidence score: 98%financeinfo@sngpl.com.pk85%Confidence score: 85%support
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Sui Northern Gas Pipelines [SNGPL] addressGas House, 21 Kashmir Road, P.O. Box № 56, Lahore, 54000, Pakistan
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ME ALSOO WORK ON IT :p ANT MAKE 300$ BUT :p I CANT RECEIVE AFTER TO MUCH STRUGGLE.