USAFIS Organization
Reviews and Complaints

Hi everyone
I have been receiving frequent mails on my spam box from this service. I didn't know how they got my email address. After frequent messages of over a year, I decided to give their service a try mostly because they reduce their prices on almost a daily bases so as to let people know that they are giving out discounts at particular moments. I paid $15 with my credit card to play for both I and my spouse of which a payment confirmation was sent to me via email.
The following morning a French speaking agent of theirs with name as Tom Parker contacted me via phone call for over an hour with their American number +1-646-668-2991 pressuring me to pay the sum of $1374 for my info to be forwarded to the American Immigration Centre so that I can travel to America with my family. He later asked how much I had in my account of which I told him $500. This money was presently not saved in my current account but in my savings account. This agent made me to give him my card details as well as my card signature of which he immediately tried to withdraw the said amount which was not possible. He immediately contacted me to find out if the details provided was accurate. I later told him that I will do the deposit to my account within a maximum of a months time. He insist that I should do so as fast as possible if not my details will not be supported for submission. I realized this was a fraud only when they asked for my card signature which no service ever does from all my internet experience with Facebook and other sites. Equally my payment showed that the said account I paid to was in London and not even the United States.
Please be careful with this site and make sure you don't send any money to them as they are a fraud. Please someone should show me how to report this website so that it can be taken down and the culprits arrested before others fall a victim.
#theyarethieves#

I registered for the USAFIS visa service in their website almost a week ago. I paid around 10 dollars. I was contacted at 3:00 this after by the USAFIS agent named Shelly Jones. I was delighted to hear after giving some personal information that I was qualified to get a US visa, EB-2 visa. She was quite fast; I didn't really have much time to process what was going on when she started asking me about the important information of my credit card. The visa costs 5, 600 dollars. In the transaction of my credit card, she was able to squeeze out 1, 500 dollars. She actually asked me how much I could pay for the fee. I think my credit contained that much only. She pressured me to pay the $ 5600 in instalment-1, 100 for 5 months. I might be slow on this, but who could blame me I am a citizen in a developing country wishing also to get a crack in what America offers. I want to refund the money. It's a big amount here in the Philippines.

Rommel B. de la Cruz
Philippines

Nearly 3 months ago I took a call from usafis at 04:20 night time. On this call they told me that they are providing reviewing services for the diversity visa lottery program and the guy on phone was talking too fastly. I was thinking to apply for dv lottery program but I did not have any information on legal side than I decided to accept. I paid them 275$ for creating account for both me and my wife.

On april 19 they called me again, and said application process had been started, between 48-72 hours they would send me application documents and than I wold sign the documents and send them back to usafis. And for these documentation and lawyer process they wanted 2546$ more. They were talking so convincing and persuasive. Unluckily I paid this money also...

2 weeks has passed but there is no update about process. I called them several times but the people who was calling me at 04:00 at night times did not answer my phones.

I lost my trust to them because I read too much complaints and writings that tells they are fraud, and I paid very much money and also my wife is pregnant for 6 months and we will need more money for hospital payments.
My id number on usafis is [protected].

I want all money that I paid them back!

They ask for 15$ online fee I thought ok why not I paid it, then they call and call and call they want 1843$ now... Wow and they are persuasive, they make it as if they are checking ur info in order to submit your application and they steal you!

Thieves and robbers! Don't pay anything even the 15$ fee they are a scam!

Green card lottery application is free so it on the government website yourself it's easier and more certain!

Usafis.org is scam, they call me on daily basis, the also asked for my credit card, the last time they were so rude, they threatened me, I dont remember registering at their website, they collect data from linkedin or wherever, I want to report them, they sent me an email once and I tried to lookup their ip address, I found out that they call me from israel, today they called me at 7:00am gmt, which is 2:00am new york time, and they told me it's 2:00pm, they are so rude, everyone should report them to stop this

I received an email from usafis soliciting for people to use their services for a green card visa lottery.

I applied and paid them usd15.00 for the application and on the 20/02/2019, I received a call from usafis and through which their employee allegedly claimed that he needed to confirm whether it's indeed me who had made an online application you me providing him with my credit card details, and which I did. He later went on to transfer usd 500.00 from my account even when I had told him that I did not have the requisite amounts required for their services (usd2270.00).

I have since demanded for a refund which they claim is non-refundable even when no service has been provided.

Hendrix - lusaka, zambia.

They took my money from my debit card without my approval...
I was gonna pay with another card which was not with me at that time and think about that also told them I have debit card but there is no balance for 500 USD but they said they need it only for registration and bank will decline anyway. I gave them my debit card details and they took all the money in my account which was 350 USD and now they dont answer and they dont pay my money back...

I received a call from a USAFIS representant laying to me saying that my file was selected by USA government to have the green card after a consular process. She explained all the following process and said I must present a consular interview in my country and later at any city where they have this offices in USA. She said I must pay $3, 500.00 in order to have the support for traveling and having 2 months apartment close to the consular office in USA and to have the support of lawyers. All this information was not true. My file hasn't been selected and they asked me to pay. Now I want my reimburse and they are talking about 40%. Why? If they took my money through a lie?

Untrusted Company. Never apply through them. It's an armed robbery.

Take this as a serious advise. This is a fraudulent organization that takes your money saying you were selected by USA green card lottery to take your money and it's not true.

I was called by an USAFIS's representative on Dec. 22, 2018 telling me that my file was selected by USA government for the lottery and that I will have to travel to any of the cities where they have consular offices for the appointment. She also said they will provide me with the tickets, an apartment and will assist and prepare me for this appointment. I should pay "immediately $3500" dolar in order to pay for the papers and the assistance. All was a lie. No selection from USA government.

I just had a 3 way call with USAFIS and my sister who is in Zimbabwe. I paid $15 for her application to be processed and today they called her demanding that she pays $1500 for the green card lottery application to be processed and checked by a lawyer. I asked this woman why this is not mentioned on their website and she said madam the green card lottery is not for free. I told her I have been on the diversity visa website and I know it's free then she began being verbally aggressive. How dare you steal from vulnerable people? USAFIS people should be locked up for locked up for good, beware these are worse than robbers!

Steal my Credit Card
I got an email from USAFIS Immigration Services [protected]@usafisnews.org on Sep11, 2018. Part of the email mentioned that: We are proud to inform you that your birth country has been selected to participate in the next Green Card Lottery Program! I click the icon APPLY TODAY ONLY $15 and then filled up the form including my credit card number and three digits security number. Then some of the activities below happened:
1. Sep 13, 2018, www.3usafis.org code +[protected] Took money from my credit card $15.
2. Sep 14, 2018, a man called from +[protected] and asked my name, education, job, family member, etc.
3. Sep 14, 2018, www.3usafis.org code +[protected] Took money from my credit card $1157.
4. Sept 14, 2018, I got an email from Jeff.[protected]@pro-immigration.email, asking to log into Website Address: http://service.usafis.org/en/members/signin and Reminder to complete application.
5. Sept 23, 2018, I browsed on the net the USAFIS Immigration Services [protected]@usafisnews.org and saw some warning about this fake organization.
6. I directly wrote an email to Jeff.[protected]@pro-immigration.email asking to refund my money with amount $15 + $ 1157, and after some email discussion, he said the customer services will call me for that. No one calls me after that.
7. Please help me refund my money from this organization.

usafis deducted/stolen my money 1545 USD without sending any information to me.

I already sent the email of my request for refunding to usafis organization with my desirable resolution and email responded to me that one of their agents would contact me to assist properly of my request but so far no one contacted yet me to return money to me for this issue. Now I want my money back to me. please refund to me as soon as possible.

I did apply the us green card visa lottery entry process on, 15th April, 2018. with a fee paid $36.00, and instant receipt was issue to me, with (ID: [protected]) and I accordingly filled the online required application form's with my personal details that includes my visa card details. On 24th April 2018, around 10:00am GMT I received a phone call from one pual green who claim to be my application agent and the accounts manager at the VIP department of usafis organization, with phone Number: (+16072030299) and added this as their customers services care number: (+164 651 767 86), he then demanded me to re call the details of my visa card, for him to verified and confirmed my information on their system and after given him the said details of my card and engaged me on phone for about 30 minutes, he then came back to tell me that, ($700.00) has been withdrawn from my bank accounts SG - SSB Ghana, which I questioned him, as to why they have to take such money from my account without my consent and he just cut me off from the phone call, and I since called him back but no response or whatsoever. So I crave on your board with all humility to investigate into this act and retrieve my said money back into my accounts and also to bring such perpetrators into book by facing the law accordingly. Meanwhile, I recorded the conversations between myself and the said Paul Green, and am ever ready to submit if necessary.
I wish to hear from you soon,
Hence my complaints

Signed:
Sampson kwasi Acquah

I got a call from usafis organization and one guy called farid convinced me that they will do all legal and lawyer services to help me with the US embassy to get a green card and didn't say anything about any lottery program or so.
They asked me to pay $1.790.00 in full and i did after i got many calls from them. Then after one week they sent me an email stating that my lottery application will be submitted so i asked them to stop, cancel and refund because i have LOTTERY application with USGCLS and still valid for ten more years. They did mislead me to steal my money because they said they are lawyers services not lottery. They refused to pay me back and after many calls one arabic lady called Alaa said they can only refund 30% and take the 70% they will save it for me in case i asked for their fraud *f* services later on.. .
I don't advice anyone to pay them any dime since you can get the best application by USGCLS 10 years For $300 only.
I will raise a case against them through US EMBASSY in Beirut and also my lawyer in USA will raise another fraud case. also i will put what happened with me on all social media and share it to all arab world to stop them from steeling other people.

They said I should pay $560 first in order to apply for green card lottery during a period of 5 consecutive years. They said I don't need to do anything else. Then they called again and ask for $1650 in order to finalize my application. I transfer the money. A month later, they called again and ask for $1600 more for legal work! They are TOTAL FRAUDS! Beware!

When I was talking with my friends about the green card lottery, the couple sat next to us interrupted us and said that they won the lottery through this company, USAFIS. Without second thought, I believed this couple and input my debt card information to pay and subscribe their service. However, the website claimed that my card information was incorrect, which triggered my doubt to this company. Then I googled this company and saw all these complaints, hoping that they were real company that helped people but with a questionable business model.

The next day, I received a voicemail which claimed that it was called from my bank. In the voicemail, they were able to address my name and repeat my card number. Anyway, I called the customer service of my bank and asked if what I heard from the voicemail that there was a big payment blocked from my bank is true. My bank said there is NO SUCH THING. The only explanation of why they were able to articulate my information is that I input my card information in USAFIS website! And USAFIS made fake phone calls and voicemails to scam money!

I googled more about this company and found these news:
http://www.nbcnews.com/id/3078531/ns/technology_and_science-tech_and_gadgets/t/fake-ins-web-sites-trick-immigrants/#.WoX6lpM-eqA

https://www.uscis.gov/archive/blog/2011/03/e-mail-scam-avoid-green-card-lottery

I hope that there will be no more victim from this company. Now I had to cancel my debt card and waited for my new card.

They are not serious, when they want to contact you to offer a product and get money from you they will insist to the end, but when you realize that you paid for something totally different and want to make a claim they never answer.

Most recently, they contacted me to inform me that a new payment must be done in order to continue with the chance of obtain the green card, at the end of the day the receipt mention an English and financial course with Aston American University.

It was not necessary for me to make this payment of $3333 to continue in the lottery.

User [protected]
Carlos Soriano

My wife has paid and cancelled the request before even the application was created and the this company does not want to refund some of the money we paid, we wasted lots of time to try to reach them but once they sell you something they disappear. we are ok with them deducting 20% as a service charge but we have no one taking this serious to close this matter. we will ensure to post our experience in all social media and we even going to contact the authority in NY city to report this company. our reference is [protected]

On the 3rd of Sept 2017, I registered online from an advert to enter into a US Green card lottery.

On the 5th of Sept 2017, a officer by the name of David Elias (David.[protected]@usafis.org) called me & followed on my application. He assured me that this is an application with definitely a chance to get into US. And then it was the payment which I was surprised. I said OK initially. Then, I provided my credit card details.
David was keen to perform the transaction, of course with my approval. The amount was USD 1462.00.
I thought since the call was from US, these should be done ASAP. I've seen the USAFIS name on many websites.
At about 11 AM Malaysian time approximately, the transaction was performed using my credit card.

David said that he would call me again later. I received the payment notification on the registration and registration number ([protected])
After about 4 hours, I did some research on USAFIS. What I discovered was a horror. This looks like a controlled scam to fool applicants that they’re the official agency assigned by the US Govt to manage the US Green Card lottery application.
I straight away emailed David on my decision to cancel my application the soonest. David called me in the evening later to tell me that he will get some to call me urgently to process what I want done. All I wanted was to CANCEL my application & proceed the refund process right away.
After 2 hours of waiting, I didn’t receive any calls. Then I thought for the worse. I called and demanded to speak to an officer to reverse my application. They put me on wait until it got disconnected.
I called again and had to repeat my case. I spoke to an officer & he said he will get the customer service to help me out.
The next day, I got a call in the evening time. Spoke to an agent with a Filipino accent. She was insisting why I want to back out. Why then did I proceed to apply in the 1st place.
Then she said, she will refer me to her manager to look into my case. From now I know this. When they wanted my money, the card was swiped right away. When I wanted a refund & cancelled my application, it takes ages to process my application.
The next day, I received a missed call from the same USAFIS number: +[protected]. The ring lasted only 1 time for me to react.
A few mins later, I received an email that they were trying to reach me but can’t. This same operation was done the following a few days.
I sent several emails stating my preferred time to call so I can be ready. But that didn’t happen. USAFIS will call at obscure times & the ring would last 1 or 2 rings.
I’ve also sent an email to the director at USAFIS, without any reply.
OK – it was my attempt to try the lottery. But I didn’t cancel the application after 3 days or 1 week. I cancelled it within 4 hours. The amount in Malaysian Ringgit (RM) was in excess of 6500.00. This is a huge amount for Malaysians like me.
Why is it so difficult to cancel the application ?
Can I receive even ½ of that amount back ?
Grateful if my complaints can be looked through by someone.
Sincerely,
Christi Joseph Paul
+[protected]

Dear all,
I applied for usafis offer of 12.00 usd single entry for one year for dv. I registered and paid 12 usd. Next day I got a call from usafis. I was manipulated to provide my credit card details, charged 2, 504.00 usd. I am still struggling to get my money back. It was a very bad experience. I'm scared to receive any call from usafis agents.