Passport Office
Reviews and Complaints

Sir,
I am Ashwani Singh applied for passport on 09/02/2011 with all the formalities has been completed
But still I have not received my passport. Please take up the issue. My application number is LKO-A028368-11. If there is any further action or enquiry required then please let me know but kindly please provide my Passport at urgent basis due to my company policy where I’m working, I will have to submit for their record and for my future growth and best opportunities.
In Online the status says: "It is to regret that due to unavoidable circumstances the dispatch of Passport has been delayed and will now be dispatched in a week'
Thanks in advance with high expectation from your end.

I S.RAHUL from andhra pradesh applied for passport on may 30 2011. i have to get my passport by june 5 th as per tatkaal rules.i mailed to them but they gave me no reply.i met in personal with the passport officer.he said i will be getting with in 15 days now its august till now i didnt get my passport

passport office people are not doing their job. this is very pain to the public.

Hello Sir,
This is Sofia Naaz w/o Mohammed Munawar Ali. I applied for the passport. My file no. HYD-H020672-11 on 20-07-2011.
Sir, constable came for enquiry. He told me to summits before marriage residence address. I summated address form in Regional Passport Office, Secunderabad and again other constable came for that address for enquires. I met with him and show all document. He told me, ok but I am seeing online status for my passport, it showing as below.

Top of Form

Bottom of Form

File Reference Number : HYD-H020672-11 Application Date : 20-07-2011
Applicant's Name : SOFIA NAAZ Applicant's Date of Birth : 06-10-1992

STATUS :

Police Report has not been received.

GRIEVANCE: Home

Sir, please tell me when I’ll get my passport. And please take action as soon as possible, I hope that you will Reply for my email.
Thanking you,

Best regards
Sofia Naaz,
File No.HYD-H020672-11

I have applied for police clearance certificate on [protected] since that onwards am follow up but nobody give me assurance when it will complete the process and i need urgently and my profession is employee and my new employer are waiting for further process and he gave me deadline for finalise all my internal country formalaties.And as you know that particular Europe companies are working on stream design line for accomplish the target, But they don't know how our government machinery working but any how i need urgently my P.C.C .So please do me favour to explore my career for save my time and job.

I have applied for my passport on 17-02-2011. And police verification is also happend and cleared with the file number;HYD-Z850243-11. In the online status I recevied that" it will dispatch in a week`s time" like this it is showing for the last 2 and half months .Actually I don`t know when it will dispatch. I got job recently in one of the MNC company. But, if Iam not produce the passport in the office in this month (july 2011), then i have to face some critical problems. so please let me know when the passport will dispatch and do the needfull.

Thanking you
With Regards
murali.p
murali15a@gmail.com

I have submitted my passport for renewal on the 14th feb 2011 ...police verification happened on 3rd April 2011 from then the online status is showing police report has not been received today is the 19th May 2011...
Transaction no :MCP002197893...

File Reference Number : HYD-F017284-11 Application Date : 20-05-2011
Applicant's Name : GANESH GUPTA Applicant's Date of Birth : 02-08-1967
STATUS :
It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time
I FULLY DISAGREE WITH THIS STATUS, POLICE REPORT WAS SENT ON 20-06-11 LRNO, 442
STILL I AM GETTING THE STATUS, UNDER DESPATCH,
HOW SIMPLY REGRET THEMSELF, PLS UNDER STAND DEPTH OF THE WORTH,
GANESH GUPTA, guptasteel1@rediffmail.com

fake site ...

i had submitted my passport application on [protected] from my universities post office but till now no police inquiry has been done.
so i request the authority for take some steps.As i m a student and my university is much far from passport office Jaipur so i m not able to go their.So i want to know the reason of such delay.

same problem with me.. same status for me to.. it says passport was redy on 24-10-2011. its almost 3months but no reply from them. anyone please suggest me what to do. am in badly nedd of passport its urgent please help me

Respected Sir,
PASSPORT APPLICATION NUMBER: MA06Z1020246012
DATE OF BIRTH:15-05-1991
I am S.R.VISHAL from Tiruvannamalai.I applied for passport on 25th of October 2012.My police verification got completed one month later and the report was sent to your Regional passport office chennai on 7th of December 2012 by the concerned police officer.Still after Four months also I didn't get my passport.My passport status in online shows that police verification report is still under review in your office.Please kindly tell me sir, if there is any problem in approving the police verification report.If any what are all the documents I should carry and come to your office to clear the issue.kindly help me sir.

after a great struggle for 4months and a continuous follow up I got the passport. But now I heard the process has become a little fast and few of my friends have got the passport very soon. Lucky guys they are!
anyway thanks to the authority for the speedy process.

Have you got your passport atleast now?

i had applied on 2009 oct, first my status is police verificationnot recived, second apply a new police verification form, third (now)Objection Raised: Contact Passport Office with all original documents.
i got vexed...

My status on passport is also same. Application date 14th March 2011. Submitted twice 3 photos - on 16May and 7th June. Have u received your passport?

I didn't received my passport as well. India will not change.(no mail no phone)

hello
have you received your passport?

Dear Sir,

I had applied for re-issue of my passport on 3rd March, 2011 through TATKAL passport scheme. I opted for this scheme only because I require it urgently and of the fact that I would receive my passport within a week.
I was continuously checking for my passport application status online but there was no update on this even a month after the police verification is done. I finally went to the passport and on enquiry I was asked to submit 2 photographs and I immediately submitted and I was waiting for another 3 weeks and again went for enquiry and they asked me to submit the photographs and again I did. But till now I didnt receive my passport.

Today I check the online status of my passport and it shows
"Objection Raised. Contact-DPO-APO Passport Office with all original documents"

Already all the original document copies are submitted without any mismatch and I'm not sure why this kind of pending from the Passport office.

I request you to kindly look into this matter and provide a speedy resolution to this issue. I would really appreciate your help because I require my passport urgently. Awaiting a positive response.

Name : SUBRAMANYA RAVI RAM MEDURI
File Ref. No. : MASV00159611
Application Date : 03/03/2011

It is the same case with my passport too. Did you receive your passport now?
What are the documents we need to submit again?
Pls let me know. These guys are trying to make money through this Tatkal scheme.

all are govt employs are like lazy buffellows

these governament employes all are waste fellows and lazy BUFELLOWS.

I have applied for my passport along with my wife on 25th july 20011.Police verification was done on my residence on 24th august.
It was written in the web that passport will be delivered within 12th october 2011. But on 18th oct 2011 web was updated and written passport will be delivered within one week. Today is 28th oct.2011. NO INFORMATION YET.I need my passport immediately to visit Australia to see my daughter.
Kamal kr. Gangopadhyay.File no:HYDH021111-11
Swarnali Gangopadhyay.File no:HYDH021102-11

Respected sir,

I am Lakshmi kotaiah Duggempudi applied for passport on 08-07-2011 and my application reference no is HYD-Z606544. The police verification was done and online status is showing passport is expected to be dispatched by 23-08-2011, I prepared for GRE but due to the pending of my passport I was not able to wrinte the exam kindly update my status report and dispatch my passport as early as possible..

Name: Lakshmi kotaiah duggempudi
File no: HYD-Z606544
Ph no:[protected]

Dear sir,

I am V DURGA RAGHU RAM SANKA, applied for passport on 17/6/2009. Holding the reference number A303152 . And the police verification is done and the passport has been allotted, but the passport is not yet delivered. I came all the way to hyderabad more than 10 times and finally found that some thing went wrong in the passport writting section. Please get the status of my passport.

i had applied for the passport on 03/02/2011. Police verification was completed .My file number is HYD-H003788-11. On checking the status of my passport on the RPO website it displays the message as:- due to unavoidable circumstance the despatch of passport has been delayed and will now be despatched in a weeks time. I request the RPO authorities concerned to look into the matter and despatch the passport immediately.
B.AMARASIMHA REDDY
CHINNAYAPALLI[VI]
KADAPA[DIST].
[protected]

respected sir.
my child mv bhanu prakash applied for the passsport in the monthof jan11 of 2011 now today 7june he got and in that in mothers name coloumn is there they typed his fathers name so his father immediately went to hyderabad there again filled the application form and they charged 1000rs for that what is this all this is their mistake we showed the proof they also agreed that is their mistake now they are saying you will get by post after one month see how our indian people are like that now can you tell me is this a correct thing my child is facing mental tension and his mother is in dubai when he will join school will you consider in this case immediately or not really it is to shame on our government
regards please issue the passport atleast after a week it is just only correction

v.lalita
vijayawada

i had applied for the passport on 25 jan. Police verification was completed on 3 feb.My file number is HYD-Z350161. On checking the status of my passport on the RPO website it displays the message as:- due to unavoidable circumstance the despatch of passport has been delayed and will now be despatched in a weeks time. I request the RPO authorities concerned to look into the matter and despatch the passport immediately.

I completely agree. They specially torture pl living on rent.

Personal Particulars form - File Reference Number: A02478509 - Application Date: 30/12/09 - Applicant's Name: VIDJEALATCHOUMY - Applicant's Gender: Female - Place of Birth: PONDICHERRY - Applicant's Date of Birth: 12/10/76.
-----
It has been ONE YEAR and FOUR MONTHS (i.e. 476 days from the date of application) when I applied for passport in Dec'09 but till so far we have not received my passport. Reference to the application for fresh passport for my wife, Vidjealatchoumy vide File Reference No. A02478509 dated 30th December 2009. I would like to submit the true facts for your kind consideration and necessary action. With reference to the online Passport status, She was asked to resubmit the Proof of address.

Police verification was done on 06/Feb/2010, 20/Feb/2010 and on 21/Feb/2010. Reverification was done on 08/June/2010 and 10/June/2010 due to address proof. As per Madiwala Police record the final report was send to Commissioner office on 17/June/2010. I personnally verified on 18/June/2010 at Madiwala PS through Mr. Eswarappa Ruli and Mr Basha.

I have posted a letter on 14/May/2010 with all copies of necessary address proofs and 3 PP Form. She has also approached Superintendent (Enquiry) on 31/May/2010 but not success. Subsequently, the Office of the RPO, Bangalore vide their letter dated 31/May/2010 requested for personal particulars form, which was submitted to the PRO personally on 01/July/2010. Once again She approached RPO, Bangalore on 12/July/2010, as per the email reply from Mr. Jayaram, ACP Madivala Sub Division Office, stated with Police Commissioner office Sl. No. 19 and G.R. No. 230/10 (Good Report Number) dt. 22/6/2010, but enquiry office does not allowed us to meet Passport Officer. On the other hand Pondicherry Regional Passport Office, verified parament address proof on 11/June/2010. And everytime we've approached we've been asked to submit address proof and a letter from local bank (as address proof) again. On 30/March 2011, I have submitted all copies of proof and paid Rs. 5, 000/-- and received a receipt from RPO, Bangalore. Its now ONE YEAR and FOUR MONTHS (i.e. 476 days from the date of application). I have no idea how long it is going to take.

Could you possibly assist, and if so, could you explain what I am possibly doing wrong, If so, please escalate this request to appropriate person. Kindly help us in getting a passport for her at the earliest and please feel free to contact me on [protected].

Sabapathy

SO my passport(expiry in 2014) had only 3 blank pages left and I needed 3-4 visas for my 3 month trip. Hence decided to get a new booklet-
This happened between 17/8/11 and 20/9/11(1 month period). I was suppose to fly out on 22/9/11.

Day 1-Went to CID office to submit application. Submission failed because they required overseas address and visa proof.

Day 2- CID office application submitted

Day 3- Went to old passport office to apply for tatkal, application had not reached/not in system so was told to come on after 3 days

Day 4- Old passport office tatkal application accepted, verification date given for cabin no. 6

Day 5- Went for tatkal verification to cabin no.6. Sat for 35 mins before peon took receipt. Couldn’t find for 1.5 hrs, personally went up but was refused entry. Went down and sat for another 20 mins... went up again, entered without asking and asked for z category files. Madam sitting there took reference number and said to wait for some time. Waited another 35 mins. Went up again, said file COULD be in cabin no 4. Went to see madam in cabin 4. She said she approved it long time ago. Went up again... sent to another department on same floor. After 20 mins they concluded file could be in cabin no.2. Went with assistant there and he found the file there. Made me wait outside cabin no.2. After going in officer1 says I need a letter from VC issuing government official stating his position is equivalent to under-secretary and between a certain salary gap and my work will be done. Left passport office at 4 pm.
NOTE: my brother’s application was passed with the same set of papers I had but I needed the extra letter. I met 2 different officers in cabin no.2 on different days. Officer1 and officer2.

Day 6- Got letter from government official and went straight to cabin 2. After waiting in line officer2 says I should get my file via his assistant and go out and wait. I go out and give his assistant receipt to get file from cabin no2. We go in, officer2 says u need to see the officer in cabin no. 2a. Got sent to cabin no. 2a. There the sitting officer says that he has done everything and I need a letter from VC issuing government official. I showed him the new letter, so I was sent back to cabin no. 2. officer2 sitting there says the letter does not state that VC issuing government official is UPSC selected and government civil servant.(DUH! He became an officer only after he got selected by UPSC and if he is an officer selected by UPSC in THAT position OFCOURSE he is a civil servant of Government.) I call up VC issuing government official on his mobile and confirm. Cabin no.2 officer2 says NO I want it in writing and not hear it from the person concerned via phone.

In the meantime local police come to my house for verification in the evening(not for tatkal).

Day 7- (ganesh chatoorti) I go to my local police station for proof of verification and get it done.

Day 8- Got a new letter stating everything from VC issuing government official so that finally my application is passed and I can get a dispatch date. Went straight to cabin no.2. Stood in line. One man had an argument with the policeman outside Regional Passport Officer’s(main guy) office. Policeman physically pushed the man some 10 meters and then after an argument insulted him in front of everyone. All people standing in-line outside cabin no3 started retaliating and cursing the policeman. Another man who had just come from America stared shouting for the policeman to be removed from office and cursing loudly. Policeman called for backup. All of them took the man concerned and man from America down, to take to nearby police station. In the meantime everyone starts discussing this. One man says there should be a complaint against the policeman. A teenager says not much can be done. I back up the teenager in saying it has been tried before. The policeman is standing near RPO office and listening. The two taken downstairs come back again saying they were told to go to police station in cab which they have to pay. Demanded for their rights. In meantime, cabin no2 assistant brings my file out and says to me to stand in the cabin no 3 queue. After 10 mins more policemen from police station along-with an inspector come to sort out situation. The concerned policeman starts pointing out fingers to- main guy with fight, American return guy and myself(who now was standing in the cabin no3 line). After being pulled out of line the concerned policeman tells the situation to his superior. Then they hear our side of the situation. Next we are taken to cabin no3. Inspector says in Marathi(as if we don’t understand) that we are the ones to blame and that if the officer doesn’t mind he will take all of us to police station and that he will write down on report based on what the concerned policeman told him. I kept saying that I was not involved and that there was no reason I was being dragged into this. The reply was- our man pointed you out so you are coming. All the way to police station I kept asking why I was being taken and that I had done nothing wrong or gotten involved in the mess. In the police station, after a whole bit of “I am listening to all three of you with both my ears open but you three are still to blame and you say the policeman physically assaulted you but he says three of you did too verbally so a report against you is to be made” for 1.5 hrs, a report against the man who had the initial fight and an apology letter from the other two were issued. So finally after 2.5 hrs of nothingness without a letter from me or a report against me I was let go with the other two. Went back to old passport office to cabin no. 3. Assistant got my file. Went in, officer in cabin no.3 says your VC has not been signed by cabin no2 sir so was sent back to cabin no2. Before I entered the policeman outside GPO passes me by. Passing by says “What?” in Marathi. I reply asking “What Happened?” in Hindi. He replies in Hindi “Nothing” and enters cabin no.2 . Around 2 mins after his departure I am called into cabin no.2. Officer2 says Your VC letter only states that you lived in abroad in-between this period but your overseas address is not mentioned. So I am asked to get new VC letter from the same government official for tatkal. In passing he also says that why do you get involved in ‘such’ matters to which I replied that I wasn’t actually involved in that matter. So he sends me packing once more to get more letters.

Day 9- I take my letters straight to cabin no.2 again wait in line and finally reach officer2. He tells me, tatkal period is over(14 calendar days from application). I say sir I have been coming all these days and you know my application was in order, just the extra letters that was needed by you. He says he cant do anything, system wont accept. Now in my mind I was getting irritated. Asked to meet GPO (at this point the GPO was in training/holiday for a month and officer from cabin no.3 took his place). officer2 says no. I asked y? He asked y u want to? I said because he may be able to understand/resolve my situation. Said no. I said all I need is your sign so that the assistant can let me in the main office. Flat refused being stubborn about it and threw a tantrum. I gave up and left. So much for helping Indians!

Day 10- Went again to see officer now in the main cabin, had to first stand in-line of cabin no. 4 to get a note stating that I can see the GPO. After talking to the madam, who was really helpful, she said my file was cleared and that I can see GPO. Took my letter to see GPO. After endless wait-time I was called in. He had one look at my application online without asking why I was there and said the status showed “police verification not done” said to me that if my CID clearance is done he can grant me my passport otherwise nothing can be done.

Following next few days spent going to my local police station and CID office near Crawford market to get my police verification cleared.
After everything done and got an Ok from Inspector in charge, CID office(they too had made a mistake in my status report so my report was sent back to local police station to correct it and then back to CID office)
I went to passport office again.

Day 11 and 12- Went to meet shah again so went to cabin no2 again to get s request note to see GPO. Officer1 was back and was kind this time; he looked up my application online it still had police verification incomplete. I explained him everything and also told him after CID verification i still hadn’t got my passport approval. He said I should see shah and explain him everything and there should be no problem. Also i had to get a note from counter no 22 stating my file no. So that i could visit the GPO again! So i went to see GPO again and when he looked up he got the same status. He told me to get my file approved from cabin no. 4 and then he could do something about it. I got so frustrated that finally i caught hold of an officer from CID who in the passport office and requested him to help me. He had a look at my file and he then told me that because I was staying out of India for so long my police verification was coming as incomplete( as I was not in India for a whole complete year ) he had one more case like that, and this person was also in the same situation. He then took us with him to cabin no4 and explained the situation. The madam seeing me was surprised I was still around waiting for my passport. She called for my file and wrote a long and explicit note to GPO to grant me a passport. I then waited for 2 hrs outside GPO's cabin after which finally the peon comes out and says my passport has been granted and I shall receive it within 3 days. I took his word for it and went home.

FINALLY, Got my new passport on 20th sept 2011 after spending around Rs 3000 in tatkal and traveling(cost extra) for a month to get an Indian passport being an Indian citizen since birth and finally my trip was curtailed and I got only one visa (what was the whole point of applying for a new booklet then!?)

Ps- left out minute details and loop holes which would further embarrass the old Passport office workings and ethics!

hi my name is Amit Shetty and i have given my application last year for new passport the corrupted police has sent back my report thrice in spite of having all detail information i am losing hope towards government please help me i have missed many opportunity because of my local police station please help me.
( file no- A25869 )
( Email id- amitshetty4@gmail.com)

thanking you,
yours truly,

Mr Amit Shyam Shetty.

ths is the fake passport chk it...h7957970

In Pune Passport office, I have applied for my passport renewal by May 7th, 2007. I am in emergency to go to abroad. I have studied in Pune by staying in 2 places. So for the police verification, they did it in 2 police stations by 3 months. Then I went to 2 police stations. They completed their work by 2 months atleast.

But this passport office is taking its own liberal time. The Passport officer Vijay Kumar had told the passport will be delivered by 20 days in November 8th. After 7 months, still they are delivering.

It is so much pain... This pain is created for so many other public also. So the passport office needs people to be transferred so that the work will be prompt. Otherwise with lazy lethargic attitude of this passport office, unnecessary deaths will occur.

Personal Particulars form - File Reference Number: A02478509 - Application Date: 30/12/09 - Applicant's Name: VIDJEALATCHOUMY - Applicant's Gender: Female - Place of Birth: PONDICHERRY - Applicant's Date of Birth: 12/10/76.
-----
It has been ONE YEAR and FOUR MONTHS (i.e. 476 days from the date of application) when I applied for passport in Dec'09 but till so far we have not received my passport. Reference to the application for fresh passport for my wife, Vidjealatchoumy vide File Reference No. A02478509 dated 30th December 2009. I would like to submit the true facts for your kind consideration and necessary action. With reference to the online Passport status, She was asked to resubmit the Proof of address.

Police verification was done on 06/Feb/2010, 20/Feb/2010 and on 21/Feb/2010. Reverification was done on 08/June/2010 and 10/June/2010 due to address proof. As per Madiwala Police record the final report was send to Commissioner office on 17/June/2010. I personnally verified on 18/June/2010 at Madiwala PS through Mr. Eswarappa Ruli and Mr Basha.

I have posted a letter on 14/May/2010 with all copies of necessary address proofs and 3 PP Form. She has also approached Superintendent (Enquiry) on 31/May/2010 but not success. Subsequently, the Office of the RPO, Bangalore vide their letter dated 31/May/2010 requested for personal particulars form, which was submitted to the PRO personally on 01/July/2010. Once again She approached RPO, Bangalore on 12/July/2010, as per the email reply from Mr. Jayaram, ACP Madivala Sub Division Office, stated with Police Commissioner office Sl. No. 19 and G.R. No. 230/10 (Good Report Number) dt. 22/6/2010, but enquiry office does not allowed us to meet Passport Officer. On the other hand Pondicherry Regional Passport Office, verified parament address proof on 11/June/2010. And everytime we've approached we've been asked to submit address proof and a letter from local bank (as address proof) again. On 30/March 2011, I have submitted all copies of proof and paid Rs. 5, 000/-- and received a receipt from RPO, Bangalore. Its now ONE YEAR and FOUR MONTHS (i.e. 476 days from the date of application). I have no idea how long it is going to take.

Could you possibly assist, and if so, could you explain what I am possibly doing wrong, If so, please escalate this request to appropriate person. Kindly help us in getting a passport for her at the earliest and please feel free to contact me on [protected].

Sabapathy

Passport applied in December2006 vide File No. G 001981. Allrequired documents submitted .Despite reminders PassPort has not been received as yet.

Dear Sir/ Madam,

My file reference number: GZB-A013890-12, Applied for Passport on 24-Feb-2012. Since last 3 months i am seeing the same status in the tracking system ”
police report has not been submitted while i fill up all forms and visit passport office many times in gzb what should i do i am so confused my company is asking for passport and i m unable to do anything”.

Can you please help, thankls in advance…Regards !

I have applied for Fresh Passport at Pitampura Regional Passport Office on 9th of August 2008. My File Reference Number is Z075102. Whenever I try to see Application Status of my Passport I get the message:

“File Reference Number (DLH-Z075102-08) is either wrong or Information NOT available”

But on the same page it is displayed that

“Station DELHI last updated on 18-08-2008”

If I call on Enquiry No. [protected], either it is busy or no one picks the phone. When I sent an email to 'rpo.delhi@mea.gov.in', the email got undelivered. It is 10 days now. I think Police verification should have been completed till this time.

I cant decide what to do.

Dear Sir or Madam, arul thiyagaraj esthakkiyan; I am currently residing in perundurai pattu, thiruvannamalai (D.T), tamil nadu. I have applied for my passport on 15th Oct 2010 in district passpot cell in thiruvannmalai collecgors office. Police verification is completed. But I am not capable to view any information in the Passport website. It constantly says, "File Reference number is either wrong or Information NOT available". I am trying to call the numbers given in the website, but nobody is picking up the call.I sent an email additionally to the given mail-id in the website even though no reply from them.Can you please look into this issue and reply me. Please update me about the status of my passport. It is quite urgent. The details of the passport is given below:- NAme: Arul THIYAGARAJ ESTHAKKIYAN. The referenceno:Z202185. the key no:[protected]. and the despatch no: SPETO58883891 IN. Date of submission:- 15th Oct 2010 Current Status:- is not available it says what should i do.Thanks n Regards, Egarly waiting for your Help on this ------------------------------------ arul thiyagaraj esthakkiyan.

Sir
I SAHANAWAJ AHEMAD applied for a Fresh Passport at uditnagar, rourkela head PO orissa on 14th of Dec 2009. My File Reference Number is W290047. Whenever I try to see Application Status of my Passport I get the message:

“File Reference Number (BHU-W290047-09) is either wrong or Information NOT available”

If I call on Enquiry No. [protected]. Either it is busy or no one picks the phone. When I sent an email to 'rpo.bbsr@mea.gov.in', the email got delivered on the dates 31.03.10, 06.04.10 and 11.04.10 .But, I think no one can response in the respected office.

I cant decide what to do...

Dear Sir
sub: pls i finished three month so what is the reson about delay my passport is given for renewal on 18th June 2008 so lps make me satisfy

thank you sir

Sorry I am Rajnish here to make correction. I am in India not in USA.