Passport-USA
Reviews and Complaints

Not gonna lie, I was pretty skeptical about Passport-USA at first. But let me tell you, I caved in and tried it out anyways. Honestly, it was a bit of a letdown. I mean, don't get me wrong, it's not a scam or anything. But it's definitely not worth the $38.00 subscription fee.

Basically, all they provide is the ability to print and fill out the ds-11 form on their site. And let's be real here, you can do that for free on the official government website. The only other thing they offer is a link to check the status of your application, which is also available for free on the official government website.

So, really, you're just paying $38.00 for convenience. And to be honest, it's not even that convenient. I found it much easier to just go to the official government website and fill out the forms there. Plus, it didn't cost me a dime!

Long story short, if you're thinking about using Passport-USA, just don't. Save your money and go to the official government website for all your passport needs. Trust me, it'll save you a lot of hassle in the long run.

This website, Passport-USA (passport-usa.com), let me down big time. I made a mistake by not paying close enough attention during the whole process, but I really expected better. Firstly, I found out that this site is in no way related to the US government; it's not even based in the States. This realization left me feeling uneasy. Then, I quickly inputted all my personal info and payment details into their forms without double-checking anything, and just like that, I made a big mistake. I got charged for something that I could have gotten for free on the official US government website - a blank form.

I was so disappointed that I had to report this situation to my bank as fraud and it came to my attention that the charge was from a bank in Switzerland. How bizarre is that? I honestly do not recommend it to anyone. It is immoral that they are stealing funds from individuals who are probably not aware of the differences between genuine official forms and misleading fake forms. It's not worth playing games with this company. Don't let yourself be the next victim.

I gotta say, Passport-USA really let me down. I shelled out thirty-eight bucks for what I thought was gonna be a quick and easy passport renewal online. Boy was I wrong. Turns out I'd lost my original passport and that meant no online renewal for me. But when I tried to get some answers from these guys, nobody was picking up the phone. Like, seriously? Busy signal after busy signal, it was enough to make me want to scream into the phone. And don't even get me started on trying to get a response via email. It's like they disappeared into thin air.

So here I am, feeling like the biggest idiot in the world for giving away my hard-earned cash to these guys. I mean, maybe they should be apologizing to me, but who am I kidding? They couldn't care less. They're probably enjoying their fancy dinners and vacations right now, all thanks to suckers like me.

In the end, I had to resort to good old-fashioned snail mail to get my passport renewed. I trekked down to the post office and got everything sorted out there. And you know what? It wasn't even that bad. It was actually pretty painless, to be honest. So if you're thinking about using Passport-USA for your passport needs, just don't bother. Save yourself the headache and go to the post office instead. Trust me, it's worth it.

So, I was trying to get my passport application done when I stumbled across this website called Passport-USA. It seemed all good to me as they were charging only $38 for the application process. I thought that it was a pretty reasonable deal. However, as soon as I submitted the application form and the payment, I realized that this thing was not as good as I expected it to be.

The thing is, I later found out that the passport application process is completely free of cost. And these guys at Passport-USA were charging me $38 for it. Can you actually believe that?

It was only after I did some research online that I realized I was getting scammed. So, I called the number they had provided me for a refund. I was skeptical at first, but I decided to give it a try anyway.

When I called, the person at the other end assured me that I would get my money back without any questions asked. They also promised me that my personal information would be deleted from their database forever. But, honestly, I don't know if I can really trust them on that front.

I just hope that they actually delete my info, otherwise, it can lead to a lot of problems later on. And, in case you are in a similar situation, I would suggest you report these guys to IdentityTheft.gov. I have already done that. And if more people report them, it could lead to an investigation.

By the way, if you have already filed a report on IdentityTheft.gov, make sure you call their helpline too. They will guide you on the next steps that you need to take in order to protect your private information.

Overall, I would advise you to stay away from Passport-USA. It's just not worth the risk.

I gotta tell you, Passport-USA (passport-usa.com) is not a good experience at all. I mean, once you put in your info, it's like being stuck in a forever box without a way out. They don't let you edit or even look back at your report to correct the errors. I am not the type to make mistakes, but who knows? What if I accidentally typed my address wrong? I wouldn't even be able to fix it! It's like they don't even trust you to make your own changes to your report.

Moreover, these guys say that you can delete your stuff, but I don't think that's real. Why would they even let you do it in the first place? You'd think I'd be allowed to go back and make some changes until I'm fully satisfied with my report, right? But, no, not with Passport-USA. They're a bunch of control freaks.

And wait, there's more! They expect you to give them money! Can you imagine that?! I don't have that kind of money. The moment they asked me for payment, I knew there was something fishy going on. I thought I was already in the post office website, but it turns out I was wrong. So, I was screwed. I gave away my personal information, which they wouldn't even let me change, and I didn't even get to finish my application because I couldn't send them any money.

In summary, Passport-USA is a joke. They can't even let me make little changes to my report, and they want me to hand over money for an incomplete application? Don't even bother with these guys. Go somewhere else.

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So, I stumbled upon Passport-USA and was pretty excited at first. I thought, "Wow, I can get my passport hassle-free!" Turns out, it wasn't so hassle-free after all. I paid my $38 membership fee thinking that I could process my passport application with ease. Little did I know, that wasn't the case.

When I received an email from them, it said to send my application to the National Passport Processing Center in Philadelphia, PA. I did just that, but my application was returned to me because they did not receive payment. I was frustrated and confused, so I called the Passport-USA customer service number.

After being on hold for what seemed like forever, I was finally able to talk to someone. They explained to me that Passport-USA is not affiliated with any government agency and that I should have sent my application to the National Passport Processing Center directly. They also told me that they would refund my $38, but I'm still waiting on that.

All in all, I wouldn't recommend going through Passport-USA to get your passport. It's better just to go to your local post office like they recommend on the government website. It's less complicated and you won't have to worry about your application being denied.

I do appreciate that they have offered to refund my money, but I hope they will fix their website so that others won't have the same problem that I did. I plan on reporting them to the Attorney General's office because what they are doing is not right.

In summary, Passport-USA may seem like a good idea on the surface, but it's not worth the hassle and confusion. Stick to the tried and true method of going to your local post office and save yourself the headache.

and I won't be making that mistake again. However, I will say that despite the misleading language, the on-line assistance was indeed hassle-free and I did receive my passport in a timely manner. The steps were easy to follow and the website was simple to navigate. I appreciated the clear instructions and helpful tips along the way. The only downside was the fee, which I wish had been made clearer from the beginning. Overall, I would recommend Passport-USA as a reliable resource for obtaining a passport, but be aware of the fees involved and don't fall for the sneaky language promising a free service.

I was just like so many other people who were misled by Passport-USA (passport-usa.com) because I mistakenly thought it was the legitimate website for passport renewal from the U.S. Government. I was feeling so excited because I saw that I only had to pay $38, which I thought was the standard fee for passport renewal.

Immediately after I hit the button to make the payment, I realized that there shouldn't be any additional fees on top of the standard renewal fee. An alarm went off in my head, and without a second thought, I tried contacting them for a refund. They sent me an email promising that it will be refunded, and it will not take longer than 24 hours for it to disappear from my bank statement.

But, guess what, it's now been 20 days! Still no refund despite my sending them two follow-up e-mails! They are not responding to my messages, and I am feeling frustrated by this scam!

I highly recommend to anyone who is reading this to avoid this website at all costs! They are nothing more than a money-grabbing scam. Don't let these guys fool you into anything.

As a consumer, I believe it is our right to receive the service we paid for, and no one should deprive us of that. And yet, in this case, I felt cheated and betrayed. I have learned from this mistake and will now be much more careful about making payments online and double-checking the authenticity of the website I am using.

So, please, take my advice and avoid Passport-USA (passport-usa.com) at all costs. It is nothing more than a waste of time, money, and energy.

This website called Passport-USA (passport-usa.com) is really frustrating, man! It's like they're trying to trick you or something. When I searched for passport renewals, their site came up at the top of the list - probably because they paid extra to be an ad or something. Anyway, when you click on it, it seems like they're going to help you renew your passport online, which would be convenient right? WRONG!

After going through the steps and filling out all the info they asked for, they hit you with a charge of $38 plus a stupid $1 added to your card. You might think you're paying for the passport renewal, but guess what bro? That's a total scam 'cause you STILL have to pay and send in the papers and stuff. What a waste of time and money.

Honestly, the website design is pretty good and they make filling out the info super easy, but it's all a facade. They're just trying to lull you into a false sense of security so they can rob you of your hard earned cash.

If you ask me, someone needs to go to jail for this BS! I hope I didn't get compromised in any way, 'cause that would be a total nightmare. I wouldn't recommend this BS site to anyone!

I had a really terrible experience with Passport-USA. I'm not sure if I would ever recommend this company to anyone. I decided to renew my passport with them around 3 months ago, but I never got any kind of confirmation that my application was received or being processed. I definitely got worried about that, so I tried calling and emailing them to ask about the status of my application. But I didn't get a response for almost a week. Talk about frustrating!

So I decided to go ahead and apply for a passport through a government website instead. Then I cancelled my application with Passport-USA and asked for my money back. At first they were not so understanding, and even said they had already started working on my application. Come on, really? But after I talked with them for a while, they finally agreed to give me a refund and said it would happen within 30 days. But that's not what happened. They blamed the company that processes payments for them, which I don't think is a good excuse.

To be honest, I have never dealt with a company like this before. It was so frustrating and disappointing. I don't think I would want other people to go through what I went through.