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CB Investment, Insurance and Financial PayPal They can just do what they want with your accounts! Removed my checking account that I have many payment plans funneled through without my consent
PayPal

PayPal review: They can just do what they want with your accounts! Removed my checking account that I have many payment plans funneled through without my consent

J
Author of the review
12:44 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I contacted PayPal on 12/6/2024 at approximately 5:30ish pm to let them know that I was in the process of getting a new Debit card through my Credit Union due to a scam. I had an 3 upcoming payments through a program called 4 in 1 and wanted to make sure that the payments for 12/7/2024 didn't get interrupted or end up with a late payments. Because one other time the payment didn't go through they removed my Bank Account for either insufficient funds or missing the payment. Well, to avoid this I made sure to pay them from my PayPal debit card before the due date! I had over $500.00 left in my PayPal debit card and transferred it to my Firelands Federal Credit Union so nothing would bounce. This is when I found out that they took out my Checking account associated with the Debit Card. The agent (genius) decided it was their job without my consent to remove my Credit Union checking and savings account when I never consented to do this, I never said my Bank or Credit Union was breached! I immediately contacted my Credit Union before PayPal, what do they think I am an idiot or what? I think they have way too much control over my accounts. I contacted them over and over regarding this issue and they bold faced lied about it and said it was added back in and it wasn't, they never did that. Instead of owning up to the mistake, they were covering up there mistakes hoping not to get fired. I have had many problems with their maleficence. They will take money out electronically and not put it back electronically. You have to wait for a check to be sent 10 to 14 days? Even if it is their error. I have copies of all of the problems I have had with them over the past years. This has really screwed me up royally. I have hours of work ahead of me tomorrow.

Claimed loss: I still have many companies I have to contact to avoid payment problems tomorrow.

Desired outcome: I want an explanation for their rational in doing this. I never authorized it. I handled this situation appropriately. The company can't read my mind and, "therefore can't decide what I want done on my behalf"

Confidential Information Hidden: This section contains confidential information visible to verified PayPal representatives only. If you are affiliated with PayPal, please claim your business to access these details.

Update by Janice Willard
Dec 09, 2024 12:49 am EST

I forgot to mention that my Debit card was breached is the reason I was contacting them in the first place!

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