Paxful’s earns a 1.0-star rating from 1 reviews and 16 complaints, showing that the majority of cryptocurrency traders are dissatisfied with trading platform.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Transfer Held up
I made a deposit to paxful from my linked account in July and purchased crypto, all worth about $23k, I tried to send it out to another wallet only for my transfer to be put on hold and pending for more than 2 months. Customer service requested all sort of documentation to verify identity, as well as source of funds, all to no avail!
They keep giving me excuses, it’s been 3 months now and no resolution has been reached!
Please release my money!
Paxful Complaints 16
Paxful Review: Lack of Customer Support and Scam Risks Make it a No-Go for BTC Trading
Paxful is a BTC trading platform that I recently tried out, and let me tell you, it was a complete disaster. I'm from the Netherlands, and when I tried to verify my energy bill and bank account, they denied it. I mean, come on, mistakes happen, but what really got me was the lack of help from Paxful. I sent them an email, but they didn't even bother to respond. It's like they don't care about their customers at all.
To make matters worse, I lost 100 euros because of a scam site that I accidentally traded with. I mean, I know I should have been more careful, but still, it's frustrating that Paxful doesn't do more to protect its users from these kinds of scams. So, if you're thinking about buying or trading BTC on Paxful, I would strongly advise against it. Trust me, you'll save yourself a lot of time, money, and headaches.
Deposit Issue with Paxful BTC Wallet: Funds Not Supported
So, I was trying to move some of my money from my binance account to my paxful BTC wallet. I deposited 9500BUSD and it was confirmed, but when I checked my balance, it wasn't there. I was pretty worried about this, so I tracked it and it showed that it was still in my wallet. But when I contacted the Paxful representative, they told me that they couldn't do anything about it because the funds I sent weren't supported.
Now, I'm not really sure what that means, but it sounds like a problem to me. I mean, if I can't use the money that I deposited, then what's the point of even having a wallet? I really hope that Paxful can fix this issue as soon as possible, because I need that money for some important things.
Overall, I've had a pretty good experience with Paxful so far. I like the fact that they offer a lot of different payment options, and their fees are pretty reasonable. However, this issue with my deposit has definitely put a damper on things. I hope that they can resolve it quickly, so that I can continue to use their platform without any problems.
Paxful Review: Deceptive Practices and Lost Investments - Not Recommended
Yo, so I gotta tell you about my experience with Paxful. At first, I was feeling pretty good about it. Their rep was all smooth talkin' and made me feel like I could trust 'em. But then, things started goin' downhill real fast. I ended up losin' everything I had invested. It was a total nightmare.
The worst part is that they straight up lied to me and were super deceptive. They didn't manage my account properly and took way too many risks. It was like they didn't care about my money at all.
Honestly, I wouldn't recommend Paxful to anyone. It's just not worth the risk. If you're lookin' to invest your hard-earned cash, there are way better options out there. Don't make the same mistake I did.
But, on the bright side, I gotta give a shoutout to Mildred49 on Telegram. She helped me recover 90% of my funds. So, if you do end up gettin' scammed by Paxful, hit her up. She's a lifesaver.
Is Paxful Legit?
Paxful earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Paxful.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Paxful.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Paxful.com you are considering visiting, which is associated with Paxful, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Paxful have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Paxful website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Paxful has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 16 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Paxful protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Paxful offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
Buyer Beware: My Experience with Paxful's High Withdrawal Fees and Sketchy Business Practices
As someone who has had a less than ideal experience with Paxful, I feel it is important to warn others who may be considering using their services. While there are certainly some positives to the platform, such as the ability to buy and sell a variety of cryptocurrencies, it is impossible for me to overlook the company's sketchy business practices.
One of the most frustrating and dishonest aspects of Paxful is the exorbitant withdrawal fees they charge. As a new user of cryptocurrency, I was not fully aware of what to expect when it came to fees. However, it quickly became apparent that Paxful was taking advantage of their users by charging fees that were extremely high in comparison to other platforms.
These fees are marketed as Bitcoin miner fees, but a little digging revealed that this was far from the truth. In reality, the fees charged by Paxful are significantly higher than what is required for a miner to process the transaction. I felt as though I had been lied to and taken advantage of by the company.
To make matters worse, there are other platforms out there - such as LBC - that charge only a fraction of what Paxful does. This shows that it is possible for companies to charge reasonable fees and still operate successfully.
In summary, while Paxful may seem like an attractive option at first glance, their high withdrawal fees and dishonest marketing tactics make them a company to avoid. Instead, I would recommend doing your research and finding a platform that values transparency and fair pricing.
Paxful's customer support and security issues - a caution to users
.
As a user of Paxful, I have recently experienced a security issue that has left me feeling dissatisfied with the platform's security measures and customer support features. I received an email notification stating that my account had been logged into from a location that I had never physically visited - New York, while I reside in Canada.
Understandably so, I took immediate action by locking my account to prevent any unauthorized access. However, the roadblock I experienced afterward was disheartening. When I tried to contact the support team, I was met with frustrating obstacles. Despite the instructions to contact support, I found myself continuously going through a loop of questions without a direct interface to speak to a customer representative.
Even upon sending an email, my support ticket was closed promptly with instructions to visit their website for further assistance. Unfortunately, the support chat function did not work as it kept restarting and made no progress to resolving my issues.
All in all, my experience with Paxful's customer support and security features has greatly affected my trust in the platform's ability to protect and provide seamless user experience. Hence, I urge users to be cautious and vigilant when using this service.
Protect Your Bitcoin Investment: Recover Stolen Bitcoins with CryptrecoveryDTtech
Cryptocurrency has become a popular investment option in recent years, with bitcoins being one of the most widely traded digital currencies. However, investing in bitcoins comes with its own set of risks, and one of the most significant risks is the possibility of your bitcoin wallet getting hacked or stolen. This can lead to emotional distress and financial loss if not handled properly.
Paxful is a peer-to-peer bitcoin marketplace that offers a platform to buy, sell, and trade bitcoins. However, in the event of a security breach, it can be challenging to track down the thieves. Fortunately, there are agencies like CryptrecoveryDTtech who specialize in bitcoin forensics and can help recover stolen bitcoins. This is especially important if you think your crypto wallet has been compromised and you fear losing your hard-earned investment.
The process of tracing bitcoin is not always easy, but with the right expertise, it is possible to identify the criminals responsible for stealing your bitcoins and recover your funds. Make sure to take extra precautions, such as using different wallets or enabling multi-factor authentication, to keep your bitcoins safe. In summary, investing in bitcoins can be fruitful, but it's important to be cautious and take measures to protect your investment. In the event of a security breach, don't panic. Instead, reach out to experts like CryptrecoveryDTtech to help you recover your funds.
Paxful Froze My Account and Won't Release My Funds - Avoid This Platform!
As a longtime user of Paxful, I can share my experience with the platform. Overall, my account was fully verified and I had no issues using their services for quite some time. However, I did experience a serious problem when I attempted to transfer Bitcoin to a trusted developer I had worked with in the past. Despite sending BTC to this same address previously without issue, my account was suddenly frozen by Paxful.
For the past 130 days, I have been in communication with the customer support team at Paxful, trying to resolve the issue. Unfortunately, the response has been poor at best. The company has conducted an investigation into the matter, but has offered no progress or resolution. I am now unable to withdraw money from my account and they won't even allow me to close the account and transfer out my remaining funds.
I feel very frustrated and aggrieved by the way Paxful has treated me. It seems that they have the power to keep my money without accountability or any further explanation. This is unacceptable and I would recommend other users to avoid this platform at all costs. You don't want to be in a situation where your money is held hostage and there is nothing you can do about it. It's imperative that we do our due diligence when choosing any online service, especially one that deals with our hard-earned cash.
Review of Paxful: Disappointed with Lack of Safeguards for Users
As someone who has used numerous cryptocurrency platforms, I have to say that I am quite disappointed in Paxful. While it's true that this platform serves its purpose as a space to exchange coins or gift cards, there are some serious problems with the way it operates.
My biggest concern with Paxful is the fact that they seem to turn a blind eye to fraudsters who are active on their platform. This is a major issue, particularly when you consider that users are trusting the platform with their hard-earned money. The lack of safeguards in place to protect users from scams or fraudulent activity is very concerning and something that I think Paxful should address.
That being said, there are some positive aspects to using the platform. One of the benefits of Paxful is that it offers a wide variety of payment options which makes it a convenient choice for many users. Additionally, the user interface is relatively straightforward and easy to navigate, even for someone who is new to cryptocurrency.
Overall, while Paxful has its strengths, I have reservations about recommending it to other users due to the lack of safety measures in place. If the platform were to take more action to protect its users, I could see it becoming a more reliable option for those who want to exchange their coins or gift cards. Until then, I would proceed with caution when using the platform.
Beware of Paxful: Account frozen with no explanation, $2000 held hostage
It is incredibly disheartening and frustrating when a service or company that you have been using for years suddenly freezes your account without any explanation. This is exactly what happened to me with Paxful, and I want to share my experience so others can be cautious and informed.
After using Paxful for three years and accumulating $2000 in my account, I was shocked to find that I was no longer able to access my funds. When I reached out to the company to ask for an explanation, they were completely unresponsive and unhelpful. I was left in the dark with no answers and no way to access my hard-earned money.
This is a situation that no one wants to find themselves in, and it is extremely frustrating when a company behaves in this way. As a long-time user of Paxful's services, I deserved a better experience than this. It is unacceptable for a company to freeze an account without notifying the account holder or providing a reason for doing so.
I would strongly caution anyone considering using Paxful to be aware of these issues and to think twice before trusting them with their money. While there may be other good options out there, I can no longer trust this company based on my own personal experience.
Overall, I would not recommend Paxful to anyone and urge caution when dealing with this platform. It is essential to be vigilant and do your research before trusting any company with your finances.
Paxful Bitcoin Review: Verified Sellers May Not Be Trustworthy
!
If you're thinking about purchasing Bitcoin through Paxful, there are a few things you should be aware of. While the site offers a simple and straightforward way to buy Bitcoin, the verification process may not be as reliable as you'd hope.
One user had a particularly negative experience when purchasing Bitcoin from a seller who had a fully-verified account and positive reviews. Despite all indications that this seller was trustworthy, the user ended up being scammed.
This unfortunate incident goes to show that verification on Paxful may not necessarily mean that a seller is trustworthy. It's important to take other factors into consideration, such as the seller's reputation and previous transactions.
That being said, Paxful can still be a great platform for buying Bitcoin as long as you take the necessary precautions. Be sure to research sellers thoroughly and only transact with those who have a solid reputation. By doing so, you can avoid being scammed and ensure a safe and smooth transaction.
Paxful Review: Disappointing, Unsecure, and Dishonest - A Cautionary Tale
I regret to inform that my experience with Paxful left me feeling disappointed and cheated. As an avid trader, I trusted the platform to protect my transactions and investments, unfortunately, my experience turned out to be anything but secure. To my dismay and frustration, I fell victim to theft by Paxful traders that resulted in a loss of $1,800.
As someone who prides themselves on being trustworthy, it was disheartening to encounter traders who were unscrupulous, deceitful, and plain dishonest. Despite my repeated attempts to seek assistance from Paxful, I received no cooperation. The platform refused to acknowledge the wrongdoing of their traders and denied my refund request.
Given the lack of support from Paxful, I have no choice but to escalate the matter further. I am currently in the process of consulting with my attorneys to seek legal recourse as I refuse to be a victim of their inadequate security measures and blatant disregard for their users.
In conclusion, my experience with Paxful has been nothing but a disaster, and I would caution others to exercise extreme caution if they choose to use this platform. My hope is that others who read this will be aware of the potential risks and the inadequate protection available to them, and I advise them to proceed with caution.
Paxful Review: Reliable and User-Friendly, But Don't Forget the Importance of Expert Help in Cryptocurrency
Hey there! I wanted to share my experience with Paxful.com. I've been using the platform for a little while now and overall, I've found it to be a reliable and user-friendly way to buy and sell cryptocurrency. However, I did run into a bit of a snag when I suddenly couldn't access my account and realized that I had lost about 3BTC.
Needless to say, I was pretty panicked about the situation. But fortunately, I was able to find an expert who was able to help me recover my lost funds. His name is Asher Ellazar and you can reach him at asher.[protected]@gmx.com.
I just wanted to share this message as a reminder that it's always important to have experts on your side when dealing with something as complex as cryptocurrency. While Paxful is generally a reliable platform, there are always going to be hiccups along the way - and that's where people like Asher can be a real lifesaver.
All in all, my experience with Paxful has been a positive one - but it's always good to have someone in your corner who can help you out if things go awry. If you're looking to buy or sell cryptocurrency, I definitely recommend giving Paxful a try - and if you run into any issues, don't hesitate to reach out to an expert like Asher for assistance.
Secure and User-Friendly: A Review of Paxful's Bitcoin Marketplace
Paxful is an online marketplace for buying and selling Bitcoin and other cryptocurrencies. The platform prides itself on being a trustworthy and secure platform for international users. As a user of Paxful, you can buy and sell Bitcoin with ease, no matter where you are in the world.
One of the standout features of Paxful is the ability to trade Bitcoin for a variety of payment methods, including bank transfers, Amazon gift cards, and even physical cash. This makes it incredibly easy for users to get their hands on Bitcoin, no matter what payment method they prefer.
Another great feature of Paxful is the user-friendly interface. It's easy to navigate and understand, even if you're new to cryptocurrency trading. The platform also offers excellent customer support, with 24/7 live chat available for any questions or concerns.
While there are certainly risks involved in cryptocurrency trading, Paxful takes security very seriously. They offer two-factor authentication, SSL encryption, and advanced fraud protection to ensure that your funds are safe.
Overall, I highly recommend Paxful to anyone looking to buy or sell Bitcoin. It's a safe and straightforward platform, with plenty of payment options and excellent customer support to back it up. If you're interested in cryptocurrency trading, Paxful is a great place to start.
Mixed Experience with Paxful: Review on Reputation of Sellers and Exorbitant Interest Rates
As a user of Paxful, I must say that my experience has been mixed. While there are undoubtedly some reputable sellers on the platform, I have unfortunately encountered a number of disreputable ones as well, leading to some losses when dealing with them.
Another issue that I have encountered relates to the interest rates associated with using Paxful, which can be quite exorbitant at times. Of course, this is partly due to the fact that the platform offers a relatively wide range of purchasing options, including using gift cards or even mobile money. However, it does make using the platform somewhat less attractive in some cases.
All that said, I do have to admit that the Paxful app itself is generally quite well-designed and user-friendly. The ability to easily access a range of different cryptocurrencies is particularly useful, and I certainly appreciate the fact that the company has put significant effort into making sure that their platform is as secure as possible.
Still, overall I have to say that I am keen to exit from using the platform, and am therefore offering to sell my Paxful account (complete with any remaining coins) to anyone who might be interested. I'm asking for $12 in BTC for this, and can be reached at [protected]@protonmail.com if you would like to learn more.
Disappointed and Scammed: My Experience with Paxful Trading Platform
I was extremely disappointed with my first trading experience on Paxful, as I ended up being scammed out of almost 500 AUD by an individual known as Kevin M. It was a frustrating ordeal to say the least, as I did not receive the promised bitcoin and was not refunded for the money that I had sent. What was even more alarming was the fact that the trader quickly switched to communication on Whatsapp, so there was no official record of our conversation on Paxful whatsoever. I felt cheated and betrayed by the entire experience, as I had trusted the Paxful platform to connect me with legitimate traders who were committed to conducting fair and honest trades. In addition to Kevin M. being totally unresponsive, Paxful themselves has not yet taken any actions to help me resolve the situation.
Moving forward, I am very skeptical of using the Paxful platform again, as I no longer have confidence in the legitimacy of some of the individuals who operate on it. While it is true that Paxful does have some solid safeguards in place to protect traders from scams and fraudulent behavior, it seems as though there are still some weaknesses that unscrupulous individuals are able to exploit. I would strongly advise anyone considering using Paxful to proceed with caution and only trade with individuals whom they feel they can trust and have built up a strong relationship with. At the end of the day, the responsibility to stay safe and protect oneself falls on the user, and we can only hope that Paxful will continue to improve its security measures to prevent incidents like mine from happening again in the future.
Buyer Beware: Potential Fraud on Paxful Exchange with User 'BigTransfer'
If you are an investor or a trader interested in buying Bitcoin online, then you need to be aware of the potential risks involved in dealing with unauthorized and fraudulent exchanges.
One such platform that has come under scrutiny from its users is Paxful, which has recently been flagged for alleged fraudulent activities involving one of its supposed exchangers, "BigTransfer". There have been claims that this user has scammed unsuspecting users out of their funds using certain methods.
It has been noted that "BigTransfer" has been linked to several scams, with victims citing that they have lost significant amounts of money in the transactions. Therefore, it is essential to exercise extra caution when buying Bitcoin through Paxful and avoid dealing with this user at all costs.
If you are looking to buy Bitcoin using Skrill, it is advised to stay away from this user. This is because "BigTransfer" has been using different Skrill email addresses and names to defraud users. For instance, a Skrill account associated with “Eduard Kravchenko" was used in one of the schemes, and after users sent funds to that account, the user went silent, with no response to messages or actions.
To ensure that you don't fall victim to fraud when using Paxful, it is crucial that you do thorough research on the platform and the users you intend to deal with. Also, be aware of other red flags, such as requests for direct money transfers or pressure to complete a transaction quickly.
In conclusion, while Paxful may offer a convenient way to buy and sell Bitcoin in a peer-to-peer marketplace, it is best to proceed with caution and conduct due diligence on the users you want to trade with. Remember, if something appears too good to be true, it probably is, and it's always better to be safe than sorry.
Overview of Paxful complaint handling
-
Paxful Contacts
-
Paxful phone numbers+1 (865) 272-9385+1 (865) 272-9385Click up if you have successfully reached Paxful by calling +1 (865) 272-9385 phone number 0 0 users reported that they have successfully reached Paxful by calling +1 (865) 272-9385 phone number Click down if you have unsuccessfully reached Paxful by calling +1 (865) 272-9385 phone number 0 0 users reported that they have UNsuccessfully reached Paxful by calling +1 (865) 272-9385 phone number
-
Paxful emailspress@paxful.com98%Confidence score: 98%Communication
-
Paxful social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
- View all Paxful contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Its frustrating to see that this service still engages in shady acts and people still fall victim even though there are so many negative reviews online.
Knowledge is and always will be power. Fortunately for me, when I had my experience with them,I was introduced to a recovery platform that greatly assisted me in retrieving all my money.
Please let's endeavor to do as much research about some of these trading platforms before getting involved with them
I've had the same issue to be honest, I had to give up waiting for their customer care to come to my rescue, each day was one disappointment to another!
Its frustrating to see that this service is still scamming people even though there are so many negative reviews online. Knowledge is power. Fortunately for me I was introduced to this recovery platform that helps people with cases such as this and they greatly assisted me in retrieving all my assets. Please let's always do our research well and not make this mistakes of falling in the hands of unreliable platforms such as this.