USAFIS Organization
Reviews and Complaints

My partner and I bought in 2012 a 10 year application for the green card, although we know and understand that’s a lottery and we were not successful during That time, a few year into the application (2016) USAFIS contacted us and filled our hopes with false testimonies and glass information, they told us that we were on the top of the list for the selection process and sold us a package for around 3000 usd what included solicitors, tickets and more.. I have been trying to get that money back as we be we used it and they sold us something that wasn’t worth it for us as a family.

I received an email with a confirmation number and some personal questions

"Notificacion importante sobre su proceso''

I answered the questions but I was intrigued with some. They asked which was my salary.

I answered because I searched on the internet and it seemed a ligitimate web site

However, after some days I was worried it could be scam or phishing.

I received a call from an agent he wanted to "complete my information" After he made the first question *where I was born, I stopped I told him my concern. I had made the application by my own. Maybe I had introduced my name on other scam web page. He then was a little rude and hanged up.

I read that the announcements of winners it was far from being published. So I knew this was probably scam.

I dont trust it dont fall into this!

This was the phone number

NY -[protected]

My husband nos and I bought a 10 years package with USAFIS for the green card lottery, on 2016 the company contacted us and told us that our file was preselected for the green card lottery and we needed to have a package that the were offering that included, the first tickets to travel to the USA, legal assistance and much more. The package cost around 3000 usd. Since then we never heard from them, we contacted them to request the refund as that was a miss sold product. I want the money to be refunded ASAP as it’s not fair that this company took money for no reason.

The USAFIS called me and said that I am qualified to the US visa for work, and convinced me that they need the ammount of 4000$ to continue the procedures with the Embassy of USA in my country. I first refused to give them the money but the person who was talking to me was so smart and rough, he convinced me that if I don't pay I will loose any other opportunity with the US gov and assured that they are trusted and that I would get my interview with the US embassy this week. it was all fake the money they took was just because they filled the application for me which I can fill myself. I sent a fraudelent report to my bank who will hopefully return my money back to my accoount.

PLS DON"T BELEIVE THEM THEY ARE SCAMMERS.

Hi my name is Obianuju Okere, I recently started my immigration process with your organization but I am convinced that I cannot continue because of the following reasons. I was asked to pay the sum of 700 thousand naira and was assured that it would be the only application fee that I would be needing to proces the H1b Visa category,,fast forward a few days ago I got a call from of your agents asking me to pay in the sum of 2850 dollars in order to push the application. I cannot continue with the process and I want out. I need a full refund of the 700 thousand naira I made as I have no inclination or interest to move on with this process. Looking forward to a complete honesty from your part in getting my refund. Thanks, Obianuju Okere

Hace unos tres de años que la gente de USAFIS me contacto para ayudarme con mi proceso migratorio en USA, me ofrecieron un servicio expedito del cual pague $1,400.00 en principio, luego de varias llamadas que le realice me indicaron que caso aplicaba solo para asilo politico (algo que yo habia realizado previamente y que le habia comentado), luego me indicaron que habia salido una nueva ley y que yo podia optar para un cambio de status y que la green card o residencia permanente me llegaria un unos 60 dias y que debia pagar la cantidad de $12,000.00 para abogados y 47 planillas que ellos debian llenar para mi y para mi familia. Esto nunca ocurrio y les llame y reclame que neceitaba mi dinero de vuelta y me dijeron que habia que esperar que las leyes cambiaran porque ellos no devuelven dinero. He estado lalamando desde hace un año al meos dos veces al mes y nunca me devuelven la llamada. Las personas que atendieron mi caso y con las cuales estuve hablando son Luis Vanegas, Elena Cohen, Di Martino. Necesito mi dinero que gaste en estos estafadores a la brevedad, fueron aproximadamente $15,000.00

The agent claiming to the Director and VIP relations was asking for my credit card number over the phone and via email when I refused. He suggests that he's asking for the number to check if it really works in the US or not. Who asks for a credit card number just to check. That's my job to check. Please avoid these scam callers asking for card numbers.

El día 12 de enero fui contactado por James Smith este es el numero [protected].
Me comenta que aplicaba para la lotería de green card, me pide que haga un depósito por $850.00 us. Solo realizamos uno pago parcial por $400.00 us. Le comenté que el sábado podría hacer el otro débito de la tarjeta, ya que el alegaba que tenia que ser jueces, por que el sistema borra las info cada 24 hrs.
El día jueves en la madrugada recibo una llamada que un familiar muy cercano está con covid-19 y esta grave... Inmediata mente envío un correo para decir que por este momento no puedo ir a través de este programa ya que nuestro familiar nos necesita. Que nos regresen los $400.00 de pago parcial ya que nos urge ese dinero para gastos hospitalarios.

No me han respondidos los correos.

El día jueves me llama una chica alegando que es de customer servixe de este número [protected]. Le explique mi situación y me comento que el pago del sábado no se realizará al cobro de la tarjeta, y que iba a hablar con un manager... Aun sigo esperando que el manager se comunique conmigo. Solo necesitamos urgente que canceles ese pago y listo... Esta situación se nos escapa de nuestras manos.

Decidí realizar un pago parcial por $400.00, el monto total es de $850.00. Almenos es lo que me indicaba el agente JAMES SMITH, por temas de pandemia COVID-19 tenemos un familiar en estado muy grave. Llame a los números que tienen en su página y al que me llamo el agente JAMES Smith +[protected] este número suena y entra a un Que y aparece una voces recorder, marque 1 para inglés, 2 para un idioma extraño, 3 para español y 4 paraotro idioma. Marco el #3 desde mi celular y no reconoce ningún número ni 1, 2, 3, 4...+[protected] y este número aparece como número no registrado.

Les he enviado correos a sudoración que aparecen y me responden que un supervisor estaba viendo mi caso que se iba a contactar y aun espero esa llamada. Una joven de custumer service me llamó preguntándome que si había recibido mi confirmación del pago y le comenté acerca nuestro caso con nuestro familiar.

No hemos ni completado los formularios, ni tampoco hecho el pago del balance total del servicio que el agente JAMES Smith dice que son $850.00. Y aún no nos dan respuesta, y nos urge ese dinero devuelta...por la salud de nuestro familiar

I have been scamming by usafis since 2015, they promised to help me through the green card lottery process incluiding me in what they call a vip list of profesional background people more likely to get pick by them, I paid 786 s they started to fool on me by saying that I was close to get choosen and I needed to work on the attorneys, plane tickets and everything I paid 4000$, nothing happen, years later they called me to say I was finally picked in the lottery and we needed to advance ahead in process the robbed me 3000$ more... So I am a fool, I just want to sue these people... They are making the big money by scamming people by phone for many years...

I participated to the green car lottey from 2016 to 2020 through USAFIS organization. November 29th, 2021 I have been contacted by an Agent of USAFIS (Ben Joseph) using the same email of the green card lottery but simply changing the object, stating that we could've move forward with the application and proceeding with the next step. With these ways of talking they tricked me creating the illusion I won the green card lottery, instead they wanted me to subscribe for the regular diversity Visa program which includes an evaluation from the government and the research of a job. Something I did not want to. They of course asked me an immmediate payment otherwise I would've lost may eligibility to come to USA. The services should've included the lawyer for the VISA processing. The day after I realize the truth that I did not win any lottery but they have simply tricked me. I therefore asked immediatley the restitution of my money (€ 2.000) following the simple rule, even stated by the agreement signed with them, of the "Cooling off period of 14 days" in which every contract could've be terminated with the immediate reimbursement. Regulation even stated and protected by the US consumer law. Of course when I tried to apply this clause they never responded. They started stating they were trying to contact me without success (I have never received a phone call), they keep sendind pre set-up email by the customer service, they did not answer at the office phone (in my opinion fake). Talk to them became impossible. looking in various government sites and blog I realized USAFIS organization is a scam and dozens of people have been triked at the same way. They Scam people and they don't respect any rules from consumer law nor penal law. I find absurd this activities can still be allowed without controls for matter so delicates. I have many emails and communication of for the application of my rights. I of course contested the payment with my bank which it assessing the issue trying to find solution. I hope this complain will find me a solution and for the many people who have the same problem. I really hope you will be able to make them close and pay for their crimes.
All my documents are email or Pdf. I kindly ask you a possibility to send you the documentation in a different way since this form it does not allow this kind of files
I'd Like to thank you in advance

Best regards
Matteo Stillitano

Usafis organization iHas taken more than 7000 k $ since I trusted them to participate and take advantage for the green card lottery, I paid 780 $ to enroll in what they say a vip service that would give you better opportunities to win I trusted them, but later on they call me to ask for more money, they call attorney service through the process and also air tickets, 4000 k $, a year later call me to say that I have finally been selected, win the lottery, and again they took 3000k out of my pocket, they said that in 4 months my green card process would be done … it's been a year and I never knew anything from them, they just email you the same question to fill up over and over, they are scammers, and I am a fool … I'm digging on this cause I will never stop on trying to get my money back, I talked to my lawyer and we are trying to sue them.., if anybody else is in the same situation we should work together, at least to meme them stop robing people

Trying to register for the USAFIS platform but when I completed the payment requirement it's showing me error

I have ID number [protected] at CanadianvisaExpert they had an Assessment to my profile. I get 65 point of 100. Mr Faried Ibrahim at usafis company call me to complete my process of immigration to Canada and ask me to pay1830 $ and to send him my documents of my family and the certificate of marriage, photos of passports. After I paid the money no one call or send me anything to continue and reply to my emails. No one clarifies what's going. I'm so confused . Please help me to understand . In addition to this. I found my receipt have another email so I could make this new email to be able sign in my account to see if it's active or not and there was new things that happen. But nothing change just the assignment mark and the items that I have paid for not what Mr Faried Ibrahim told me . It's about pruchours to learn Spanish and French. Do you believe that I'm going to pay for some pruchour 1800$. This what I have now. Hope you read all what I wrote.

I did an application with usafis. Unknowingly what I was getting myself in, I made the payments to them.
However the very next day, before any additional paperwork could be done... I emailed them to inform that I dont want to continue and therefore I wish to be refunded..
These people is telling me they cannot refund me my entire payment (although no legal document was submitted).
They said the payments were for the lawyers who didnt do a thing..
I want my money back! I will not back down until I get all my money back.

I sent $FunMc a cashapp of 100.00 on Sunday August 26 2019 at 6:02 p.m. my cashapp Id is $Prttyhontas25. They haven't responded back to me through cash support I'm highly pissed. He doesn't have access to the money because that won't verify him I'm pissed ! Cash app is a joke there are no live reps to talk to they only respond by email I'm so pissed I need my money back !

Don't trust this organization, i made transfer, i paid $8, 000, i also sent $1, 500 by western union, i got nothing from this people, i tried sending them email not a response, i was introduced to this recovery agent who assited me to recover back all my money, anybody can use them too, [ admin AT quickeediscovery dotcom ] they will help you refund your money back.
shelly brown

my dad tried to apply for green card via usafis they took my dads money and didnt even contact him back after a few years they called again and they tried to sell their visa service to us again and they demanded $3000 on the same day.we told them to give us a day to think about it but they were demanding us the money on the same day, the lady even asked if she can take the money from the previous credit card detail my dad gave a few years ago. This already shows how unprofessional they are and has a 90% chance of scam.

N°158835227
ABDESSAMEUD Mourad
I did an application for green card at July 15th, next day i received call from costumers service asking me many questions about my application.
He congrates me for eligibility. and asked me to confirm number of my credit card.
Also he send me documents to read and sign.
At that moment I didn't know he will be make payment of 3146$ from my card.
But he did, before even I read the mail, it was so fast, since know I can't believe that i lost 3146$ in 30 min.
So I ask you to examine this case, the agent's name is Tom Parker (French speaker), I send a lot of emails to costumers service before today and I didn't receive any refund.
What am I supposed to do? 
Please, I really want to get my money back.
Regards.